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Riande Granada Urban Hotel

Travelers' Choice award winner
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Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
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1 room 1 adult
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Riande Granada Urban Hotel
Riande Granada Urban Hotel
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300 Reviews from our TripAdvisor Community

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Portland, Oregon
1 review
5 of 5 stars Reviewed 2 days ago NEW

I visited the granada hotel this week with my husband and we had an incredible stay. The hotel was beautiful, I was surprised to find so much vegetation in the midst of the bustling city. We spent every day by the pool, great atmosphere, the staff was lovely, great food and great prices. They have a nice beer garden with... More 

Helpful?
Thank mare k
Los Angeles, California
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Amazing confortable and fun......food was excellent......The Biergarten in the back of the hotel, surprised us with a really cool decor and great beers.......Room are super confortable and clean.....overall must visit place.....FULLY RECOMMENDED Thanks to Granada staff for amazing stayed.....

Helpful?
Thank Robert C
New Germany, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I decided to come vacation in Panama, and I chose to stay at this wonderful boutique hotel. I was pleased to find everything was even better than in the photos. Each space gave off good vibes, the beds were comfortable and the food was delicious. They have a really cool beer garden which I enjoyed. I didn't feel the need... More 

Helpful?
Thank Antony R
Ile-de-France, France
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I want to share with you my stay in Granada Urban Hotel.it was like my perfect vacation in Panama . This hotel is located in the center of everything, walking distance from bars, markets, malls,drugstore,parks,,, I went with my couple, and enjoy every details and good service from the staff. We spend time in the pool and in the terrace... More 

Helpful?
Thank margoix
Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Second time in Panama, , first in this boutique Hotel. I came for relax and enjoy my vacations and i did find what i need in this hotel.Service is super,! I was lucky to find this spectacular hotel in this city. With all you need in walking distace,It has great areas inside for just chill out, like the pool ,... More 

Helpful?
Thank ritz511
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

My stay in this unique, modern Hotel with my wife was spectacular. Staff are friendly and give us all the information we need. We both had a great time . Food was so good, and has nice green areas for a nice time like biergarten with great music, big and beautiful pool terrace for relax, restaurant with excellent service. Our... More 

Helpful?
Thank johnepan
Bermuda
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I chose this hotel on my first trip to Panama because it seemed to be more intimate than the larger hotels while also in a convienient, central location. I was not disappointed. Everything from the decor to the friendly staff were great and made my stay extremely enjoyable. As a solo traveler I enjoyed the hip environment. Plenty of events... More 

Helpful?
Thank jimb0z
RiandeHoteles, Manager at Riande Granada Urban Hotel, responded to this review

Dear jimb0z, Thank you for having taken the time to share such a positive review with us. We are pleased to hear that the decision you took choosing us was the correct one! It’s great to hear this fair and sincere comments about Riande Hotels, is great to know that you like the decoration, service and location. We always do... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hotel looks nice from outisde, lobby and restaurant, for the rooms it s another story, they re small with old carpet floors...If you re lucky, you ll deal with the 50% friendly part of the staff but it won´t make your stay enjoyable... The worst part is coming now! They are doing big parties on their terrace few days a... More 

Helpful?
1 Thank Roberto M
RiandeHoteles, Manager at Riande Granada Urban Hotel, responded to this review

Dear Roberto M, Thank you for taking the time to write your comment on Tripadvisor. We are very concerned about your visit as you left the hotel with a tarnished impression. I am sorry your experience with us was affected due to an event we host in our terrace. We communicate our guest of this event in advanced and we... More 

Panama City, Panama
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just decided to book this hotel instead of a hotel nearby, because of a very bad receptionist. Everything was good, hotel grounds, room (just okay for the price), but then in the morning Joaquin, who ruined our experience in another hotel closeby, now was working here. I feel it's hard to understand why some lousy staff just keeps getting... More 

Helpful?
1 Thank rpkers
RiandeHoteles, Manager at Riande Granada Urban Hotel, responded to this review

Dear rpkers, Thank you for taking the time to write your comment on Tripadvisor. We are delighted that you liked Riande Granada Urban Hotel. We appreciate your comments about the receptionist that that day was in trial. We are sorry you experienced a bad moment in other hotel by him. We offer the best service by selecting the best staff... More 

San Jose del Cabo, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room is very small. there is not even one chair to sit in. Do not pay extra for the club level. There is no minibar. It took three days to get two keys that worked at the same time. The front desk personnel were universally unfriendly, and unhelpful. The girls at the desk either roll their eyes or sneer... More 

Helpful?
1 Thank bigalsgal2015
RiandeHoteles, Manager at Riande Granada Urban Hotel, responded to this review

Dear bigalsgal2015, We are very concerned about your visit as you left the hotel with a tarnished impression. We have to inform you that the differences in between levels are not always the size, but the furniture, lining, amenities, among to other attributes. If you wanted a bigger room we can offer you in any level, just asking to our... More 

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