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Riande Granada Urban Hotel

Travelers' Choice award winner
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Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
Offers & Announcements
Free breakfast with your stay
Best prices for: 1 room 1 guest
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Riande Granada Urban Hotel
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Riande Granada Urban Hotel
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205 reviews from our community

Traveler rating
    132
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    17
    4
    2
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for a night en route to Bocas del Toro and found the staff extremely helpful, friendly and accommodating, especially Gloria who was a breath of fresh air after a long trip, very smiley and more than helpful with suggesting places to visit (she deserves a pay rise!).

Was this review helpful? Yes 1
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear JamesCroft, Thank you for sharing your review with us. We are thrilled to know that you appreciated Gloria's attitude and professionalism. She was delighted to read your feedback. On behalf of her and our whole team, I would like to thank you sincerely for your heartening comments. Best regards, Jonathan Serrano Executive Assistant More 

British Columbia, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed at this hotel for a week while we explored Panama City and surroundings. We also stayed again a few times going in and out if the city - and we were welcomed back like old friends. Excellent staff, good breakfast (included), comfortable rooms and great location. This hotel has been thoughtfully and beautifully designed and appointed - Loved... More 

Was this review helpful? Yes 2
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Stevan L, Thank you for sharing those kind words with us. We are thrilled to read that you always felt welcome in our hotel as we place special emphasize on the importance of interpersonal relations. Also, we are glad to know that you didn't find only the service to be excellent but also the food, the location and the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The most beautiful hotel in Panama the Granada hotel. I was at the Weston and it was terrible . I has lucky I found this boutique hotel. The service in Granada is fabulous . The staff are very friendly and make my stay memorable. The room had a good decoration and the beds are the best ! Food and areas... More 

Was this review helpful? Yes 2
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear J136, Thank you for having taken the time to post that review. As we are a much smaller hotel than most of the establishments in Panamá, we can ensure more interaction with our valuable guests and offer a personalized stay. In fact, we believe that our guests deserve a unique and excellent treatment and that's what we are working... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed March 22, 2015

We spent 4 nights here in march 2015. So glad we chose it. We arrived in Panama after a journey of nearly 24 hours from London and we desperate to get to sleep. The room was one of the most comfortable I have ever slept in, with a massive soft bed. All you really need! The breakfast was pretty good,... More 

Was this review helpful? Yes 1
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Beng23586, We appreciate your taking the time to write this nice review. It is a pleasure to know that you enjoyed your stay that much and that you could unwind in our comfortable beds after such a long travel. Also, we are thrilled to read that you liked the decor which we believe makes us different from other standardized... More 

Paris, France
2 reviews
4 of 5 stars Reviewed March 11, 2015

Great Hotel, good vibes and good people working, the staff is very very helpful. They have a nice swimming pool, pool table, spa, they even have a restaurant and a bar. Town centre Totally recommended.

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RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Patrice C, Thank you for taking the time to share your review with us. We were glad to read such positive comments. Indeed, we are lucky enough to have a great terrace with a swimming pool, a jacuzzi and since last week a "biergarten" with local beers. Adding to that a high level of service, it makes one's stay... More 

Contributor
18 reviews 18 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2015

To describe this amazing Hotel is simple: I love it, I love it, I love it! The friendly staff, the rooms, the design of the interieur, the pool, the restaurant... But go and check by yourself! I' m 100% sure you will love it!

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RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Myri E, Thank you for your positive review and of course for recommending us. It is very heartening to receive such a feedback and puts a big smile in all our faces. We guess that we will have the pleasure of welcoming you again and we are looking forward to it. Best regards, Jonathan Serrano Executive Assistant More 

1 review
5 of 5 stars Reviewed March 4, 2015

So glad i chose this hotel. Stayed here with my girlfriend and they made our stay so special. The service and restaurant were just fantastic. Especially loved Solo restaurant, who made exquisite meals and had a great wine choice. We also enjoyed the large buffet breakfast (bigger/more variety than any we have tried in panama city). Beds were so comfortable,... More 

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RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Alfonso S, Thank you for taking the time to post such a lovely review. You cannot imagine how heartening your feedback is. It is our best reward after all the hardwork we put in to provide our guests with the highest level of service. We genuinely hope it is not too long before we have the privilege of welcoming... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed March 4, 2015

Location - Central to Panama city but not on Casco veijo. Lots of restaurants nearby and a grocery store called 'Rey" nearby too. Amenities - Pool, Gyn, Restaurant, Buffett breakfast with cooked to order eggs They have special dinners on friday that are worth going to. Gym is basic but much better than some hotel gyms i have been to.... More 

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RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Amin S, Thank you for taking the time and trouble to write about your experience with us. Thank you also for reminding our readers of the quality of the services we offer. Since yesterday, we also have a "biertgarten" on the terrace for a perfect evening. Also, we take note of your comments regarding the staff and the room... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 1, 2015

Good location – some restaurants, shops and casino within walking distance. Rooms small but adequate, limited desk space for laptop, comfortable bed, there is a small fridge but would be nice to have a coffee maker, microwave and more plugs to charge phones and such. Rooms on the pool side have a better view. Internet – OK, it works, but... More 

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RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Dave C, Thank you for taking the time to share your review with us. We take your feedback very seriously and solutions will be find in the nearest future to improve the points mentioned. Regarding the bread, I can ensure you that our bread is freshly daily homemade, but we will still look into the possibility of providing a... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed February 28, 2015

Located at the edge of the business district, it is central to most things, safe to walk around at night and has a very funky decor. Rooms were adequate & clean. Note- anyone of a large stature will have difficulty with the narrow bathroom and tight shower. We arrived on a Friday evening when they were having a BBQ in... More 

Was this review helpful? Yes
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Carl W, Thank you for your great and positive review. We are glad to read that you enjoyed everything from your stay. We hope it is not too long before we have the pleasure of welcoming you again. Warm Regards, Jonathan Serrano Executive Assistant More 

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