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Hotel DeVille

Certificate of Excellence
4.0 of 5
Hotel website
Calle 50 y Beatriz M. de Cabal, Panama City 0832-0172, Panama
Hotel DeVille
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Ranked #53 of 112 Hotels in Panama City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Finca J Brielle, Zuid-Holland, Netherlands
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219 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Brielle, Zuid-Holland, Netherlands
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Getting there: Panama is a driver friendly city, so finding my way to the hotel was a breeze with my Waze on. Parking is below the hotel but is not always available due lack of pasking space. The hotel lobby is more a chique living room, cosy and you almost inmediately find yourselve at home if you like contemporary art,... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good afternoon Finca , thank you very much for shared your opinion. We are glad to know that your stay was pleasant. The hotel's decor is based on a historic time in Panama, in the construction of the canal by the French. The furnishings have been selected, imported and restored to the hotel. We hope you have enjoyed your trip!... More 

1 review
1 of 5 stars Reviewed 1 week ago

I had prebooked and paid for a 2 bedroom suite. After travelling all day we got to the hotel at 11pm and they informed us that there was no 2 bedroom suites available then spent 30 min checking different rooms just to make sure they were only 1 bedroom suites. The front desk offered us a standard room with 2... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good Morning Amber! We apologize for any inconvenience and will forgive me for not having covered with their needs and expectations Sometimes when the people are booking rooms by internet makes a lot of mistakes and we are alway running trying to fixed and trying that the guest feels like "everything its gonna be okey". We are willing to listen... More 

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely boutique hotel. Clean, well maintained. Furnishings were beautiful .Bed was the most comfortable I have ever slept in. Room was very spacious. Very quiet, did not hear hallway or outside noise at all. Our only disappointment was the breakfast. The variety was excellent with local fresh fruit and juices, however we were unaware that an omlett was an additional... More 

Review collected in partnership with this hotel

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Hello Debra! Very grateful for your comments. We are delighted that you have enjoyed our facilities and have a good rest. Without doubt, we will solve the problem with regard to the breakfast . We want to provide the best service. Thank you for your opinion! Regards, Hotel DeVille More 

The Hague, The Netherlands
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 5 nights in this lovely small hotel in Panama City. The entrance hall was beautifully furnished with Vietnamese wood cupboards, desks etc., there were large flower arrangements, and the welcome from 2 of the young ladies was warm and helpful. We had adjoining "Junior Suites" on the 1st floor - windows on to a blank wall, but the... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good morning Margaret! Thank you very much for your valuable time to share with us their stay at the hotel. We are very happy that you enjoyed our facilities. The hotel was built in 1995 has a very particular style with regard to many hotel in the area. Their comments about the breakfast and the owner of the hotel have... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located in the heart of the financial district, this quaint boutique hotel offers "old world" charm. Tastefully decorated with Asian antiques and fresh flowers. Our room was spacious with a nice sitting area. We had difficulty locating the hotel, so I would suggest a taxi from the airport! PC traffic is insane and street signage is non-existent. The receptionist (concierge)... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good Morning Sherrie! We very much appreciate for your valuable time to share with us their stay at the Hotel Deville. We are glad you enjoyed your stay and and we hope to be able to serve you again in the near future. Hope you had a happy return to home! and Sorry for the late response Warm regards, Hotel... More 

Tamarindo, Costa Rica
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2015

The DeVille is a small, historic hotel in sight of the new, giant highrise hotels and banks in the center of new Panama City. We enjoyed the spacious rooms and personal service. Taxis are not expensive, so you can visit the historic Casco Viejo, old city, which is being restored to its 16th-18th century greatness, with shops, restaurants and colorful... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good morning! We are very happy that you have enjoyed our facilities. Hope you had a happy return home and we hope to be able to serve you again in the near future. We look forward to seeing you back. Regards, Hotel DeVille More 

Iowa
Top Contributor
193 reviews 193 reviews
58 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed March 24, 2015

Located in the heart of the Financial District, this hotel is away from the touristy area on Avenida Balboa yet close enough to walk there or to several nice restaurants. The area, along with the rest of Panama City is not wheelchair friendly or friendly for those with weak ankles. There are very few sidewalks that don't have the sporadic... More 

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Natasha V, Director de Relaciones con Clientes at Hotel DeVille, responded to this review

Good morning A_Hawks! Thank you very much for your valuable time to share with us their stay at the hotel. We are working hard to correct the points mentioned to us; we greatly appreciate the constructive criticism. Hope you had a happy return home. Sorry for the late response. Have a great day! More 

Massachusetts
Top Contributor
93 reviews 93 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 18, 2015

We stayed at DeVille at the beginning and end of our two week trip to Panama. First, the good news. The staff really tried. Young and wanting to please, they did everything they could to make things right. We were greeted with a rum drink which was a real treat after traveling from the USA. The rooms were both updated,... More 

Was this review helpful? Yes 1
Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Good Morning Deb! First of all, thanks for sharing your opinions. Currently, we are going through severals changes to improve our services and as well to be able to offer a personal assistance to every guest. Our regular staff at reception spoke english fluently. However, occasionally we support with staff in training, which is in the process of learning. As... More 

Stevensville
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 26, 2015

We chose this hotel based on Tripadvisor reviews and were fairly satisfied. The good: nice big room, quiet location, nice lebanese restaurant nearby The not so good: - the view from the room was into a courtyard; - we had to wait a long time to check in because the sole staff was new and had been left alone without,... More 

Was this review helpful? Yes 1
Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

Thank you very much for your valuable time to share with us their stay at the hotel. We are very happy that you have enjoyed our facilities.Thank you for taking the time and give us your opinion! Unfortunately, on Sundays we have closed the restaurant, is one of the things we're trying to change. With regard to the topic of... More 

Mesquite, Texas, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

Overall Hotel DeVille was a great place to stay. Unfortunately they do not have an Ice Machine on property yet they have Ice Buckets in all the rooms. They also have a Spa listed on there property that is closed. Overall the Hotel is clean the free breakfast is good. The rooms are clean and roomy. The Hotel is located... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Natasha V, Director de Relaciones Públicas at Hotel DeVille, responded to this review

First, thank you for the feedback; your opinion is impotant to us. This helps us to concentrate on improving our service. The Hotel managemnt have change a couples of moth ago. We are working very hard to do the best expierence for our guest. It was a pleasure to have you as our guest and we are looking forward to... More 

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