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All 111 Panama City hotels

Hard Rock Hotel Panama Megapolis

4.0 of 5 Hotel   |   Avenida Balboa con Multicentro, Panama City, Panama
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Ranked #23 of 111 Hotels in Panama City
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
T T Panama City, Panama
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2,084 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Panama
Contributor
18 reviews 18 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I liked this hotel. Fantastic location, very clean and has all amenities. Breakfast is amazing. Rooms are big and very comfortable.The price is fair for such level of service. The only issue is- too much loud music everywhere, but it's not a concern it's just a part of hotel concept. In general I liked staying with this hotel.

Was this review helpful? Yes
Management response:

Dear TT, we are very glad to read your comments here because is very exciting that our fans take time to make them. It was a real pleasure to get to your expectations and that you could enjoy all of the differents stages at the Hotel. Such a great song to listen, that you could have fun in our discos... More

Bogota, Colombia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was a great stay and we loved it, my wife and I love the HR hotel experience as we've been on the one in Punta Cana and loved it, this was not the exception. The food in the buffet was awesome (specially the sushi, my wife loved it) we couldn't get enough! we also loved the food in Toro,... More

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HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear camilocarreno, thanks for taking your time to provide us such an important feedback about your recent stay at our Hard Rock. We highly appreciate all your comments and rest assured we will share them all along with our staff. Felipe will be more than glad to know that he was able to give you guys a Rockin' service. Thanks... More

Barcelina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

In Panama you don't really get good service, but this hotel is absolutly best in service what I have seen in 4 different 5star hotels. They take care of you when you arrive with the taxi until you leave, always asking how is it going, and with the difference that they seem interested in deed. The restaurants are fabolous, good... More

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HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Wow, Outi07! Thanks a bunch for the Kickin' review! Our Band is absolutely delighted to know that we rocked your stay. Please come back soon to Panama City and continue performing on our stage with us. Thanks for being a raving rock-and-roller fan! More

1 review
4 of 5 stars Reviewed 5 days ago NEW

We stay at the beginning and at the end of a cruise departing Panama. The overall experience is good but the rooms are remarkable. The space and amenities are superb for the rate. They need to improve the elevator capacity as some waiting is needed to use the elevators.

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HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Edmart00, thank you very much indeed for taking your time to review us! We are totally pleased to know that yours like millions was a positive experience. We cannot wait to have you back and continue to rock your world where the show never ends: Hard Rock Hotel Panama Megapolis! More

San José
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is my first experience at a Hard Rock hotel, and definitely I will recommend it (BUT NOT FOR RESTING), rooms have great views of the sea, so, you can see the ships queuing to the canal (nice!), the food is good enough, there aren't a lot of options, but, the food is good; there are activities all day (Mostly... More

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HardRockMegapolisPA, Director de Recepción at Hard Rock Hotel Panama Megapolis, responded to this review

Dear amontenegro, thank you very much for providing us with such a valuable feedback about your recent stay at our amazing Hard Rock Hotel Panama Megapolis. We are sorry to hear that you did not enjoy our wide range of food venues and options. For all of our Hard Rockers’ delight, we offer our Signature Steakhouse TAURO, our Asian style... More

Escazu, Costa Rica
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

What they have done with this hotel is amazing. The mall is run down, almost in ruins, but now with this hotel it looks like it will pick back up. The Casino is ok. Back in the hotel, the rooms are exquisite, the meals were great, the all inclusive plan they offer is misidentified with the meal times, if you... More

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HardRockMegapolisPA, Director de Recepción at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Donald M, thank you so much for taking your valuable time to review our fabulous Hard Rock Hotel Panama Megapolis. We highly appreciate your candid feedback! Our Band is more than delighted to know that you enjoyed our exquisite rooms and that you had time to be relish our Inclusive Plan. Thank you very much indeed for letting us... More

Panama City
1 review
2 of 5 stars Reviewed 1 week ago NEW

We had to wait too long for the elevators. On average we waited between 15 to 20 min. One of the night we even waited 35 min. This is not exaptable . also the cashiers never had the appropriate change to provide the guest

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

On the name of the band Hard Rock Hotel Panama Megapolis, please receive our greetings. It is a pleasure to check your comments and know you took time to make them here by this social media. We're very sorry for all these bad experiences during your stay and we consider you must know that we're working hard to fix them... More

St. Andrews, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Arrived at hotel, staff friendly from the start. Quick check in (although a little confusing as there is a lot of information and our Spanish is extremely poor!) Got a $20 allowance per night to spend to drinks within the hotel which was nice. Food is as expected, standard fare at the pool bar (b.l.t was surprisingly nice) and we... More

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HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Hardrocker we appreciate your feedback. We are very happy to hear you enjoyed your stay with us. We will be expecting you once again at our facilities and make a remarkable rocking stay. Safe trip to Santa Catalina More

London
Top Contributor
83 reviews 83 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

You don't feel special in this hotel when you walk up to the reception, just one of the many. Expect queues and awkward looks from the staff when you try to find your way around. The pool could be smelly at times, maybe from the nearby restaurant (imagine the smell of moldy cheese). We were able to sit on the... More

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HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Rock star, Please note we have received your comments and relayed them to concern departments for further reviews. Having you as our main star on our stage compromise every single staff to shine for you, we regret that this was not perceived as expected. Our terrace on AS2 is designed to perfectly accommodate our guests on the benches, canopies... More

San Salvador, El Salvador
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading some of the reviews we were not sure if we made the the right choice,but fortunately we were lucky. Prices were good. The rooms were large and management responded quickly to any problem. The choice of restaurants was great and because it was raining a lot we found ourselves taking advantage of most of the bars and restaurants... More

Was this review helpful? Yes
HardRockMegapolisPA, Senior Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

We are happy you did not regret your choice as we are sure our compromised staff attended as the true rock star you are. Wishing you a memorable day!!! Hard Rock Band More

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Additional Information about Hard Rock Hotel Panama Megapolis

Address: Avenida Balboa con Multicentro, Panama City, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel Panama Megapolis 4*
Number of rooms: 1463
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Also Known As:
Hard Rock Hotel Panama Megapolis Panama City

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