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All 107 Panama City hotels

Hard Rock Hotel Panama Megapolis

4.0 of 5 Hotel   |   Avenida Balboa con Multicentro, Panama City, Panama
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Hard Rock Hotel Panama Megapolis
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78%
Ranked #18 of 107 Hotels in Panama City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
eduardo c Miami, Florida
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1,904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great amenities. room was big, clean and fresh. there are great restaurants in the lower level and dining. breakfast has a good variety. and for night life you have a choice of 2 clubs one of them located in the rooftop overlooking the bay in one side and the city to the other. will definitely will stay again.

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jmfellay
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I arrived during slow time. Quick check-in. Bell boy showed me to my room even though I could take my carry-on myself. Nice touch. Room very clean, quiet and spacious. Elevators can be very slow. Overall a very good experience, though I didn't take much advantage of all amenities.

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for this fantastic review jmfellay! We are glad to know that you had such a great time with us. Please keep in mind that we are waiting for your return! LOVE ALL SERVE ALL. More

Pisa, Italy
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Sometimes a guest have a problem and complain. In this case a serious manager has teo choice: 1-take a problem as an opportunity to improve quality and correct procedures that lead to the problem and make the client a real promoter of your brand 2-deny the problem and blame the client. Sadly i had a problem but havent found a... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear pianostefano, please find on your inbox a message from our Management, please keep in mind that comments like this help us to improve our service and we take them very serious. Thank you for reaching out the band, and we look forward to meet you one more time so we can reiterate our service and deliver to you the... More

Dallas, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great hotel with lot of options for bars, food and entertainment inside and nearby. The pool is big enough. The breakfast buffet had multiple options in them. The music at the lobby is always on and makes the hotel feel more lively. The memorabilia and the collectibles demonstrated in this Hard Rock hotel is probably the best I have seen... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

What an amazing review wanderlust_traveller! Thank you for staying with us. We are happy to know that you enjoyed our food and nightlife. We will be preparing your stage for your upcoming visit! LOVE ALL SERVE ALL More

Brazil
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a room at $200 USD per night which was available at time of booking. The rooms are average compared to places like the Hilton and Sheraton. Some other negatives: -hotel transportation- over priced for the distance driven. If you want to charge it to your room, its a 20 minute process to get a paper voucher to give... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear alzira, Kindly be informed that you will find on your inbox a message from our General Manager. We thank you for your feedback, we take is as a chance to improve our service. Please let us reiterate our service for future stays, we really want you to come back soon so we can give you the service we know... More

Honolulu, Hawaii
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms where greats . Room services was fast always under 30 minutes which was great for the kids. The kids area was ok just a big game room with xbox and wii games. The pool was not child or adult friendly which was not a suppress. The pool was pretty but cold no where really to lay out. The... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for your comment Kam K, it is great to know that you and your family had such an amazing time with us at the Hard Rock Hotel Panama Megapolis, please mind that we are on constant rehearsal and feedback like yours allows us to improve our service. Please come back soon! SAVE THE PLANET. More

Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with a few friends on a business trip. Beautiful and spacious with a view of the bridge, we stayed in a suite with plenty of room for the three of us. Great amenities, with the all inclusive but the elevator situation is very odd and unclear. We enjoyed the pool and hot tubs and the breakfast was hearty.

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for your feedback gtpamlin1! We kindly remind you that the whole band is on constant rehearsal and we work hard every day to boost our service. We are glad to know that you enjoyed our facilities and we really want you to come back ASAP. LOVE ALL SERVE ALL. More

Buenos Aires
1 review
1 of 5 stars Reviewed 2 weeks ago

I had put a reserved for one day at this hotel. I could not flight due to Panama customs requires 90 days as minimum due date in passports. I did not know about it and realized that at the airport. I could move forward my flight ticket with Copa Airlines without having any incovenience. However the hotel did not changed... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Horacio19692014, thank you very much for letting us know your concern, we would have liked that you at least stayed with us before giving us a full opinion of the Hotel, I understand your frustration Horacio19692014 but unfortunately, most of the hotels around the world have a no-show policy if they are not notified within 24 hours prior of your... More

Panama City
1 review
5 of 5 stars Reviewed 2 weeks ago

After backpacking for seven weeks we decided to stay at this hotel before we fly back home. It was extremely clean and comfortable with ac and a great warm shower. The pool is good, there are jacuzzis and you can use the spa with sauna and hammam as well as the gym. We had breakfast included in our room rate... More

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for this wonderful opinion panamaking! We are glad to read you experienced 100% our magnificient Hard Rock Hotel Panama Megapolis, we love to know that we ended your trip with a flourish! Please come back soon. LOVE ALL SERVE ALL. More

Panama
1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel has its comforts but have a tourism company called Megapolis Explorer which are swindlers. Taxis offer to $ 12 when an external cab charges $ 2.00, their tours do not come on time if they have the minimum number of participants and if you do not take do not return the money. I hired a taxi service to... More

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear gcoca,it is from our knowledge that you have been contacted through a personal message in your inbox by our Management, please be advised that we take this kind of comments really serious and we are willing to resolve this situation as soon as possible so we can have you back in a near future. Thank you very much for... More

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Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Panama Megapolis 4*
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City

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