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Continental Hotel & Casino

4.0 of 5 Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Continental Hotel & Casino
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Continental Hotel & Casino
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337 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This place is old and feels like a run down hotel trying to be a fancy one. The doormen are aggressive. They grabbed the bags from my wife's hand without asking and carried them 10 feet to a cab and wanted a tip. You can do better.

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Newcastle upon Tyne, United Kingdom
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We found this hotel great value for money, very central - literally round the corner from the 35cent a ride metro & all shops restaurants etc. Wifi strong 1 password per person so if there's 2 of u you can connect 2 devices ( about 7$ for another), free safe (just swipe credit card to open & close for security).... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Madam: Please receive a pleasant greeting from the Continental Hotel & Casino staff. we are pleased to know that our offer, fulfil your expectations. Thanks so much for this opportunity to host you and looking forward to have you as a guest again. Sincerely, Mirna Capel Customer Service More 

Campbellville, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a week at the Continental Hotel. The staff are friendly and helpful, the computer/internet access in the Business centre is great, and the breakfast has lots of options. The bed was comfortable and the rooms and bathrooms nice (lots of hot water, water pressure, towels, soap and shampoo). It is a noisy area, but this is a big... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear RNHC Ville: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments, which help us to improve our services. We are pleased to inform you, that our remodeling program starting next months, will to offer a modern and comfortable facility to our customers. We do apologies... More 

Los Angeles, California
Top Contributor
64 reviews 64 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visit the hotel, and besides that building needs to be improved, what really surprise me, for good, was the nice attitude of the personnel. Staff will try to do to solve any problem. Maybe the problem is in the management lack of ideas, how to improve the operation. Casino is very old. Breakfast is fine.

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Eduardo P: Please receive a pleasant greeting from the Continental Hotel & Casino staff. We would like to take this opportunity to thank your comments, which help us to improve our services. We are pleased to inform you, that our remodeling program starting next months, will to offer a modern and comfortable facility to our customers. Once again,... More 

Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed at the Continental multiple times over the past ten years and have just completed a ten day stay there. The customer service at the Continental has improved greatly over the past several years; I credit Mirna, the manager of customer service with that change. All staff members are welcoming and helpful. The breakfast buffet is excellent and... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Katherine: We are very pleased to know that we could fulfill your expecations. Your comments motivate us to continue improving our product and services, in a genuine and committed way to all customers, who give us the opportunity to serve them. Thank you very much. Hope to see you soon. Sincerely, Mirna Capel Customer Service Manager More 

Wiesbaden, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The location and staff is what makes a holiday for us. We had never been to Panama before. We always felt safe and secure. You can get from the airport to the hotel for $20.00. All funds are in U.S. currency. We bought a metro card for $2.00 (you have to get that from the Allbrook Mall which you can... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Frances M: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, we are glad to fulfil your expectations. Your opinion encourage us to continue improving our product and service. Sincerely, Mirna Capel Customer Service More 

1 review
2 of 5 stars Reviewed January 24, 2015

Staff at reception were excellent, staff in the restaurant were average to poor, breakfast was good, lunch and evening meals poor. Pool to small to swim in properly, 2 strokes and reach the other side. Bar and all facilities on ground floor were very nice and very expensive, $7 for a whiskey, wifi $5 per code per laptop/phone. away from... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest M l: Receive our greetings, on behalf of Mr. Arthur Brown, General Manager of the Continental Hotel & Casino. We offer our sincere apologies for not fulfil your expectations. We appreciated the time you took to let us know your opinion, it will help to improve our product and services. Our main goal is to make you feel... More 

Trondheim, Norway
Top Contributor
102 reviews 102 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 18, 2015

This is my 4th time st this hotel in Panama city. Rooms are big. Hotell hos good wifi connection. Nice outside pool area. Breakfast is quite good. Dinner menues are average. The hotel has lots of facilities such as business area, casino, bar, training room etc. Recommended for short business stay.

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest: We welcome your comments, it helps us to improve our service. Sincerely, Mirna Capel Customer Service More 

Warsaw, Poland
Top Contributor
51 reviews 51 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 14, 2015

the hotel is conveniently located close to the newly opened metro in Panama City, rooms are big, breakfast is good, with a big choice, there is an outdoor swimming pool and a jaccuzzi, there are many shops and banks close to the hotel, it is cheaper to take the yellow cab from the street

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Piotr M: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, we are glad to meet your expectations. Your opinion encourage us to continue improving our standards. We Look forward to host you again. Sincerely, Mirna Capel Customer Service Manager More 

Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

A friend and I stayed here for 2 nights. Restaurant has great food at a great price. Nice little pool that we spent hours by. Good Wi-Fi. We did have a little mishap and they definitely went above and beyond what we ever expected and very much appreciated it. Two very happy Canadians!

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Kowak & Friend: Please receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We would like to thanks your comments and express our pleasure to know that we could fulfill your expectations. Hope to see you again sometime soon. Wish you a great YEAR 2015. Sincerely, Mirna Capel Customer Service Manager More 

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Additional Information about Continental Hotel & Casino

Address: Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Continental Hotel & Casino 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Continental Hotel And Casino
Continental Hotel Panama City
Continental Riande Hotel
Hotel Continental Panama
Riande Continental Panama
Hotel Riande Panama
Continental Riande Panama City
Continental Hotel & Casino Panama/Panama City
Hotel Style:
#4 Casino Hotel in Panama City
#10 Best Value Hotel in Panama City
#21 Luxury Hotel in Panama City

102 photos of this hotel

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