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Continental Hotel & Casino

Certificate of Excellence
Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Continental Hotel & Casino
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388 Reviews from our TripAdvisor Community

Traveler rating
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    57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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  • All months
    (388)
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    (104)
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    (90)
  • Sep-Nov only
    (86)
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    (108)
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Level Contributor
5 reviews
2 of 5 stars Reviewed 2 days ago NEW

Arrived in Panama without a hotel reservation. Had dinner at a local restaurant with wifi and made a reservation at Continental hotel and arrived to check in 20 minutes later. They had not received the reservation so I showed Liliana my email confirmation with the continental's reservation number. She asked me to email my information but I explained that I... More 

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Hackensack, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I recently stayed a week at the Continental Hotel and Casino in Panamá. I arrived around midnight, only to find no one at the front desk. After waiting several minutes, a very cold, unfriendly desk clerk showed up to assist me, but never even extended me a welcome to the hotel. When I booked the room, I had requested extra... More 

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Falls Church, Virginia
4 of 5 stars Reviewed 3 days ago NEW

Great service at the hotel. The staff were very accommodating with any information requests or transportation arrangements. Centrally located, the breakfast was great and the rooms were nice. I would stay here again.

Review collected in partnership with this hotel

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Near by center and all the movement. Good customer service. Clean and fun. I stayed only 2 nights there but i will pick this hotel for my next stay deffenetly. Nice music at the pool. Also lets you feel the Panama spirit. Good food also. Loved it!

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Miss Gabriela: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments and pleased to know we fulfil your expectations and our location was a plus for you. Your opinion encourage us to continue improving. We are at your service. Sincerely, Mirna Capel Customer Service... More 

Curacao
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for four nights, breakfast included. It is very close to all restaurants. The room was excellent, nice and clean. Wi-Fi very slow, very irritating. Personel friendly, nice, and very co-operative. I have to mention Luis, who helped me by making arrangements for tours, a very nice gentleman. Buffet breakfast was very good, the friendly gentleman... More 

Was this review helpful? Yes 2
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Miss. Clariciah: Receive our warm greetings on behalf of Mr. Arthur Brown General Manager of Continental Hotel & Casino. We want to thank you for your comments, and confirm that we have already met with our internet provider and our chef to check what happened and Take corrective action and prevent this from happening again. . This opportunity to... More 

Janoitaly
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in this hotel for five nights we loved it is very close to all restaurants but the front desk they speak very little English but they did their best no complaints. Breakfast was awesome we enjoyed a lot and for the city tour we asked for a driver to take us anywhere in the city and out of... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We are glad to know we could fulfill your expectations. Thanks so much for your comments, we will share with Mr. Napoleon your gratefulness. Your opinion encourage us to continue improving our standards. Sincerely, Mirna Capel Customer Service Manager More 

Michigan
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 28, 2015

Got a great deal. Got up and was very impressed with hotel overall. Except internet, it lasts maybe 3-5 min before cutting off very annoying if you have to do things. That was the main complaint. I did not eat there . The pool needs a remodel and more privacy.... sick of everyone checking out my hot bod ;) for... More 

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr.Brody: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, pleased to know that in general we could meet your expectations. we have check with our internet provider to correct this from happening again . About our hotel, soon we will be starting a... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Large clean and well appointed room with nice view and tile floors in an excellent location. Helpful staff. Breakfast is not included. Free wifi and valet parking. Carpet in common areas of upper floors. Common area finishes slightly worn in some places but overall pretty good for a renovated facility.

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Glenn: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, pleased to know that in general we could meet your expectations. Soon we will be entering a stage of remodeling at our facilities. Your opinion encourage us to continue improving our standards. We... More 

Warsaw, Poland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2015

I liked the hotel is great clean has an incredible view, the trouble is the staff seem to not want to work there are always angry. The pool is nice and always kept clean. all good except that employees should be more professionals in their work.

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest: Please receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We wish offer our sincere apologies for the inconvenience you have experienced during your stay with the treatment received by our staff. We regret what happened because our main goal is that our guests feel at home . Hoping that you... More 

Bengaluru (Bangalore), India
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed May 19, 2015

Spent two days in this lovely Hotel this year in Jan. Nice spacious rooms and clean pool. But the Casino is nothing to boast about. A wee bit shabby. Well, had a comfortable stay and staff was also polite.

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Amit S: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments and pleased to know that we were able to fulfil your expectations. Your opinion helps us to improve our services. Thanks so much. Sincerely, Mirna Capel Customer Service Manager More 

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