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Sheraton Panama City

Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Hotel amenities
Sheraton Panama City
Best prices for: 1 room 1 guest
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Ranked #53 of 112 Hotels in Panama City
A recent review
4 of 5 stars reviewed 4 days ago
acukiert sao paulo, brazil
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343 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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sao paulo, brazil
Top Contributor
202 reviews 202 reviews
60 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was convenient while attending a meeting at their convention center. Check-in and out uneventful. Good wi-fi connection. Standard room, nothing special, but all appliance etc were ok. Decent breakfast, helpful staff.

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear acukiert, Thanks for your review about our property. We are very glad to know that you had a great stay with us the same way as you enjoyed an incredible meeting at our convention center. We look forward to host you soon. Sincerely, Jorge Berrio General Manager More 

Boca Raton, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

good prices, and great hotel. The hotel is renovated, with a great pool and breakfast restaurant, the rooms are nice and clean. The service needs a bit of improvement, but other than that everything was superb. many restaurants surround the hotel, at a walking distance. There is a big casino, big pool and fitness center. recommended.

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Jose Z, Thanks for this great recommendation through Trip Advisor. We are so delighted that you enjoyed your stay with us and noticed our renovations at our foyer and rooms. There is a plenty of activities to entertain our guests like the casino, pool, tennis court, lobby bar and our complete fitness center. It’s great to hear that you... More 

Top Contributor
96 reviews 96 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Despite its central location, across from the Atlapa Convention Center, my stay here was marred by a couple of significant factors: The hotel raised the rates about 50% above normal due to demand for rooms during the Summit of the Americas, which would make sense if my organization was a for-profit institution, but as part of the UN we're not.... More 

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Derek F., We value your feedback as we are always looking for better ways to improve our guest's experiences. Please allow me to apologize for any inconvenience that you experienced while staying at the Sheraton during the Summit of The Americas. Again, we apologize and hope you will consider joining us again in the future. Regards, Jorge Berrio General... More 

Aventura, Florida
Top Contributor
110 reviews 110 reviews
13 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

As a SPG member I went to this hotel in Panama, the location is OK, the building ant the rooms aa little bit old. Personnel is nice and friendly, breakfast is good. At the end I had a decent stay, not more than that.

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear alonmoradi, Thank you very much for sharing your review with us. It is satisfying to know that you received a friendly attention from our associates. As for the rooms, we are pleased to inform you that recently we completed the renovation phase in each of them and now we offer more amenities our guests more suites, LED technology in... More 

Seattle, Washington
Top Contributor
202 reviews 202 reviews
49 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was welcomed to the hotel, and was not asked what Platinum amenity I wanted. I e-mailed a listed of requests two times to the hotel as to what I needed because, they forgot I am allergic to plants I suffered during my stay with nasal congestion, and a cough. If you stay there, you will need to triple check... More 

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Globetrotter10079 Levitt, On behalf of the hotel, we apologize again for the inconvenience caused on your stay. From the moment we spoke with you by phone, we performed a reinforcement in all procedures to prevent situations like you mention above. We regret that you encountered so many inconvenients on your stay, but we’re glad that our staff was able... More 

San Diego, California, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

We stayed 3 nights at the shereton girl who checked us in had a terrible attitude almost like we were bothering her . The hotel is beautuful pool was lots of fun but the front desk staff need some work they seem unhappy to be there !! I will NEVER return to Sheraton. I also had Breakfast one morning in... More 

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear Michelle D, Thank you for your review and for being our guest. I do apologize if the front desk did not make your feel welcome, I can assure you this is not the standard. Our main goal is to make sure you feel comfortable at any time and I would like to apologize on behalf of the entire team.... More 

Richmond, Virginia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 21, 2015

It is on a fairly busy street just half a mile from a decent sized Mall and location of all the other big buildings of downtown including the Trump Tower. There is a bus stop right in front of the hotel, if you do not feel like walking the short distance to the mall situated on the same street. You... More 

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Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear lee4447, We appreciated your review about your stay at Sheraton Panama Hotel and Convention Center. We’re glad to hear that our hotel and associates were able to meet all your needs during your stay and that you found our location convenient to explore the city. Looking forward to hear from you soon. Regards, Jorge Berrio General Manager More 

Georgetown, Demerara-Mahaica, Guyana
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2015

I spent a couple of days here last week and enjoyed my stay. The staff are great, the rooms are nice and clean, breakfast is excellent, dinner too. Thanks again for a great stay, will definitely stay another time.

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear MaikalJM, We are very glad to know that you had a great stay with us the same way as you enjoyed an incredible dining experience at our restaurants. We have recently finished a renovation process in all our guestrooms and it is so satisfying to know that you found them nice and clean. Thank you so much for your... More 

Tualatin, Oregon
Contributor
12 reviews 12 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed at this hotel in early March for four nights. My first time in Panama City. I booked this destination to relax by the pool and play a little tennis/workout for few days along with some sightseeing. This hotel is the only one in Panama City with not one but three lighted tennis courts. The fitness facility and tennis were... More 

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Buenos Aires, Argentina
Top Contributor
65 reviews 65 reviews
30 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed March 23, 2015

We stayed at the Panama Sheraton Hotel for five days during a recent business conference (mid-March 2015). The hotel is nice, but not very conveniently located if you wish to visit the Old Town or, for that matter, any tourist attraction (not too many, anyway). You will have to take a taxi. Those the hotel recommends (or, at least, those... More 

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