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Hard Rock Hotel Panama Megapolis

4.5 of 5
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Avenida Balboa con Multicentro, Panama City, Panama
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1 room 1 guest
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Hard Rock Hotel Panama Megapolis
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3,201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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Brooklyn, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

I was born in Panama but live in NY so to go back and stay at this hotel was great. The staff were very friendly and helpful and the pool and view were beautiful. I loved it that it was right across the street from the mall. During our stay there was a Miss Panama competition going on so there... More 

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Cordoba, Argentina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

this is one of the best hotels in panama city definitely; it must be your first choice, this is a complete hotel. so cool my experience, and i will be back soon!!! the pool area and 2 discos i went, was an amazing experience.

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

This is so great Jose P!!!! It is a pleasure to know that you were so happy at our Hard Rock Hotel Panama Megapolis. It is very exciting for us to receive comments like this, full of affection and excitement. It was a real pleasure to provide you such a great stay in our show. It is great to see... More 

lolabunywabit
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Hardrock Megapolis from July 24-27, 2015 for a girls trip. (about 20) Check in did not go smoothly at all. I felt that the hotel should have been much more sensitive to our situation. We were booked as a group through Funjet with our travel agent. The hotel had rooms for some of us, but not... More 

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear lolabunywabit!! Thank you very much for sharing your experience at our Hard Rock Hotel Panama Megapolis. We are very disappointed with the situation at reception, with feedbacks like yours we can take corrective actions in our departments and it represents an opportunity to improve ourselves every day. Kindly find a message from our managment in your imbox as we... More 

Panama City
1 review
2 of 5 stars Reviewed 4 days ago NEW

Very noisy rooms. Even in the middle of the night. Music is very loud in the whole hotel. Many[ persons of the staff do not speak Engelish. Breakfast was crowded. Pool is great. DJ also. Bell boys are very friendly.

Review collected in partnership with Hard Rock Hotels & Casinos

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings H130FEstephaniek, thank you very much for contacting us and taking the time to share your experience en Hard rock Hotel Panama Megapolis. Kindly find a private message in your inbox from our management as we which to follow up with your comments and gain your trust back. More 

NEW YORK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Can't say enough about this hotel. Its very well worth the stay. Traveled with large group of family and friends. Had problems check-in due to cross communication with the travel service and reservation desk but once resolved most members of group received an upgrade which made everyone happy. Traveling with such a large group can be a bit of a... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Woooow PANSALSA!!!! This is what we call ROCK STAR ATTITUDE!!! Thank you very much for your amazing comments and such a nice description of our stage. We are very happy to know that we could actually spread the Hard Rock Magic on you. It is amazing to see how our fans can have that special and wonderful experience like real... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

This is NOT where you want to be if you are over 20. HUGE crowds, even off season. They gets tons of visitors to bar and other attractions within hotel, so there are always swarms of people. Staff is probably the worst I've ever experienced as far as hotels go. They are managing the crowds, not trying to provide top... More 

Was this review helpful? Yes 1
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Dear YoMama225, receive kind greetings on behalf of the complete band of the Hard Rock Hotel Panama Megapolis. We thank you very much for sharing your comments with us as they are tools that we use to better improve our service standards. According to what we have read, your stay with us was not up to par, reason why we... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

I'm writing this review as it is my last day here. This place was great from the moment we arrived. I got an upgrade to a two bedroom suite. And my mother in law was upgraded as well. We arrived early and were still able to check in. My son loved Teen Spirit which is a place for kids. This... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Wow Sherrie B, Thank you so much for taking the valuable time to leave us your wonderful comments about the great experience that the Hard Rock Hotel Panama Band gave you. Since our hotel was a fun place to you, next time you visit we would like to invite you to hang out at our Float Bar located in the... More 

Bogota, Colombia
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, connected to a mall - very convenient. The décor is awesome; I really enjoyed the vibe and atmosphere. Rooms are big and comfortable (and, in my case, the view of city and ocean was outstanding) Bed sleeping comfort - great! The rooms were tastefully done and the entertainment was a bonus. Don't need to leave the hotel for... More 

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HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Pedro VThank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis . It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the comfort... More 

1 review
5 of 5 stars Reviewed 1 week ago

Our stay was magical with great staff and service. Since we were only there for the night we decided to go to the steak house where we ate a delicious before. The next day we had the best massages at there spa. Also when I forgot my hat and realized when I was home the staff was so supportive and... More 

Was this review helpful? Yes
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Thank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis. It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the comfort of our facilities.... More 

Los Angeles, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel rooms are very clean and the rooms themselves are spacious enough. My parents got a room with a little living room and a balcony. I got a twin room for me and my friend. Once she left, the hotel reception was superb, and helped me get a room closer to my parents. The feel of the hotel is... More 

Was this review helpful? Yes
HardRockMegapolisPA, Guest Service Coordinator at Hard Rock Hotel Panama Megapolis, responded to this review

Greetings Paulina V... Thank you very much for taking the time to share your wonderful review with the Hard Rock Hotel Panama Megapolis Band. It makes us very happy to know that your experience with us was a positive one and we for sure would love to have you back as we which to keep making your feel like a... More 

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