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Courtyard Panama at MetroMall Mall

3.5 of 5 Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
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Courtyard Panama at MetroMall Mall
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Courtyard Panama at MetroMall Mall
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260 reviews from our community

Traveler rating
    120
    93
    37
    5
    5
See reviews for
71
56
14
70
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Top Contributor
128 reviews 128 reviews
79 hotel reviews
145 helpful votes 145 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We are Marriott members and have stayed at Marriotts all over the world. This is one of the few times that we have been unhappy with the hotel. We stayed at this hotel for one night due to its proximity to the airport. Our room and the common areas were not up to the Marriott cleanliness standards. Our key did... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear travelinstead. Thank you for sharing your recent experience in Courtyard Panama at Metromall Mall. I sincerely apologize for what happened during his recent stay in our hotel. I assure you that we will continue working to improve these areas of opportunity. Our goal is to offer the best experience and give memorable stays to our clients. I kindly ask... More 

Cartagena, Colombia
Top Contributor
50 reviews 50 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you go to Panama for business , this hotel it's the best option! Right besides a great mall , near downtown, and you Have everything at hand. The price was pretty good and the mattress was great . Very comfortable and clean rooms . Good breakfast. Definitely my choice in Panama

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Thegastrojudge. Thank you very much for sharing your experience in Courtyard Panama at Metromall Mall. It's great to hear you enjoy the hotel and the convinient location within Mertormall and just a few minutes from International airport, and many other local acttractions. It's a honor to have you as a loyal guest. Please let us know when you come... More 

Naples, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Room 628 was a great room. It is high enough there is no noise at all. Our view was if the mall. The mall is less than 100 yards away and the biggest I have ever been in with any store imaginable. The service was excellent and many people their spoke English which was great since I can't speak Spanish.... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Hi Planeandboat. Thank you so much for sharing your experience in Courtyard Panama at Metromall Mall. We love you enjoy your stay with us and you could experience shopping in our Mall. Please let us know when you come agaun to Panama, will be a pleasure to serve you again. Best regards, Marcos Romano General Manager Courtyard Panama at Metromall... More 

Seattle, Washington
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 8, 2014

I stayed at this Courtyard Marriott the night before I left for an early flight back to the US because it was so close to the airport. When my driver dropped me off and unloaded my luggage, no one was there to help load it onto a cart. They were all sitting on the other side of the doors talking.... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Tropical_sea_woman. Thank you for your comment and preference. I really sorry for the situation with the hot water. We haven't received any other report, but we'll check everything and be sure everything is working properly. As a courtyard Hotel we don't have a bell boy service the people you saw talking were probably the taxi drivers, they aren't part... More 

Asheville
Top Contributor
117 reviews 117 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 27, 2014

Like so many other we stayed here the night before an early flight from PTY. The hotel is a pretty typical Courtyard, the rooms could be a little nicer but really no major complaints. There is a restaurant and a pool but there biggest advantage is the covered walk into MetroMall which is a huge complex with restaurants, stores, movie... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear dbaaronson. Thank you so much for sharing your experience at Courtyard Panama at Metromall Mall. It's nice to hear you enjoyed the great facilities in Metromall and the great location just a few minutes from the Airport. I hope to see you soon in your next trip to Panama. Sincerely, Marcos Romano General Manager More 

Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 23, 2014

I have stayed here on several previous occassions. It is a quick $20 cab ride to the airport. It is right across the street from the mall which has nearly 300 stores. The service was excellent. The room was clean and spacious and had everything I needed: refrigerator, coffee maker, free wifi, king bed and a good flat screen TV... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Travelingman804, Thank you for sharing your experience at the Courtyard Panama at Metromall Mall. We appreciate your feedback and are delighted to hear that you had a great stay and enjoyed our convinient location within Metromall Mall and just a few minutes from the airport. Please come a visti us again in your next trip to Panama city. Sincerely,... More 

Riverview, Florida
1 review
5 of 5 stars Reviewed October 14, 2014

Ms. Zelda and Ms. Geraldine was very excellent member of your courtyard in Panama,Panama City. These young ladies made my father-in-law and myself feel just like home. The excellent understanding of the English language was excellent. Outstanding service all around.

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Hi Geraldopana. Thank you so much for your review. It's nice to hear such good comments from our clients about our service and our great staff members. You can be sure i'll share your valuable comments with my staff, they'll be happy to read it. I hope to serve you again in your next trip to Panama. Sincerely, Marcos Romano... More 

Philadelphia
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2014

We were part of a tour group and stayed here for 3 nights. The rooms were clean with refrigerators. There was free internet. Great location next to the MetroMall (many high end American shops) and near the Johns Hopkins Hospital. The buffet was fine for us. It was an easy stay as the hotel layout and rooms were most efficient.... More 

Was this review helpful? Yes 2
Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Kat 714. Thank you for this beatiful comment. I think your stay was with our another Courtyard property here in Panama, the one in Multiplaza. Anyway, it's nice to hear such nice commets from one of our properties. Thank you so much for your preference and I hope you could give us the oportunity to serve you in your... More 

Canada
Contributor
19 reviews 19 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 30, 2014

The good: I regularly stay at Marriott properties (as a matter of fact I am a Gold member) around the world, this is one of the cleanest and well kept courtyards I have been to, although some areas may need maintenance soon, but nothing really important (pool tiles falling off etc). The bad: Service! I was here because Copa Airlines... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear SkytravellerCanada. Thank you so much for sharing you valuable comments with us. I would like to apoligize for the service you received in our Hotel. We're making huge effort in improve the quality of our service we try hard to get the best people in our team and to motivate them to give the best possible service. I'm sure... More 

USA
Top Contributor
751 reviews 751 reviews
73 hotel reviews
190 helpful votes 190 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located directly next to the metro mall which is nice. The rooms are basic and the beds are kinda hard. The bathroom has very hot water so be careful. The buffet at the hotel is just Ok.

Was this review helpful? Yes 1
Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear. Autumn M. Thank you for taking the time to share your experience in Courtyard Panama at Metromall Mall. It's great to hear you enjoy our strategic location within Metromall Mall and just a few minutes from the International Airport. I really feel sorry that we couldn't give you the experience you were expected. Our main mission is to provide... More 

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Additional Information about Courtyard Panama at MetroMall Mall

Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard Panama at MetroMall Mall 3.5*
Number of rooms: 120
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At MetroMall Mall Panama City
Hotel Style:
#8 Family Hotel in Panama City
#13 Romantic Hotel in Panama City

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