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Metro Hotel Panama

Calle D El Cangrejo, Panama City, Panama
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Metro Hotel Panama
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Metro Hotel Panama
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83 reviews from our community

Traveler rating
    24
    34
    21
    3
    1
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22
17
10
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
Top Contributor
246 reviews 246 reviews
75 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed March 12, 2015

I only stayed here for two nights after a trans-Atlantic flight. I found it to be a very good hotel ideally situated to explore Panama City. The rooms were spacious and clean and the bathroom was acceptable. Hot water was a little bit erratic. There is free WI-fi and TV in the rooms but no coffee or tea making facilities.... More 

Was this review helpful? Yes
Elias B, Owner at Metro Hotel Panama, responded to this review

Dear Mr. Fernando: Dear Mr. Gustavo Sánchez, On behalf of my team, I would like to thank you for staying with us and for taken the time to review our property. We are glad to hear that you had a good stay at Metro Hotel Panama. Your comments are taken in consideration in order to keep improving our customer service.... More 

Hampstead, London
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 12, 2015

This city centre hotel is functional and acceptable for a couple of nights in uninspiring Panama City. Rooms are large and comfortable. Everywhere is very clean. Breakfast is a fairly standard -- fruit, two sorts of processed meat (same two sorts every day), good coffee, cereal and a toasted sandwich maker, all presided over by a lovely lady with a... More 

Was this review helpful? Yes 1
Elias B, Owner at Metro Hotel Panama, responded to this review

Dear Mr. Peter: Thank you very much for your feedback , which we have shared with our staff. We are very pleased to hear that you had good stay with us, and hoped you had a good time in Panama. We look forward to see you again at Metro Hotel Panama. More 

Edinburgh, United Kingdom
Top Contributor
257 reviews 257 reviews
60 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed February 1, 2015

Firstly, the positives: location was good, and the breakfast staff really friendly and helpful. Breakfast was good and set you up for the day. Negatives: we never had any hot water (nor did our friends in other rooms), and our room was never made up. As we were out all day we really didn't want to have to complain late... More 

Was this review helpful? Yes 1
Elias B, Owner at Metro Hotel Panama, responded to this review

Dear Sir... We are sorry to hear about your unfortunate experience. That was truly not our intention. We really appreciate your feedback and we are currently investigating the concerns you have raised as well as we are working hard to improve our service. Thanks again for taking the time to let us know all inconveniences and be sure that these... More 

Glossop, United Kingdom
Top Contributor
265 reviews 265 reviews
63 hotel reviews
120 helpful votes 120 helpful votes
3 of 5 stars Reviewed January 28, 2015

Arrived in room to find bed not madeup and bloodstains onthe mattress protector, bins not emptied (including toilet paper in)and safety deposit bix not working,no curtain on bathroom window,no soap and towels. All sorted by next day except soap but I should never have been given key with room in that state. Free coffee in reception, breakfast so-so.

Was this review helpful? Yes 1
Elias B, Owner at Metro Hotel Panama, responded to this review

Dear Mr. Kuepper... We are sorry to hear about your unfortunate experience. That was truly not our intention. We really appreciate your feedback and we are currently investigating the concerns you have raised as well as we are working hard to improve our service. Thanks again for taking the time to let us know all inconveniences and be sure that... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 24, 2014

We stayed at the Hotel Metro, Panama in November 2014 for 2 nights. The hotel was very clean and the rooms very modern. Staff were polite and helpful. The location was fine - plenty of restaurants around. Breakfast was basic but adequate. I would say its perfectly OK for a short stay.

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 18, 2014

I stayed at the Hotel Metro (HM) late Sept. 2014 before returning to Tocumen Int'l Airport and then back to the USSA. I found the late afternoon-evening young male desk clerk to be very helpful upon check-in. He spoke some English, enough so that my "un poco Espanol" could fill in where we needed to communicate. On the other hand,... More 

Was this review helpful? Yes 3
Chula Vista, California, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 23, 2014

My husband and I stayed here two nights and were fine with it. It's nothing impressive but it works. The breakfast is practically nonexistent and they don't have any beds bigger than a full size bed but the rooms are fairly large and the staff is helpful.

Was this review helpful? Yes 1
Nashville, Tennessee
Contributor
14 reviews 14 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 30, 2014

Let's start by pointing out that I spend between 160-200 days traveling every year, since 2001....mostly International. And it is my first wever negative review - which means that I really had to be annoyd to write this. I ended up in this hotel, after my hotel booking for this trip was changed by the previous hotel (Wyndham Garden) due... More 

Was this review helpful? Yes 5
San Francisco, California, United States
Top Contributor
124 reviews 124 reviews
79 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed May 30, 2014

I really want to like this hotel! Its got value. I stayed across the street in the Toscana Inne for 3 weeks, and figured that I would save a couple bucks and move across the street and give Metro a shot. I stayed here at the Metro for 4 nights last week, and it was OK for the price. hot... More 

Was this review helpful? Yes 6
Heidelberg, Baden-Württemberg, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

Stayed for 7 days at this hotel, the staff were very friendly and the rooms very clean. Close to everything, within walking distance of restaurants and shopping. The street can be kinda noisy at times but if your room is not facing the street then this should not be an issue. Everyone was very helpful and overall a great time.

Was this review helpful? Yes 1
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