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GHL Princess Panama

53 Este & Ave 5A B South | Marbella, WTC, Panama City 8320239, Panama (Formerly Radisson Royal)
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GHL Princess Panama
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GHL Princess Panama
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261 reviews from our community

Traveler rating
    56
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    71
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Martinique
Top Contributor
59 reviews 59 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 9 nights here during the Summit of the Americas. Reasonable rates and wonderful staff. My first room 807 smelled as though a fire had been extinguished in it. The odor made me feel sick. Changed to 707 and felt a lot better. Rooms are spacious and comfortable. Internet is not much good in the room. Enjoyed a copious... More 

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Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2015

This hotel is difficult to find, taxis know it by it´s old name Sheraton Four Point. Breakfast is good, bed is good and I liked the pillows but room was very humid, it was like going to an old cellar, and the smell was like in a cellar. This was room 206. I arrived from rainy Boccas and hoped to... More 

Was this review helpful? Yes 1
RoCaDiLe24, Gerente at GHL Princess Panama, responded to this review

Dear Matkamaija50 good afternoon, Thank you for your comments, especially after travelling from Finland to Panama. Your feedback is well appreciated, we are going through a re-branding process with changes that involve improving our product and service, including upgrade in our wifi system. We are glad to hear you had a wonderful breakfast, bed and pillow experience. Panama city has... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 13, 2015

A good hotel, nothing special and nothing more than a good hotel that won't pass to my memory for an excellent customer sercice. Gym was very basic and staff Never ever smile. Good location and Nice pool área though But nothing more than that. :-|

Was this review helpful? Yes 1
RoCaDiLe24, Gerente at GHL Princess Panama, responded to this review

Dear Mr. Gustavo Sánchez, We are glad to hear you like our pool área and priviledge location in the heart of the banking área of Panama City. Your comments are taken in consideration to continue working on our Quality Program. I hope in your next stay you can see better changes, Feel free to contact me for your next reservation... More 

Bournemouth, United Kingdom
Contributor
12 reviews 12 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 7, 2014

This hotel could be fantastic - the lobby area looks like the hotel should be much fancier than it is (especially since the walk in rate posted on the desk is about $300 per night!!) Sadly, it seems to be past its glory days and it's now just an ok hotel. No taxi driver could find it easily - partially... More 

Was this review helpful? Yes 2
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped, agradecermos su visita a nuestro hotel, al igual que sus comentarios sobre nuestros servicios Saludos, More 

Lima, Peru
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 5, 2014

Had a comfortable stay in the Four Points, very nice people and nice environment, still it misses some charisma from the Sheratons, but the friendly and helpful staff compensate the lack of infrastructure.

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Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios sobre nuestro producto, gracias por su visita, le esperamos muy pronto. Saludos, More 

United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed August 1, 2014

I have frequented the hotel for 7 years as it is attached to my office building, for meetings, client stays and I use there car service daily and bar or restaurant at least 3 times a week. Today I as passing through the hotel as I do every day and wanted to get a drink at the bar whilst the... More 

Was this review helpful? Yes 3
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped, gracias por cada uno de sus comntarios,los cuales nos ayudaan a mejorar cada dia. Esperamos tener la oportunidad... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 15, 2014

I was worried because an associate had booked this for me and I went right on to tripadvisor to see how the hotel is. First off - it's worth noting that this is NO LONGER part of Sheraton/Starwood Group. It is, as the reviews mention, a bit old and rundown - but I wouldn't stop at that and judge it... More 

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Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped,gracias por sus comentarios, fue un placer atenderle. More 

San Francisco, California
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed May 28, 2014

I stayed in this hotel for two days. The decor is old, the carpet dirty, it needs a lot of changes. The location is good but they need to renovate the hotel and rooms. The hotel facilities are terrible. Also the taxis I took from the hotel were overprice, more expensive than the other hotel taxis on the area.

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Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huésped: Agradecemos el tiempo dedicado por usted para darnos a conocer su opinión, lo cual nos ayuda a nuestro... More 

San Jose, Costa Rica
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 28, 2014

hotel is well located in the Financial District but that is about where the positives end. furniture and bedding in rooms is old and had the appearance of not being well cleaned in a number of years. breakfast buffet had little selection, over-ripened fruit and terrible coffee. will only go back if there are no rooms available in any other... More 

Was this review helpful? Yes 1
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado huesped: Agradecemos sus comentarios, los cuales nos ayudaan a mejorar constantemente nuestro producto. Saludos cordiales, More 

Denver, Colorado
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 14, 2014

Clean hotel with good communications area for business to the states. I enjoyed breakfast before my days sightseeing. The area has many dining & bar options so I never tried the restaurant for dinner. Walking distance to 5 star hotels if you want spa treatments. Concierge was very helpful in booking last minute Canal excursions! Ten minute walk to the... More 

Was this review helpful? Yes 1
Roberto D, General Manager at GHL Princess Panama, responded to this review
Google Translation

Estimado Huésped, lograr su entera satisfacción es nuestro principal objetivo, lo cual nos llena de orgullo el deber cumplido en... More 

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