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InterContinental Playa Bonita Resort and Spa

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Road to Veracruz km 7 | Arraijan District, Panama City, Panama
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1 room 1 guest
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InterContinental Playa Bonita Resort and Spa
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1,008 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

My father and I had a fantastic week at the Intercontinental Playa Bonita in early August. Our goal was to have a vacation with some beach relaxation as well as sightseeing, and the Intercontinental was in a perfect location, just 25 minutes outside of Panama City. We felt welcome from the moment we checked in, and Joseph at the front... More 

Was this review helpful? Yes
Panama Province, Panama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This hotel is perfectly located between a pretty good beach and green forest area. I spent one night there celebrating my honeymoon, it was perfect, the customer service from concierge and front office people was outstanding. Victor Quiceno , Irving, Erika and Victor from the bar, they know how to give you the best service. My wife loved the decoration... More 

Was this review helpful? Yes 1
Irvine, California
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

the resort is absolutely beautiful with amazing views from the rooms....except if you're in our room, room 201, i believe. our balcony had tall-ish palms right in front so we had a VERY obstructed view of the grounds. the resort is supposed to be all inclusive with sodas, local beer and local liquor served free but you have to pay... More 

Was this review helpful? Yes 3
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear cecilia h, Thanks for sharing your experiences of your recent stay at InterContinental Playa Bonita Resort and Spa in Panama. Please accept our sincere apologies for any inconvenience it may have caused you. We take comments such as these very seriously and we will to sharing with our executive committee and we will being follow up to situations like... More 

Los Angeles, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I love to travel and are usually last minute bookers. I'm not a person that expects alot. But, when traveling there are certain expectations so that you can truly relax! I have never visited such an aweful place. First, upon arrival to the hotel we were greeted with a supposed manager, who has no greeting skills whatsoever.... More 

Was this review helpful? Yes 4
ICPlayaBonita, Front Office Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Susie K, Thank you for taking the time and effort for letting us know your comments regarding your recent stay in our Resort. I regret we could not met your expectations, I would like to clarify the issue of the Check In time since according the international standard of hotels, Check In is at 3 pm so if you... More 

Madrid, Spain
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay in this place with its beautiful garden restaurant (palapa style) and pool and garden area. The rooms are nicely decorated, clean and all have great views to the ocean. Staff is very friendly and dedicated, they let us forget our business purpose where possible and identified us as private customers, very nice experience! We traveled... More 

Was this review helpful? Yes
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear MexicaViva, Thank you very much for your excellent comments, we remind us how special they are our customers for us. Thank you also for the rating of 5 stars and so good recommendations. We hope to have you back again either holidays or business and enjoy our beautiful facilities Best regards, IM More 

NY
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have mixed feelings regarding my visit to this hotel. There were many wonderful things about our stay, but a few suggestions for improvement. To be fair, this hotel was booked as a beach retreat before returning home. Before our visit, we stayed at a Rainforest Resort that we absolutely loved. It was hard to make the transition from the... More 

Was this review helpful? Yes 4
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Luv2Travel216, Warmest regards Thank you for choosing us and for sharing your kind comments. We are pleased that enjoyed a great stay with us. We want to have you back soon and enjoy our beautiful facilities once again Thanks for everything IM Thank you for choosing us and for sharing your kind comments. We are pleased that enjoyed a... More 

Las Vegas, Nevada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I had a great time at this resort. The staff was so friendly and very helpful. We had the all-inclusive option and it was phenomenal. The buffet usually had gnats swarming around everything, but it was to be expected given the location!

Was this review helpful? Yes 1
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Wes0105, Greetings from Panama Thank you so much for choosing us to your last stay it was a pleasure have it as special guest. Thank you sharing your nice reviews of our Hotel. See you soon again Best Regards IM More 

davenport, ia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The interContenintal served as a starting point for our Panama vacation. The grounds were well-maintained and clean, the pools were refreshing, and the views were worth viewing. The staff was extremely helpful, working after-hours to set up an excursion into the Gamboa preserve. We were initially disappointed that the pools shut down at sunset, but discovered that this was a... More 

Was this review helpful? Yes
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear scott216, Greetings from Panama Thank you very much for sharing your excellent experience in our hotel. We are pleased to know that you enjoyed our beautiful Hotel and beautiful landscape. We appreciate your comments which will be shared with our committee to be discussed. We hope to have the opportunity to have you once again and enjoy another good... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great views, staff always friendly and patient,even though I don't speak Spanish :-). Most speak English, at least enough to understand me and I can't ask for more than that, given that I am in their country. The food is top notch especially at the lighthouse restaurant. It was our tenth wedding anniversary and we mentioned it to one of... More 

Was this review helpful? Yes 1
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Stephen P, Greetings from Panama Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. Provide a good service is a pride of our team. your opinion will be shared with our entire team so we value your feedback. We hope you will visit us again. Best Regards... More 

Montgomery, Texas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for 4 days. Use to be a nice place, but now its lacking a lot of upkeep and maintenance you expect from these resorts. Food was expensive. Bottled water $5. We took taxi to store and bought snacks and water. Also ate dinner EVERY NIGHT at BEST seafood restaurant right down road Vera Mar. Much better quality and... More 

Was this review helpful? Yes 2
ICPlayaBonita, Guest Relations Manager at InterContinental Playa Bonita Resort and Spa, responded to this review

Dear Jodiluwho, Thank you for bringing this to our attention. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in the future Best Regards IM More 

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