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Hotel Riu Plaza Panama

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Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
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Hotel Riu Plaza Panama
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Hotel Riu Plaza Panama
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1,352 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is nice but the reason why I'm giving them 3 to 4 stars rating is because 1. The customer service charges you to make calls to book a tour. A local phone call to book a tour and they charge you.. Pretty bad customer service. 2. They rip you off with taxis service from the hotel. They charge... More 

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Panama City, Panama
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The lobby is pristine. The decor is fabulous and the rooms are amazingly decorated. However due to extreme lack of maintenance and follow through, the AC gets hot in the middle of the night, the cable goes off from time to time and housekeeping does a lousy job of 'cleaning' the rooms. Restaurant and bar staff are extremely forgetful and... More 

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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It was our first trip to Panama and this hotel was great! Clean rooms, friendly staff, nice pool and a good restaurant/bar. They had a special Salsa night on Wednesday which was a lot of fun (good mature crowd). And it's right beside a Pizza Hut and KFC if you get the craving :) Would definitely recommend this hotel to... More 

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Tampa, Florida
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 1 week ago

Liked everything about our stay here. From allowing us to Check-in at 10am after early morning arrival from US to the free mini bar (initial contents only). The amenities are stellar too. From 5 eateries to spa and salon services. Walking distance to other local restaurants was a big plus too. Staff are welcoming. Attentive yet not imposing. Great hotel... More 

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Calgary, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Well located, close to the pathway along the ocean, 10 minutes by Taxi to Old Panama and great food and service. Quick walk to the Multicentro mall, hop on hop off bus stops right outside the Riu Plaza. Food was very good and affordable and surprisingly the beer was cheaper than at the little cafes. Breakfast buffet was included and... More 

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Denver, Colorado
Top Contributor
150 reviews 150 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at the Hotel Riu Plaza Panama City. It is still a great hotel with every possible amenity. They have a great breakfast buffet, business center, pool, etc, etc. Loved the free valet parking. The staff is great and were quick to make suggestions for places to eat, get cabs when needed, and direct us thing... More 

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Oisterwijk, The Netherlands
Contributor
19 reviews 19 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a frequent flyer and ex-tourismmanagement teacher, I am a pretty spoiled chick on hospitality and service. The Riu Hotel is a good hotel for a short break when visiting Panama city. What to expect: + spacious rooms and nicely decorated + soundproof rooms! + wonderful beds & matrasses (slept like a baby) + beautiful city view + bathroom with... More 

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Riu Plaza Panama City is a great hotel. The staff was friendly and very professional The rooms were very nice and clean and the beds were very comfortable. The buffet was outstanding. The pool was really nice. Overall the Riu Plaza is very good, but has a little catching up to do to be as good as the Riu... More 

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Paraguay
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being a regular business traveller, I stay in many hotels, this one is one if my favourites and have stayed here several times. Upon check in you are made to feel welcome and the experience continues with the polite and extremely helpful staff. The hotel is bright and clean with tasteful decour. The rooms are no exception, decorated to a... More 

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Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in Panama for 15 days and visited several locations, so we stayed in a variety of hotels. We have visited Panama City previously and stayed in a competing hotel. Now that we have stayed at the Hotel Riu, we won't stay anywhere else in Panama City. This is a trendy, upscale hotel with wonderful service, friendly employees and... More 

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