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Riande Granada Urban Hotel

Travelers' Choice award winner
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Calle Eusebio A. Morales | El Cangrejo, Panama City, Panama (Formerly Granada Hotel and Casino)
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Riande Granada Urban Hotel
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212 Reviews from our TripAdvisor Community

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Traveler rating
    138
    51
    17
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27
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (85)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (43)
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Baraboo, Wisconsin
Level Contributor
119 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 4 nights here and this was one of the most enjoyable hotels we have ever stayed at. The staff is friendly and helpful. The rooms are clean and well-equipped. The location is safe and within walking distance of 2 brewpubs, restaurants with nearly every type of cuisine, an El Rey super market, etc. You have to check out... More 

Was this review helpful? Yes
RiandeHoteles, Operations Manager at Riande Granada Urban Hotel, responded to this review

Dear RPCV89, On behalf of the whole Granada Hotel team, I would like to thank you for taking the time to write such kind comment on Tripadvisor. We are always trying to improve our service and this comment motivates us to follow that path. We are looking forward to welcoming you again. Warm regards, Jean-Roch Bovet Operations Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel! everything about it and as soon as we checked in got introduced to a great tour guide Clyde. the deco is awesome. the breakfast helped so much every morning, not your rinky-dink breakfast; fresh made omelets or scrambled eggs, pancakes, fruit, sausage and pastries. all in all great experience!

Was this review helpful? Yes 1
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Aurora G, I woulld like to thank you for taking the time to write your comment on Trip Advisor We appreciate your kind words that will certainly encourage other readers to stay with us! Looking forward to welcome you again. Kind regards, Jean-Roch Bovet Operations Manager More 

Mansfield, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Our trip in Panama was amazing. The best place to stay was RIANDE GRANADA URBAN HOTEL. Good and friendly crew. The hotel are the best. Food are delicious. We recommended 100%. Location, very good..Our stay was perfect, actually the owners, are very friendly so so educated. They make some typically food as BBQ, delicious!!!

Was this review helpful? Yes
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Edith913, The entire team of Riande Granada Urban Hotel would like to thank you for your kind comments. We are delighted to learn that you enjoyed your trip in the vibrant country of Panama and that your stay in our establishment exceed your expectation with particular regards to our colleagues and the food we provide. We hope to welcome... More 

California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

My finacee and I stayed in the escape excecutive suite,in 8 th floor, it was exactly what was needed! Beautiful room, bath and a massive comfy bed! Staff where amazing and couldn't do enough for you. Breakfast was very good and complete! It was really good!! Will defiantly be back and for more than one night!! Close to the town... More 

Was this review helpful? Yes
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Jack R, Thank you for your kind comments. We are delighted to learn that your stay met and exceeded your expectations with particular regard to our facilities and services. I will without delay share your impressions with the whole team of the Riande Granada. We are looking forward to welcome you and your fiancée again. Yours sincerely, Jean-Roch Bovet... More 

Guildford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 20, 2015

I stayed here for a night en route to Bocas del Toro and found the staff extremely helpful, friendly and accommodating, especially Gloria who was a breath of fresh air after a long trip, very smiley and more than helpful with suggesting places to visit (she deserves a pay rise!).

Was this review helpful? Yes 1
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear JamesCroft, Thank you for sharing your review with us. We are thrilled to know that you appreciated Gloria's attitude and professionalism. She was delighted to read your feedback. On behalf of her and our whole team, I would like to thank you sincerely for your heartening comments. Best regards, Jonathan Serrano Executive Assistant More 

British Columbia, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 29, 2015

We stayed at this hotel for a week while we explored Panama City and surroundings. We also stayed again a few times going in and out if the city - and we were welcomed back like old friends. Excellent staff, good breakfast (included), comfortable rooms and great location. This hotel has been thoughtfully and beautifully designed and appointed - Loved... More 

Was this review helpful? Yes 2
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Stevan L, Thank you for sharing those kind words with us. We are thrilled to read that you always felt welcome in our hotel as we place special emphasize on the importance of interpersonal relations. Also, we are glad to know that you didn't find only the service to be excellent but also the food, the location and the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2015

The most beautiful hotel in Panama the Granada hotel. I was at the Weston and it was terrible . I has lucky I found this boutique hotel. The service in Granada is fabulous . The staff are very friendly and make my stay memorable. The room had a good decoration and the beds are the best ! Food and areas... More 

Was this review helpful? Yes 2
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear J136, Thank you for having taken the time to post that review. As we are a much smaller hotel than most of the establishments in Panamá, we can ensure more interaction with our valuable guests and offer a personalized stay. In fact, we believe that our guests deserve a unique and excellent treatment and that's what we are working... More 

London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed March 22, 2015

We spent 4 nights here in march 2015. So glad we chose it. We arrived in Panama after a journey of nearly 24 hours from London and we desperate to get to sleep. The room was one of the most comfortable I have ever slept in, with a massive soft bed. All you really need! The breakfast was pretty good,... More 

Was this review helpful? Yes 1
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Beng23586, We appreciate your taking the time to write this nice review. It is a pleasure to know that you enjoyed your stay that much and that you could unwind in our comfortable beds after such a long travel. Also, we are thrilled to read that you liked the decor which we believe makes us different from other standardized... More 

Paris, France
2 reviews
4 of 5 stars Reviewed March 11, 2015

Great Hotel, good vibes and good people working, the staff is very very helpful. They have a nice swimming pool, pool table, spa, they even have a restaurant and a bar. Town centre Totally recommended.

Was this review helpful? Yes
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Patrice C, Thank you for taking the time to share your review with us. We were glad to read such positive comments. Indeed, we are lucky enough to have a great terrace with a swimming pool, a jacuzzi and since last week a "biergarten" with local beers. Adding to that a high level of service, it makes one's stay... More 

Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 8, 2015

To describe this amazing Hotel is simple: I love it, I love it, I love it! The friendly staff, the rooms, the design of the interieur, the pool, the restaurant... But go and check by yourself! I' m 100% sure you will love it!

Was this review helpful? Yes
RiandeHoteles, Management at Riande Granada Urban Hotel, responded to this review

Dear Myri E, Thank you for your positive review and of course for recommending us. It is very heartening to receive such a feedback and puts a big smile in all our faces. We guess that we will have the pleasure of welcoming you again and we are looking forward to it. Best regards, Jonathan Serrano Executive Assistant More 

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