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Hard Rock Hotel Panama Megapolis

4.5 of 5
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Avenida Balboa con Multicentro, Panama City, Panama
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Hard Rock Hotel Panama Megapolis
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Ranked #15 of 114 Hotels in Panama City
A recent review
5 of 5 stars reviewed yesterday
christinanm Panama City
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3,102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City
1 review
5 of 5 stars Reviewed yesterday NEW

If you are looking for an experience just by staying at a hotel stay at the Hard Rock. The minute we landed there was a guy with a Hard Rock sign ready to take us to the Hotel. We didn't have to call anyone to take us there. I do not speak much Spanish nor does my friend but most... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Was this review helpful? Yes
Atlanta, Georgia
4 of 5 stars Reviewed 2 days ago NEW

Hotel is vibrant! Service is good and location is excellent. Glitches occurred when they were booked (30 minute elevator delays, hot water ran out between 10 am and 3 pm, TV was out once for 36 hrs; inconveniences aside, the staff was helpful.

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings PanaErneCora... Thank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis. It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the comfort of... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel was very nice, beds comfortable. Elevators are a little slow but it's not a big deal. We were on the All-inclusive plan: Buffet was okay (ate breakfast twice), only ate dinner at the pizza/tapas place. We got an app each and a pizza each. Highly recommend the mini tacos! Overall good experience!

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Linda N. Thank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis . It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the... More 

Toronto, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We just stayed here one night. The place is huge and a little complicated to navigate, some elevators only go to some floors, some floors are not open, some places accessible by escalator only. The room was big, with a small living room separated from the bedroom and two bathrooms, which is great if you plan to have visits' over.... More 

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London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Comfy room, love the shower, well placed and connected to a mall. Lines at reception, check out took too long, elevators could use better signage to explain how to or not to get to top floor bar as it's wasting everyone's time. Programing inefficient, you wait and wait for one to come, lights coming on that it's arriving and it... More 

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HardRockMegapolisPA, Guest Service Team at Hard Rock Hotel Panama Megapolis, responded to this review

Dear Paegas, thank you very much for providing us with such a valuable feedback about your recent stay at our amazing Hard Rock Hotel Panama Megapolis. We are sorry to hear that you did not enjoy our wide range of food venues and options for dinner (or lunch), and that you found them overpriced. For all of our Hard Rockers’... More 

Medellín, Antioquia, Colombia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Con toda certeza volvería a este hotel. Tiene un ambiente excelente, el personal es muy amable, cortés, tiene una gran variedad de ambientes en diferentes horarios que permite al turista disfrutar. Las instalaciones son excelentes. Está muy bien ubicado, lo que permite al viajero un viaje de negocios o placer con toda la tranquilidad. I certainly would return to this... More 

Was this review helpful? Yes 1
HardRockMegapolisPA, Coordinador de Servicio al Huésped at Hard Rock Hotel Panama Megapolis, responded to this review
Google Translation

Excelenstes comentarios Juan O, nos sentimos sumamente felices por el tiempo que te has tomado para compartir tus comentarios y... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the Hard Rock Megapolis July 12-14 and then again the July 17-19. Check in was easy and our room was so very comfy- we had the Rock Suite Gold since we had our 2 boys with us, and let me tell you it was the best- we had our own room and bathroom and so did... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

AMAZING Jfete... Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back. Here at our hotel, you will... More 

Alicante, Spain
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently completed a five night stay at the Hard Rock Hotel in Panama City and I couldn't have been any happier. The hotel looks amazing from the outside and does not disappoint once you get inside. The check in process was efficient and within ten minutes the helpful agent had us ready to get into our room. We were given... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Wow SimonWicksALC, Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. We are honored to read that you had an amazing time at our stage which is why we definitely want to have you back. Our location is unique just like... More 

Millbrae, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved my stay here! I had an amazing room with breathtaking view of the city skyline,full minibar, living room area and comfortable bed/bedding. I ate at the buffet two nights, which is pricey but quite good as well as "Soy," with excellent fusion sushi. I was traveling solo, so having multiple restaurant and club options within the hotel was a... More 

Was this review helpful? Yes
HardRockMegapolisPA, Nooemy V. - Head of Guest Services at Hard Rock Hotel Panama Megapolis, responded to this review

Our entire Hard Rock Panama Megapolis Band LOVED having you on our stage too, Shannon C!!! Nothing excites us more than having incredible fans who enjoy our performance and kicking service. Thank you for your fabulous mentions to Ariel and Tomas, we will make sure they know how happy you are about the service they provided. Please, do not hesitate... More 

Tampa, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Read a lot of negative reviews about negative service and random rants about counting change out in town as if that had something to do with the hotel, so thought I'd share my experience. Checked out this morning from a 6 night stay with my fiancé, although we spent a night out in San Blas, and I have no real... More 

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings DeeRod531. Thank you very much for expressing so much love and loyalty to your Hard Rock Hotel Panama Megapolis experience. Our band was glad to have the opportunity to host you and is willing to do it one more time. Thank you for taking the valuable time to share your review as it let us know the things you... More 

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