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Courtyard Panama at Multiplaza Mall

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Via Israel Avenue | Multiplaza Pacific Mall, Panama City, Panama
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Courtyard Panama at Multiplaza Mall
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Courtyard Panama at Multiplaza Mall
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498 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (137)
  • Jun-Aug only
    (125)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (147)
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Fort Lauderdale, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was ok, but not in great condition...however the overnight crew was super helpful. Provide me with great tips to visit the city and the overnight front desk agent offer me her personal rechargeable bus card to help me go around the city.

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Quim G Thank you very much for airing your comments through this channel and share with us your experience at the Courtyard Panama at Multiplaza Mall. Particularly I appreciate your nice comments of our good service and staff was very helpful. Once again thank you for taking the time to provide us with your valuable feedback. It is only... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was in a centralized location in Panama City, next to an upscale mall with a variety of high end stores and restaurants. The hotel restaurant is affordable and the meals are reasonable. Also, there is daily happy hour with two for one drink. I enjoyed my stay at the Courtyard Panama.

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Col v I am happy you enjoyed your stay with us and that the facilities and service experience were what you expected and deserve. We are pleased to know that you enjoyed our happy hour in the lobby bar. We will be happy to welcome you in your next trip to Panama. Regards, Floribeth Gutierrez / GM More 

Quito, Ecuador
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Courtyard for 4 nights and we really enjoyed it. The staff were courteous and helpful! Thumbs up for the front desk staff!The room was large and clean! The best thing about this hotel for us was its location, next to Multiplaza Mall. I would definitely stay at Courtyard Panama next time I visit the country.

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear emyxu Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the location of our Hotel Courtyard Panama at Multiplaza Mall, in fact one of the most exclusive malls for shopping in the country and Located at the heart of the entertainment... More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 3 weeks ago

FREE WIFI it's something that's not too usual nowadays and they do have it :) Service, kindness and assistance (something that u hardly get in Panama) are common ni this hotel which is great. Room service, gym, location, price, are good. The pool is way too small and the breakfast becomes really frustrating sin you have always the same menu... More 

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Charlief774 Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the staff. I will share it with all of our team. We will be happy to welcome you in your next trip to Panama. regards, Floribeth Gutierrez / General Manager More 

Epsom, United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

I regularly stay at the Courtyard Panama at Multiplaza Mall which offers excellent value, friendly staff and good rooms, with a great range of shops and restaurants in the Mall which is immediately next door.

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Charlief774 Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the staff. I will share it with all of our team. We will be happy to welcome you in your next trip to Panama. Regards, Floribeth Gutierrez / GM More 

David, Panama
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a very nice stay at the hotel. The rooms are very clean and quit. The hotel is basically connected to the mall. Lots of nice restaurants and shopping. I came in from a 30 hour airline journey. It sure was nice to go down and eat at Tony Roma's. The staff speaks good English and of course Spanish.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Chris H Thank you very much for airing your comments through this channel and share with us your experience at the Courtyard Panama at Multiplaza Mall. Particularly I appreciate your nice comments of our rooms. Once again thank you for taking the time to provide us with your valuable feedback. Regards, Floribeth Gutierrez / General Manager More 

Mexico City, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel is very good. Service was excellent. Hotel is located in a Mall which was convenient. A good breakfast was included in the rate. The restaurant has a limited menu for lunch and dinner, I don't recommend it for that meals.

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Zabdi Thank you for sharing your recent experience with us. I feel very happy that your experience was pleasurable. We know there is space for improvement, but our associates felt overjoyed when we received a positive survey based on our effort. I will share your nice comments with the staff. Regards Floribeth Gutierrez / GM More 

Florianopolis, SC
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel it self was good, good location, nice room, etc. But, we make a reservation for 3 people and when we arrived they insisted that they will only give breakfast to 2 of us, and the third will have to pay extra. The problem is not the money, the problem is that they didn't acknowledged what the reservation guaranteed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Gabrulia Thank you very much for airing your concerns through this channel. We are sorry to hear that your stay at our hotel was less than ideal. We want to assure you that all the proper measures have been taken so that the circumstances you enlisted won’t occur once more. Only by receiving the comments of our valued customers,... More 

Irvine, California
4 of 5 stars Reviewed 4 weeks ago

Excellent location, little more variety in room service will be nice. Good overall pleasant staff the lounge could use more finger foods at their happy hour and it can open earlier. Miss daphne subia great asset to your hotel extremely knolegble and on point very professional..

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Alanpeterson2015 I am happy you enjoyed your stay with us. . I will share your comments with Daphne Subia. Thank you for taking the time to provide us with your valuable feedback. It is only with your insight that we can continuously improve. We will be happy to welcome you in your next trip to Panama. regards, Floribeth Gutierrez... More 

San Jose, Costa Rica
5 of 5 stars Reviewed 4 weeks ago

Excellent attention, great human resource, it was also a great experience, location was great near mall multiplaza, but again, the best of the hotel was its people, they were polite all the time and professional.

Review collected in partnership with this hotel

Was this review helpful? Yes
Floribeth G, Director General at Courtyard Panama at Multiplaza Mall, responded to this review

Dear Walter Thank you for your nice comments, we feel thrilled that you have enjoyed your stay with us. We are so pleased to know the nice comments about the staff. I will share it with all of our team. Regards, Floribeth Gutierrez / General Manager More 

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Prices are for 1 room, 2 adults
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