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GHL Princess Panama

53 Este & Ave 5A B South | Marbella, WTC, Panama City 8320239, Panama (Formerly Radisson Royal)
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GHL Princess Panama
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GHL Princess Panama
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266 reviews from our community

Traveler rating
    56
    109
    72
    20
    9
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45
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Carlisle, United Kingdom
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

At one time this was probably a stunning hotel, but it now seems rather dated and tired. The public areas and the breakfast offering are generally excellent, but as one gets towards the rooms things tend to deteriorate; carpets appear to be thinning and show signs of stain, woodwork paint is dark and somewhat overbearing and I noted some concrete... More 

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Warsaw, Poland
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is located downtown Panama City. Rooms are clean and big enough, but oldfashioned. You can feel like taking trip into USA i the 60. WiFi works OK. Staff is friendly, but their english is not good. Anyway it is still better than rest of Panama citizens as they don't speak English at all. Breakfast are ok and not... More 

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Martinique
Top Contributor
64 reviews 64 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed 9 nights here during the Summit of the Americas. Reasonable rates and wonderful staff. My first room 807 smelled as though a fire had been extinguished in it. The odor made me feel sick. Changed to 707 and felt a lot better. Rooms are spacious and comfortable. Internet is not much good in the room. Enjoyed a copious... More 

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Helsinki, Finland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 1, 2015

This hotel is difficult to find, taxis know it by it´s old name Sheraton Four Point. Breakfast is good, bed is good and I liked the pillows but room was very humid, it was like going to an old cellar, and the smell was like in a cellar. This was room 206. I arrived from rainy Boccas and hoped to... More 

Was this review helpful? Yes 1
RoCaDiLe24, Gerente at GHL Princess Panama, responded to this review

Dear Matkamaija50 good afternoon, Thank you for your comments, especially after travelling from Finland to Panama. Your feedback is well appreciated, we are going through a re-branding process with changes that involve improving our product and service, including upgrade in our wifi system. We are glad to hear you had a wonderful breakfast, bed and pillow experience. Panama city has... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 13, 2015

A good hotel, nothing special and nothing more than a good hotel that won't pass to my memory for an excellent customer sercice. Gym was very basic and staff Never ever smile. Good location and Nice pool área though But nothing more than that. :-|

Was this review helpful? Yes 1
RoCaDiLe24, Gerente at GHL Princess Panama, responded to this review

Dear Mr. Gustavo Sánchez, We are glad to hear you like our pool área and priviledge location in the heart of the banking área of Panama City. Your comments are taken in consideration to continue working on our Quality Program. I hope in your next stay you can see better changes, Feel free to contact me for your next reservation... More 

Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 7, 2014

This hotel could be fantastic - the lobby area looks like the hotel should be much fancier than it is (especially since the walk in rate posted on the desk is about $300 per night!!) Sadly, it seems to be past its glory days and it's now just an ok hotel. No taxi driver could find it easily - partially... More 

Was this review helpful? Yes 2
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped, agradecermos su visita a nuestro hotel, al igual que sus comentarios sobre nuestros servicios Saludos, More 

Lima, Peru
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Had a comfortable stay in the Four Points, very nice people and nice environment, still it misses some charisma from the Sheratons, but the friendly and helpful staff compensate the lack of infrastructure.

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Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios sobre nuestro producto, gracias por su visita, le esperamos muy pronto. Saludos, More 

United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 1, 2014

I have frequented the hotel for 7 years as it is attached to my office building, for meetings, client stays and I use there car service daily and bar or restaurant at least 3 times a week. Today I as passing through the hotel as I do every day and wanted to get a drink at the bar whilst the... More 

Was this review helpful? Yes 3
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped, gracias por cada uno de sus comntarios,los cuales nos ayudaan a mejorar cada dia. Esperamos tener la oportunidad... More 

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Hong Kong, China
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 15, 2014

I was worried because an associate had booked this for me and I went right on to tripadvisor to see how the hotel is. First off - it's worth noting that this is NO LONGER part of Sheraton/Starwood Group. It is, as the reviews mention, a bit old and rundown - but I wouldn't stop at that and judge it... More 

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Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped,gracias por sus comentarios, fue un placer atenderle. More 

San Francisco, California
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed May 28, 2014

I stayed in this hotel for two days. The decor is old, the carpet dirty, it needs a lot of changes. The location is good but they need to renovate the hotel and rooms. The hotel facilities are terrible. Also the taxis I took from the hotel were overprice, more expensive than the other hotel taxis on the area.

Was this review helpful? Yes
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huésped: Agradecemos el tiempo dedicado por usted para darnos a conocer su opinión, lo cual nos ayuda a nuestro... More 

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