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Hilton Garden Inn Panama

Certificate of Excellence
3.5 of 5
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Eusebio A Morales y calle 49 A oeste | El Cangrejo, Bellavista, Ciudad de Panamá, Panama City, Panama
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Hilton Garden Inn Panama
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Ranked #43 of 112 Hotels in Panama City
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
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448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
30 reviews 30 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hilton is somehow not quite up to the same Hilton standard I have seen elsewhere. On the positive side, however, it actually had a more cozy feeling to it, the staff was exceptionally friendly and the price/quality ratio was excellent. We paid approx. 85USD/night including breakfast. Again the breakfast was a bit less "grand" than at other Hiltons, but... More 

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Englehart, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Third stay at this hotel in three years. Very clean friendly hotel. Great personal who most speak very good english. Great location close to subway,resturants and most other things you may need. Would recommend this hotel anytime.

Review collected in partnership with Hilton Garden Inn

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Princeton, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had read some reviews in past that said that this property is only a Hilton franchise, not the real thing...All Hiltons are franchises...so when I decided to stay and try for myself. The hotel is only 2 years old and has a very new comfortable feel to it. The beds are great and adjustable to your liking for soft... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Rene P, General Manager at Hilton Garden Inn Panama, responded to this review

Dear Guest, It was a pleasure to read your review, thank so much for sharing it with us. I am pleased to hear you enjoyed your stay with us and you were satisfied with our facilities and service. The location of the hotel is great indeed, with all the attractions around and our jacuzzi area and staff. Once again thank... More 

Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This was a great choice for the city stay and a good location. It's just a short walk to the metro line, which goes across a good portion of the city, including the main bus terminal, a few restaurants around the area and not too far from the waterfront part of downtown. Felt safe walking around, even at night, which... More 

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Rene P, General Manager at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panama, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am sorry to hear you were disappointed with the... More 

Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 21, 2015

I spent 3 nights at the Hilton Garden Panama and have to say I was very pleased with my stay. I was in a standard double bedroom and was very comfortable. The bathroom was a good size and the shower good and strong. Breakfast-buffet was included and you had good amount of options. Staff are very friendly. The hotel is... More 

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Rene P, General Manager at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panamá, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you enjoyed most aspects... More 

Barranquilla, Colombia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 6, 2015

We had a nice experience at the Hilton Garden Inn. We were there only for one night and the service was very good. Of course you can't compare the Garden inn with the Panama Hilton, but then, you are paying 30% of the rate. But for the price they charge this is a PERFECT hotel. Rooms were average size, with... More 

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Rene P, General Manager at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panama, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you were satisfied with... More 

Doral, Florida, USA
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 30, 2015

I have been staying at this place for the past 3 years at least 4 times a year. Last 2 stays have been difficult, the one before sewer smell at the hotel, blame the city of it. Last stay this week past, no hot water and a closet with no hangers.

Review collected in partnership with Hilton Garden Inn

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Rene P, General Manager at Hilton Garden Inn Panama, responded to this review

Dear guest Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your recent stays. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us... More 

Los Angeles, California
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 26, 2015

For a fairly new hotel, it feels old. The floors were dirty in the room, the bathtub was already old looking. The rooms are small and the door to the bathroom that swings out and take up the whole space making it very hard to walk around it. We are hilton gold and suppose to get free breakfast with the... More 

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Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Trip Advisor. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. Regarding the complementary breakfast, we apologize for the inconvenience and we recommend... More 

Towson, Maryland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 21, 2015

Before choosing this hotel, I'd read a review that said something to the effect that "Hilton" in Panama did not necessarily mean what "Hilton" in the U.S. typically suggests. Since "Hilton" in the U.S. usually suggests out-of-my-price-range, I'm rather glad that the Panama Garden Inn was not what I (supposedly) might have expected. We paid about $90 a night, through... More 

Was this review helpful? Yes 1
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, It was a pleasure reading your review, thank you for such a wonderful feedback! We always aim to deliver the best service to our guests and I am happy to learn we managed to make your stay with us great. I am delighted to know we are a Hilton like you know. Once again thank you for a... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 20, 2015

Stayed at the hotel for four days in March. Found the hotel accommodations, staff to be very good. I would compare it to any high quality Hilton Garden Inn in the US. It is also located in a very active section of town. Casinos, restaurants and shopping are all available. The hotel is also only two blocks from the Metro... More 

Was this review helpful? Yes
Rene P, Gerente at Hilton Garden Inn Panama, responded to this review

Dear Guest, Following your recent stay here at The Hilton Garden Inn Panama, I would like to thank you for having taken the time to post your comments. It is our philosophy to ensure that we provide our guests with the highest standards of product and service at all times. I am delighted to know that you were satisfied with... More 

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