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All 105 Panama City hotels

El Panama Hotel

4.0 of 5 Hotel   |   Via Espana 111, Panama City 1753, Panama
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El Panama Hotel
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Ranked #46 of 105 hotels in Panama City
A recent review
4 of 5 stars Reviewed March 4, 2014
Smugpaul Exeter UK
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466 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
dallas, tx
Contributor
11 reviews 11 reviews
11 hotel reviews
84 helpful votes 84 helpful votes
1 of 5 stars Reviewed March 13, 2014 via mobile

Azucena at westin If I get a response from management, my head will explode. They aren't even trying. This hotel needs to think that all guests will write reviews. If they respond to this review it is simply lip service. It was quite shameful. I'll start with the good - the lobby is beautiful and updated. The restaurants are immaculate... More

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest Please accept our warm greetings on behalf of the Management and staff of Hotel El Panama, Casino and Convention Center. We would like to thank you for sharing your comments and reviews and wish to apologize for any inconveniences you experienced during your stay with us. It our mission to verify every detail of our quality and customer... More

Exeter UK
Contributor
12 reviews 12 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 4, 2014

El Panamá has an air of elegance combined with modern amenities and excellence of service of present day first class hotels. The rooms are excellent, the location optimum and the huge well-managed ground area of the hotel impressive in this day and age. The food in the poolside grill is delicious and always cooked to perfection. I look forward to... More

Was this review helpful? Yes 1
Astoria, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 17, 2014

I stayed at El Panama for one night and was travelling by myself. It was exactly what I was looking for - a very clean and quiet room for my last night before returning back to NYC. Generally I would not recommend this hotel for a solo traveler who is looking to socialize. It's not right by any great nightlife... More

Was this review helpful? Yes 1
PTY1111, Guest Relations Manager at El Panama Hotel, responded to this review

The Management and Collaborators of the Hotel El Panama & Casino wishes to thank you for your review. Please rest assured that we continuously work on improving our services in order to meet and exceed our guests' expectations and your review will assist us in achieving our goal of total customer satisfaction. With our warmest regards, The Management More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2014

Booked a junior suite at a good, US negotiated, conference rate. Checked in this afternoon (Jan 5, 2013, in room 529 (supposedly on the "executive floor" but it isn't clear how this is any benefit). Start with the good: Room was pretty clean. The bad: Junior suite isn't. Pictures show sitting area with couch, chairs, coffee table, etc. in a... More

Was this review helpful? Yes 1
Guatemala City, Guatemala
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 26, 2013

In Panama do not spend much time in the hotel so you overnight is fine. It has a casino and a large pool. Additionally this located near other hotels, restaurants and shops. We had problems with the air conditioning but it was sorted quickly.

Was this review helpful? Yes 5
PTY1111, Guest Relations Manager at El Panama Hotel, responded to this review

Dear guest Please, receive our regards and special thanks for selecting at the Panama Hotel. We wish to thank your satisfactory comments about our facilities and advantages of location in the Panama City. We offer our apologies for this inconvenience and discomfort caused. Please don´t hesitate contact us in your next visit, we will be waiting with the best disiposition... More

Vancouver, Canada
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed November 28, 2013

The only positive is the friendly staff: Concierge, most of the breakfast staff and front office staff. This hotel is definitely not 4 or 5 star, more of motel quality! Only a handful of staff speak English, which can be so annoying, especially since they claim to be a 5 star property. Just some of my experiences: Moments after checking-in... More

Was this review helpful? Yes 1
PTY1111, Guest Relations Manager at El Panama Hotel, responded to this review

Dear Guest Please accept our warm greetings on behalf of the Management and staff of Hotel El Panama, Casino and Convention Center. We would like to thank you for sharing your comments and reviews and wish to apologize for any inconveniences you experienced during your stay with us. It our mission to verify every detail of our quality and customer... More

Anasco, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 21, 2013

Super espacioso. Comida excelente. Empleados serviciales y atentos. Recibimos nuestra habitación varias horas antes del check in time lo que fue excelente para dejar nuestras cosas refrescarnos y salir de inmediato a visitor la ciudad. Un hotel muy concurrido y lleno de convenciones y reuniones profesionales durante el tiempo en que estuve pero no da la impresión de ser un... More

Was this review helpful? Yes 1
PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review
Google Translation

Estimado huésped Agradecemos invaluables comentarios a través de estos medios. Son nuestros mejores incentivos para siempre continuar… Trabamos con el... More

San Jose, Costa Rica
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2013

El Panamá has maintained the air, elegance, courtesy and character of a venerable institution, whilst adding the modern amenities and excellence of service of present day first class hotels. The high quality and attitude of all the personnel, both in direct contact with guests and in the back offices, welcome, polite, considerate and well-mannered, are among its most important assets.... More

Was this review helpful? Yes 2
PTY1111, Guest Relations Manager at El Panama Hotel, responded to this review

Dear guest Please, receive our regards and special thanks for selecting at the Panama Hotel. We have no words to express our joy to read your assessments so encouraging, not only of our facilities, if not with your experience with human warmth of the staff. On your next visit, please do not hesitate to contact us; we are working to... More

Tegucigalpa, Honduras
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 11, 2013

The location is great, are a lot of hotels just in front o near, the price if you make a reservation is on 130 dolars if you don't madke a reservation the price could easily be 200 dolars or more. If you want some party this hotel give you the change to find something close or you can go to... More

Was this review helpful? Yes 1
Cambridge, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 3, 2013

I have stayed in many hotels and this definitively in not a 5 star, at least not the rooms in the 3 floor. This hotel is huge, but in need of major renovations. As soon as I entered the room the small of humidity was intense and bothersome, I had to ask 3 times before they send something. The room... More

Was this review helpful? Yes 2
PTY1111, Guest Relations Manager at El Panama Hotel, responded to this review

Dear guest: Kindest regards and our sincere apologies for all the inconvenience caused during your stay with us. We want to share with you at this time we are renewing our most basic rooms. We also invite you to our exclusive floors with special amenities and personalized service. regards, More

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Additional Information about El Panama Hotel

Also Known As:
El Panama City Hotel
El Hotel Panama City
El Panama
Hotel El Panama
El Panama Hotel Panama City
Address: Via Espana 111, Panama City 1753, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Panama City
#22 Luxury Hotel in Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — El Panama Hotel 4*
Official Description (provided by the hotel):
Welcome to the El Panama, where our luxury hotel in the cosmopolitan city of Panama provides a sublime ambiance of distinction, comfort, and Latin flair. Our location in the heart of downtown puts business travelers right where they need to be, while our comprehensive facilities and high standards of service mean that leisure time is also well spent.Our variety of luxurious accommodations in Panama City provide just the right environment you seek, from spacious guest rooms to suites, Pool Cabanas, and Deluxe Floors which include a complimentary Continental breakfast served daily, high-speed wireless Internet access, and butler service to attend to your every need. ... more   less 
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