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InterContinental Playa Bonita Resort and Spa

4.5 of 5 Road to Veracruz km 7 | Arraijan District, Panama City, Panama
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InterContinental Playa Bonita Resort and Spa
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InterContinental Playa Bonita Resort and Spa
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739 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for InterContinental Playa Bonita Resort and Spa
See the most recent reviews
Yorktown, Virginia
Top Contributor
59 reviews 59 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is simply an outstanding resort; Mr. Calderon (Director of Operations) has done an outstanding job of mentoring his staff to place an extremely high emphasis on customer service. The entire facility is wonderful, great pools, nice beach, outstanding food and lovely rooms (all with balconies and a terrific view) but it’s the staff that sets it apart from other... More

Was this review helpful? Yes 1
Jorge C, Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear WATIII, Thank you very much for sharing your wonderful review, it´s always great to know that we are doing a good job. Knowing your stay was full of great experiences makes us feel proud and motivates us to continue offering an excellent attention to all our visitors. Be sure we will share this review with our staff and we... More

Boston
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, we had a good experience with this trip. Two things to note. First, it's the rainy season, and it's definitely the off-season. Secondly, we booked this trip through groupon getaways. It was an all-inclusive package that covered our room, food and drinks (including alcoholic beverages). We arrived on a Tuesday, and checked out on Sunday morning. Staff and service... More

Was this review helpful? Yes 2
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Meaghan S, Thanks for sharing your experiences of your recent stay at InterContinental Playa Bonita Resort and Spa in Panama. It is our pleasure to know, you had a good experience with this trip. On behalf of all the staff thank you for having stayed with us and give us the opportunity to serve you. We are going to... More

San Diego, California
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Away from the hustle of the city; safe and beautiful. The coastal waters on this side of country are brown but the plantings on the grounds mask this and the views are beautiful. Watch the ships line up to enter the canal in the distance. Adjacent to a bit of rainforest that you can hike into on your own (you're... More

Was this review helpful? Yes 1
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear lfpalmer, Greetings from InterContinental Playa Bonita Resort and Spa. Firstly thank you for sharing your experience of your recent stay with us. Your opinion is very important to us and it helps us to improve our services. We appreciate you are taking the time for written this positive review! We will take into consideration your review to take corrective... More

Senior Contributor
29 reviews 29 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

to start off, I'm not sure what some of the reviewers were talking about in terms of issues with the restaurants and staff. check-in was pretty seamless. all the staff are friendly, and most speak passable english. they also seem appreciative for those that make an effort in spanish. there are 3 restaurants, 2 of which allow children under 10.... More

Was this review helpful? Yes 2
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear domhnall_kaps, Greetings from InterContinental Playa Bonita Resort and Spa. Firstly thank you for sharing your experience of your recent stay with us. Your opinion is very important to us and it helps us to improve our services. We appreciate you are taking the time for written this positive review! We will take into consideration your review to take corrective... More

Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 14, 2014

To anyone that would love to discover Panama and it is looking for a hotel, Intercontinental is the perfect place. Beautiful hotel, friendly staff, great food, crystal clear pool... The hotel is just 10 minutes away from Panama city. I suggest you to leave the hotel and walk and discover the city. Visit the lock Miraflores and do the Partial... More

Was this review helpful? Yes 4
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear lljOntario, Thanks for choose InterContinental Playa Bonita Resort and Spa, we appreciate you are taking the time for written this review. We appreciate your feedback and recognition to our staff of Councierge Jose, bartender Victor, and all the staff at the Restaurant. And the special recognition to Victor Quinceno for the nice welcomes you in the front desk and... More

Seattle, Washington
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 12, 2014

The personnel at check-in were welcoming even arriving fairly late in the evening because they were expecting us. Our room was on the Fifth (top) floor near the very end of the building. The hotel is set up with all ocean views and the long hall way behind the rooms is open air to the forest that backs up to... More

Was this review helpful? Yes 3
IPB Guest R, Front Office Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Penta-Seattle Thank you for taking the time to post your comments about your recent stay in our Resort. It is always our goal to provide the best possible service and create memorable guest experiences. We appreciate your excelent comments about the beautiful views, the good attitude at check in and in the Club Lounge. We take the confidence our... More

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

This hotel is beautifully landscaped. Several pools, lush vegetation, wonderful views. Wow. I usually prefer internal entry hotels. All of these room have an external entry from an open hallway to give all guests a view of the ocean. You have ocean on one side and heavy vegetation on the other. Panama is very humid so be prepared when you... More

Was this review helpful? Yes 6
IPB Guest R, Front Office Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Emily K, Thank you for being an IHG Rewards Club Member and for taking the time to post your comments. It is always our goal to provide the best possible service and create memorable guest experiences. We appreciate your excelent comments about the beautiful views, relaxing beach and variety of food. On this occasion we apologize for the billing... More

Guadalajara, Mexico
Top Contributor
84 reviews 84 reviews
73 hotel reviews
224 helpful votes 224 helpful votes
2 of 5 stars Reviewed August 29, 2014

I have stayed in Playa Bonita twice in the past 10 months, once a week and once for a night only with my wife. The nice parts first, the location and surroundings of the resort are great including the beach, nice pool and garden areas and all of it only 20 minutes away from the City Center. My overall poor... More

Was this review helpful? Yes 4
IPB Guest R, Front Office Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear GlobetroterCostaRica, Thank you for taking the time to post your comments. It is always our goal to provide the best possible service and create memorable guest experiences. On this occasion we apologize that your stay was not as comfortable as it could have been due to the issues with the restaurant, room quality & service quality. We take the... More

Caernarfon, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014

My second home for the last three years. Only stayed one week this time but I'll be back again in September for a longer stay. All as good as ever from check-in to check-out. Enjoyed the peace and quiet of the Club lounge several evenings and other evenings in the bar listening to the live band. Favourite bar meal Tempura... More

Was this review helpful? Yes 1
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear David L, Thanks for sharing your experiences of your recent stay at InterContinental Playa Bonita Resort and Spa in Panama. It is our pleasure to know you had a memorable stay and we are your second home for the last three years. On behalf of all the staff thank you for having stayed with us and give us the... More

Noordwijk, The Netherlands
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 17, 2014

We had great expectations of this hotel as we mostly stay at great Intercontinental hotels in Europe. The hotel and the grounds are very nice, although parts of the hotel could use renovation. Our check in was far from smooth. Our reservation was in the name of another Brian....and after it had been sorted we finally checked into our room.... More

Was this review helpful? Yes 7
IPB Guest R, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear BrianIssac2014, Thanks for sharing your experiences of your recent stay at InterContinental Playa Bonita Resort and Spa in Panama. It is our pleasure to know you had a memorable stay by the service offer for the staff at the Club Lounge and the great suite 440 made your stay one to remember and unique experiences on our property. On... More

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Additional Information about InterContinental Playa Bonita Resort and Spa

Address: Road to Veracruz km 7 | Arraijan District, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Playa Bonita Resort and Spa 4.5*
Number of rooms: 303
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Also Known As:
Intercontinental Playa Bonita Hotel Panama City
Intercontinental Panama City
InterContinental Playa Bonita Resort And Spa Panama/Panama City
Playa Bonita Panama

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