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All 111 Panama City hotels

The Westin Panama

4.0 of 5 Hotel   |   La Rotonda Avenue | Costa del Este, Panama City, Panama
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The Westin Panama
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Ranked #25 of 111 Hotels in Panama City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Nikol N Salida, Colorado
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153 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Salida, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The good: Comfortable beds and breakfast is amazing. Best breakfast we have had in a long time. The bad: Note that the breakfast, Wi-Fi or parking are not included in the online rates. When we checked in they said they would bring us a roll away bed to accompany the King bed in the room, as we are two adults... More 

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Santiago, Chile
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed here twice in the last month both very good experiences. The hotel has little details that differentiate the SPG rewards customer, extra channels, water etc. Those details I really appreciate when traveling for business. The SPA is very good (a bit pricy but really good service) and the restaurants have also a nice menu and service. Great for... More 

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Basel, Switzerland
Top Contributor
147 reviews 147 reviews
74 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed November 22, 2014

In a pleasant location the hotel is well equipped and staff provide excellent service. Rooms and bathrooms are large and comfortable although the room cleaning is disappointing and not up to the standard expected. Food in the restaurant is also very good with quick, efficient service. I would recommend a stay here.

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Esteban U, Quality Manager at The Westin Panama, responded to this review

Dear Seanyg, Thank you very much for sharing your comments on your recent stay. We are delighted to hear you enjoyed your time with us. We can't wait to welcome you back! More 

Basel, Switzerland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

The hotel is attractive, the rooms are spacious and well appointed. The bed was very comfortable and the linens of the highest quality. A very pleasant and productive stay for a two-day business trip. I'll definitely look forward to my next visit to Panama and the Westin Costa del Este.

Review collected in partnership with this hotel

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1 review
4 of 5 stars Reviewed November 3, 2014

Good service, nice ubication and excellent services (Gym, internet, business center). Food was great, alternatives with low calories in their menu made me feel like i was home. I specially enjoyed the quietness in my room and the confort of my bed.

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Coral Gables, Florida
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 14, 2014

My family and I checked into the Westin in Costa del Este late on a Friday night, when I arrived I found out that although I had agreed to pay extra for a suite, what they were offering was a "larger room" when I asked for a suite to accomidate my now very tired family I was told it would... More 

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Esteban U, Quality Manager at The Westin Panama, responded to this review

Dear Carlos F, Your comments are very important to us, thank you for sharing them, I am sorry to hear we did not meet your expectations regarding breakfast and wi-fi. Our breakfast at the Executive Club is more light and consists of a reduced selection of hot items together with cereals, fruits, and pastry treats. I apologize for our associate... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014 via mobile

Stayed with an oferta that included a romantic three course dinner with wine. I was supposed to receive three choices for each course but instead we had no choice in food and it was picked out for us. The food was terrible, salty and salmon overlooked. The dessert was appalling. We couldn't eat any of the courses. The waiter gave... More 

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Esteban U, Quality Manager at The Westin Panama, responded to this review

Dear Octo6erbaby, Thank for sharing your experience with us. Your comments ensure we take the necessary steps to correct and polish certain aspects of the "ofertas" that are published. Your comfort and satisfaction is what we strive for and we are sorry for not delivering with our usual level of service. Please contact me directly at esteban.ulate@westinpanama.com to discuss how... More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 13, 2014

As an American travelling through Panama for work, I had a very pleasant experience at this hotel! The accommodations were very nice and clean, and the staff was friendly and their English was good enough. The location is great if you're based out of the Costa del Este. The breakfast buffet was great - nice selection. There were less options... More 

Review collected in partnership with this hotel

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Caguas, Puerto Rico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2014

This is a very good hotel for business purposes. Food and service was really good. The rooms are very modern and I really liked the gym. This hotel is about 30 minutes from downtown Panama city. It is very close to Panama la Vieja.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2014 via mobile

Good: location if you have meetings in Costa del Este. Great food, good service. Transport from airport excelent. It is kind of expensive, but it is normal in Panama. If you look carefully to details the building and rooms are not great Costa del este area is continuously growing.

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Additional Information about The Westin Panama

Address: La Rotonda Avenue | Costa del Este, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Panama 4*
Number of rooms: 218
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Also Known As:
The Westin Panama Panama City
Hotel Style:
#9 Spa Hotel in Panama City
#15 Luxury Hotel in Panama City

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