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Holiday Inn Managua - Convention Center

3.0 of 5
Pista Juan Pablo II, Managua 212, Nicaragua
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Ranked #17 of 45 hotels in Managua
4.0 of 5 stars 52 Reviews
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52 reviews from our community

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    12
    22
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Date Rating
June C
Las Vegas, Nevada
1 review
1 of 5 stars Reviewed February 6, 2012 NEW

I travel to Managua several times a year because of family. We usually stay at the Hilton Princess, but this time we decided to stay at the Holiday In. What a HORRBLE mistake. We arrived on Saturday January 28th on a red eye extremely exhausted. The shuttle driver was not there to pick us up at the airport even though... More

Was this review helpful? Yes
Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
February 8, 2012

Dear Guest: Please, accept our sincere apologies for the inconvenience you had during your stay and for your opinion about your service. We are commited to deliver an excelent service according to our international rules and we are sorry that we stayed behind this time. According with your comments, we honored the hospitality promess, since you were not charge for... More

Darlene M
Tamarac, Florida
Reviewer
3 reviews
2 of 5 stars Reviewed January 24, 2012

My boyfriend & I stayed here 3 nights, and for the price, it wasn't good. Let me start by saying that their sheets gave me a rash all over my legs & back! First, they sent us to a room, then when we were settling in, they called us saying they had given us the wrong room and made us... More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
February 8, 2012

Dear Guest: We are sorry to know about your poor recent experience. We are adressing your comments to the staff involved in the different issues in order they can apply the corrective actions as soon as possible. We wil be waiting for the opportunity to serve you in the future. Sincerely, Eugenia Mejia Room Division Manager More

jbzee
Palm Bch, Fl
Senior Contributor
45 reviews
12 helpful votes
4 of 5 stars Reviewed January 11, 2012

I needed a room for the night after a very late arrival and knew I could count on Holiday Inn for a clean, safe and quiet room. While on the higher side for Managua, the location is excellent, close to shopping, restaurants and major roads so I guess it was worth the $149usd. The grounds and pool area are lovely,... More

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travelsafarohio
Senior Contributor
31 reviews
12 helpful votes
4 of 5 stars Reviewed November 6, 2011

We stayed at this property the first night of an Elder Hostel of the country. The room was reasonably nice, but not fancy. It was clean and there were no problems. What we liked best was the extensive grounds and patios. We had one dinner there and the breakfast buffet. The dinner was good as was service. The breakfast was... More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
November 7, 2011

Dear Guest: Thanks for your comments about your recent visit to our hotel. We appreciate your comments about our green areas and it is a pleasure to know that you enjoyed it as much as the food. Thanks for taking the time to express your opinion. We hope to have the oportunity to serve you in the future. Sincerely, Eugenia... More

bobalcorn5
Oakmont, Pennsylvania
Contributor
15 reviews
7 helpful votes
4 of 5 stars Reviewed August 29, 2011

Due to plane delays, we decided to stay the night in Managua before headng to San Juan del Sur. Booked the Holiday Inn through American Express with no prior research. It turned out to be a wise choice. Our shuttle was exactlly on time. The front desk staff was courteous, as were the waitstaff and bellman. The grounds were well... More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
September 16, 2011

Dear Guest: We greatly appreciate you have taken the time to say such a good comments about us. We are very pleased that you have had the opportunity to visit our beautiful country and stayed with us. Your satisfaccion was our best reward. We hope to see you and serve you in the future. Sincerely, Eugenia Mejia Room Division Manager More

VSSAL
San Salvador, El Salvador
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed August 12, 2011

This is an average hotel, needs a little update in general. Good breakfast. Location is not that well, you always need a car or taxi to go anywhere. More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
August 15, 2011

Dear Guest: Thanks for taking the time to express your point of view about Holiday Inn - Convention Center. We began a project of renovation since last year and we will continue improving, since our guest satisfaction and comfort is our main goal. We appreciate your oppinion about our location. This is an oportunity area we have to deal with.... More

tammynnc
Managua, Nicaragua
Top Contributor
57 reviews
113 helpful votes
4 of 5 stars Reviewed April 20, 2011
1
person found this review helpful

I have been coming to Managua every month or so the past 2 years and have stayed at several hotels here. This was my first time at the Holiday Inn and overall I was very pleased and will probably return. I have stayed at the Intercontinental MGA about a dozen times in the past year, I am an RA so... More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
August 12, 2011

Dear Guest: Thanks for taking the time to talk about Holiday Inn. We are very greatful for your possitive comments and be sure we will work on the opportunities areas that you mentioned. We hope to to serve you again as you deserve, in the future. Sincerely, Eugenia Mejia Room Division Manager More

Kopitraveler
Portland, Oregon
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed March 23, 2011

waited over an hour for a night time shuttle, prepaid, that never came. After calling, female manager of the evening (March 12 at 10 pm)confirmed my name, said "shuttle was there, my plane was 15 minutes late, so shuttle left." When I asked if they would return, she confirmed 'yes'. After waiting a half hour, another hotel shuttle service employee... More

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Eugenia Mejia, Front Office Manager at Holiday Inn Managua - Convention Center, responded to this review
April 12, 2011

Dear Guest: Receive our sincere apologies for the inconvenience you had with the shuttle service at your arrival. We will take the necessary steps in order this situation does not happen again. I am sure the Guest Service was not informed about your experience, since she would have contact you at the very earliest. Thanks for your positive comments about... More

BmoreTrav
Baltimore, MD
Contributor
14 reviews
4 helpful votes
4 of 5 stars Reviewed March 7, 2011

The poor guy at the front desk when we arrived. He was underwater. With multiple events happening that weekend, the hotel was overbooked, guests were waiting, no rooms were available and he was trying to arrange rooms at a nearby hotel. Add to the fact that it was getting later in the evening and there were only two people on... More

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Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
April 12, 2011

Dear guest: Thanks for taking the time to share your recent experience in our hotel. We value your comments since this help us to identify areas that need improvement. All our staff work for your comfort and satisfaction. We are happy to know that the rest of your stay was pleaseant and comfortable and that our service was nicely appreciated.... More

BizTravlerJunky
United States
Senior Contributor
22 reviews
9 helpful votes
2 of 5 stars Reviewed March 5, 2011

Had a room over the casino in the hotel. Room smelled like smoke and if you opened your balcony you could smell the burning trash in the air. First night in the room, I killed a HUGE ant. One night when I couldn't sleep cause I was all congested due to the smoke, I called the front desk and asked... More

Was this review helpful? Yes
Eugenia Mejia, Guest Relations Manager at Holiday Inn Managua - Convention Center, responded to this review
March 7, 2011

Dear guest: Receive our sincere apology for the recent experience you had at the hotel. Since the security of our guests is a priority matter for us, we had an strictic control of insects and we had a program that it is executed every day, so we will take inmediatly action about this. Also we are sorry that you were... More

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Holiday Inn Managua - Convention Center Also Known As

  • Holiday Inn Managua
  • Managua Holiday Inn
Address: Pista Juan Pablo II, Managua 212, Nicaragua

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Holiday Inn Managua - Convention Center
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