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El Panama Hotel

Via Espana 111, Panama City 1753, Panama
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1 room 1 guest
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El Panama Hotel
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644 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (160)
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Las Vegas, Nevada
Level Contributor
88 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

El Panama Hotel was probably great at one time. It's a beautiful property,laid out smartly with tons of amenities. It has a sizable casino which offers blackjack, roulette, a couple other table games and a few hundred slot machines. They have live bands almost every night in their huge nightclub and the latin flavored music makes it near impossible to... More 

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Santiago
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This hotel is not interested in doing a good job. We paid for our full stay around 1 pm, were told we would have a room at 3pm, it was after 10pm before they gave us a room. With our luggage and small children we had nothing to do but wait in the lobby. There was barely an apology. The... More 

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Playa Ocotal, Costa Rica
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed there when it was a Hulton 35 years ago, well it is now an old pretty rundown hotel. Smell of mold in room was unbearable. had 4 nt res , left after 2 nts. Place is sadly just not very nice. Went to Waldorf Astoria last 2 nts, superb and $25 more a nt. There are dozens of other... More 

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Hamburg, Germany
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the El Panama for 4 days as we had a production in Panama city. The hotel is in a central area with a variety of restaurants and shopping opportunities just around the corner. Well. the hotel itself is definitely not a business hotel. While we were staying there, there were lots of young international sport teams in... More 

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Covington, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Love the country, and people, so we went back to visit, and decided to stay this time in the city, we booked trough another site usually all my trips have been done here, but my spouse with out even looking he went to another site, and was bad from the beginning because they charged my card the same nite he... More 

Was this review helpful? Yes 1
North Bethesda, Maryland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Panamá is beautiful. Panamá is unique. My service experiance was poor and tiredring I never felt completely relax. Panamá it is not what it looks. Its even better.... But this hotel needs improvement. Service is the most excential part of our strenghs

Was this review helpful? Yes 1
ElPanama, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Norma S Greetings from Panama. I would like to thank you for taking your time to providing us your impressions and feedback regarding Panama City and your recent stay with us. Once again, thank you very much for your comments, hoping welcoming you on a near future. Best Regards, More 

Montreal, Canada
2 reviews
2 of 5 stars Reviewed July 3, 2015

First room did not have a functioning coffe maker, the safe was out of service, the phone in the washroom was missing, the cord was hanging and we did not have hot water. At 275$/night, I would expect more than that. After one night, and when we complained, we were offered another room. No hot water there too... The service... More 

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ElPanama, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Andre B Please accept our warm greetings and our sincere apologies for any inconvenience to you have encountered during your stay with us, we appreciate your time for write us about these events happened. We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 7, 2015

This hotel has everything you need, pool area, great food and everything near. We took a walk around the area in it was a great experience. The lobby is big and it ven has a casino up the block. Can I go to Panama again?

Was this review helpful? Yes
ElPanama, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Chris H We extend our thanks for take a few minutes of your time to qualify us through this ways. We are very pleased, you have detailed about our facilities, as these comments are inspiration which leads us to continue to work towards continuous improvements and to provide care and comfort that each of our guests. Thanks More 

Fort Qu'Appelle, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 26, 2015

Excellent location, close to Metro, helpful staff, lovely breakfast. The entire experience was topped off when the Pool attendant found my Michael Kors watch, which had slipped out of my bag! Graciously kept it and returned it to me!! Credit to his character!

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ElPanama, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear Valerie H There is nothing better to know, that honesty shines in front of any human quality. Thank you very much because you not left pass this event, and especially to highlight it. We are glad for your pleasant stay; we invite you to follow us visiting. We share different opinions with our staff, but sharing such comments is... More 

Chennai (Madras), India
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 22, 2015

El Panama is an old hotel that is still surviving. The upkeep is good, the rooms very large and comfortable, air conditioning needs am urgent overhaul, service fairly good with the staff friendly, ready to be of service and most speak a fair amount of English so someone like me who does not know a work of Spanish can easily... More 

Was this review helpful? Yes 1
ElPanama, Director de Relaciones con Clientes at El Panama Hotel, responded to this review

Dear isaac24 We are very gratified with your comments, these word are an incentive for our team of work and grow the customer service. Thank you for sharing some of your time and opinions, we are working hard in ensuring that all our services meet and exceed our guests’ expectations. Regards, More 

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