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All 107 Panama City hotels

Hard Rock Hotel Panama Megapolis

4.0 of 5 Hotel   |   Avenida Balboa con Multicentro, Panama City, Panama
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Hard Rock Hotel Panama Megapolis
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Ranked #22 of 107 Hotels in Panama City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
DanielZl Tel Aviv, Israel
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1,974 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tel Aviv, Israel
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very cool hotel, modern and great for people going for vacations looking for a non stop environment. The gym is great, amazing views, SPA, swimming pool... breakfast is very rich as well but too crowded. The location is also very good for fun or business, next to a known shopping center. The disadvantage is mainly the size... More

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San Juan, Puerto Rico
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel rooms. I was on the 40th floor and had a great view. The rooms are dark as the lighting is not the best. Breakfast buffet is very complete. However the service by the staff was spotty. The business center closes at 10:30pm but when we went there at 10:15pm the employee was already closing up and would not... More

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HardRockMegapolisPA, Coordinadora de Servicio al Cliente at Hard Rock Hotel Panama Megapolis, responded to this review

Hi Katherine R! Thank you very much for your comments, we are really happy that you had a great experience during your stay and that you have enojoyed your stay with us. We apologize for the drawbacks occurred during your stay, we will send a report to the departments involved in this situation to take immediate actions. We invite you... More

edmonton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel should not allow such a ridiculous company to book tours within their hotel. There was a larger, more helpful company on the far side of the hotel lobby which we did not see until it was too late. We booked two tours with the company with one desk. The company was a well-known name and the first tour... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Hi mariamsa! Thank you very much for your comments, we apologize for the drawbacks occurred during your stay, We extend you an invitation to oure new travel agency Megapolis Explorer which includes many tours and you will not have any drwbacks with us, we apologize for the long lines you went through, but with Megapolis Explrer you will not have... More

Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Having thought this would be super glam and lush like the new Hard Rock hotel in Ibiza...how wrong could I have been....this hotel is super old and dated...not remotely cool at all. TERRIBLE service, full of families, the fight for a breakfast table was unbelievable....walking around for 20 minutes trying to find a vacant table, the staff not remotely interested... More

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Machala, Ecuador
1 review
5 of 5 stars Reviewed 6 days ago NEW

Every place of the Hotel has a story to admire and enjoy ... the hotel has a great ambience ... luxury and comfort ... our stay in Panama was wonderful at this hotel ... my family longs to return to enjoy this hotel very soon ... it's our first choice ...

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Coordinadora de Servicio al Cliente at Hard Rock Hotel Panama Megapolis, responded to this review

Hi Aida S! Thank you very much for your comments, we are glad you enjoyed your stay with us and you had an amazing experience with us! Our hotel is like a museum, but not the museum you see every day, we have objects of famous artist with us! We are really happy that you willcome back and that you... More

Amsterdam
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This hotel is rapidly declining in services. I had massive problems with my room and the staff was unwilling to solve this. I have paid 270 dollars for a room without giving the proposed package or services promised. After debating with the rude concierge ajd the reservations department nobody solved anything and on top of that, nobody from the back-office... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Hi Eddo26! Thank you very much for your comments, please check your inbox, we have sent a private message to you from our Management. LOVE ALL - SERVE ALL More

Panama City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

There are so many things to do, different and lovely bars and restaurants. The vibe on the hotel is excellent. I always enjoy the visit to Panama because of this hotel. The service is excellent, you can notice that the idea is to make you feel as a rock star ;)

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Monica, Our Hard Rock Panama Band is happy that you enjoyed your stay with us! We would like to thank you for your comments regarding our vibe, hip bars and exquisite restaurants! Hope you tried each and every one of them: Tauro, Soy, Ciao and Bazaar! We hope to see you very soon being part of our stage once... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Really felt like a rock star... Food was good and our bed was awesome!!! Elevators were fast... Something I would like to be improved is the front desk attention personnel because they should make you feel welcome and make sure you had a pleasant experience... Maybe next time I'm going to point that issue

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Hi James G ! Thank you very much for your comments! We are really happy that you felt like a rock star. We are really happy that you have enjoyed every single part of the hotel! We hope that we can see you again and that you can experience a rock star service. SAVE THE PLANET. More

Cody, Wyoming
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Hard Rock Hotel Megapolis is a 63 floor hotel in Panama City, Panama centrally located in the heart of the business district. We stayed on the 38th floor but could seldom get to our room because the elevator system is a joke! There are two banks of elevators for various floors that require key entry to access your floor... More

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Jeanna, Our Hard Rock Hotel Panama Megapolis Band takes pride in giving our dear guests experiences that rock and are memorable. We are truly sorry that it was not like this with you. We would lie to thank you for sharing your very much appreciated comments regarding your stay and the inconveniences you had. Please kindly find a message... More

Top Contributor
91 reviews 91 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel in great location. Easy to get car service (Uber) to take you to nice restaurants around the area. Pool area is nice and bar has some live karaoke and bands playing. Great hotel if you plan on going out and about and hitting up the boring next door casino or just as a great base of operations. Overall... More

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HardRockMegapolisPA, Coordinadora de Servicio al Huesped at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Porfiriopicante Thank you so much for your comments! We are really happy that you could enjoy with us the RockStar experience and also that you could enjoy our awesomes live concerts in our bar and also that you could enjoy the pool! We are hoping that you can come with us again! ALL IS ONE. More

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Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Panama Megapolis 4*
Number of rooms: 1463
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City

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