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Continental Hotel & Casino

Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Continental Hotel & Casino
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Continental Hotel & Casino
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353 reviews from our community

Traveler rating
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    51
    26
    26
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa, Florida
Contributor
18 reviews 18 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked a room for only few hours, but I had a great experience. I had a 12 hour wait between flights in Panama City and I needd a place to rest. The check-in time is 3pm and the check-out time is 1pm. I needed to check in as early as possible in the morning and check out late. I... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Telmat: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments. We are pleased to know that we fulfil your expectations. we looking forward to have you as a guest again. Sincerely, Mirna Capel Customer Service Manager More 

Billings, Montana
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Wow, such a nice hotel with friendly, helpful staff. Was pleasantly surprised beings that it's cheaper. Highly recommended. It is in a good location and I felt really safe even traveling alone arriving at night

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr MT: Please receive a pleasant greeting from the Continental Hotel & Casino staff. It gives us great joy to know that you felt comfortable with our services. Your comments motivate us to continue to strive each day. Thank you very much, Mirna Capel Customer Service More 

Miami, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

my friend and i stayed in this hotel 2 nights and it was a real surprised that for this price you get a nice big room in the center of the city next to may restaurants and plenty of night life. we have return to the hotel for one night after one week and the receptionist was extremity courteous and... More 

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest Hillel B: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments. We are pleased to know that we fulfil your expectations. Once again, we thank you for giving us the opportunity to host you and looking forward to have you as a guest again.... More 

Contributor
13 reviews 13 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 18, 2015

Don't be fooled by Hotels.com's cut prices for this place. It's worth maybe $60/night. It's old, kinda dirty.....and well, feels like a sub par hotel in Reno. Don't stay here, just don't. Stay in the equally priced Best Western Zen or TRYP Centro just down the street. You can walk to their Casino if you wanna play a few slots.

Was this review helpful? Yes 2
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest: Please receive greetings from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments, which help us to improve our services. We offer apologies for not fulfil your expectations, our goal is to satisfy our guests needs or find the way to compensate any discomfort. We are pleased to inform you,... More 

San Marcos
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 11, 2015

The hotel is average to good, but the staff is excellent. They all went out of their way to help us and make our stay more comfortable and pleasant. I would stay here again. The breakfast was very good, better than most.

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest Savriti 99: Please receive our greetings, we are very pleased to know that you found an excelent service through our staff and that they could meet your expecations. Hope to see you again, your comments motivated us to continue improving. Thank you very much Mirna Capel Customer Service Manager More 

Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 10, 2015

Not very happy with this place. The service is sometimes great and more often poor. Rooms are just ok and the hotel seems a bit dated. I disagree with the star rating strongly. I recommend going elsewhere.

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest Carltico: Please receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We appreciated very much the time you took to let us know your opinion, and the opportunity to improve our product and services. We are glad to inform you that during the next months, we will start a remodeling program,... More 

Burlington, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 5, 2015

We stayed at the hotel the night before the start of Carnival. Hotel lobby is very nice. The standard room that we stayed in was comfortable and clean but faced the main road so was a bit noisy. The front desk staff were very helpful, giving us directions and advice. Jennifer even took us outside of the hotel to point... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Maguie M: Please receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We appreciated very much the time you took to write about your good experience. We are glad to know that our personnel made you feel satisfy with our services and fulfiled your expectations. Best regards, Mirna Capel Customer Service... More 

Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 22, 2015

This place is old and feels like a run down hotel trying to be a fancy one. The doormen are aggressive. They grabbed the bags from my wife's hand without asking and carried them 10 feet to a cab and wanted a tip. You can do better.

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest DTB 29: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments, which help us to improve our services. We are pleased to inform you, that our remodeling program starting next months, will to offer a modern and comfortable facility to our customers. We do... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 16, 2015 via mobile

We found this hotel great value for money, very central - literally round the corner from the 35cent a ride metro & all shops restaurants etc. Wifi strong 1 password per person so if there's 2 of u you can connect 2 devices ( about 7$ for another), free safe (just swipe credit card to open & close for security).... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Madam: Please receive a pleasant greeting from the Continental Hotel & Casino staff. we are pleased to know that our offer, fulfil your expectations. Thanks so much for this opportunity to host you and looking forward to have you as a guest again. Sincerely, Mirna Capel Customer Service More 

Campbellville, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 16, 2015

We spent a week at the Continental Hotel. The staff are friendly and helpful, the computer/internet access in the Business centre is great, and the breakfast has lots of options. The bed was comfortable and the rooms and bathrooms nice (lots of hot water, water pressure, towels, soap and shampoo). It is a noisy area, but this is a big... More 

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear RNHC Ville: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments, which help us to improve our services. We are pleased to inform you, that our remodeling program starting next months, will to offer a modern and comfortable facility to our customers. We do apologies... More 

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