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All 47 Managua hotels

Crowne Plaza Hotel Managua

4.0 of 5 Hotel   |   101 Octava Calle Sur Oeste, Managua, Nicaragua
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71%
Ranked #18 of 47 hotels in Managua
A recent review
3 of 5 stars Reviewed June 17, 2014
marcella k San Francisco, California
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146 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
San Francisco, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 17, 2014

I usually stay at this property when visiting Nicaragua. I rate their staff 5+star. Their courtesy and willigness to help is beyond my excpectations. Every time I entered the hotel, the doors were opened for me. I have no idea how everyone remembers my name with so many guesst on a daily basis.. The free breakfast is delightful, fresh fruits,... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear marcella k, Thank you for taking the time to provide feedback on your stay. I appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the hotel conditions may have caused you. Your comments... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 17, 2014

I went to Managua for Business. I booked this hotel not expecting much because before this time, I stayed at the Holiday Inn Express and it was very disappointed. As soon as I get there, I found that the hotel is much better located; nice area, closest to the Malecon and, at least my room, has the lake view. Nice... More

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Healdsburg, California
Top Contributor
72 reviews 72 reviews
54 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed May 14, 2014

A business class hotel similar to the IHC Metro Center but not nearly as nice, or luxurious. Common areas seem older, more worn. I paid extra for a suite but and was given a very large but odd shaped room with a small bed not at all what I expected. Given the choice, I would stay at Metro Center instead... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear john_northbay, Thank you for staying with us. I am glad you liked our friendly staff service. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would... More

Panama City, Panama
Top Contributor
144 reviews 144 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 6, 2014

I was on a short business trip and the hotel was just convenient for me. The lobby is ok but the room was really old and small. I guess it is really starting to show its age. The bed is very firm . There is a convention center just across the road which i guess is why it is convenient.... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear combat66, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the room. We are also sorry for any inconvenience you experienced due to the bed. The feedback we receive from our... More

Henley-on-Thames, United Kingdom
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 3, 2014

While the hotel seems stuck in another era and needs urgent refurbishment, the staff are a delight! Breakfast was certainly decent too. The odor in our room and quality of bedding were rather suboptimal and it certainly wasn't terribly clean. Anyway, staff gets maximum points!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear ChickCam, Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the friendliness of our staff and the breakfast selections we offer. We would like to apologize for the shortfalls you have experienced during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly... More

Campbellford, Canada
Top Contributor
66 reviews 66 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 3, 2014

I've been told this hotel has been a landmark in Managua for almost 50 years (Howard Hughes stayed here). It looks like the hotel hasn't been renovated in all that time. The lobby was clean, but my room was dirty and very dated. The carpets were absolutely filthy. On the other hand, the service was wonderful. Everyone was friendly and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear petercam56, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the service you received. We would like to apologize you were not well satisfied with the over-all condition of our hotel. It is regrettable that we fell below your expectations. Your feedback is very important to us as this continually helps... More

London
Top Contributor
135 reviews 135 reviews
71 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed April 29, 2014

I try not to stay a Crowne Plaza hotels too much as they are typically not great and over priced. This one bucks the trend. Its comfortable, fairly modern and the chinese restaurant attached to it is good. Breakfast is decent.

Was this review helpful? Yes 1
Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 28, 2014

The Crowne Plaza has such a great architechtural presence in Managua that it made a great landmark as I roamed around and explored the city. I'd never get lost, as I could look and find the hotel. The lobby was simple and clean (under some minor renovations/updates when I was there) and the staff was wonderfully attentive -- speaking fluent... More

Was this review helpful? Yes 1
Miami
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

As a Platinum-level guest, I am used to a step-up upgrade at IHG hotels, but this time, they took me all the way up to the Ruben Dario Suite, apparently the same one Howard Hughes stayed in when he rented the 7th and 8th floors between April and December of 1972. The hotel's view of Lake Managua can't be beat,... More

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MGAHA, Staff Crowne Plaza Managua at Crowne Plaza Hotel Managua, responded to this review

Dear guest Receive warm greetings on behalf Crowne Plaza Managua Thank you for being a Priority Club Platinum Member, we are glad to know that you trust in our brand and Hotel. We appreciate your loyalty and thanks for your feedback they help us to give a better service. It was a pleasure for us to serve you and know... More

Portland, Oregon
Top Contributor
61 reviews 61 reviews
61 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed March 20, 2014

I chose this hotel primarily based on its location. I was arriving at night on a long distance bus and it is located in the heart of the city a couple of blocks from the King Quality office in Managua. While spacious and perfectly functional, my room was pretty tired, with stains on the carpet and some downright dangerous wrinkles... More

Was this review helpful? Yes 1
MGAHA, Staff Crowne Plaza Managua at Crowne Plaza Hotel Managua, responded to this review

Dear guest Receive warm greetings on behalf Crowne Plaza Managua First of all thanks for take the time for leave your comments. Your opinion is very important for us. I want apologize for all the inconvenience that you had, we are working in our Hotel carpet restyling for give our guest a best service. If you have any problem you... More

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Additional Information about Crowne Plaza Hotel Managua

Address: 101 Octava Calle Sur Oeste, Managua, Nicaragua
Phone Number:
Location: Nicaragua > Managua Department > Managua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Managua 4*
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Also Known As:
Crowne Plaza Managua

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Managua #6 Business Hotel in Managua
Hotel Class
Official Description (provided by the hotel)
Hotel Crowne Plaza Managua is located in a entertainment and economic strategic place, in Nicaragua only 15 minutes away from the International Airport in Managua, the Hotel is very close to the City Life Center, is conveniently located close to the President Office and many embassies, you will be able to enjoy of a spectacular view, of the city, with the best facilities for your comfort, pleasure, business and conventions. The Hotel Architecture reminds us the Ancestral Mayas Pyramids.The Crowne Plaza Sleep Advantage was developed to provide our guests with a scientifically-based, holistic approach to better sleep. Hotel Crowne Plaza Managua has a luxury and nice environment. Enjoy of a splendid international food in our restaurants and for our casuals meetings and events, you will enjoy of your delight drink in our nice Bar and Lounge Concorde. The Convention Center of Hotel Crowne Plaza Managua, make an appropriate environment for your meetings congress, conventions success. Our convention center has the largest and moderns meetings lounges in Nicaragua, where you can be able to place groups from 10 to 2000 people, always assisted by our professionals, moderns audio-visuals equipment, video conference, and wireless internet band. ... more   less 
Number of rooms
140

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