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Hard Rock Hotel Panama Megapolis

4.0 of 5
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Avenida Balboa con Multicentro, Panama City, Panama
Hard Rock Hotel Panama Megapolis
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Ranked #19 of 112 Hotels in Panama City
A recent review
3 of 5 stars reviewed 2 days ago
Ken2fortax Myrtle Beach, Sc
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2,736 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Myrtle Beach, Sc
Top Contributor
122 reviews 122 reviews
33 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The property is very nice and very clean and comfortable. Two times I have stayed there both times person checking me in was lost. My check in took over 45 min with no line. it was 2 am in the morning after flying all day and nothing he said was correct. I am a bar consultant and when i sit... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is centrally located in Paitilla, close to shopping and major roadways in the city. Cintra Costera, a terrific walking/jogging/cycling area right on the water, is a very short walk away. The management of the Hard Rock clearly understands American travelers and they are able to deliver service at a level seldom found in Panama City. Every staff member... More 

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HardRockMegapolisPA, Jefa de Servicio al Cliente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Hjtgsmom, the whole Hard Rock Panama Band would like to thank you for sharing your rocking comments about your recent stay with us. It was definitely a pleasure to have you with us and know that you enjoyed your stay and you took advantage of our perfect location in the middle of the best part of the city close... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is my favorite hotel in Panama city. I regularly stay there over the weekend, or when family is in town. We loved the hamburgers at the poolside restaurant, and the view from the rooms is to die for. The breakfast is spectacular so make sure that you get breakfast included when you make your reservation.

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HardRockMegapolisPA, Head of Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Giovanni S, thank you so much for your rocking comments about your recent stay with us. The whole Hard Rock Panama Megapolis Band takes pride on your comments knowing that all of the passion we pour in our perfomance everyday is worth it because of our dear fans, our amazing guests, like you are. We appreciate your comments about our... More 

Bogota, Colombia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had a second stay after having a wonderful week the first time, but this time I got a room on the first tower in this one I dont have to much good things to say has been a really bad decision on comming back here, because what I liked from the hotel is what is gone this time, -... More 

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HardRockMegapolisPA, Noemy Vazquez Y. - Head of Guest Services & Concierge at Hard Rock Hotel Panama Megapolis, responded to this review

Dear VDizeo, our Band is truly sad to read your feedback, nevertheless we have been notified that you are still in house and we have been trying to reach you in order to make up for the things mentioned in your review. Our Band strives to deliver a kicking, exceling service to our amazing guests and we would not want... More 

Palatine, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is excellent. I particularly liked the shower head!! It is clean, lots to see, high rise building and casino is next door. Our room was $224 and included breakfast, which was buffet style and was absolutely delicious!!! Recommend it if you are planning to have an urban style vacation. Kinda far from any beaches.

Was this review helpful? Yes 1
HardRockMegapolisPA, Head of Guest Services & Concierge at Hard Rock Hotel Panama Megapolis, responded to this review

Oksana K, it is thrilling for our band to know that you had such a rocking time on our stage during your last visit to Panama. Our Band strives each and every day to make sure we deliver a kicking and outstanding service and we take pride in the fact that we achieved it with you! Thank you for your... More 

Freehold, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

The place has great customer service. Although is a big place there is always someone ready to assist you. The food was very good and the views were great. The only problem is that the clubs across from the hotel get loud and you can hear the noise from the room. It wasn't unbearable but I like to have quiet... More 

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HardRockMegapolisPA, Head of Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Waooo, Mimi S., thank you so much for your flattering reviews about our kicking service and our always on call activities like our concerts, shows and pool parties. Please know that we are already in conversations with the clubs in front because we know that our guest´s rest is priority. We hope we have the honor of welcoming you once... More 

Montreal, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights, very great location. We got updated to a suite when we got there with nice ocean and city view. We got a lot for our money! Great service, restaurant was ok. CIAO was not so good. The drinks at bars were good. the pool area is very nice.

Was this review helpful? Yes 1
HardRockMegapolisPA, Head of Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Dhebert01, on behalf of the Hard Rock Hotel Panama Megapolis Band we want to thank you for taking from your valuable time to leave a review about your recent visit to our hotel. It is delightful for us to know that you had a pleasant stay where you were able to enjoy the richness of our stage, from our beautiful... More 

Maui, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed in a corner suite, stupid stupid cheap. 5 stars I would say.and great service! there is an abundance of staff, waiting at their new turn to help. Very very nice considering traveling through Central America I've come across a few that were certainly lacking:-)

Was this review helpful? Yes 1
HardRockMegapolisPA, Noemy Vazquez Y. - Jefa de Servicio al Cliente at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Ahoffmaui, thank you so much for your sweet rocking compliments!!! Our Hard Rock Panama Megapolis Band is extremely excited about knowing that your experience with us was amazing and that our staff rocked your world. Ahoffmaui, we hope we have the pleasure of welcoming you again very soon and indulge you with the best of the best that you... More 

Saint Paul, Minnesota, United States
Senior Contributor
26 reviews 26 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a free breakfast buffet and $20 drink credit as part of our package. The breakfast buffet had a great selection of fruit and the kids enjoyed it very much. The pool closed down to children swimming at 8pm, which was a bit of a buzz-kill for the children. We had trouble finding restaurants within reasonable walking distance that... More 

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HardRockMegapolisPA, Guest Service Assistant Manager at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you for taking time to share your experience with us Jake T, we are glad to know that you had a memorable time with your family and that you had the chance to take advantage of the features from your package. That is awesome! We want all of our english speaking guest feel comfortable in our facilities. Our Hotel... More 

Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Great location on Avenue Balboa so just a stroll away from Costa Cintera. It is a pretty standard Vegas-like hotel so no complaints really. A few restaurants and bars within the hotel too. Only issue was the shower was blocked up so it was like being in a pool.

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HardRockMegapolisPA, Guest Service Assistant Manager at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you very much for your review L B, we are happy to know that you enjoyed our strategic location and activities as well. We are sending your comments to our Maintenance Department to avoid this situation in an upcoming stay. Please come back soon! More 

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