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All 106 Panama City hotels

Sheraton Panama City

4.0 of 5 Hotel   |   Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
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Sheraton Panama City
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73%
Ranked #38 of 106 hotels in Panama City
A recent review
3 of 5 stars reviewed 3 days ago
Hans V Boston, Massachusetts
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  • Reviews (282)
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282 people have reviewed this hotel

Traveler rating
    80
    122
    42
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    19
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45
48
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

About the hotel, the rooms are clean and modern. Across from the convention center and near many restaurants. I had no problem with the hotel itself. But the service was poor. The front desk staff was unfriendly, did not look up when I had a question, or just plain walked away as I approached the desk.

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Miami, Florida
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed there 5 days. The hotel has some good things and bad. Lets start with the good, the sauna and its staff. They were excellent! The breakfast buffet was ok and the various bars around the hotel looked to always be filled and entertaining. Now for the bad part the elevators. There was always a problem with them. Made... More

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São Paulo, São Paulo, Brazil
2 reviews
4 of 5 stars Reviewed 1 week ago

Our first time to Panama, and we were not disappointed with our stay. We chose Sheraton due to the international standard of their hotels. In general we were not dissapointed. Whilst the hotel is not a modern, their room was clean and comfortable with good friendly service and staff that always willing to help. The breakfast quaility and vareity was... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When I stayed here, I never wanted to leave! The pool had multi-colored lights against the trees, which I thought were cool! The service there was amazing and I don't get that at every hotel I go to. Loved the gift shops and the food at the cafe and the bakery was the best. Very good breakfast. If I could... More

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear J.E.A F, Thank you so much for your wonderful review and your stay! What wonderful comments to hear and that’s one of the reasons we are very proud of our service, food and associates. We appreciate your time to share your experience with others. We hope to connect with you during your next visit to Panama City. Warm regards,... More

San José, San Jose, Costa Rica
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first time at this hotel having stayed on a previous occasion at the Aloft Hotel next door. While the hotel was not as modern as the Aloft nor as new, I truly enjoyed my stay there. The rooms was always clean and comfortable. Hotel staff from reception to the bell boys to the cleaners were always smiling,... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Candice21_13, We are so happy to hear that this was the very first time you stayed at the Sheraton Panama Hotel and that you will be back for another stay in the future! Thanks for sharing your opinions and recommendations with us, allowing our Team to extend accolades and to work in a better service. We look forward to... More

Carmo de Minas, MG
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

very friendly and fast service 85% about clean 95% about team family ambient I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Misters F, Thanks for choosing the Sheraton Panama Hotel and also for this amazing review, short but concise in the meaning that you truly loved how we made you felt during your stay. We hope to see you soon. Warm regards, Jorge Berrio General Manager More

Bogota, Colombia
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed in this hotel in May! The hotel is good. However, the service could be a little bit challenging but this is common in Panama. The service in Panama is bad and this is not particular to this Hotel. I found that the rooms are a little bit old. However, they are kept clean and in good shape. The... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Juan David D., Thanks for your gift of feedback and your kind recommendation to others. It’s great to hear that you loved “Las Hadas” restaurant. Next time you come to visit us, you are going to love the new menu with so many options to choose from and also I am positive you will enjoy the full renovations of... More

Miami, Florida
Senior Contributor
21 reviews 21 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 15, 2014

This Sheraton, while a ways out from some sites, was excellent. The best part: the staff. All staff was courteous, knowledgeable, and had excellent customer service skills. Of note, was Jose at the concierge desk. He was straightforward with information and went above and beyond to suggest sites, transportation options, tour options, and other information. Jose also made reservations for... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Lina C., There is nothing more exciting to know that our guests enjoyed their stay with us! Guest satisfaction is our #1 goal and there is nothing better than achieving that. Your kind words regarding the service of our Staff are greatly appreciated. It is so wonderful to hear that Jose was able to make your stay with us... More

New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 5, 2014

We went for a wedding and sprint the weekend in Panamá. The hotel staff was quite fríendly and highly professional. The service was really good. The hotel is located very close to attractions, múltiplaza mall, and to the airport it is located in a nice área. We enjoyed breakfast at bahía Cafe (great variety of Food) and also coffee and... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Claudia1234567890, Thank you for sharing your experience and recommend our hotel. I am so glad to hear that you had such an excellent stay with us. We try our best to give that extra mile and exceed our guest expectations, and it’s amazing to hear that we accomplished it! We have a great location near sites of interest and... More

Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed May 17, 2014

I had a wonderful stay here during the presidential election. The staff was very helpful and Osvaldo and Tatiana at the Front Desk were amazing. The club lounge staff was great and our suite was spacious and modern

Was this review helpful? Yes
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear David C, We are so delighted that you enjoyed your stay with us and that our Front Desk staff took such good care of you. I know that Osvaldo, Tatiana and our Club Lounge staff will love to hear from you and about your great experience. Thanks again for your feedback, we share all comments with our team and... More

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Additional Information about Sheraton Panama City

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Panama City 4*
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton

106 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Casino Hotel in Panama City #12 Spa Hotel in Panama City #21 Luxury Hotel in Panama City
Hotel Class
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 
Number of rooms
361

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