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Crowne Plaza Hotel Managua

Travelers' Choice award winner
4.0 of 5
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101 Octava Calle Sur Oeste, Managua, Nicaragua
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Crowne Plaza Hotel Managua
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Ranked #20 of 49 Hotels in Managua
A recent review
4 of 5 stars reviewed 2 days ago
GMO1976
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187 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
21 reviews 21 reviews
8 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed for 3 knights and the service was super friendly, the food is very good with a great chef. The hotel is very clean and they are renewing all the rooms which will be ready before the end of the year. The hotel is well situated in front of a shopping mall and a convention center.

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orlando, Fl
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel. Big rooms. Try to get a room with a balcony, they have wonderful views! Beautiful bar with great service. Many VIPs do business here, so you never know who you might meet. We met the president, Daniel Ortega!

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orlando, Fl
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 28, 2015

Very large rooms. Couldn't stay in the presidential suite as the president of Venezuela was there at the time! Pool bar is beautiful, smoking floor with wonderful views from balcony rooms. Met Daniel Ortega in the lobby! A very special stay

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Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear cmedling: we are pleased that your stay with us was a success and I enjoy not only the eye but also to have met in person the president of Nicaragua. look forward to your visit again. best regards Linda Morales. Management Coordinator. Hotel Crowne Plaza Managua More 

London, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 25, 2015

Overpriced, no breakfast offered, slow wifi, very outdated, feels dirty, was promised free shuttle yet tried to charge me afterwards. Double the price of much better hotels in Nicaragua. Disappointed. Felt ripped off.

Was this review helpful? Yes 2
Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear Jontxu72: thank you very much for your valuable comments, we regret any inconvenience present during your stay in our hotel, believe us when I say that we are truly sorry and we expect in your next visit we can make up for what happened. Best Regards Linda Morales. Management Coordinator. Hotel Crowne Plaza Managua More 

london
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 15, 2015

HI stayed 2 nights in this hotel booked by a friend! But was disappointed with the rooms. carpets filthy! Breakfast ok but some cooked to order so slow! toaster flamed ?? Bar in evening again poor service,

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Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear BEE1234: Kindest regards from Crowne Plaza Managua. We regret that we met your expectations in service and amenities of the hotel, however we thank you for your comments and help us improve the service in order to provide quality care to our clients. Best Regards Linda Morales. Management Coordinator. Hotel Crowne Plaza Managua More 

Manchester, Connecticut
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 3, 2015

I had booked this hotel with an internet company and as it turned out going directly through the hotel reservations system was cheaper and included breakfast. The staff in this hotel were constantly reminding me that "they were there to serve me." and they MEANT IT! what a really nice group of people, from those working the rooms to the... More 

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Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear comiendobien2459 Thanks for your comments, We hope to count with your visit again soon and we are always made to order for any special requirements you need on your next stay. Your comment motivates us to continue our efforts to improve service and more everyday. Best Regards Linda Morales. Management Coordinator. Hotel Crowne Plaza Managua More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

Needed a place to relax to start a cycling holiday and the hotel served that purpose. Staff were pleasing and efficient and food solid without being amazing. Rooms are comfortable enough however are old and in need of investment. Hotel pool is relaxing and the gym was an added bonus, with a very good member of the staff on-hand to... More 

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Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

thanks for your comments I comment that the hotel is in a process of renewal that could see the end of the year We hope to count with your visit again and you can enjoy these changes. Your comment motivates us to continue our efforts to improve service and more everyday. Best Regards Linda Morales. Management Coordinator. Hotel Crowne Plaza... More 

Chitre, Panama
Top Contributor
95 reviews 95 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2015

Arriving at the hotel we were surprised by the fact that the hotel is almost invisible from the main road. We were expecting to see a towering building only to discover that it was built to blend in with the surrounding environment. Our room was located second floor so we looked out at the rooftop of the canopy at the... More 

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Hotel Crowne Pl... H, Management Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear guest Best regards from your hotel crowne Plaza Managua. we appreciate your comments and we will take into account in our development. our sincere apologies for the inconveniences you had on the hotel,want you to know that we are working to improve those details. hope we can visit again and make her feel much more at home. regards. Linda... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

Very nice hotel in a not so nice city. Walking distance to many sites. Breakfast was complimentary with my IHG membership. The room was spacious and functional. Managua is a very poor city as one would expect from a socialist economy.

Was this review helpful? Yes 2
CrownePlazaManagua, Guest Experience Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear Sir TZCLAN It is a pleasure to know that enjoy the benefits of being a member of our Loyalty Program IHG Rewards Club. If you liked the room we hope will return when the renovation is finished we are sure you will enjoy much more room than before best regards Linda Morales Guest Experience Coordinator More 

2 reviews
5 of 5 stars Reviewed December 23, 2014

This property is great to stay at whether for business or pleasure. The staff is very friendly and welcoming and throughout your stay they constantly check to see how your stay is going, they really make you feel at home. Kudos to the management team whom is doing a very good job. Its reflected in the Happy and welcoming staff

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CrownePlazaManagua, Guest Experience Coordinator at Crowne Plaza Hotel Managua, responded to this review

Dear Sirtravelmuch thank you very much for your comments so nice, we work very hard and diligently to make guests feel at home. we hope to see you again soon visit to our hotel. best regards. Linda Morales Guest Experience Coordinator. More 

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