The best hotel in Managua! Great service, great breakfast, great people.... what else is needed for a great vacation?
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- Holiday Inn Managua
- Managua Holiday Inn

The best hotel in Managua! Great service, great breakfast, great people.... what else is needed for a great vacation?
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We traveled to Managua, Nicaragua on Dec. 18, 2010, and had made prior reservations, our plane was delayed and didn't know if the shuttle service was going to be there (we had given an ETA of two hours before). But to our surprise it was there awaiting us. Everyone at the hotel is nice and ready to help in whatever...
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Dear Guest:
Estimada Huesped:
We greatly appreciate your coments. We will share them, without any doubt ,with all our associates that are commited to deliver the service our guest expect from us and to make your stay pleasant and comfortable.
Thanks for choosing us. We hope to continue serving you in your future visits to Nicaragua.
Sincerely,
Eugenia Mejia
Gerente...
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I travel to Managua several times a year because of family. We usually stay at the Hilton Princess, but this time we decided to stay at the Holiday In. What a HORRBLE mistake. We arrived on Saturday January 28th on a red eye extremely exhausted. The shuttle driver was not there to pick us up at the airport even though...
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Dear Guest:
Please, accept our sincere apologies for the inconvenience you had during your stay and for your opinion about your service. We are commited to deliver an excelent service according to our international rules and we are sorry that we stayed behind this time.
According with your comments, we honored the hospitality promess, since you were not charge for...
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My boyfriend & I stayed here 3 nights, and for the price, it wasn't good.
Let me start by saying that their sheets gave me a rash all over my legs & back!
First, they sent us to a room, then when we were settling in, they called us saying they had given us the wrong room and made us...
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Dear Guest:
We are sorry to know about your poor recent experience. We are adressing your comments to the staff involved in the different issues in order they can apply the corrective actions as soon as possible.
We wil be waiting for the opportunity to serve you in the future.
Sincerely,
Eugenia Mejia
Room Division Manager
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I needed a room for the night after a very late arrival and knew I could count on Holiday Inn for a clean, safe and quiet room. While on the higher side for Managua, the location is excellent, close to shopping, restaurants and major roads so I guess it was worth the $149usd. The grounds and pool area are lovely,...
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We stayed at this property the first night of an Elder Hostel of the country. The room was reasonably nice, but not fancy. It was clean and there were no problems. What we liked best was the extensive grounds and patios. We had one dinner there and the breakfast buffet. The dinner was good as was service. The breakfast was...
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Dear Guest:
Thanks for your comments about your recent visit to our hotel. We appreciate your comments about our green areas and it is a pleasure to know that you enjoyed it as much as the food.
Thanks for taking the time to express your opinion. We hope to have the oportunity to serve you in the future.
Sincerely,
Eugenia...
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Due to plane delays, we decided to stay the night in Managua before headng to San Juan del Sur. Booked the Holiday Inn through American Express with no prior research. It turned out to be a wise choice. Our shuttle was exactlly on time. The front desk staff was courteous, as were the waitstaff and bellman. The grounds were well...
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Dear Guest:
We greatly appreciate you have taken the time to say such a good comments about us. We are very pleased that you have had the opportunity to visit our beautiful country and stayed with us. Your satisfaccion was our best reward.
We hope to see you and serve you in the future.
Sincerely,
Eugenia Mejia
Room Division Manager
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This is an average hotel, needs a little update in general. Good breakfast. Location is not that well, you always need a car or taxi to go anywhere.
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Dear Guest:
Thanks for taking the time to express your point of view about Holiday Inn - Convention Center. We began a project of renovation since last year and we will continue improving, since our guest satisfaction and comfort is our main goal.
We appreciate your oppinion about our location. This is an oportunity area we have to deal with....
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I have been coming to Managua every month or so the past 2 years and have stayed at several hotels here. This was my first time at the Holiday Inn and overall I was very pleased and will probably return.
I have stayed at the Intercontinental MGA about a dozen times in the past year, I am an RA so...
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Dear Guest:
Thanks for taking the time to talk about Holiday Inn. We are very greatful for your possitive comments and be sure we will work on the opportunities areas that you mentioned.
We hope to to serve you again as you deserve, in the future.
Sincerely,
Eugenia Mejia
Room Division Manager
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waited over an hour for a night time shuttle, prepaid, that never came. After calling, female manager of the evening (March 12 at 10 pm)confirmed my name, said "shuttle was there, my plane was 15 minutes late, so shuttle left." When I asked if they would return, she confirmed 'yes'. After waiting a half hour, another hotel shuttle service employee...
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Dear Guest:
Receive our sincere apologies for the inconvenience you had with the shuttle service at your arrival. We will take the necessary steps in order this situation does not happen again.
I am sure the Guest Service was not informed about your experience, since she would have contact you at the very earliest.
Thanks for your positive comments about...
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