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Continental Hotel & Casino

Certificate of Excellence
Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Continental Hotel & Casino
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410 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • All months
    (410)
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    (104)
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    (112)
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    (86)
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    (108)
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Houston, Texas
4 of 5 stars Reviewed 5 days ago NEW

I met a great, caring, friendly staff, willing to share their knowledge & advice as to how to get to several places, including getting medical emergency services when needed. From the front desk and the restaurant staff, to the bell men, made me feel at home. I sincerely thank them all. I encourage management to keep them, treat them right,... More 

Review collected in partnership with this hotel

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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pleasant , smiling, helpful, soft spoken and humble staff at front desk esp. Lilia - typical of Latin culture . TOTALLY disagree with negative comments by another reviewer about the staff. Security -Person at the enterance. Smart use of video cameras at many places. Hepful business centre . Nice n cool lobby with a big boquet of real flowers. Super... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Freee B: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments and glad to know you enjoyed your stay. Your opinion encourage us to continue improving our services. We have spoke with our management staff about your suggestions. Best regards, Mirna Capel Customer... More 

Panama City, Panama
4 of 5 stars Reviewed 6 days ago NEW

This hotel is perfectly located in the heart of the city . All rooms seems to be nearly identical (in size and views of the big city). Long story, short: We enjoyed our stay. Great value for the price. We stayed in the off-season; so, even though things were not "perfect", they were appropriate to our price. Here are my... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Jim: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We want to thank you for your comments, and the time you took to write your opinion. Thanks for letting us know that your expectations were fulfiled Always at your service. Sincerely, Mirna Capel Customer Service Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is centrally located to the Metro, restaurants, bars and casinos. The front staff is very attentive and helpful; the rooms are spacious and clean. If you are arriving or departing, their airport shuttle has THE best offer in town leaving the hotel at 4 different convenient times during the morning and afternoon.

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear UCRICMO: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We want to thank you for your comments, and glad to know that you found our hotel very convenience for you. Thanks for letting us know that your expectations were fulfiled Sincerely, Mirna Capel Customer Service Manager More 

Sao Paulo, SP
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 4 days and it was awful. When you all the front desk, no one answers. I understand that they can get busy, but not answering every time I called is absurd in my opinion. Wifi does not work well in the rooms the connection keeps on failing. If you stay in the lobby, it's... More 

Was this review helpful? Yes 1
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. Diana Lee: Please receive our greetings on behalf of the Continental Hotel & Casino staff. We would like to inform you, that following your comments, on regards to your disagreement with all our services, we have met with the managers involved to take the necessaries actions to prevent, this from happening again: We would like to offer you... More 

Liverpool, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Continental hotel is a solid option. Rooms are spacious. The bathroom has a walking shower and water pressure is good. My mattress was firm and the room was clean. The staff was very helpful, friendly and professional; we received good advice as to where to find veggie restaurant or how to get to places in the city. The only downside... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Ray D: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, and the time you took to write your opinion. Thanks for letting us know that your expectations were fulfiled Always at your service. Sincerely, Mirna Capel Customer Service Manager More 

Saipan, Mariana Islands
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

I got this hotel for an awesome price on Hotwire for a week. It is in a great area. There are plenty of shopping and restaurants around to choose from. In fact Roberto Duran's restaurant is like 4 blocks away. We walked back and night and felt safe. The metro stop is just a block away if you want to... More 

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Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear. Flying Soup: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, please to have been a good deal for you. Also appreciated very much your suggestions about the areas we can improve. Sincerely, Mirna Capel Customer Service Manager More 

Miami, Florida
Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 6 days, 5 nights. Older hotel but very nice and we found the staff to be friendly. My only complaint was the $22 per night fee we paid for my brother to share my room. Besides that it was a very good experience. We found the Continental to be family friendly. Not the party... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Dennis: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, and the time you took to write your opinion. Thanks for let us knowing that your expectations were fulfiled. We will always be at your service. Sincerely, Mirna Capel Customer Service Manager More 

Birmingham, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Manged to stay at this hotel for just $60 a night for a twin room, which really was a bargain for this great hotel in Panama's capital! Very spacious aircon rooms with two comfortable double beds. Good enough facilities with a pool, jacuzzi and adequate gym. Genuinely a very good hotel in Panama city at a bargain price.

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Mike G; Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank your comments, and express how pleased we are knowing that your expectations were fulfilled. Sincerely, Mirna Capel Customer Service Manager More 

Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago

Arrived in Panama without a hotel reservation. Had dinner at a local restaurant with wifi and made a reservation at Continental hotel and arrived to check in 20 minutes later. They had not received the reservation so I showed Liliana my email confirmation with the continental's reservation number. She asked me to email my information but I explained that I... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Neil E: Receive our greetings on behalf of Mr. Arthur Brown, General Manager of Continental Hotel & Casino. We want to offer our sincere apologies for the inconvenience you had during check-in. We greatly appreciate the time you took to let us know your comments and the opportunity to correct this anomaly. We would like to confirm that... More 

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