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All 105 Panama City hotels

Continental Hotel & Casino

4.0 of 5 Hotel   |   Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Ranked #33 of 105 hotels in Panama City
A recent review
4 of 5 stars Reviewed January 15, 2014
Lvtotravelneat Cambridge, Maryland
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220 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Continental Hotel & Casino
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Cambridge, Maryland
Contributor
18 reviews 18 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 15, 2014

We stayed here for 2 nights in January, 2014. We were given a room on the 10th floor, which is considered the executive level. First, the room was probably the cheapest we've paid for this level of accommadations in Panama City and it came with breakfast. So, the first day breakfast was served downstairs in the main dining room- buffet... More

Was this review helpful? Yes 2
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Guest: First of all appreciate the time you took to write a review about our services. We are pleased to know that you enjoy our attention and we were able to meet your expectations. We are at your service, hope you visit us again. Sincerely, Mirna Capel Customer Service Manager More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 23, 2013

Good attention, lovely rooms, very neat and they serve breakfast in the same floor. Good location because it is in the heart of the city. Everything is close by. Cool view from the terrace and the restaurant.

Was this review helpful? Yes
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review
Google Translation

Estimado Sr. Carlos F: Reciba usted nuestros mejores deseos para el año 2014. Deseamos agradecerle sus lindos comentarios sobre nuestro... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

We loved hotel Continental. It was situated perfectly in town, the facilities like bar and restaurant were superb. Staff, especially Ruth was very helpful Housekeeping was exceptional. We will come back

Was this review helpful? Yes 1
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Ms. Ursula H. We appreciate your kind comments and we are pleased to know that we could meet your expectations and that you felt pleased in our hotel. We are at your service for your next visit to Panama City. Sincerely, Mirna Capel Customer Service Manager More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 6, 2013

There is really nothing wrong with the hotel except that it is tired and old looking on the inside. The halls need new carpeting and my room had a picture of an English hunt scene (not what I exected for Panama). The bar is really outdated with uncomfortable stools and a very high bar which made me want to leave... More

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Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Mrs. Lindaben: We appreciate the time you took to write a review about our hotel, your opinion is very important to us, allowing us to improve our areas of opportunity. We are pleased to inform you that we have started a remodeling program, allowing us to provide a medium-term fully modern and renovated facilities. Similarly we can ensure that... More

San José
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 17, 2013

Problems started as soon as I arrived. Staff was really slow during check in, I had to wait for at least 20 minutes. No Internet passwords were available, they promised to send it to me in 15 minutes. I waited for 30 minutes, then I called frontdesk, I was told that the password was on it's way. 20 minutes later... More

Was this review helpful? Yes 1
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Guest: We do apologies for all the inconvenience , your opinión is very important to us. I can assure you, that we took care of these situations. Wish to have a future opportunity to change the bad impression you had about our services. Sincerely, Mirna Capel Customer Service Manager More

Pass Christian, Mississippi
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 16, 2013

This hotel and casino is located in Centro, financial area. The hotel offers the best in service. The employees treat you like family, they memorize your name! The executive floor service is first class. I will return often as this is my #1 choice in Panama City!

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Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review
Google Translation

Estimado Huésped: Agradecemos su opinión, ya que esto nos ayuda a mejorar nuestros servicios. Nos complace saber que disfruto su... More

Panama City, Panama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 27, 2013

The location is good, however, many conflicting statements by the hotel's website.....free wifi, but pay for it when you get here....reservation for 2 people, but NO GUESTS allowed in your room unless pre-registered, room not cleaned completely, and room service NEVER showed up with breakfast. (and no in-room coffee maker) Nothing but problems since checkin. Seems like there are unqualified... More

Was this review helpful? Yes 1
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Guest: We do apologized for not fullfiling your expectations. Your opinion is very important to us. It help us to improve our services. Best regards, MCapel Customer Service Manager More

Medellin, Colombia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2013

The hotel offers what people need for a short stay. Easy access, clean and neat rooms, convenient accommodation. Breakfast is good, although staff in the restaurant are not too friendly. There are many nice restaurants and bars around the hotel, which offer a variety of options if you are not totally satisfied with the hotel restaurant.

Was this review helpful? Yes
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Guest: Your opinion is very important to us, it helps to improve our services. Thanks so much. Best regards, MCapel Customer Service Manager More

Sydney, Australia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 13, 2013

I stayed here for a conference, and doing a lot of travel to remote locations I'm used to staying in some pretty poor business hotels. This one was acceptable, but I could not recommend as there is much better value in Panama for not a lot more expense. Breakfast was very disappointing and lunch in the bar was again, just... More

Was this review helpful? Yes 1
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review
Google Translation

Estimado Huesped: Agradecemos sus observaciones, las cuales nos ayudan a mejorar nuestro servicio. Le ofrecemos nuestras disculpas por no haber... More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 18, 2013

The hotel is horrible, no wi-fi, need to pay for the save and local phone calls in the room, the hotsl is soround by prostitutes and thiefs, the casino is no way you will win, the rulet in 10 minutes game had 3 times the green, the parking is very dangerous. But please do not go to the casino better... More

Was this review helpful? Yes 1
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review

Dear Guest: Thanks for your opinion, it will help us to improve our service. We do apologized for the inconvenience. Regards, Guest Relations Manager More

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Additional Information about Continental Hotel & Casino

Also Known As:
Continental Hotel And Casino
Continental Hotel Panama City
Continental Hotel
Continental Riande Hotel
Hotel Continental Panama
Riande Continental Panama
Hotel Riande Panama
Continental Riande Panama City
Continental Hotel & Casino Panama/Panama City
Address: Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Panama City
#17 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Continental Hotel & Casino 4*
Official Description (provided by the hotel):
The Continental Hotel is strategically located in the heart of Panamas business and financial district, within the most privilege spot of Via España. This beautiful hotel is conveniently surrounded by important banks and headquarters of the major corporations in Latin America. We also include among our neighbors, fancy restaurants, designer boutiques, famous shopping centers, popular night clubs and glamorous lounges. Visitors can attend their business affairs or take shopping tours within only minutes from their room, while taking advantage of all the amenities of a comfortable and elegant hotel that is centrally located, offering easy access to a variety of landmarks and places of interest. Situated only 20 minutes from the international airport - by highway - and less than 30 minutes from the Panama Canal. ... more   less 
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