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Sheraton Panama City

Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
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Sheraton Panama City
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Ranked #51 of 114 Hotels in Panama City
A recent review
4 of 5 stars reviewed 3 days ago
bfpcr San Jose, Costa Rica
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354 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, Costa Rica
Level Contributor
21 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

This hotel has to have the most comfortable bed I have ever slept in a hotel. It was a wonderful stay. The staff is extremely pleasant, the hotel has a swank to it with contemporary furniture pieces and the buffet was fairly satisfying. Breakfast is included with your stay. The bathroom is a little cramped but overall, a comfortable place... More 

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Coconut Creek, Florida
Level Contributor
198 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a good place to stay close to most businesses in Panama It is only 25 minutes away from the airport. Service is really good. I would say that is even excellent. From the moment you check in, to the service at the restaurants, to the bell boys, room service and checkout. Everyone is eager to help and be... More 

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New York
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here last week and it was ok. The service is fantastic, everyone really wants you to have a great stay. I walked into my first room and the stink of smoke was so overwhelming (in a non-smoking hotel) that I went back down and asked for a new room. That was not a problem at all. The second... More 

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Somewhere over America
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our company puts us up at this hotel on layovers, so I cannot speak the value or price. However, this is a solid hotel in Panama City. The lobby is large and spacious and the staff is gracious. There are number of shops attached to the hotel including a huge shop selling coffee and baked goods. There is a health... More 

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Sara P, Gerente at Sheraton Panama City, responded to this review

Dear JasonG14: Allow me to thank you for the time taken to provide us with your valuable feedback. I must also express my gratitude for your comment on our nice, upscale and business hotel and the great comments about our Ygia Spa and Sheraton Fitness Center. We are always grateful for the positive comments we receive through the honest observation... More 

Surrey, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a Sheraton and it was a few block from where I needed to be. Good breakfasts, good location and all the amenities that you expect from a Sheraton. Free WiFi, a very necessary aircon and great gym facilities. Comfortable, clean and very friendly staff.

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Sara P, Gerente at Sheraton Panama City, responded to this review

Dear Peyotitlan: Allow me to thank you for the time taken to provide us with your valuable feedback. We must also express our gratitude for your comment on our breakfast, good location and the amenities. We are glad that you enjoy our Sheraton Fitness. We are always grateful for the positive comments we receive through the honest observation such as... More 

Corona, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is nice. It has nice rooms. It has a nice spa, a nice pool, a nice fitness center. But forget about the food. Service is less than average, and the food tends to be under-seasoned and overcooked. I went to a Fourth of July buffet. They had overcooked corn on the cob, and no butter anywhere! Their idea... More 

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Sara P, Gerente at Sheraton Panama City, responded to this review

Dear Rene T: On behalf of the staff of the Sheraton Panama Hotel & Convention Center I would like to thank you for taking the time for sharing with us your comments about your recent stay with us. I would also like to apologize for the inconveniences experienced at the 4 of July Buffet and the food provided there. Please... More 

Atlanta
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Sheraton while attending a concert nearby. This is an excellent location for any events at the Atlapa Convention Center. The rooms are small, but comfortable. All of the staff was very attentive. The venue is self contained with adjoining restaurants, shops and bars. Otherwise, it is a short hop to alternative shopping and dinning. There is... More 

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Sara P, Gerente at Sheraton Panama City, responded to this review

Dear GRK50: We are grateful for the encouragement you provide through your valuable comments to our team and the facilities at our Sheraton Panama Hotel & Convention Center. It will be our pleasure to see you again with us. Allow me to thank you once again for your time and effort you took in apprising our services. With kind regards, More 

Sao Paulo, SP
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were clean and the service was excellent. The only thing I didn't like that much were the bathrooms and old light sockets. The staff was very helpful at all times. A great breakfast buffet and great pool. Take you bathing suits and relax at the pool.

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Sara P, Gerente at Sheraton Panama City, responded to this review

Dear Dianalee_13: Thanks for taking the time to write a comment about your stay with our hotel! First of all, on behalf of all hotel staff, I would like to apologize for your experience during your stay with us! Accept our apologies for the bathroom and that it did not meet your expectative. I must also express my gratitude for... More 

Panama Province, Panama
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 8, 2015

The rooms are extremely simple and old if you are looking for luxury this is not the hotel for you. The service is great is very far away from the traffic but at the same time is close from everywhere. The room service was fast but did́ not had a menu. I only recommend this for bussiness person.

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Sara P, Manager at Sheraton Panama City, responded to this review

Dear Lorena, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve in the área related to our rooms. We work hard to deliver an exceptional guest experience, and we appreciated your comment to let us know that we... More 

sao paulo, brazil
Level Contributor
220 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed May 23, 2015

This hotel was convenient while attending a meeting at their convention center. Check-in and out uneventful. Good wi-fi connection. Standard room, nothing special, but all appliance etc were ok. Decent breakfast, helpful staff.

Was this review helpful? Yes 1
Jorge B, General Manager at Sheraton Panama City, responded to this review

Dear acukiert, Thanks for your review about our property. We are very glad to know that you had a great stay with us the same way as you enjoyed an incredible meeting at our convention center. We look forward to host you soon. Sincerely, Jorge Berrio General Manager More 

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