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Hotel Riu Plaza Panama

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Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
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1 room 1 adult
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Hotel Riu Plaza Panama
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1,757 Reviews from our TripAdvisor Community

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toronto canada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here a week as part of a package deal. Located downtown on one of the busiest streets (of which there are many) in Panama. Good shopping close by with the new SOHO mall across the street and the Multicentre a few blocks away. Good restos nearby including La Casa de Mariscos (5 minute walk) and those in the Soho... More 

Helpful?
Thank davCanada
Utah
Level Contributor
130 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best value of this trip out of 3 hotels we stayed. Excellent services everywhere from bi-lingual staff. Floor to ceiling window in our room on the 32nd floor for exciting and interesting views of the city. Nice large, clean comfortable well appointed room with sitting area, double sinks, large shower, shampoo and conditioner, coffee maker, refrigerator, plush towels and... More 

Helpful?
2 Thank Richard M
Sevenoaks, United Kingdom
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed three nights at this hotel in January working at a conference - and am very positive about the experience. Location: the hotel is on a busy street that seemed constantly congested with traffic but was within easy walking distance of banks, shops and the rest of the city. Bedrooms: My room on 20th floor was large with a... More 

Helpful?
Thank Rick W
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you for your overall positive comment about our hotel. We welcome all constructive criticism, as it helps us to improve in the future. Our main priority is to make our customers feel comfortable. We were pleased to read that you felt good in our rooms and kept the location of our hotel positive in your mind. For... More 

Panama
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The room & hotel are very nice, as I've stayed there several times. After breakfast, the key would not work, so I asked the room attendant (she was cleaning another room), and she replied I needed to go downstairs to check in. I did not feel up to it, so I asked my husband. He went down, and they replaced... More 

Helpful?
Thank Lora S
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you for choosing our hotel Riu Plaza Panama so many times. We appreciate your feedback very much because it helps us improve our service. We are very sorry to read about the incident with your key. We kindly ask you to contact our Customer Service Department via crm@riu.com for further assistance. We sincerely hope you will chose... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel for a getaway to panamá, and what a grea decision to stay here in panam city. We booked a suite, which was very spacious, well-furnished and very comfortable! The views of the city are amazing! The staff is very kind and helpful! We had breakfast in the main buffet, which overs a wide variety of... More 

Helpful?
1 Thank CCRM0105
Panama City, Panama
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were great, locations cool (apart from the busy street) and service was good too. Would stay again if ever in Panama City. Please look for the offers. Sometimes you can get rooms for as low as $85

Helpful?
1 Thank rpkers
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Riu is an excellent hotel. We stayed in a king suite which had a superb view of panama city. The breakfast are absolutely plentiful and lack nothing. The service is also great and we had no problem with room service. Staff helped us in knowing where to go in panama gor everything we were looking for. I honestly cannot complain... More 

Helpful?
Thank Alric C
Cayce, South Carolina
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel Riu DISCRIMINATES against retirees in Panama, Pensianados are supposed to get a discount from the regular rate. Riu informed us yesterday that retirees have a different rate. The regular rate is $140, the retiree’s rate is $300+ 10 %. With the discount that is $165, more than the regular rate. This is not only wrong, it is ILLEGAL. For... More 

Helpful?
Thank bernardoray21
Level Contributor
78 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had such a amazing stay at this hotel, this is one of the places that is trying to make every customer happy. Rooms are clean , food is great! I would definitely recommend this place. In my opinion in Panama the best place to stay.

Helpful?
Thank Colin W
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