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Hotel DeVille

Certificate of Excellence
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Calle 50 y Beatriz M. de Cabal, Panama City 0832-0172, Panama
Hotel DeVille
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Ranked #52 of 112 Hotels in Panama City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
casaguahorses Tamarindo, Costa Rica
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212 reviews from our community

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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tamarindo, Costa Rica
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

The DeVille is a small, historic hotel in sight of the new, giant highrise hotels and banks in the center of new Panama City. We enjoyed the spacious rooms and personal service. Taxis are not expensive, so you can visit the historic Casco Viejo, old city, which is being restored to its 16th-18th century greatness, with shops, restaurants and colorful... More 

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Iowa
Top Contributor
181 reviews 181 reviews
57 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Located in the heart of the Financial District, this hotel is away from the touristy area on Avenida Balboa yet close enough to walk there or to several nice restaurants. The area, along with the rest of Panama City is not wheelchair friendly or friendly for those with weak ankles. There are very few sidewalks that don't have the sporadic... More 

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Massachusetts
Top Contributor
91 reviews 91 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed February 18, 2015

We stayed at DeVille at the beginning and end of our two week trip to Panama. First, the good news. The staff really tried. Young and wanting to please, they did everything they could to make things right. We were greeted with a rum drink which was a real treat after traveling from the USA. The rooms were both updated,... More 

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Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Good Morning Deb! First of all, thanks for sharing your opinions. Currently, we are going through severals changes to improve our services and as well to be able to offer a personal assistance to every guest. Our regular staff at reception spoke english fluently. However, occasionally we support with staff in training, which is in the process of learning. As... More 

Stevensville
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 26, 2015

We chose this hotel based on Tripadvisor reviews and were fairly satisfied. The good: nice big room, quiet location, nice lebanese restaurant nearby The not so good: - the view from the room was into a courtyard; - we had to wait a long time to check in because the sole staff was new and had been left alone without,... More 

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Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Thank you very much for your valuable time to share with us their stay at the hotel. We are very happy that you have enjoyed our facilities.Thank you for taking the time and give us your opinion! Unfortunately, on Sundays we have closed the restaurant, is one of the things we're trying to change. With regard to the topic of... More 

Mesquite, Texas, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

Overall Hotel DeVille was a great place to stay. Unfortunately they do not have an Ice Machine on property yet they have Ice Buckets in all the rooms. They also have a Spa listed on there property that is closed. Overall the Hotel is clean the free breakfast is good. The rooms are clean and roomy. The Hotel is located... More 

Review collected in partnership with this hotel

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Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

First, thank you for the feedback; your opinion is impotant to us. This helps us to concentrate on improving our service. The Hotel managemnt have change a couples of moth ago. We are working very hard to do the best expierence for our guest. It was a pleasure to have you as our guest and we are looking forward to... More 

Rome, Italy
Top Contributor
104 reviews 104 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed January 11, 2015

Definitively I have mixed feelings about this small boutique hotel. Located in a side street of the frenetic Calle 50 in the bank district of Panama City Is a colonial size mansion with large rooms and reasonable prices. We checked in on friday the 2nd and nobody helped us with luggages, there was only the receptionist a friendly girl named... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Dear, Giacomo Thank you very much for your opinion and for taking the time to share your comments; is very important for and let us to know the constructive criticism to improve ourselves every day. We'll working to correct the points that you have mentioned… We hope you had a safe trip home and look forward to serving you again... More 

Milan, Italy
Top Contributor
108 reviews 108 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 8, 2015

This is a small but nice hotel in the center of Panama. It is very clean with spacious rooms. What we have found out very annoing is thet arriving during the week end its own restourant is closed. Seems to be not important but it is not. We had to go somewhere else and if you are tired from a... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Thank you very much for the valuable time spent sharing with us your stay at the hotel. Your opinion is very important for us. We are really sorry for the inconvenience about the restaurant. We'll working hard to fix that. We hope you had a safe trip home and look forward to serving you again in the near future. Sincerely,... More 

Ann Arbor
Contributor
17 reviews 17 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 2, 2015

Overall we really liked our stay here although there is a bit of room for improvement. Our suite was clean and very spacious, with a sofa, a couple chairs, coffee table, desk, and two queen beds. The beds were extremely comfortable, in fact the best on our 17 night stay in Panama. Four nice fluffy pillows on each bed, also.... More 

Was this review helpful? Yes 2
Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Dear, Ann Arbor Thank you for your generous compliments and for taking the time to share your comments with us. Also, is very important for and let us to know the constructive criticism to improve ourselves every day. We'll working hard to correct the points that you have mentioned… It was our pleasure to have you as our guest and... More 

Cincinnati
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 29, 2014

I stayed at this hotel for two nights while visiting Panama. The good: It's a boutique hotel with very large rooms, reasonably comfortable beds, good free wifi, and a nice breakfast that was included in our stay. The bad: This hotel needs a lot of TLC and I would not recommend staying here until it receives these upgrades. There were... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Dear Alessandra, Your opinion is important for us and we apologize for any inconvenience. I would like to inform you that we have changed the management. This 2015, there will be major renovations and transformations. We will be working to take care of every detail. We really hope to see you again! More 

Hamburg, Germany
Top Contributor
68 reviews 68 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 21, 2014

Arrived here 3 days ago. after a long distance flight from Europe. Was shown to Room 24... it looked on to a brick wall and the one of the lights did not work. They offered me the Suite, at the front of the building. Quite nice but the shower did not work properly and I could not get into the... More 

Was this review helpful? Yes 3
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