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Radisson Decapolis Hotel Panama City

Certificate of Excellence
4.0 of 5
Hotel website
Avenida Balboa-Multicentro, Panama City, Panama
Radisson Decapolis Hotel Panama City
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Ranked #27 of 112 Hotels in Panama City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Wendy B Farallon
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953 reviews from our community

Traveler rating
    450
    365
    86
    27
    25
See reviews for
227
318
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205
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Russian first
  • Spanish first
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Closer to the center, attached to a Mall, nice view, clean, good services, it is a location for business trip but also to enjoy Panama CIty in all its aspects. Amazing breakfast, very good Sushi, and last time, very good pasta

Review collected in partnership with this hotel

Was this review helpful? Yes
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much Odissea61, for taking a time and share your excellent experience with us at Radisson Decapolis Hotel, It is really nice to see that you enjoy our great location and delicious restaurants every time you come back. Cannot wait to have you here again with us!! Come back soon!! More 

Southampton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Very clean hotel to stay at ,not very many of the stuff speak English ordering sometimes is very hard in the restaurant and bar area.Our room was very nice and clean but the window was very dirty streaky hard to see out even through the binoculars.the pool area is very small very clean but after 3 o'clock there is no... More 

Was this review helpful? Yes
Maria Andrea P, Guest Relations Manager at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much susie444 for contacting us. It is very nice to know that you could actually found our staff a great service team, however, we would like to apologize for the incidents occurred during your stay. We appreciate your feedback because it helps us to boost our service in order to apply corrective measures and provide you better... More 

London, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

our flight was delayed, the staff from raddison was very accommodating contacting our tour company and making sure we were accommodated after check out, rooms clean, food great, more laid back than their neighbouring hard rock which was ideal for us more relaxed. Pool area was nice staff communication was fine, they would always bring in a partner that could... More 

Was this review helpful? Yes
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much KathyAnne59 for taking the time to share your experience in Radisson Decapolis Hotel. For us, it was a pleasure to offer you such a great visit and provide you such a great time during your time here at home with us. It was an honor to assist you even after your check out and make you... More 

London
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 28, 2015

Although the Decpaolis is a Radisson it departs from the normal Radisson service at checkin - as they take a card prepayment (fine, normal) but then also want a signed, blank credit card slip... When I checked in at 1 am I was told this was because I might run up a bill in the bar or restaurant. I pointed... More 

Was this review helpful? Yes 4
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much for contacting us banqueiro and for taking the time to share your experience with us. Your feedback is very important to our staff in order to improve our service and give you a better experience in the future. We are really sorry about the incidents occurred during your visit and we would like to inform you... More 

Panama City, Panama
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

We've been staying at the Decapolis when we visit Panama City since it opened about ten or so years ago. It is very centally located and is even connected by covered walkway to the Multicentro Mall and Majestic Casino. The hotel is reasonably priced and comes with free parking (valet), an absolutely delicious gourmet breakfast, $20 worth of drinks at... More 

Was this review helpful? Yes 1
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much Eileen H for your wonderful comments and for taking the time to share your experience with us. It has been a pleasure to have you home in Radisson Decapolis Hotel and give you such a great experience. We feel much honored with your visit and glad to read your comments. We are very happy to know... More 

San Francisco, California
Top Contributor
118 reviews 118 reviews
110 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed January 26, 2015

We stayed at the Radisson Decapolis for three days. The hotel is very modern and stylish. Most of the time, this is a good thing, the one exception being the glass bathroom door, which is just ridiculous. Who thought a see-through bathroom door was a good idea? Not to mention, it scraped the floor every time we closed it. That... More 

Was this review helpful? Yes 2
Maria Andrea P, Director de Relaciones con Clientes at Radisson Decapolis Hotel Panama City, responded to this review

Thank you very much shario, for contacting us in this opportunity to share your experience at Radisson Decapolis Hotel. It was a real pleasure to have you here for so many days and offer you such a great service!! We feel really happy to know that you could enjoy your visit through all the facilities we have to provide you... More 

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