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Hotel Terranova

Calle 49 entre calle Uruguay y Ave. Federico Boyd Bella Vista, Panama City 00507, Panama
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Hotel Terranova
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Ranked #49 of 73 Panama City B&B and Inns
A recent review
3 of 5 stars Reviewed February 18, 2015
Carolina620 Lisbon, Portugal
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109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

extremely rude staff, except for bellboy no english spoken by anyone no hand towels or wash cloths loud music from disco across the street pitiful excuse for a breakfast on the other hand: comfy beds very large rooms fairly clean lots of restaurants nearby very nice shower

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Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 3 weeks ago

If you like sleepless nights, hostile staff and non-existent wi-fi connectivity this place is for you. The hotel is located accross the street from an all-night disco and constant high decibel base runs travel throughout the hotel until 4am. Staff attitude ranges from indifferent to overly hostile- Smiles are not allowed here. Claims to have wi-fi but connectivity very erratic.... More 

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Lisbon, Portugal
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

We only spent one night here, which was ok, but would not recommend it for loger stays. Location is not very interesting (only a few restaurants around but walking distance to a metro station that can take you to the interesting part of the city). Our room had no towels, we asked for them, but they were never delivered. Reception... More 

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Panama City, Panama
Contributor
20 reviews 20 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 6, 2015

..not the professional ones. We didn't and we expected something along the lines of an IBIS or NOVOTEL...what a surprise! We were shocked by the appearance of the place. Good instead of a hostel stay for the location...(restaurant and club district) But hostels here are charming, while this place has no charm. They graciously cancelled our booking and we left... More 

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 4, 2015

Someone came into my room at 2:00 am--didn't take anything or bother me--but the door closing is what awakened me. It made me notice that there are not security locks or bars on the doors something that I will take more seriously in the future. Though I like this hotel for a lot of reasons, this issue makes it impossible... More 

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Nuevo Arenal, Costa Rica
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 3, 2015

We are a family of five and recently stayed for three nights. The location is indeed this hotel's best asset. Our opinion essentially mirrors several other reviews. We are not that particular and found the hotel adequate. The room was clean and spacious though not fancy. For us the staff were friendly enough, never mean but also not warm and... More 

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Monaco
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 5, 2014

The room was basic but fine - you get what you pay for. The location was good - easy walking to pubs/eating; BUT, ... the staff were totally useless, disinterested, uncommunicative and operating in a world of their own. i suspect that none had ever stayed in a hotel themselves and had received no hospitality training whatsoever. They had no... More 

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Savannah, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 23, 2014

Good location. Free breakfast is a joke, restaurant staff are the worst I've ever seen, very slow, ignored me for about 15 minutes until I approached and nicely asked for service, rude, acts like they hate their job. Food was cold, I left and went to a real restaurant. Front desk staff is not much better. Room was basic, not... More 

Was this review helpful? Yes 2
El Palmar, Panama
Top Contributor
73 reviews 73 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 19, 2014

Ideally located hotel, on walking distance from shops (Multicentro) and restaurants etc. Large rooms, nothing fancy but complete. Small pool on rooftop. Free parking (small). Staff does not speak English very well. Breakfast in simple, extra coffee at reasonable charge. Free Wifi, but not always working. Hot water may also not always work, but with temperatures in Panama that should... More 

Was this review helpful? Yes 1
Top Contributor
59 reviews 59 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed October 1, 2014

I literally was in and out in less than 5 minutes. This places is a half star hotel. Rooms are olddddd, not clean, bathrooms are a nightmare. Sorry but for the same price or less more you can find better solutions. People at lobby were very kind, the let me see the room before paying for it, because let me... More 

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