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El Panama Hotel

4.0 of 5 Via Espana 111, Panama City 1753, Panama
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El Panama Hotel
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El Panama Hotel
El Panama Hotel
El Panama Hotel
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580 reviews from our community

Traveler rating
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170
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Le Creusot
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I went there with my girlfriend after that a friend of us recommended it. The hotel was probably good 10 years ago (when my friend was there), but as of today, it really lacks refurbishing. The rooms are so old that they look dirty. Even so they are spacious, it is really not a good experience, especially for the price... More 

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Petit Lancy, Switzerland
Top Contributor
77 reviews 77 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my third time in El Panama Hotel and I was pleasantly surprised with the renovations, mainly in the area of the entrance and the lobby. I got a room in the so-called "Executive Floor" (5th) and I am still wandering why it is executive. Room was ok, big and well kept. Cleaners can do better, mainly with dust.... More 

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New York City, New York
Top Contributor
649 reviews 649 reviews
20 hotel reviews
176 helpful votes 176 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Centrally Located off of Avenida Central in a park like setting, this place has been a lynchpin of the neighborhood for more than 50 years. Almost 45 years ago , I lived across the street for it in the El Cangrejo district of the city. WIth it flamboyant restaurants, vibrant casino and many parties hosted here, its place in the... More 

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Terrace, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

stayed here for one night before leaving. The staff was great even allowed me to check in early. The only down fall was trying to get into the hotel you have to enter through the casino p. The rooms were amazing and very clean and the breakfast buffet was the fantastic with the lady that makes omelettes right there how... More 

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Miami, Florida
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 6, 2014

Renovated rooms, excellent breakfast, great location in the city but very noisy. Bar is fun and there is a Casino within the property. Rooms are old but comfortable. Staff is very nice and try to accomodate travelers need. Service is very slow and patience here needs to be a virtue. An icon property in the heart of Panama City. Good... More 

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest: Receive our greetings and thanks to give us a little time to share with us your experiences during your stay in the hotel. Our intention is to offer comfort and service with warmth. We hope to you have another opportunity to visit Panama City, please do not hesitate, we will be waiting. Regards More 

2 reviews
3 of 5 stars Reviewed December 2, 2014

This hotel has a very good location. The price is ok, its close to the metro station. The breakfast could be better, had trouble getting my room cleaned, somedays it was 4 pm and the room wasn't cleaned, even if i called they just didn't care. They Don't put courtesy water in the rooms, i had to pay almost 6USD... More 

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest We would like to thank you for sharing your comments and reviews and wish to apologize for any inconveniences you experienced during your stay with us. We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all our services meet and exceed our guests’... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2014

Please dont get me wrong, the hotel itself is beautiful and 99% of the staff members are awesome, the problem is that the bad apples really make a difference and it hurts the overall review of the Hotel, we came back to El Panama Hotel for a couple of days of relaxation, as i mentioned before everything was almost perfect,... More 

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest: Please accept our warm greetings on behalf of the Management and staff of Hotel El Panama, Casino and Convention Center. We would like to thank you for sharing your comments and reviews and wish to apologize for any inconveniences you experienced during your stay with us. It our mission to verify every detail of our quality and customer... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 29, 2014

We stayed here one night as a result of a canceled flight, so we did not pay. The dinner was very good (again, free for us). The rooms..... yuck. The bathroom was dirty, the shower had mold & soap scum. The beds are tiny. I would not recommend this hotel.

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest: First we apologize for the inconvenience caused during your stay with us, thanks to your feedback, we have made the necessary corrections, we invite you to visit us to reevaluate the renovations we are doing in our rooms. regards, More 

Stockholm, Sweden
Top Contributor
96 reviews 96 reviews
56 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 26, 2014

This hotel is one of the oldest in Panama, since -51. renovated I guess and you can see that time have taken its toll. Anyway, technically everything works just as it should, elevators are prompt and fresh, sockets working, always power, Hot water in the shower took some time but brush your teeth while flushing and waiting for the hot... More 

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Sir (or Madam), Please accept our warm greetings on behalf of the Management and staff of Hotel El Panama. We would like to thank you for sharing your comments and reviews about our hotel. We also appreciate your recommendations regarding our facilities, services offered, as well as the evaluation of our staff performance. We look forward to host you... More 

Scottsdale, Arizona
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 15, 2014

I have stayed at this hotel about five times over the last ten years and have now chosen other hotels on the area to stay. The reason being is mainly lack of cleanliness the last two visits, from the poor condition of the pool furniture, to the bathrooms, to the dirty areas around the ice machines. Especially for the rate,... More 

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PTY1111, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Guest: Kindest regards and thanks for your valued comments and recommendations. We are sure to change your view if you decided to visit us again; we have been made necessary corrections, always thinking in your welfare and comfort. Please back soon. More 

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Additional Information about El Panama Hotel

Address: Via Espana 111, Panama City 1753, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — El Panama Hotel 4*
Number of rooms: 269
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Also Known As:
El Panama City Hotel
El Hotel Panama City
Hotel El Panama
El Panama Hotel Panama City
Hotel Style:
#7 Casino Hotel in Panama City
#17 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City

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