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Courtyard Panama at Multiplaza Mall

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Via Israel Avenue | Multiplaza Pacific Mall, Panama City, Panama
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Courtyard Panama at Multiplaza Mall
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Courtyard Panama at Multiplaza Mall
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460 reviews from our community

Traveler rating
    173
    200
    64
    18
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
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  • All months
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    (135)
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    (89)
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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is very convenient for business, shopping and sight seeing. Rooms are clean, spacious with those Marriott pillows!! and service friendly and attentive. My only complaint will be the food, assortment is limited at the breakfast buffet and the quality below average.

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Perth, Australia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for the night before leaving for Colon in the morning - first experience in Central/South America. Staff weren't the friendliest I've ever experienced, but weren't really rude either, just uninterested. Hotel was neat and tidy, conveniently located near the Multiplaza Mall, and the breakfast was better than expected.

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Joel B Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us, particularly the quality of our breakfast buffet which included at least seven different seasonal fruit items, bacon, eggs, potato options, freshly squeezed orange juice, Panamanian premium house brewed coffee, local cuisine protein option and to better serve our guest we... More 

Redlands, California
1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, friendly English/Spanish speaking staff. The front desk staff was knowledgable and helpful. Rooms were very clean. My only discomfort was that the beds were small, doubles I believe, not even queens, and my husband is 6'2" and it was very hard for us to fit on a bed together while our adult son slept on the other... More 

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear NicolesH9078BH Thank you very much for airing your comments through this channel and share with us your experience at the Courtyard Panama at Multiplaza Mall. Particularly I appreciate your nice comments of our front desk staff. I will share your comments with them. Once again thank you for taking the time to provide us with your valuable feedback. It... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

One of the best and cleaness hotel that i had been before, great staff and the best location on the city i would definitly recomend the property to stay. I love Panama and if you want a great hotel this is the one

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Pgmmiami Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us, particularly our location at Multiplaza Mall. Once again thank you for taking the time to provide us with your valuable feedback. Regards, Floribeth Gutierrez / General Manager More 

San Jose
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 weeks ago

Great option to be close to the Multiplaza Mall & less than a mile from other shopping options, good service & prompt attention from the clerks once you're in the reception area, highly recommended for small walking distance shop....

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Acarazo Thank you for sharing your recent experience with us. I feel very happy that your experience was pleasurable. We felt overjoyed when we received a positive survey based on our effort. I will share your nice comments with the staff. Regards, Floribeth Gutierrez / General Manager More 

Uxbridge, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was in a great location right next to the mall. Everyone was very helpful and courteous during our stay. I would stay there again. The beds were very comfortable and the bathrooms were a great size especially with a 2 year old.

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Pat P I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We are pleased to know that you find our beds and bathrooms comfortable. We will be happy to welcome you in your next trip to Panama. Regards, Floribeth Gutierrez / General Manager More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I spent a couple of days on business, nothing to say about the accommodations, although I had not the oppurtunity to go to dinner at the grill, but I heard nice things about it. if I go to panama again I stay again in this hotel. thank you for the service

Was this review helpful? Yes 1
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Ismael A I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Once again thank you for taking the time to provide us with your valuable feedback. We will be happy to welcome you in your next trip to Panama. Regards, Floribeth Gutierrez / General Manager More 

Quebec City, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

Nice hotel, clean rooms, the food at the restaurant is excellent, the pool is small but clean, a small training room for the basics exercises. They also have a laundry room that works with quarters(nice when you travel with young kids...you can go wash their clothing for only a few bucks). The hotel is located beside an enormous shopping mall(although... More 

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Ray poitras2 Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are pleased to know that you find our hotel clean, neat, comfortable and in a great location. Multiplaza Mall is in fact one of the most exclusive malls for shopping in the country and Located at the heart of... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2015

This Courtyard Hotel has spacious rooms, breakfast included and its beside a great mall. The Multiplaza Mall has a supermarket, food court, movie theater, a great number of stores and good restaurants. The only thing I didn't liked is that you only get one bottle of water in your room. They don't replace it.

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Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Augusto R Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama at Multiplaza Mall, in fact one of the most exclusive malls for shopping in the country and Located at the heart of the... More 

Exton, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 19, 2015

We stayed here two nights at the beginning of our recent Caravan Tour. The hotel was nice with the facilities being comparable to what you would find in the U.S. The food was great and the service in the restaurant area was wonderful. The bar area was tiny and the service level was sub-par at best. Bring your patience as... More 

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Chris W I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. Once again thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve. Regards, Floribeth Gutierrez / General Manager More 

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