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All 107 Panama City hotels

Sheraton Panama City

4.0 of 5 Hotel   |   Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
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Sheraton Panama City
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Ranked #41 of 107 hotels in Panama City
A recent review
3 of 5 stars reviewed 4 days ago
700Dutchman Lauderdale by the Sea, Florida
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287 people have reviewed this hotel

Traveler rating
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    125
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lauderdale by the Sea, Florida
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

The hotel staff is very courteous and helpfull. However the staff in the restaurant is very indifferent and has difficulty with english. Unfortunately I do not speak spanish. The service was expeditious and the food tasted good.The rooms are comfortable however could use a refresh.

Was this review helpful? Yes
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear 700Dutchman, We appreciate your opinion and observations published on TripAdvisor – allowing our Management Team to extend accolades or improve our service. It’s always valuable to receive our guest’s feedback as a way to improve their experiences during their stay with us. Regards, Jorge Berrio General Manager More

Denver, Colorado, United States
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this property in August, and I would like to name club lounge staffs "Luz Gnzalez" and "Gabriel Misanda" for rheir great hospitality. They always responded to my inquiries promptly, fill the food up and get what I asked for.

Was this review helpful? Yes
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Jefferson L , Thanks for recognizing our associates through Trip Advisor. Your recognition to Luz Gonzalez and Gabriel Misanda is very much appreciated and we'll make sure their manager is aware of it. We hope to see you soon on your next visit to Panama City. Warm regards, Jorge Berrio General Manager More

Rio Hato, Panama
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

High price room, average food and they charge $13.00 a day for internet and $22.00 to watch ESPN or HBO. I would not recoomend this Hotel and don't understand why they claim it is a 5 star Hotel. There are better hotels in Panama City.

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Mike D, We appreciate your recent review and for taking the time to share your experience with us. Probably your room rate didn't have internet included, which is the reason you had charge with $13 per day to use WIFI. But it is important to remind that all of our guests have 1 hour to use Internet at our... More

Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

About the hotel, the rooms are clean and modern. Across from the convention center and near many restaurants. I had no problem with the hotel itself. But the service was poor. The front desk staff was unfriendly, did not look up when I had a question, or just plain walked away as I approached the desk.

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Hans V, We thank you for your comments on you recent stay at our hotel. Our ever so friendly and efficient Front Desk staff seems to have incurred in a few hiccups on your recent visit, please accept our most sincere apologies for the shortcomings. As we have said before, we are always looking for ways to improve and... More

Miami, Florida
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 26, 2014

I stayed there 5 days. The hotel has some good things and bad. Lets start with the good, the sauna and its staff. They were excellent! The breakfast buffet was ok and the various bars around the hotel looked to always be filled and entertaining. Now for the bad part the elevators. There was always a problem with them. Made... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear DennisR35, Thanks for taking the time to review our property. Please allow me to apologize for any inconvenience and also the frustration of the delayed elevators during your stay at the Sheraton Panama Hotel. From the four elevators, we had one elevator on maintenance for a few days and we are sorry to hear it coincided with the days... More

São Paulo, São Paulo, Brazil
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 22, 2014

Our first time to Panama, and we were not disappointed with our stay. We chose Sheraton due to the international standard of their hotels. In general we were not dissapointed. Whilst the hotel is not a modern, their room was clean and comfortable with good friendly service and staff that always willing to help. The breakfast quaility and vareity was... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Roger H, Thank you for sharing your exciting review with us! We're glad you enjoyed a quality time with your family in Panama City and found the peace and good service you were looking for in a Sheraton Hotel. Thank you again for staying with us and we look forward to welcoming you back again. Warm regards, Jorge Berrio... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2014

When I stayed here, I never wanted to leave! The pool had multi-colored lights against the trees, which I thought were cool! The service there was amazing and I don't get that at every hotel I go to. Loved the gift shops and the food at the cafe and the bakery was the best. Very good breakfast. If I could... More

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear J.E.A F, Thank you so much for your wonderful review and your stay! What wonderful comments to hear and that’s one of the reasons we are very proud of our service, food and associates. We appreciate your time to share your experience with others. We hope to connect with you during your next visit to Panama City. Warm regards,... More

San José, San Jose, Costa Rica
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 2, 2014

This was my first time at this hotel having stayed on a previous occasion at the Aloft Hotel next door. While the hotel was not as modern as the Aloft nor as new, I truly enjoyed my stay there. The rooms was always clean and comfortable. Hotel staff from reception to the bell boys to the cleaners were always smiling,... More

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Candice21_13, We are so happy to hear that this was the very first time you stayed at the Sheraton Panama Hotel and that you will be back for another stay in the future! Thanks for sharing your opinions and recommendations with us, allowing our Team to extend accolades and to work in a better service. We look forward to... More

Carmo de Minas, MG
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

very friendly and fast service 85% about clean 95% about team family ambient I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay I love my stay

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Misters F, Thanks for choosing the Sheraton Panama Hotel and also for this amazing review, short but concise in the meaning that you truly loved how we made you felt during your stay. We hope to see you soon. Warm regards, Jorge Berrio General Manager More

Bogota, Colombia
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014

I stayed in this hotel in May! The hotel is good. However, the service could be a little bit challenging but this is common in Panama. The service in Panama is bad and this is not particular to this Hotel. I found that the rooms are a little bit old. However, they are kept clean and in good shape. The... More

Was this review helpful? Yes
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Juan David D., Thanks for your gift of feedback and your kind recommendation to others. It’s great to hear that you loved “Las Hadas” restaurant. Next time you come to visit us, you are going to love the new menu with so many options to choose from and also I am positive you will enjoy the full renovations of... More

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Additional Information about Sheraton Panama City

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Panama City 4*
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Casino Hotel in Panama City #13 Spa Hotel in Panama City #22 Luxury Hotel in Panama City
Hotel Class
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 
Number of rooms
361

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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