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Courtyard Panama at MetroMall Mall

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Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
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Courtyard Panama at MetroMall Mall
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314 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phoenix, Arizona
Level Contributor
712 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 1,037 helpful votes
4 of 5 stars Reviewed yesterday NEW

I chose this place because it was close to the airport. I was happy with all aspects of my stay. The front desk team were all friendly and professional. It is not a big hotel but did have a nice café/restaurant in the lobby. The room was plenty big with a very comfortable bed, a work desk and decent water... More 

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Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very conveniently located right next to a large mall, with several good eating establishments. It is reasonably priced, and the staff was EXCELLENT. The room was absolutely spotless, everyone was extremely polite and helpful, an all-around great experience.

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Tokyo Prefecture, Japan
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The staff has been nice and close to a mall center, which makes it easy to find a place to eat. The room was comfortable, ample and simple. The only problem is the distance to the center of the city. Please, pay attention that two Courtyard are located in Panama, and two are close to a mall center. The multiplaza... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Dom Bourgeom. Thank you for sharing your recent experience in Courtyard Panama at Metromall Mall. You’re giving us a great tip. Our company operates two Courtyard Hotels in Panama, Courtyard Panama at Multiplaza Mall is located within Multiplaza Pacific Mall and in the heart of entertainment and business district. It is an amazing property and is the place to... More 

San Antonio, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for four days when we came in country last week and are now here for another three days before we depart Panama. We picked this location as it being close to relatives of my wife. The first stay (last week) started off rough, since we had requested on multiple times, to have connecting rooms (1 x room... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Joe D. Thank you for sharing your recent experience in Courtyard Panama at Metromall Mall. I really sorry for the inconveniences. You're a very important client to us and we appreciate your feedback. This is the best way to improve our quality and give the best experience. I recognize our clients feedback is the best way to know our... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is well appointed, clean and fairly new - a very typical Courtyard. It has a nice little pool for the kids. The food is not bad. It is also close to the airport - however you should not confuse this with the other Courtyard that is also next to a Mall (Multiplaza, which is a nicer mall than... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear A2HC. Thank you for sharing your comments about your recent stay in Courtyard Panama at Metromall Mall. You're giving a great tip about our two Courtyard Hotels in Panama, both hotels are located inside a Mall. Our Hotel is located within Metromall Mall and just a few minutes from Tocumen International Airport, also we're about 25 minutes from city... More 

Charlotte, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I was here for 10 days, by the second day, everyone knew my name and greeted me as if we were old friends. Cesar, Ana and Guillermo did a great job running the restaurant. To be able to walk to the MetroMall was convenient for shopping, and getting a taxi. I will definitely be back when in the area.

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Hilario E. Thank you for sharing your experience in Courtyard Panama at Metromall Mall. I feel really proud of our team members, the're the best and this is what happens when you feel passion for what you do. This's not our job, this is our passion. I'll share your comments with the team, they'll be happy to hear your... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I enjoyed it they were nice to me the workers at the front desk Lourdes was the best very kind I had some troubles and Lourdes was always there friendly thank you Marriott Courtyard enjoyed my stay there.

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear dion C. Thank you very much for sharing your comments about your recent stay in Courtyard Panama at Metromall Mall. We're passionate to serve and we love to hear you enjoyed your stay with us. Will be a plasure to serve you again in a near future. Sincerely, Marcos Romano Courtyard Panama at Metromall Mall More 

columbus GA
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 25, 2015

Checked in late that was an experiance clerk had me sharing a room with nobody I knew lol . Other than that room was nice and spacious and bed very comfortable. Very close to the airport that was convenient.

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear allaroundtheworld874. Thank you for sharing your experience about Courtyard Panama at Metromall Mall. I'm so sorry for the room we assigned you, I assure you I'll see this situation with our Front desk manager in order to avoid this kind of mistakes. Otherwise I appreciate you enjoyed your stay with us and the fact that you found our location... More 

Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 22, 2015

1 year ago was my last visit in this hotel, I was very please with my visit. check it was very good Lourdes did a very good job, carol you did a very good job on training her congrats. Jennifer did my checkout she handle her self very good, lucia made sure everything ran the right way. restaurant personal is... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Fred G. Thank you so much for sharing your recent experience in Courtyard Panama at Metromall Mall, but specially for the recognition of our team members. I really feel proud to be part of this amazing team, they all make a big difference. I hope you could have the time to enjoy the Metromall Mall and the convenience to... More 

Bogota, Colombia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

I loved it! All the people were extra nice. They must have a really good training cause all the employees where giving their 100%, there is a guy in the restaurant named Jose... Really cool to talk to, and he had this great smile and energy. plus the hotel is right in front of a great mall!

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Kimberlyta. Thank you for sharing your recent experience in Courtyard Panama at Metromall Mall. It's nice to hear our team members did it great. I feel proud of my team. We hope you can come again in a near future. Will be a pleasure to help you. Sincerely, Marcos Romano General Manager Courtyard Panama at Metromall Mall More 

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