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Centroamericano Hotel

Ave. Ecuador 4-24 Esq. Justo Arosemena | La Exposición, Panama City 16-03993, Panama
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Centroamericano Hotel
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Centroamericano Hotel
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191 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My experience with this hotel was average, but soon after I had noticed they double charged my credit card. I contacted them promptly to report the double charge and while they claimed to be following up, still now, more than a month later (sending weekly reminders) I have not had my money refunded and my last email went unanswered. My... More 

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Hamburg, Germany
Top Contributor
91 reviews 91 reviews
60 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for two night in this hotel as part of a tour. The rooms are very clean and large. Very nice was the a/c to have good temperture in the room. The service was very friendly For breakfast the small restaurant is ok, but it is nothing special. The area is just ok, so during the day you can... More 

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hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are so glad to read this review, we are thrilled that you had a pleasant stay during your tour in Panama, always try our best to give you the best service and we really appreciate that our guests value all our efforts. We hope you come back soon, we will be happy to receive you again. You can... More 

Dublin, Ireland
Top Contributor
653 reviews 653 reviews
178 hotel reviews
756 helpful votes 756 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

This was our end of tour hotel for a Tucan travel tour of Central America. It was a grand little hotel. We just stayed 1 night. Our room was nice-small but nice. It was clean, modern and the AC worked well. The location seemed handy enough- we didn't walk around as we were only there for the one night. The... More 

Was this review helpful? Yes 2
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for such positive comments, really, is our mission to always provide the best treatment and service to our guests and we strive daily to achieve that, we are pleased that our clients appreciate it!. We do work with a few of this companies and is always a pleasure to receive you all, hope you enjoyed... More 

Hampstead, North Carolina
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 3, 2015

My wife and I stayed there for three nights. We reserved a less expensive room because we just used it for a home base to explore the area attractions, so therefore it was mainly for sleeping. Don't expect more than that. The room was small, but clean. The neighborhood was a typical one- in an older section of Panama city.... More 

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hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you for your review and for the positive comments you write, is our mission to always provide the best service at the best price possible to our guests, we are pleased that our clients appreciate it!. We are so glad you enjoy the amazing the cinta costera, hope you come back soon to visit us!, we will be... More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2015

Room was quite small bur recently renovated and clean. Bathroom still waiting for renovation. Staff friendly and helpful. Location - requires a little bit of "getting used to" but OK. Close to everything. Parking was included and breakfast was OK - coffee, fruits, toast plus a choice of omelet, sausage, pancake and even liver with onions...

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hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, Thank you for writing us a review and for all the positive comments you write about us, is our mission to always provide the best treatment and service at the best price possible to our guests and we strive daily to achieve that, we are pleased that our clients appreciate it!. We are also proud anytime our staff receive... More 

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 18, 2015

I stayed in Hotel Centroamericano in December at the room 4th floor. Pros: Room was clean. Cons: Small room, Noisy, No stores or restos around the area, people at the reception indifferent. The window of my room went directly to street, in the morning you don't even need an alarm, the noisy street and the cars wake me up! The... More 

Was this review helpful? Yes 1
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hi, sorry you've had such a terrible experience at the hotel, but we did not seem this justified, the room where you stayed, is one of the few balcony rooms and yes, they are a little smaller than the rest, but a lot of people ask for this specific kind of room because of the balcony despite of their size,... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed December 16, 2014

Stayed here for one night as part of a group tour. The rooms were pretty nice and clean. Reasonably spacious for a budget twin. Air conditioning was great and the room vibe was modern. Staff were friendly and helpful with taxis and such. There was a neat little reception area, with a nice Xmas tree. WiFi was good and reachable... More 

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hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for such positive comments, really, is always our mission to provide the best service at the best price possible to our guests, we are pleased that our clients appreciate it!. We hope you enjoyed your stay in Panama and we are glad you like the christmas tree, hope you have a happy holidays! and come... More 

Seattle, Washington
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2014

The rooms at this hotel are really nice for the price...depending on what price you get! We looked the hotel up on Trip Advisor and their own website and saw prices ranging from $49-57 dollars ($49 for our exact room on their own website right now). We came to the hotel, liked everything (wi-fi, great hot water pressure, very clean,... More 

Was this review helpful? Yes
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, thank you very much for your review, we're so glad you had a good stay and that you find everything so good!. We are a small and familiar hotel but we try our best to give you the best service at the best price possible, we really appreciate that you value all our efforts. Sometimes in some of the... More 

Panama City, Panama
Contributor
16 reviews 16 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2014

Clean room, with good working a/c, big window, coffee maker, fridge, and ice for your drinks. Friendly customer service. Good wi-fi. I was also happy with the laundromat, and possibility to wash my clothes after the trip. Good location. Good value.

Was this review helpful? Yes 4
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are so glad to read this review, we are thrilled that you had a pleasant stay during your time in Panama, always try our best to give you the best service and we really appreciate that our guests value all our efforts. We hope you come back soon, we will be happy to receive you again. You can... More 

Cayman Islands
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 31, 2014

We spent one night at the hotel after we could not spend another night in our hostel. We arrived late at night without a reservation and we were checked in with no problem. The staff was very helpful with getting us settled in and connected to the internet. The breakfast in the morning was good and the hotel at night... More 

Was this review helpful? Yes
hcpanama, Director de Relaciones con Clientes at Centroamericano Hotel, responded to this review

Hello, we are very thankful for your review and for all the positive comments you write, is our mission to always provide the best treatment and service to our guests and we strive daily to achieve that, we are pleased that our clients appreciate it!. We are so proud anytime our staff receive recognition from guests, and they also appreciate... More 

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