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Continental Hotel & Casino

4.0 of 5 Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
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Continental Hotel & Casino
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Continental Hotel & Casino
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326 reviews from our community

Traveler rating
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    118
    46
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Wiesbaden, Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The location and staff is what makes a holiday for us. We had never been to Panama before. We always felt safe and secure. You can get from the airport to the hotel for $20.00. All funds are in U.S. currency. We bought a metro card for $2.00 (you have to get that from the Allbrook Mall which you can... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago

Staff at reception were excellent, staff in the restaurant were average to poor, breakfast was good, lunch and evening meals poor. Pool to small to swim in properly, 2 strokes and reach the other side. Bar and all facilities on ground floor were very nice and very expensive, $7 for a whiskey, wifi $5 per code per laptop/phone. away from... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest M l: Receive our greetings, on behalf of Mr. Arthur Brown, General Manager of the Continental Hotel & Casino. We offer our sincere apologies for not fulfil your expectations. We appreciated the time you took to let us know your opinion, it will help to improve our product and services. Our main goal is to make you feel... More 

Trondheim, Norway
Top Contributor
90 reviews 90 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 4th time st this hotel in Panama city. Rooms are big. Hotell hos good wifi connection. Nice outside pool area. Breakfast is quite good. Dinner menues are average. The hotel has lots of facilities such as business area, casino, bar, training room etc. Recommended for short business stay.

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest: We welcome your comments, it helps us to improve our service. Sincerely, Mirna Capel Customer Service More 

Warsaw, Poland
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the hotel is conveniently located close to the newly opened metro in Panama City, rooms are big, breakfast is good, with a big choice, there is an outdoor swimming pool and a jaccuzzi, there are many shops and banks close to the hotel, it is cheaper to take the yellow cab from the street

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Piotr M: Receive our greetings on behalf of all the staff of the Continental Hotel & Casino. We would like to thank you for your comments, we are glad to meet your expectations. Your opinion encourage us to continue improving our standards. We Look forward to host you again. Sincerely, Mirna Capel Customer Service Manager More 

Saskatoon, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A friend and I stayed here for 2 nights. Restaurant has great food at a great price. Nice little pool that we spent hours by. Good Wi-Fi. We did have a little mishap and they definitely went above and beyond what we ever expected and very much appreciated it. Two very happy Canadians!

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Kowak & Friend: Please receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We would like to thanks your comments and express our pleasure to know that we could fulfill your expectations. Hope to see you again sometime soon. Wish you a great YEAR 2015. Sincerely, Mirna Capel Customer Service Manager More 

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My only complain as always is the customer service. The restaurant crew seemed to be asleep. They don't react and they are not fast workers probably because of long hours in thr job. They need more training and maybe better pay. Overall a good experience and excellent value for the place and location

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Miss.Sandra: Please receive on behalf of all the staff from the Continental Hotel & Casino. We appreciate your feedback as it allows us to improve our services. We have met with the Restaurant Manager We are pleased that you felt comfortable in our hotel. We are at your service. Sincerely, Mirna Capel Customer Manager More 

Washington DC, District of Columbia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For the price and quality of the hotel, there's nothing to complain about. We didn't get our room cleaned during our 2 day stay, but it was only two days. This place is right off the newly built panama metro system, and 2 blocks away from via Argentina and via Uruguay--both sections with plenty of restaurants and bars. The pool... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mrs. IluvCamby: Receive our greetings on behalf of all the staff of Continental Hotel & Casino. We welcome your comments and the time you took to write your opinion. We are glad to know that in general we could meet your expectations and pleased to inform you that soon we will be starting our remodeling program. Best regards, MCapel... More 

Harlingen, Texas
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We totally lucked out on this hotel. I booked it on Expedia but it turned out even better than expected. We stayed there a week before Christmas and they had an amazing salsa/dance party with live music for the holiday. Guests got free admission to the party and it lasted until 3 a.m. The hotel is located within walking distance... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Sergio: Receive our greetings on behalf of all the staff of Continental Hotel & Casino. We welcome your comments and the time you took to write your opinion. We are glad to know that we could meet your expectations and pleased to inform you that soon we will be starting our remodeling program. Sincerely, MCapel Customer Service Manager More 

Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Inside the room, it is very clean and high quality. However, on the hallway and the stairs, it seems a little bit of disappointment. Lots of constructions/paintings everywhere. At night, it is very hard to find the hotel. The sign of the hotel is not so clear during night. Took us a while to finally find it. My GPS did... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Guest AJ: Receive a warm greeting on behalf of all the staff from the Continental Hotel & Casino. We would like to thank your comments as this allows us to improve our services. We have talked to the managers responsible for the areas identified in your opinion. Sincerely, M Capel Customer Service More 

Oslo
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Situated pretty central, close to resturants an a few bars. The hotel shows signs of wear and tear and will probably soon need some paint and glue. Staff is very nice, and for me that dont speak spanish that was highly appreciated. They will help you out with wathever you ask about. The resturant has some proper good food, its... More 

Was this review helpful? Yes
Mirna C, Director de Relaciones con Clientes at Continental Hotel & Casino, responded to this review

Dear Mr. Trond: Receive our greetings on behalf of all the staff of Continental Hotel & Casino. We welcome your comments and the time you took to write your opinion. We are pleased to inform you that soon we will be starting our remodeling program. We hope to see you again, Best wishes for this New Year, MCapel Customer Service... More 

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Additional Information about Continental Hotel & Casino

Address: Via Espana and Ricardo Arias Street, Panama City 05890-823, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Continental Hotel & Casino 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Continental Hotel And Casino
Continental Hotel Panama City
Continental Riande Hotel
Hotel Continental Panama
Riande Continental Panama
Hotel Riande Panama
Continental Riande Panama City
Continental Hotel & Casino Panama/Panama City
Hotel Style:
#4 Casino Hotel in Panama City
#20 Luxury Hotel in Panama City

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