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All 107 Panama City hotels

Royal Sonesta Panama

4.0 of 5 Hotel   |   Calle Ricardo Arias, Panama City 00000, Panama
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Royal Sonesta Panama
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84%
Ranked #21 of 107 hotels in Panama City
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
GreyNomadSydney Sydney
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  • Reviews (71)
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71 people have reviewed this hotel

Traveler rating
    39
    21
    7
    2
    2
See reviews for
9
27
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Panama is expanding so fast it can't keep up; and so too the Sonesta. The hotel is luxurious and the beds the most comfortable my wife and I had ever slept on. The food is good and the front desk staff delightfully friendly. Like the rest of Panama however many of the staff have yet to learn the type of... More

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Oss, The Netherlands
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2014

We stayed a couple of days in this Hotel and it was great. The hotel is just a year old thus everything is brand new. The sushi restaurant wasn't even open yet. The rooms are nice spacious and the bathroom also. The hotel is equipped with gym, sauna, steam bath , jacuzzi and on the roof of the hotel een... More

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Lima
Top Contributor
146 reviews 146 reviews
61 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed June 2, 2014

Booked the hotel after comparing reviews and finally because the number of stars, I wanted something more upscale than a regular 3*. This is a 3* period. We were two, i booked a two beds bedroom. There were no robes, just one hand towel and I think no face towels. The room quite spartan, no complimentary water, no tourism maps,... More

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Boise, Idaho
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

I spent 3 nights at the Royal Sonesta and I found it to be a excellent hotel. It is new hotel and the rooms were great with 47 inch flat panel TV's, comfortable beds and a large well appointed bathroom. I ate three diners at the hotel and the fool was very good. I really enjoyed the swimming pool on... More

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Miami, Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 12, 2014

5 star ... what a laugh... I got there at 9`-30pm .. bar was closed... ridiculous noise from plant machinery in the hotel...breakfast all cold and pathetic service. keep away.... this place is dying a slow death and is run by amatuers with no knowledge of the hotel business

Was this review helpful? Yes 2
Zurich, Switzerland
Top Contributor
94 reviews 94 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 27, 2014

All the good reviews are really true. We have been here 5 nights and got upgraded to a nice and spacious room with a good city view in a higher floor. The hotel is new and so are the rooms. Everything is perfectly clean. The rooms come with everything you need. Big king bed, 47" flat screen TV, spacious bathroom... More

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Stephannie T, Quality Assurance Manager at Royal Sonesta Panama, responded to this review

Dear SwissTrav, First of all we would like to thank you for your kind recommendation. We feel great that you have rate us as an excellent hotel. We try our best to give our guests anything they need to feel comfortable and get a unique experience. We will be more than pleased to have you again as our guest in... More

Covington, Georgia
Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 19, 2014

I highly recommend this 5 star hotel. Nice luxurious rooms and a extremely friendly staff that are well versed in the English language. My Spanish is mediocre at best and I try to speak it at every opportunity, however there are times when my brain can use a break! When I was transferred to the Royal Sonesta from the Novotel... More

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Stephannie T, Quality Assurance Manager at Royal Sonesta Panama, responded to this review

Dear Philip, We appreciate very much your comments and we are glad your stay in our hotel has been delightful for you. We are at the disposal of our guests anytime. Hope you can come and visit us soon. More

Richmond, TX
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2014

We enjoyed our three nights at the Royal Sonesta in Panama City very much. The hotel is new, very clean and the service there was five star. Everyone that worked the front desk was friendly, helpful and eager to please.We had a small problem (long story) and Aurelio and Mario went way beyond what we would have expected to resolve... More

Was this review helpful? Yes 1
Stephannie T, Quality Assurance Manager at Royal Sonesta Panama, responded to this review

Dear Jacquelin, We are very proud you have identified us as ¨great service¨, because that is what we try to give our guests every day making their stay as good as possible. Thank you very much for your review and letting us know your experience in our lovely city. Best regards, More

Cambridge, United Kingdom
Top Contributor
57 reviews 57 reviews
41 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed April 16, 2014

Very cheap for 5* hotel! New hotel with luxurious rooms, big marble bathrooms and very comfortable king size beds Comprehensive and tasty breakfast buffet service included, with amazing views from restaurant Rooftop swimming pool (which is now open), with amazing views of city day and night. Staff were very helpful - nothing was too much. Couldn't have breakfast one day,... More

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Stephannie T, Quality Assurance Manager at Royal Sonesta Panama, responded to this review

Dear StueyD, Thank you so much for your comments and for describing so well our hotel and its facilities. We feel very honor anytime we got to see this reviews from our happy guests making us feel confident that we have reach our legacy of creating memorable experiences. It was a pleasure for us to have you as our guests.... More

Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2014 via mobile

My family and I stayed at this hotel from 4/10/14 to 4/12/14 and must recommend that you avoid it. First we booked a Panama Canal tour through their desk. The quoted price was $65, it ended up quoted at $75 plus we were required to pay another $45 which was not disclosed at the locks themselves - that is right,... More

Was this review helpful? Yes 1
Stephannie T, Quality Assurance Manager at Royal Sonesta Panama, responded to this review

Your comments are very important to us and please accept my apologies for the inconveniences you encountered during you recent visit. We have done some research on your complaint as it is inadmissible incidents like these happen in our hotel. The security department searched the security cameras where your car was parked and no one ever approached to it during... More

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Additional Information about Royal Sonesta Panama

Address: Calle Ricardo Arias, Panama City 00000, Panama
Phone Number:
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Royal Sonesta Panama 4*
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Also Known As:
Royal Sonesta Panama Panama City

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#9 Spa Hotel in Panama City #13 Luxury Hotel in Panama City
Hotel Class
Official Description (provided by the hotel)
Located in the business district of Panama, the hotel is an oasis of entertainment in the center of Panama city. The hotel gives tribute to the Panamanian culture through its design, inspired by the local wildlife and traditions. ... more   less 
Number of rooms
300

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