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Hotel Riu Plaza Panama

4.0 of 5 Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
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Hotel Riu Plaza Panama
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Hotel Riu Plaza Panama
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1,190 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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  • English first
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Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 days ago NEW

We spent several days at the hotel. Well located. Friendly. We would stay there again. I have to put 200 characters to complete this review. What do I need to say more? I would stay there again. Still not enough characters. Trip Advisor, this is ridiculous. It's a great hotel.

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Woodmere, New York
3 reviews 3 reviews
2 of 5 stars Reviewed 3 days ago NEW

Lobby and rooms are nice, but the service and certain key amenities need to be fixed. I stayed at the RIU Plaza for 6 days. These are the problems I encountered: 1. only one of the 4 treadmills were working and the single working machine was constantly busy. My dauther is a marathon runner. This presented a problem for her... More 

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3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed three nights and was surprised how nice the hotel was. Very good breakfast, many options! Great staff. Our room was a bit worn, but quite minor. The design was modern and clean. Would stay again in a heartbeat.

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New York City, New York
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We wanted a convenient, full-service Panama City hotel and picked the Riu based on online reviews. It was even better than expected--a pretty perfect hotel. The rooms were comfortable, spotless, with particularly nice amenities (in addition to the usual toiletries we were given toothbrushes, toothpaste, a sewing kit, and more). We'd booked an "executive" room, which included bathrobes and a... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked Club Twin Double Room - Given Room with 1 double bed at 2pm with promise of second double bed in 30mins - same promise at 3pm, 4pm and every hr untill 9pm - Got back to room after a night out at 2am and found a child's single bed had been fitted - After an hr trying to get... More 

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RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you for sharing your comments with us. We welcome all constructive criticism, as it helps us to improve in the future. Concerning the inconvenience of your room you found up on your arrival, it’s a shame that you felt this way. Our Front Desk team does its best to satisfy and accommodate all requests from our valued... More 

1 review
1 of 5 stars Reviewed 1 week ago

The service in the hotel is awful!Personal don't understand English,room service and restaurant too.Im disappointed and never get back here.They don't even have bathrobe!And when I called to the room service ,they told me that the bathrobe they have only in vip rooms!

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RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear Mr/Ms. Диана Г, Thank you for taking the time to give us your feedback and for expressing your concerns. For us every comment is helpful to improve the hotel’s services and for ongoing and future staff training. We are sorry to hear that our customer service failed to live up to your expectations. We apologise for the inconvenience regarding... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

This hotel with a barely speaking english staff, with in complete rooms, incompetent staff!! There were no bath robes or slippers in our room. After i called to ask for some, they said its only reserved for vip customers. The first day i arrived, i called into house keeping (where of course no one spore english) and after a tiering... More 

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RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, We want to thank you for choosing RIU Hotels and Resorts to enjoy your holidays and for taking the time to give us your valued feedback. Our policy is to make every attempt to keep our guests satisfied. We were concerned to read that we failed to live up to your expectations referring the services provided by our... More 

Senior Contributor
31 reviews 31 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I know this Hotels from businesstravelling. This time I was travelling with my wife and with a backpack. When we arrived, no-one did open the taxi-door we entered the receptionhall, there were 5 employees free, but no one cared about us, we went there and informed that we do have a reservation for the executive floor, they did not believe.... More 

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Panama City, Panama
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wouldn't be doing the RIU justice if I labeled it solely as a a business hotel. The RIU teeters on FIVE stars and the only thing holding it back is the overall size of the grounds and its central location in the heart of area bancaria alongside calle 50. As you enter the hotel there is a groovy Sushi... More 

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Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was a large senior suite and was kept clean by the staff. Unfortunately, previous occupants had stained the nice sofa. The bed was comfortable and the expansive bathroom area was nice, though with little privacy. The "guest" washroom was a nice touch. The breakfast buffet was pretty good and had a large selection. My only minor complaint was... More 

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Additional Information about Hotel Riu Plaza Panama

Address: Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Riu Plaza Panama 4*
Number of rooms: 644
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Also Known As:
Hotel Riu Plaza Panama Panama City
Hotel Style:
#5 Spa Hotel in Panama City
#6 Business Hotel in Panama City
#9 Family Hotel in Panama City
#11 Luxury Hotel in Panama City

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