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All 112 Panama City hotels

Riande Granada Urban Hotel

3.5 of 5 Hotel   |   Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
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Ranked #12 of 112 Hotels in Panama City
A recent review
3 of 5 stars reviewed yesterday
Helene T Malmo, Sweden
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278 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malmo, Sweden
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here one night and as it's not so known the taxidriver had a hard time finding it. The hotel has ice cold, i guess there was something wrong with the aircondition. Big rooms, and bathroom but the hotel looks like it's not taken care of. Dirty wall to wall carpets in the halls and inside the room makes... More 

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Budapest, Hungary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our second year at the Riande Granada Urban Hotel in January, and it is simply the best boutique hotel in Panama. Extraordinary level of personal service throughout the staff: each member goes far beyond the norm to provide personal, friendly, by name assistance. No haughtiness or attitude, just premiere service. Beautifully appointed, thoughtfully designed, exquisite architecture, top amenities.... More 

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear Cara T, Thank you for the review of your recent stay and this amazing 5-star rating! I am pleased to read about your experience and that overall you enjoyed the room, amenities and our great location. On behalf of the whole Riande team, thank you for staying with us! We hope to be able to welcome you again in... More 

Ann Arbor, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Summary: Boutique hotel with unique decor, nice rooms and good outdoor space. Service was pretty bad and the amenities rarely functioned properly. Pros: Rooms are well sized with nice fixtures in the bathroom. Pool was clean and had a TV in the area which was great during the football playoffs. Gym had some good equipment (two treadmills, yoga mats, some... More 

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RiandeHoteles, Guest Relations Manager at Riande Granada Urban Hotel, responded to this review

Dear jetsetter190615, Thank you very much for taking the time to write your review of our hotel. I am very pleased to know that you enjoyed our rooms, gym and pool area. It saddens me to read of your less-than-favorable experience within our hotel in regards to service, internet and amenities. Please do accept my sincerest apologies for the WIFI,... More 

Newark, New Jersey, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything in this hotel is great. We were so please we returned for a second stay during our trip. The grounds are very well kept. The staff goes above and beyond the call of duty. We had a deluxe room with a balcony. If I can suggest one thing: air conditioning in the hallways. Otherwise, this hotel is a WINNERS... More 

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear Cee1818, Thank you for the review of your recent stay. Your feedback is greatly appreciated and important to us in order to achieve the high standard of service we strive to achieve. We look forward to welcoming you back in the near future. Saludos cordiales, Meygan Gerber Guest Relations - Riande Hoteles More 

Western Australia, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

This was by far the best we have ever stayed in Panama. The accommodations were intimate and home-like, thus contributing to a most relaxing stay! The owner was the best, service and cleanliness was outstanding. My husband and I will definitively be back again and again. We can't say enough good things about this place. We have recommended this Hotel...

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear Timoty P, Wow, what an excellent review !!!!! Thank you very much for taking the time to write us. It is such a pleasure to see that you had a nice time. We hope welcoming you again in the future! Saludos Cordiales, Meygan Gerber Guest Relations Riande Hoteles More 

Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is located in the middle of the finance urban district, walking distance to eveything, multiple shopping area. It is a cute beautiful small boutique hotel that had an intimate appeal. I found the staff to be very approachable and accommodating. I loved that the rooms had epic modern floors and the good size room that we stayed in... More 

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear Doris T, Thank you so very much for writing your review! Be sure that your comments will be talked with the team. Thank you for staying with us and we look forward to welcoming you again in the future! Best regards, Meygan Gerber Guest Relations - Riande Hoteles More 

Washington
1 review
5 of 5 stars Reviewed December 14, 2014

This a very good located hotel. The quality of the accommodation is excellent ,beds are very good! I recommend 100% this art piece of hotel. The staff are friendly and offer a very good service . We find a complete full breakfast buffet included in the price. Good restaurant,clean everywhere, excellent gym area and lounge(bar). The wifi was faster thsa... More 

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear John w, Thank you so very much for writing your review! It is such a pleasure to know we were able to make your stay memorable, and provided you with a unique Urban Hotel experience! Thank you for staying with us and we look forward to welcoming you again in the future! Best regards, Meygan Gerber Guest Relations -... More 

Kailua-Kona, Hawaii
Top Contributor
54 reviews 54 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 14, 2014

This trendy & modern Boutique Hotel is clean, comfortable (quality mattresses, bed linens and contemorary bathroom w/ hot water), secure and features lovely outdoor spaces. The complimentary breakfast is not of the caliber as Megapolis Hard Rock, but as the nightly price is less than half, it is a very good deal. Better neighborhood, too! I

Was this review helpful? Yes
RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear RebeccaDelIslas, Thank you for the review of your recent stay and this amazing 5-star rating! I am pleased to read about your experience and that overall you enjoyed the room, amenities and our great location. On behalf of the whole Riande Riande team, thank you for staying with us! We hope to be able to welcome you again in... More 

Phoenix, Arizona
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 10, 2014

We spent our first night in Panama at the Riande Granada hotel. We checked in very late (after midnight) and were given a free welcome drink by the front desk. I should mention that both at check in and check out the front desk staff spoke excellent english. The only real issue we had was due to our double occupancy.... More 

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RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear A to Z, Thank you for your review. I sent to you a private message in order to find a solution about what happened during your check-in. Please rest assure that we will use your feedback to continue making improvements on our service to our guests. We hope to have the opportunity to welcome you back the next time... More 

Rotterdam, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

Rooms are clean and modernly decorated. Location is in business district close to the metro. Staff is friendly and i like the modern style of. The staff is very helpfull and the breakfast is typical for a 4 star hotel. A very good choice if you can find a nice deal on internet.

Was this review helpful? Yes
RiandeHoteles, Guest Relations at Riande Granada Urban Hotel, responded to this review

Dear Donat1981, Thank you very much for your great review! We appreciate you mentioned our friendly staff and our modern property. We hope you will choose our hotel again when you are back in Panama City. See you soon again! Best regards, Meygan Gerber Guest Relations - Riande Hoteles More 

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Additional Information about Riande Granada Urban Hotel

Address: Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Riande Granada Urban Hotel 3.5*
Number of rooms: 141
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Also Known As:
Riande Granada Hotel Panama City
Hotel Riande Granada
Riande Granada Urban Hotel Panama/Panama City

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