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All 105 Panama City hotels

Hotel Benidorm

2.5 of 5 Hotel   |   Ave. Peru y Calle 29, Panama City 0816-01275, Panama
Hotel amenities
Hotel Benidorm

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Ranked #86 of 105 hotels in Panama City
A recent review
3 of 5 stars Reviewed January 20, 2014
phardog Fayetteville, Arkansas
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75 people have reviewed this hotel

Traveler rating
    17
    27
    17
    7
    7
See reviews for
9
16
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Fayetteville, Arkansas
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 20, 2014

I was there in December for a couple of days and the first room was sparse. No hot water and the air conditioner remote consisted of unplugging the unit from an unprotected, uncovered receptacle. No screens on windows and pretty noisy. I could not get the safe to open and after the receptionist mocked me for not being able to... More

Was this review helpful? Yes 1
Toluca Lake, California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 19, 2013

I cannot say enough about Jose Carlos and his staff. I was moving from Los Angeles to Bocas del Toro, with an overnight stop in Panama City. The Hotel Benidorm was one of two hotels I was looking at, based on the fact that they both accepted pets. After exchanging a couple of emails with Jose Carlos, it was very... More

Was this review helpful? Yes 4
Valparaiso, Chile
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2013

We were very glad to find a hotel which accepted us with our dog. Also it was very kind to help us by calling with copacargo and prinzing the mails for us. We will recommand your hotel to other travellers looking for a friendly hotel during their stay in Panama City. Sincerely, Ulrike Sonthof and Gerhard Beysel with dog Charly

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2013

The staff at this hotel were fabulous! The front desk staff were always helpful and had big smiles for their customers. We could not get Wi-Fi in our room and Jose personally came and worked with us until we were up and running!! Rooms were clean, beds were comfortable. Only had breakfast at the hotel restaurant, but it was good... More

Was this review helpful? Yes 1
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Coloradorealtor40, Thank you very much for your review. We are very glad that you enjoyed our hotel, and as you could see is a pleasure for us to make our guests happy. We will take into account your suggestions in order to improve our services and hope to see you soon again. Best Regards / Jose More

Cairo, Egypt
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 22, 2013

The hotel meets all of the basics: clean, not a violent neighborhood, wifi. It is located in a very working-class neighborhood. A meet-the-basics kinda place like this needs something to set it apart to make it feel like you could come back again, but it doesn't. What killed it for me were two events. 1 although I had asked the... More

Was this review helpful? Yes
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Artedalia, First of all we want to thank you for your review and to apologize for the inconveniences that you experienced. We have already had a conversation with the maid in charge of the floor in which you stayed. She acted in good will but we informed our personnel about following the guests instructions above all other considerations. We... More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 9, 2013 via mobile

I enjoyed my stay at Hotel Benidorm, these are the reasons: 1. Both managers Patricia and Jose do their very best to serve you. I once had a disagreement with one of the waiters at the restaurant and they paid my breakfast at another hotel and next day the disagreement was solved and service got much better. 2. I assure... More

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jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear izaeljoao23, First of all we would like to thank you the deference to write a review of our hotel. We are very glad that you enjoyed you stay with us and we look forward to see you again. We are continuously renewing and improving our services and a new telephone switchboard that allows us a lot more functions is... More

Fort Myers, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 19, 2013

My 2nd visit to this hotel, as it turned out I was given the same room as previous visit. It now has a programmable safe and great strong free Wi-Fi. The staff has changed and English is spoken by a bell boy and a receptionist. They work mainly during the day shift. I stayed for 7 nights and the price... More

Was this review helpful? Yes
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Bigjohn0, thank you very much for letting us know your opinion about the hotel. As a recurring guest you can appreciate the integral refurbishment of our rooms in the last few months. As you said, we have installed complimentary in-house safe deposit boxes and improved our free Wi-fi speed. We have also installed double paned windows for thermal and... More

Dublin, Ireland
1 review
5 of 5 stars Reviewed May 30, 2013

We have stayed a few days in this hotel and all went fine. The rooms have a safe box and air cond and even though it is a little noisy we could sleep perfectly. The only thing I missed was shampoo but it was easily solved asking the staff who was really friendly and that it is not easy at... More

Was this review helpful? Yes
jcblanco, Manager at Hotel Benidorm, responded to this review

Dear Jose, thank you for your review. As you have noticed we have recently refurbished the hotel completely, so all the furniture and certain amenities (such as the in-house safe deposit boxes) are all brand new to enhance the comfort and safety of our guests. Best regards and hope to see you back soon. More

Forssa, Finland
1 review
5 of 5 stars Reviewed March 12, 2013

I have stayed at the Benidorm several times over a lengthy period of time. The internet is included in the price, the location is great, very central and right across the street from a supermarket. Public transport to anywhere in the city, and the service has always been great, in its very personal Panamanian way. I love walking from there... More

Was this review helpful? Yes
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear Maaret C, It make us very happy to know that you enjoyed your visit. It is important for everyone in our staff to comply the service expectatives that our guestes require. As we are located in a strategic location, with lots of stores, restaurants and hotels around, we have installed doubled paned windows to reduce the noise level that... More

Sopron
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 8, 2013

We spent 1 night in this hotel. The rooms were clean, and they are relative big. The air condition system is loud, but we didn't use it. Ask for a room on the 2nd, 3rd floor, on the first floor you don't have real windows. (You have, but they look not so good). We were in the room 316 and... More

Was this review helpful? Yes 1
jcblanco, Gerente at Hotel Benidorm, responded to this review

Dear hungariangirl22, thank you to get some time to review our hotel. We are glad that you enjoyed your stay with us. As in Panama it is sometimes difficult to hire personnel which is fluent in a second language, someone of the managing staff (which are fluent in spanish, english and portuguese) is usually around to help our guests with... More

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Additional Information about Hotel Benidorm

Also Known As:
Hotel Benidorm Panama/Panama City
Address: Ave. Peru y Calle 29, Panama City 0816-01275, Panama
Location: Panama > Panama Province > Panama City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #86 of 105 hotels in Panama City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Benidorm 2.5*
Official Description (provided by the hotel):
Individual remote controlled Air ConditioningComplete bathroomsPhone service with direct international callsCable TVFree Wi-Fi connectionElectronic card locksRomanaccio Restaurant specialized in Italian cuisineMeeting and Conference center up to 200 people24 hours front desk and bellboy serviceFree of charge safe deposit boxFax, photocopier and courier service24 hours taxi serviceIndoor private parkingRoom serviceLaundry servicePublic PC with internet connection in the lobby ... more   less 
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