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Hilton Garden Inn Panama

Certificate of Excellence
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Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
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Hilton Garden Inn Panama
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Ranked #36 of 112 Hotels in Panama City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
socalfamilytravelers Los Angeles, California
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418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For a fairly new hotel, it feels old. The floors were dirty in the room, the bathtub was already old looking. The rooms are small and the door to the bathroom that swings out and take up the whole space making it very hard to walk around it. We are hilton gold and suppose to get free breakfast with the... More 

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Towson, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Before choosing this hotel, I'd read a review that said something to the effect that "Hilton" in Panama did not necessarily mean what "Hilton" in the U.S. typically suggests. Since "Hilton" in the U.S. usually suggests out-of-my-price-range, I'm rather glad that the Panama Garden Inn was not what I (supposedly) might have expected. We paid about $90 a night, through... More 

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, It was a pleasure reading your review, thank you for such a wonderful feedback! We always aim to deliver the best service to our guests and I am happy to learn we managed to make your stay with us great. I am delighted to know we are a Hilton like you know. Once again thank you for a... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for four days in March. Found the hotel accommodations, staff to be very good. I would compare it to any high quality Hilton Garden Inn in the US. It is also located in a very active section of town. Casinos, restaurants and shopping are all available. The hotel is also only two blocks from the Metro... More 

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panama, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you were satisfied with... More 

Montreal, Canada
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago

In a convenient location, however, service at the front desk needs major improving… no one has their story straight, as a HHonors Gold member you usually can check-in before their standard check-in time. Arrived and was told come back at 3PM, however when we went to ask for luggage storage with a different agent, we were told we can check-in?!?... More 

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panamá, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I was really sorry to learn about disappointment you have... More 

Istanbul, Turkey
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this hotel because of the location. Simple but good service. There is no negative things really about this hotel. I do recommend especially for business travelers. Not really okey for family. Breakfast was okey.

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Following your recent stay here at The Hilton Garden Inn, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed most aspects of... More 

Rotherham UK
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 9 nights and used the hotel as a base for exploring Panama City and the surrounding area. We did not pay for 5* luxury so did not expect it. What we got was a reasonably modern, clean hotel in a good location. There is good free WiFi in the rooms and complementary coffee and juice in... More 

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, It was a pleasure reading your review, thank you for such a wonderful feedback! We always aim to deliver the best service to our guests and I am happy to learn we managed to make your stay with us great. I am delighted to know we are your liked this Hilton Garden Inn and you always spend your... More 

Ottawa, Canada
Top Contributor
215 reviews 215 reviews
213 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked via Hilton.com for 91$US rate including airport transfer and breakfast. More to come on this. Check in was courteous, in this newish hotel in the Cangrejo area. Was provided a large room with king bed, IKEA style furniture, LCD TV with a few English channels, clean bathroom with shower. Free wifi in all hotel. There is a jacuzzi with... More 

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Dear Guest, Following your recent stay here at The Hilton Garden Inn, Panamá I would like to thank you for having taken the time to post your comments in Trip Advisor. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am sorry to hear... More 

Nuevo Vallarta, Mexico
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we return to Panama city I think we will go back to the holiday in express. The Hilton in was okay but the pool is basically an oversized hot bath tub. The staff was okay but not super friendly. A great point is that the business center has free printing and internet. Some cash was stolen out of our... More 

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San Salvador, San Salvador, El Salvador
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Strategically located in Panama's Financial District, the Hotel has many restaurants and bars in short distance. The service is good, and the quality of the rooms is definitely worth the price. If you're looking for a couple of nights in downtown Panama this is an excellent choice

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking a moment to share your experience in Trip Advisor. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, More 

Minnesota
Top Contributor
106 reviews 106 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family stayed here for 2 nights. Front desk staff spoke good enough English. Rooms aren't as clean as in the US, but that's how Panama is. Breakfast was good enough. Casino across the street, Casca Viejo about 5 minutes away, airport about 15 minutes away.

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the cleaness of your guest room. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider... More 

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