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DoubleTree By Hilton Panama City

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Via Espana & Federico Boyd Ave, Panama City, Panama
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Bed & Breakfast Package
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DoubleTree By Hilton Panama City
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637 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree By Hilton Panama City
See the most recent reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 17, 2014

Hair in shower. Dirty shower glass door. Ask at receptionist Dec 169:20pm pool hours an location, went there an signs posted everywhere that was closed for maintenance. I went to ask her why didn't she tell me, 4 months in the job, took shift early afternoon and response was "I did not know" Personnel not courteous. Where I was complaining a... More 

Was this review helpful? Yes 1
Juan A, Manager at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Apreciado Tomas Lamento mucho lo sucedido en su estadia en nuestro hotel. Me gustaria poder conversar con usted personalmente y... More 

Hermosa Beach, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 7, 2014

This hotel is very good. The location could not be better. It is just a few steps away from the new metro. The service was good and the staff is very helpful. The breakfast is also good. I would definitely stay here again when in Panama.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Jack Gracias por sus comentarios Lo esperamos nuevamente en nuestro hotel slds Juan M Arboleda More 

Paris
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 29, 2014

We stayed here for 4 days and the hotel is very comfy and clean and the best part is its location because it is a 3-4 minute walk away from the metro,bus stand and lots of shops and restaurants. The rooms are clean but the service is average. The cleaners did not do much everyday and the service was slow.... More 

Was this review helpful? Yes 1
Juan A, Manager at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Gracias por sus comentarios Tomaremos en cuenta todas sus sugerencias para mejorar nuestro servicio. Esperamos pueda hospedarse nuevamente con... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 24, 2014

Nice hotel. Clean. Close to Metro Station, Cinta Costera and good restaurants. Free breakfast. Most important thing....the courtesy of the employees!! Very friendly and pending to every detail. The only service I didn't like was the laundry service. I gave them a dirty short pant and was returned dirty. I claimed to front desk and the discounted from the final... More 

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Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear Alma, Thank you for your comments. Sorry for the laundry inconvenient, we are going to check what happened. Hope to have you back in our hotel soon. Regards, Juan M Arboleda More 

New York, United States
1 review
5 of 5 stars Reviewed November 21, 2014

The place was very clean and orderly. The staff very pleasant and helpful. Although I checked in very early in the morning, they made the room available well before noon. The location, near a metro train station is very convenient to the Seafood market and teh Casco Viejo area

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Yakov, Cordial Saludo Nos complace mucho que haya disfrutado si estadia, lo esperamos de Nuevo Slds Juan M Arboleda More 

Santa Cruz de la Sierra
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed November 21, 2014

This hotel is well located, but service is poor. Room size is fine, again, if you're not paying a high price. The restaurant is the lowest point, however, nobody seems to know that you do need a fork to eat scrabbled eggs ando cup to drink your coffee.

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Cormachea Gracias por los comentarios, los tendremos en cuenta Esperamos poder tenerlo de vuelta pronto Slds Juan M Arboleda More 

Albany, Georgia
2 reviews
4 of 5 stars Reviewed November 17, 2014

The hotel is in an awesome location. The staff made us feel comfortable. However you cannot bring a visitor without an extra charge of 50.00, therefore I gave the value of "POOR" If you are a Gold Member make sure you visit the 7th deck.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Harold, Gracias por los comentarios. Esperamos tenerlo de nuevo en nuestro hotel pronto. Slds Juan M Arboleda More 

panama city, Panama
2 reviews
4 of 5 stars Reviewed November 7, 2014

I have to say that the staff was really helpfull and a single nice gesture such as been offered a cookie to my wife, my son and me at arrival, made such and amazing difference. My son keeps telling me now that he wants to go back! Great stay! Keep it up!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Efren, Nos alegra que les haya gustado nuestra galleta. Esperamos poderlos tener nuevamente en nuestro hotel. Slds Juan M... More 

Nayarit, Mexico
1 review
3 of 5 stars Reviewed November 5, 2014

Love the location of this place, you can walk anywhere in the Bella Vista & Marbella. Also, you can hop on the subway to Albrook. Do not get a room by the elevators, they play loud lobby music at all hours of the day in an attempt to be "trendy".

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Hola Steven Gracias por comentar en Tripadvisonr Revisaremos lo de la musica Slds Juan M Arboleda More 

Breda
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 5, 2014

The Double Tree has good to excellent service, reception speaks good English. Breakfast is very English and relatively fresh. Housekeeping will bang your door untill you open it to tell them to come back later. This wasn't very relaxing. Location is great, do not rent a car - use a taxi.

Was this review helpful? Yes
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review
Google Translation

Apreciado TVaesen Gracias por los comentarios Nos complace mucho que haya disfrutado su estadia Esperamos volverlo a tener en nuestro... More 

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