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Courtyard Panama at MetroMall Mall

3.5 of 5 Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
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Certificate of Excellence 2014
Courtyard Panama at MetroMall Mall
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Courtyard Panama at MetroMall Mall
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266 reviews from our community

Traveler rating
    121
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    40
    5
    5
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72
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Connecticut
Top Contributor
61 reviews 61 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I had the opportunity to stay at this Courtyard two times on my way in and out of Colombia. It proved to be a convenient location to the airport for a quick overnight stay. The hotel staff were friendly and the lobby restaurant provided a decent meal for the night

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Stephen K. Thank you for taking the time to share your recent experience at the Courtyard Panama at Metromall Mall with us. We'll be glad to serve you again in your next trip to Panama and I hope to see you soon. Sincerely, Marcos Romano General Manager Courtyard Panama at Metromall Mall More 

parisf
Top Contributor
193 reviews 193 reviews
25 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were promptly checked in here upon arrival despite the check in time of 3p.m. as our room was ready by 12:30p.m. The luggage was promptly bought up to our room. The room on the 2nd floor was very conveniently located, right next to the restaurant which we had our breakfast and dinners for the 3 days were stayed in... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear ChillyWilly2. Thank you for your comment about Courtyard Panama at Multiplaza Mall. We love the fact that you enjoy your stay in our Courtyard Multiplaza property, located within Multiplaza Pacific Mall, the best and most exclusive shopping center in Panama. I will share your valuable comments to the General Manager of that property. thank you for your loyalty to... More 

Scottsbluff, Nebraska
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 5 weeks in Panama. This is next to a large mall so we were able to get a throw away cellphone that could be used in other countries with different SIM card. The breakfast buffet was excellent as were the employees who kept to stocked and our coffee cups full. Enough of Hotel employees spoke enough English that... More 

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Buenos Aires, Argentina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice clean hotel right next to the metro mall. Food was good enough and service above average. The only thing to comply is that the waiters dont let you eat in peace. They are too worry about your needs and thus becomes annoying

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New Brunswick
Top Contributor
243 reviews 243 reviews
104 hotel reviews
179 helpful votes 179 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is on the airport side of panama city so is easy to get to from the airport - cab $20US. Our room was clean and a good size and overlooked the pool. The pool was nice and generally quiet with plenty of loungers and umbrellas. There is a huge frigid (fierce A/C) mall next door with a large... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Keenvisitor. Thank you so much for the great review about the destination and our hotel. I'll do my best in order to find the best way to avoid situations like you described with taxi service. As you may know they're a third party vendor, they aren't part of our staff, but we can demand them a better level of... More 

Vancouver, Canada
Top Contributor
128 reviews 128 reviews
79 hotel reviews
146 helpful votes 146 helpful votes
2 of 5 stars Reviewed December 20, 2014

We are Marriott members and have stayed at Marriotts all over the world. This is one of the few times that we have been unhappy with the hotel. We stayed at this hotel for one night due to its proximity to the airport. Our room and the common areas were not up to the Marriott cleanliness standards. Our key did... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear travelinstead. Thank you for sharing your recent experience in Courtyard Panama at Metromall Mall. I sincerely apologize for what happened during his recent stay in our hotel. I assure you that we will continue working to improve these areas of opportunity. Our goal is to offer the best experience and give memorable stays to our clients. I kindly ask... More 

Cartagena, Colombia
Top Contributor
52 reviews 52 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 5, 2014

If you go to Panama for business , this hotel it's the best option! Right besides a great mall , near downtown, and you Have everything at hand. The price was pretty good and the mattress was great . Very comfortable and clean rooms . Good breakfast. Definitely my choice in Panama

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Thegastrojudge. Thank you very much for sharing your experience in Courtyard Panama at Metromall Mall. It's great to hear you enjoy the hotel and the convinient location within Mertormall and just a few minutes from International airport, and many other local acttractions. It's a honor to have you as a loyal guest. Please let us know when you come... More 

Naples, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Room 628 was a great room. It is high enough there is no noise at all. Our view was if the mall. The mall is less than 100 yards away and the biggest I have ever been in with any store imaginable. The service was excellent and many people their spoke English which was great since I can't speak Spanish.... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Hi Planeandboat. Thank you so much for sharing your experience in Courtyard Panama at Metromall Mall. We love you enjoy your stay with us and you could experience shopping in our Mall. Please let us know when you come agaun to Panama, will be a pleasure to serve you again. Best regards, Marcos Romano General Manager Courtyard Panama at Metromall... More 

Seattle, Washington
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 8, 2014

I stayed at this Courtyard Marriott the night before I left for an early flight back to the US because it was so close to the airport. When my driver dropped me off and unloaded my luggage, no one was there to help load it onto a cart. They were all sitting on the other side of the doors talking.... More 

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Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear Tropical_sea_woman. Thank you for your comment and preference. I really sorry for the situation with the hot water. We haven't received any other report, but we'll check everything and be sure everything is working properly. As a courtyard Hotel we don't have a bell boy service the people you saw talking were probably the taxi drivers, they aren't part... More 

Asheville
Top Contributor
119 reviews 119 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 27, 2014

Like so many other we stayed here the night before an early flight from PTY. The hotel is a pretty typical Courtyard, the rooms could be a little nicer but really no major complaints. There is a restaurant and a pool but there biggest advantage is the covered walk into MetroMall which is a huge complex with restaurants, stores, movie... More 

Was this review helpful? Yes
Marcos R, General Manager at Courtyard Panama at MetroMall Mall, responded to this review

Dear dbaaronson. Thank you so much for sharing your experience at Courtyard Panama at Metromall Mall. It's nice to hear you enjoyed the great facilities in Metromall and the great location just a few minutes from the Airport. I hope to see you soon in your next trip to Panama. Sincerely, Marcos Romano General Manager More 

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Additional Information about Courtyard Panama at MetroMall Mall

Address: Avenida Domingo Diaz via Tocumen | Centro Comercial MetroMall, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Panama at MetroMall Mall 3.5*
Number of rooms: 120
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Also Known As:
Courtyard Panama Metromall Hotel Panama City
Courtyard Panama At MetroMall Mall Panama City
Hotel Style:
#8 Family Hotel in Panama City
#13 Romantic Hotel in Panama City

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