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The Westin Playa Bonita Panama

Road to Veracruz Km 6, Panama City, Panama
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The Westin Playa Bonita Panama
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The Westin Playa Bonita Panama
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1,085 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indiana
Top Contributor
59 reviews 59 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

As we approach the Westin on our CARAVAN TOUR, our tour director, Carlos Rivera, informs us that this is an "all inclusive hotel" and that we will be getting it all! And getting it all, indeed, is what we got! This hotel dotes on its guests! Every aspect of this hotel was a 5+! Room, bed, shower, WiFi, TV, everything!... More 

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Fairfax Station, Virginia
Top Contributor
61 reviews 61 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The rooms were very nice and very clean and well maintained by the housekeepers. The view was great-- the 4 pools were very nice--nothing special--seemed a bit dirty. However, very few employees spoke english and no one from the lowest level to the highest seemed the least bit interested in doing a good job and serving their guests -- we... More 

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Thank you for your feedback. It is regrettable that your stay with us did not meet your expectations. Sorry to hear about the inconveniences with the language barrier and all the area you mentioned. We are constantly training our staff to improve in our opportunities areas. One of the major purposes of online reviews is to highlight areas for improvement... More 

Doylestown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stopped here for two nights at the end of our Panama introduction trip to have some downtime. Bonita Beach is a short distance up the coast from the canal entrance, yet the area is very quiet and non-urban. The hotel is on the water, but all the beaches near Panama City are polluted and are only to be admired.... More 

Was this review helpful? Yes 2
Mission Viejo, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The Hotel referred us to a tour guide "Iris Gaitan" who took us on an amazing tour of the San Blas Islands. From the moment we took off we knew we would be having a wonderful experience. Iris's smile and welcoming personality made us feel extremely comfortable. All along the route we received information about the countryside, history, economic and... More 

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

We appreciate you taking the time to post such positive comments!. Nothing makes us happier than knowing our guests are enjoyed and had a blast and that we have met your expectations. We're so glad to hear that you had a great experience with our tour guide Iris. It’s nice to hear your recommendation for our future guest. We look... More 

Lakewood, Ohio
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was very clean and comfortable, the buffets were excellent, the pools were beautiful, and the view was amazing. I don't think there are any improvements I could suggest. What a fabulous vacation spot. I would totally recommend this resort!

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

We appreciate you taking the time to post such positive comments!. Nothing makes us happier than knowing our guests are enjoyed and had a blast and that we have met your expectations. We're so glad to hear that you had a great experience in our wonderful and clean rooms, and enjoyed our service and our gastronomic options. The service you... More 

Littleton, Colorado
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I was glad I had read the reviews on Trip Advisor before I went. It lowered my expectations and gave me a good idea of what to expect. Pros-pools are very nice, beds were comfortable, spa prices reasonable for a resort, some of the pool staff are enthusiastic, and food at the Asiana was very good. Cons-check in and out... More 

Was this review helpful? Yes 2
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Thank you for your feedback. It is regrettable that your stay with us did not meet your expectations. Sorry to hear about the inconveniences with the room and the refrigerator you mentioned. We are constantly in training to improve in our opportunities areas. One of the major purposes of online reviews is to highlight areas for improvement and your feedback... More 

Pasadena, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I really enjoyed our stay here. When we arrived we were treated like kings and queens. On the very first day we camped out on the strip of grass between the pool and the beach. We had great service from a young man and lady that would come by and make conversation to brighten our day. We... More 

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

We appreciate you taking the time to post such positive comments!. Nothing makes us happier than knowing our guests are enjoyed and had a blast and that we have met your expectations. We're so glad to hear that you and your wife had a great experience in our pool area, and enjoyed our service and our gastronomic options in starfish... More 

Houston, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Westin Playa Bonita Resort was an absolutely fantastic experience from beginning to end. It is beautiful decorated and you feel the wonderful ambience as soon as you step through the doors, spacious and well designed with nothing left out. Excellent pools, love it because it is away from the hustle and bustle from the city. My husband and I had... More 

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

We appreciate you taking the time to post such positive comments!. Nothing makes us happier than knowing our guests are enjoyed and had a blast and that we have met your expectations. We're so glad to hear that you and your husband had a great experience in our wonderful rooms, and enjoyed our service and our gastronomic options. The service... More 

Stephens City, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Pros- beautiful property, nice pools and lounge chairs, rooms good size, comfortable beds, spa on site was pleasant, bacon on breakfast buffet was great, cab service was prompt, driving up to lobby had a "wow" factor Cons- Staff not attentive and service was very poor, food was not good and in some cases inedible, did not have full set of... More 

Was this review helpful? Yes 1
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Thank you for your feedback. It is regrettable that your stay with us did not meet your expectations. Sorry to hear about the inconveniences with the service, the food in the restaurants and all the areas you mentioned. We are constantly training our staff to improve in our opportunities areas. One of the major purposes of online reviews is to... More 

Victoria, Canada
Top Contributor
139 reviews 139 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous setting. The pools were amazing...all 6 (or so) of them! Situated along the beach, where you can stroll along. Not the nicest for swimming in the ocean, due to rocks, but still can in spots. Property is amazing! many venues on site. Great restaurants to appease your taste buds.

Was this review helpful? Yes
Katerina T, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

We appreciate you taking the time to post such positive comments!. Nothing makes us happier than knowing our guests are enjoyed and had a blast and that we have met your expectations. We're so glad to hear that you had a great experience in our wonderful instalations, and enjoyed our gastronomic options. We look forward to welcoming you back in... More 

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