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Crowne Plaza Panama

3.5 of 5
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Ave Manuel Espinoza Batista, Panama City 816-2007, Panama
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Crowne Plaza Panama
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Ranked #40 of 114 Hotels in Panama City
A recent review
5 of 5 stars reviewed 1 week ago
kcw66 Amarillo, Texas
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amarillo, Texas
Level Contributor
142 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 1 week ago

On my way to South America, I arranged to spend a few days in Panama, to see the Canal and other sights. My agent booked me three nights here. I had requested a secure and comfortable setting, since I was alone. The staff at the reception desk, the concierge, the restaurant staff were all very helpful, responsive and professional. The... More 

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Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear kcw66 We are really happy to see that you enjoy your stay with us. Hope you had a great experience on your trip to South America ¡ See you soom Juan Peralta F&B Manager More 

Phoenix, Arizona
Level Contributor
171 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 624 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a week in June 2015, in room 618. All of the employees that I came in contact with were very nice (that's unusual in Panama, unfortunately), so it was a pleasant surprise. I found my room to be comfortable and quiet (it was on the back side of the hotel, not facing the street). The WiFi worked... More 

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Glasgow, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

I stayed here for one night on my return home after a trip at sea (merchant navy). As it was booked and paid for through my company I cannot comment on the cost however I can say that it is one of the best hotels I have ever stayed in. The room is gorgeous and comfortable with all the amenities... More 

Was this review helpful? Yes 1
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 26, 2015

The room was nice. It's on a busy street so the road noise can be a bit much. If you plan on sleeping in on Sunday the church across the street has another plan. The in room wifi is worthless. I couldn't even make a voice Skype call. I ended up buying a sim card for my unlocked iPhone and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Guest ericflick : We are truly sorry for this inconvinience with the internet at the hotel room I personally comunicate that to our IT Manager Thanks for let us know about the troble with the internet ento the room and give us the oportunity to solve it. Best Regards Juan P. Manager More 

Santiago Panama
1 review
5 of 5 stars Reviewed May 25, 2015

All of the staff were attentive, the restaurant staff made us feel like family. In addition the Chef of the restaurant greeted us personally and enquired if there was anything he could do to improve the service! The room was clean and well appointed. The hotel location was great.

Review collected in partnership with this hotel

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Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Guest Thank you for your positive comments and post on Trip Advisor. We are really happy to see that you enjoy your last stay with us. Hope to see you in the near future Best Regards Juan P. F&B Manager More 

Cibolo, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2015

Once again I stayed at this hotel and had a wonderful time. The service provided by everyone is outstanding. From the moment you get there you are welcomed by the car attendants to the front desk staff in a very professional manner. Angie, Frank, Catia, Nilka everyoune in the restaurant seem to let you feel at home.

Review collected in partnership with this hotel

Was this review helpful? Yes
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Guest It´s always a pleasure for us, receive you here in your home. Thank you very much for your preference and positive comments See you soon ¡¡ Juan Peralta F&B Manager More 

Diamond Bar, California
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 9, 2015

The Crowne Plaza Hotel is centrally located in Panama City. The rooms are spacious and comfortable. The staff is courteous and very helpful. The hotel provides with a great breakfast: From all you can eat from cereals to local dishes. The swimming pool is located on the second floor and it is somehow secluded. The swimming pool is small though,... More 

Was this review helpful? Yes 2
Marielos O, General Manager at Crowne Plaza Panama, responded to this review

Dear Fredito67 Thank you for taking the time to share your experience at our hotel. We are really pleased to know you enjoyed our comfortable rooms, delicious breakfast, excellent service and most convenient location. We do look forward to welcoming you back in any future visit to Panama. Cordially, Marielos de Obaldia Operations Manager More 

SARASOTA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 21, 2015

The hotel was great, food good, but the staff made our stay the best. Jaime, Nilka, Horatio, Jamie and Juan in the restaurant were so helpful to us. We spoke virtually no spanish and their English was really good. It was a great base in a new town!

Was this review helpful? Yes
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear MrsVette Greettings from our staff , saw your last post on trip advisor and we are relly happy to see that you enjoy your stay withn us and our staff satisfied your needs Hope to see you again in the near future Best Regards Juan Peralta F&B Manager More 

1 review
5 of 5 stars Reviewed April 3, 2015

What a nice feelings to arrive and recieve a great welcome at the check in desk and then be sent to a clean and comfortable room. The breakfast had a great section with plenty to eat. Hope to come back again.

Was this review helpful? Yes
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear PSJames: Thank you very much for your positive post. It is our goal that you received a first class service. Hpe to see you soon Juan Peralta F&B Manager More 

2 reviews
5 of 5 stars Reviewed April 2, 2015

I stayed at the Crowne plaza Panama las month for a weekend while visiting friends, and I was expecting a regular business hotel but the front office staff just changed the expectations to another level, they are super friendly and service from them it's perfect. Let's go with the bar and restaurant: food was great, an Asian breakfast on Sunday... More 

Was this review helpful? Yes
Juan P, Manager at Crowne Plaza Panama, responded to this review

Esteemed Guest pedroper15: Received a cordial greeting from employees of Crowne Plaza Panama . We are glad to see in your post that you enjoy staying at the hotel as well as our services and facilities. Also I would like to tell that we have a fantastic project underway to move the gym to floor 5 , which we would... More 

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