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All 109 Panama City hotels

Hilton Garden Inn Panama

3.5 of 5 Hotel   |   Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
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Ranked #33 of 109 Hotels in Panama City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Sarah O Oslo, Norway
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331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here at two occasions. First on our way to Contadora Island and second time before leaving Panama. We were very pleased at both occasions. All areas, including rooms, are nice and clean. Pool area is a little small, but offers a nice view, so why complain? 5 functional cardiomachines, a few weights and a cablecross, makes it easy... More

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our front desk staff. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with... More

Oxfordshire, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

A friend and I stayed here at the end of a 7000 mile motorbike trip from New York. We were tired, we needed comfort, accessibility to the city and help with officials in shipping our motorbikes home to the UK. This was provided by helpful, attentive staff in a great hotel at a reasonable price.

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. We do hope to welcome you again as a guest at Hilton... More

Brookings, South Dakota
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Bed was comfortable, bathroom & internet good. Gym lacks adequate a/c early in the morning, not a good place for cardio, towels available only one of the six days I stayed and TV doesn't work on the treadmills. No washcloths in the bathrooms, only got them one morning, service in restaurant is inattentive even though there appears to be plenty... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, More

Princeton, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is something different and special, the staff has a very family feel. The lobby area encourages gathering and you are welcomed and greeted each time you pass thru the doors. At Breakfast, Veronica and Melissa make sure your coffee is always hot and full, and Chef Oscar is top notch (ask for his homemade hot sauce). Reception says... More

Review collected in partnership with Hilton Garden Inn

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest It was a pleasure to read your review, thank so much for sharing it with us. I am pleased to hear you enjoyed your stay with us and you were satisfied with our facilities and service. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I usually go to Panama for business, and this time I stayed at the Hilton Garden inn, it was a short trip, but a nice experience. The hotel is very pretty, and it's very comfortable. The breakfast is nice, nothing fancy, but you eat ok. The room is nice, and comfortable, very clean as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. We do hope to welcome you again as a guest at Hilton... More

sri lanka
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our room 1303 is a fridge. First, we turned off the AC to let the room get warm. It was still super cold. So I tried to switch the AC to hot (put 26C degrees). Nothing happened, the air was still super cold. I went to the reception and explained what was going on. The receptionist was skeptical, telling she... More

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear guest Thank you for the feedback about your recent stay in Trip Advisor. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it... More

Livonia, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My trip started out real bad from the hotel I booked in had made mistakes and our room was not available, we booked 4 months out, the original Hotel Staff was horrible. Then I saw the Hilton Garden Sign and the vacation was back on a good note. The service from speaking English to be being a very polite and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel in Trip Advisor. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Best Regards, More

Caguas, Puerto Rico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed there for a week. All staff was very helpful and nice. The location is perfect. There are restaurants in walking distance. The metro is two blocks away (which you want to take if going to Albrook mall). Had a great time and definitely staying there again!

Was this review helpful? Yes 1
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. We will be very pleased to welcome you again during your next visit at Panama City. Best regards! More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed September 18, 2014

I reccomend you this hotel. The location is perfect, it is in a safe area! you have a lot of restaurants. car hire companies and shops around you. The staff was very nice and friendly. Very clean and the rooms are very nice, big and comfortables!! My favourite part of the hotel is the outdoor jacuzzi. I recomend you to... More

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for taking a moment to share your experience. I am happy to hear you found the jacuzzi area and staff to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! We will be very pleased to welcome you again during your next visit at Panama... More

LA
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 15, 2014

Staff was great, as are the rooms and the central location (in the midst of a lot of hotels). Breakfast supposedly opens at 6am but on Saturday staff did not have it ready until almost 7am. The shower's water was fairly warm for quite a while before finally getting hotter and another time never did get hot. Had a great... More

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More

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Additional Information about Hilton Garden Inn Panama

Address: Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Garden Inn Panama 3.5*
Number of rooms: 170
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Also Known As:
Hilton Garden Inn Panama Panama City

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