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Hard Rock Hotel Panama Megapolis

Avenida Balboa con Multicentro, Panama City, Panama
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Hard Rock Hotel Panama Megapolis
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Ranked #17 of 112 Hotels in Panama City
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2,851 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose, Costa Rica
Contributor
19 reviews 19 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Very busy huge but dark with not much lighting. I guess they want to give you a feeling of being in a rock show. The room was completely dark even after all possible lights were switched on. No one at the reception or any where in the hotel guided me to all the hotel facilities without a map you are... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear VikramadityaW, let us start by thanking you for taking the time to share your comments with us as they are tools that we use to better improve our quality of service. As a Hard Rock Hotel, our differentiator is the music and rock is our decor theme. We want to create a non-traditional concept of a stay in a... More 

Contributor
20 reviews 20 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel overall but We got here at about 6pm and there was a large queue for the check in. When we got the front the lady Serving us didn't tell us anything about the hotel or what she was charging our cards for even though part of our group spoke Spanish (we left check in not even knowing how... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Ashburge, we deeply apologize for the inconveniences you experienced during our registration process. Our band is mainly recognized for delivering the best quality of service in Panama City and we do not know what could have gone wrong this time. Your comments have been redirected to our front desk management and we are pretty sure they will take the... More 

Port of Spain, Trinidad
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Visited with a friend for 5 nights. The hotel is in a nice location with a connecting walkway to Multicentro mall. Lots of white taxis outside the hotel but one could just walk around the corner and get the cheaper yellow taxis. City Sightseeing hop on hop off tours begins outside Multicentro mall. The hotel room was very spacious, comfortable... More 

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Birmingham, UK
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Arrived there; lady on reception didn't smile once during registration and then manaded to get the booking wrong - no one explained how the lifts work or even how to get to our rooms! Having said that the hotel is amazing (although weird damp smell in the corridors), pool is quite small but the hotel wasn't busy when we were... More 

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HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear james2908, please accept our sincerest apologies regarding any inconveniences you had during your stay with us regarding your registration process and our room corridors and lightening. We appreciate your patronage and we have communicated your concerns to our Front Office Director and Operations Director to make sure that the service given to our Rock Stars is top notch. We... More 

USA
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is very modern. Rooms are big. Free breakfast buffet Nice Gym Nice Clubs Employees were good ( which can be difficult in Panama) I paid about $90 a day, finding a deal online, which is very good for this caliber of hotel.

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Je888, thank you very much for commenting on your recent experience at our magnificent Hard Rock Hotel Panama Megapolis. We are more than happy to know that we were able to rock your stay and that you had the chance to visit BLING, BITS, our BODY ROCK and so on. We feel 100% satisfied to read that you enjoyed... More 

Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The moment you walk into this hotel, you know it's going to be an exciting stay. The staff was okay (not great and not terrible) but the vibe in this hotel is awesome. The pool has a live DJ, the bar's are happening and the rooftop bar on the weekend is great! Definitely recommend this hotel if you're travelling with... More 

Was this review helpful? Yes 1
HardRockMegapolisPA, Jefa de Servicio al Huésped at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Ricky470, thank you for taking from your valuable time to share your recent experience on our stage. Our Band was happy to be able to entertain you, especially with the performance of our pool party live Djs, our wide range of incredible and exciting bars and all the different events and parties we prepare every day for our special... More 

Rooftops
Top Contributor
327 reviews 327 reviews
72 hotel reviews
254 helpful votes 254 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The reason for the title is that both my wife and I are still here at the hotel. We have booked a 12-night stay as we are here on both business and pleasure. We arrived very very late on May 14th....technically it was wee hours of May 15th. Checking in was a breeze and the 2 ladies at the front... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Skaramoos!!! Thank you very much for taking the time to share your wonderful comments with the Hard Rock Hotel Panama Megapolis Band and for choosing us between all the options that Panama City has to offer for your stay. We are thrilled to have you here on our stage enjoying the concept of a non-traditional hotel and getting amazed... More 

Miami, Florida
Top Contributor
52 reviews 52 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

With a few tweaks, I'd be tempted to give HRH-Panama an 'Excellent' rating (5-star) instead of the 'Very Good' that I gave it. Here is a rundown of the good, and also of where the management needs to focus: Good: quick and easy check-in, very comfortable bed, clean room that was cleaned promptly, and the breakfast included in my rate... More 

Was this review helpful? Yes 2
HardRockMegapolisPA, Head of Guest Services & Concierge at Hard Rock Hotel Panama Megapolis, responded to this review

Incredible, QDC!!!! We loved your review and we cannot wait to tell Iris about your compliments about her rocking service. Our Band takes pride in delivering experiences that blow our guests away making them feel like the shining rock stars that they are and it makes us happy to know it was like this with you. We do thank you... More 

Deurne, The Netherlands
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A very nice big hotel, wit different bars and restaurants. Hotelrooms are standard very big. The buffet restaurant is really great, swimming-pool is big. Staff is very friendly, but not all speak englisch, thats a shame. For the rest it is maybe the best hotel in Panama City.

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Raffie C!!! Thank you for taking the valuable time to share your kind comments with us. The Hard Rock Hotel Panama Megapolis complete band is thrilled to know that our service and dedication rocked your stay. All of your commets, good and bad, will be taken in consideration so on your next visit you can experience the most pleasent... More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

The Hotel is modern, service is excellent, and the facilities are 1A. The Breakfast is amazing, the wi-fi is sooo fast and it's free. We stayed during the America's Summit and Hotel was at full capacity - and service went so smooth, they had extra staff everywhere, staff are always helpful. We stayed at the 41st floor in a very... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Wow Jackiedma, Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. Since our hotel was a fun place to you, next time you visit we would like to invite you to hang out at our Float Bar located in the pool... More 

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