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Crowne Plaza Panama

3.5 of 5
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Ave Manuel Espinoza Batista, Panama City 816-2007, Panama
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Crowne Plaza Panama
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Ranked #41 of 112 Hotels in Panama City
A recent review
4 of 5 stars reviewed 2 weeks ago
woodcroft48 croft-on-tees n. yorks
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230 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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croft-on-tees n. yorks
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights, our room was spacious, and very comfortable.The breakfast was excellent, and we found all of the staff to be very helpful and pleasant.It is a very busy hotel, with a mix of tourists and business people, there is a small pool area which we used on 2 afternoons.Overall we were very happy with our... More 

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Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear woodcroft48 We are really happy to see that you enjoy your recient stay with us at The Crowne Plaza. your comfort and hapiness its our goal. for your next visit we invite you to try the city Metro, we have a station just in our corner, and you can be at Albrook Mall (one of the biggest Shopping Malls... More 

Rice Lake, Wisconsin
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Crowne Plaza our last night in Panama. The rooms were excellent. The dinner was good. Our flight was early but there was a open-faced sandwich and fruit breakfast prepared for us before we left for the airport. The coffee was excellent. The Hotel was well located for shopping and getting to the airport. The Hotel was... More 

Was this review helpful? Yes 1
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Samuel K: It´s wonderfull to see that you enjoy your last stay with us. Thanks for your great post and hope to see you back very soon Best Regards Juan Peralta R F&B Manager More 

Norfolk, UK
Top Contributor
137 reviews 137 reviews
137 hotel reviews
534 helpful votes 534 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Crowne Plaza is a charmless, soulless city centre hotel catering mainly to tour groups like ours. It’s on a busy road, so even on the 9th floor the traffic noise is an unending symphony of automotive power. People drive on their horns hereabouts, even at 3am. So if you have to stay here (and you shouldn’t) try and get... More 

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Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Pausanias, Received a warm greetings from our Hotel Staff We are really sorry for all these inconvinience and the fact that you can´t enjoy your stay with us. I´d like to hank you for your valuable comments about our fecilities and services, it help us really much to improve. I´ll pass these information to our Managers involve. Best Regards... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms on offer are not terribly enticing as they seem slightly dated, but they do offer a reasonable level of comfort and are generally clean. The room service and hotel service in general was terrible. Everything I requested like towels or breakfast, never came, and instructions that I gave, were never executed. There are no shops close by except... More 

Was this review helpful? Yes 1
Juan P, Manager at Crowne Plaza Panama, responded to this review

Good Evening Mr. Rodrigo Zepeda, Received a warm greetings from the staff of Crowne Plaza Panama. We are really sorry about these inconvinience that you mention in your post. Next time you came to Panama, if you need something like toiletries, food, drinks, snacks, etc. You may go to Via España, there are shoppings and a 24 hours Super Market... More 

2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

service in restaurant was Slow. Super damp rooms, pillows all 4 pillows are musty and all our clothes were damp from so much humidity. We woke up in morning with bites on our body - gross - yes bed bugs! So this is one HUGE problem that is difficult to clean up... As the also have to fix problem with... More 

Was this review helpful? Yes 1
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Toutesweet123, received a cordial greetings from the hotel staff. We are looking out your comments and we are really sorry about these inconvinience Personally a´ll pass tour comments to the managers involve and they are taking actions inmediatly. Thank You ver much for you valuable comments, it help us really much Best Regards Juan Peralta More 

bicester
Top Contributor
140 reviews 140 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel is a standard chain hotel in the financial (v.safe) district near to lots of restaurants and bars. Hotel has standard rooms with all amenities as well as a restaurant and nice sports bar. Nothing special but service was generally good, apart from Sunday breakfast when it took them 45 minutes to get set up.

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Top Contributor
145 reviews 145 reviews
49 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed February 18, 2015

Our 3 day stay in Panama City proved to be an unexpected highlight of our trip to Costa Rica and the Panama Canal. We especially loved our full day (13 hours!!) canal cruise and tour of the city (including the fascinating old town district and views from Ancon Hill). For this purpose, the Crowne Plaza worked perfectly well but it... More 

Was this review helpful? Yes 3
Juan P, Manager at Crowne Plaza Panama, responded to this review

Dear Roger V Receive a warm greeting from the staff of Crowne Plaza Panama We are pleased to enjoy our city and its attributes. We have noted your comments about our facilities and services. Thank you for taking time to send us your comments as these help us improve. Thanks and we hope to see you in the near future... More 

Ridgetown
Top Contributor
508 reviews 508 reviews
80 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed February 16, 2015

We stayed here on our final night in Panama on our Collette Vacations tour. We arrived at 5:30 pm and left at 5:00 am, so didn't do much more than eat dinner, sleep and leave. However, the room was comfortable and clean, and free Wi-Fi was available for IGH Priority Club members. Dinner in the hotel restaurant was a surprisingly... More 

Was this review helpful? Yes 1
Marielos O, General Manager at Crowne Plaza Panama, responded to this review

Dear RandyRoss Thank you for taking the time to share your experience at our hotel. We are really pleased you enjoyed our comfortable rooms as well as the Indian dinner. Unfortunately, you did not stay longer to also enjoy our Thai dinner buffet on Wednesday, Mongolian dinner buffet on Friday, and Chinese buffet breakfast on Sunday so we hope you... More 

San Diego
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

No complaints at all. The breakfast was fine, the room was comfy and quiet and the pool, although smallish, was empty and worked fine for our lap swimming. And an easy walk to some good restaurants as well as the Rey supermarket to stock up on provisions

Was this review helpful? Yes 1
Marielos O, General Manager at Crowne Plaza Panama, responded to this review

Dear MW424 Thank you for your comments about our hotel. We are glad you enjoyed your stay in our large and comfortable rooms and our convenient location near many restaurants, shopping, church and supermarket, as well as only half a block from a Metro station. We do look forward to welcoming you back in a future visit to Panam. Cordially,... More 

Riyadh, Saudi Arabia
Top Contributor
214 reviews 214 reviews
48 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 14, 2015

The room is big and clean. Most tv-channels are in Spanish. The breakfast has both Cold and hot dishes, and there are lots of fruit. The reception staff is nice and speak and understand some English. There is a rather small swimmingpool on the 4th floor With a small gym. The gym is open 24/7. The hotel is in walking... More 

Was this review helpful? Yes 1
Marielos O, General Manager at Crowne Plaza Panama, responded to this review

Dear Ingeborg56 We appreciate taking from your valuable time to share your experience at our hotel. We are really pleased you enjoyed our breakfast, our comfortable rooms and our convenient location to move around the city, with a Metro station only half a block from our hotel. We do look forward to welcoming you back in the near future. Cordially,... More 

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