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InterContinental Real Managua at Metrocentro Mall

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Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
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InterContinental Real Managua at Metrocentro Mall
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377 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

The hotel it's very well, the bed is comfortable and the room is so clean. I think it's the best hotel to Managua. In the Intercontinental club I was good experience, but the service is fast and the food is well. For the business is aceptable and comfortable Haaa! The regional food is wonderful, I try the "Nacatamal" and I... More 

Was this review helpful? Yes
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear guest, Thank you very much for your kind comments and sharing your experience during breakfast. We hope to keep your preference on your next visit to Managua and that you may have an opportunity to also taste our gastronomy in any of our 3 restaurants. We do also provide for a relaxed and comfortable atmosphere in order to be... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay here for a few nights every time we are in Nicaragua, which is once or twice a year. Extremely friendly staff who by now remember us by name, great service, fabulous pool, clean and comfortable rooms, great location. The only down point is the extremely expensive Internet. Apart from that by far the best intercontinental I've ever stayed... More 

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you very much for your kind review, we are glad to know we met your expectations and our team performed up to your expectations. We are now operating with wider broadband and recently installed individual routers in every room and locations in our hotel. On your next visit please approach our team at the Front desk in... More 

Managua, Nicaragua
Level Contributor
4 reviews
5 of 5 stars Reviewed July 13, 2015

Exceeded my expectations all the way around! Not the best sushi - limited menu and not the best quality. Mother's Day brunch is incredible, pool area fabulous.....feels like you're in the states! Nice.

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you very much for your comments and positive remarks. Please be sure to visit us soon again when traveling to Managua. Yours, More 

El Paso, Texas
1 review
5 of 5 stars Reviewed July 13, 2015

Today I woke feeling a little under the weather from a mild cold/allergy. I gathered my energy and decided to go have breakfast at the hotel restaurant. I had a fantastic experience that left me feeling energized. The restaurant staff were quick to exceed expectations. I asked about a fruit that was on the buffet table, and they described the... More 

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you for your preference and kind remarks. Hopefully your cold/allergy left you fast and no consequences. We will share with all our team at Voltes Restaurant an Jimmy the good impression left over your experience. Looking for a soon opportunity to meet you again in Managua Yours, More 

Eagle Pass, Texas
1 review
4 of 5 stars Reviewed July 9, 2015

Good service specially from Lidia Martinez. Inteligent person who could remember my name and preferences. I am sure she will be promoted to a higher position soon as wshe is capable. The food was good and they had fast service.

Was this review helpful? Yes
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you very much for your time sharing your positve service experience, Lydia will be aware of your comment as well as our team members. We look forward to have a new opportunity to see you in Managua. Yours More 

1 review
5 of 5 stars Reviewed July 4, 2015

Excellent service, specially at the bar/lounge Nau. The cocktail menu is extensive and low priced, plus the ambience and bar food are both great. If Luis is your bartender you will be completely taken care of so make sure to ask for him! Enjoy!

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you very much for sharing your positive review. All our team at Nau Lounge will expect your next visit to Managua please be sure to enjoy our entertainment calendar as well as our gastronomical offer in our other two venues Yours, More 

Minneapolis, Minnesota
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 2, 2015

Hotel staff was very efficient and friendly - also, most of the staff speak fluent English which was helpful. The hotel itself was beautiful and rooms were comfortable and clean - the WiFi was much faster than I expected. Pool area was also beautiful, and at night they play music, have a DJ or have live music and you can... More 

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, We are glad to know you enjoyed many of our amenities and gastronomy during your visit. We do make an effort to surround our guests with diversity, atmosphere, quality and service. Our breakfast service at the Executive floor Lounge only misses the egg cooking station but we will review it based on your comment. Please allow us to... More 

Minneapolis, Minnesota
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2015

I've stayed here a few times for business. Nice and clean hotel. Staff is friendly and most of them speak English which is helpful when you have questions/issues. The Factory restaurant was delicious - the steak is very good and so is the tortilla soup. There isn't much greenery. The pool is small and more eye candy (I don't think... More 

Was this review helpful? Yes
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Thank you for your preference when traveling to Managua. Our team at Factory Steak & Lobster will receive your note, please be sure to enjoy the terrace by the pool were you will enjoy the end of a work day in a relaxing atmosphere. Please do not hesitate to ask our staff to help you make the choosing... More 

Newburgh, New York
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 1, 2015

The hotel was beautiful, after missing our flight and transport to original hotel in Leon, we decided to grab a few hours sleep at this hotel. The rooms were clean, the bathroom was very nice, and the property was beautiful. We were only on site for maybe 7 hours. We arrived around 2am, and were up and out by 9am.... More 

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Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Guest, Although under difficult circumstances regarding your flight we are thankful to have had a chance to bring you the service expected even for a short overnight. Hopefully we see you again in Managua on a little longer term! Yours More 

Calgary, Canada
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

Roy the taxi driver was great. Supposed to arrive 8:40 at night. Delayed, we arrived 12:30 am, well after the last hotel shuttle. The hotel ensured a taxi was waiting nevertheless. Got to hotel at 1 am and got to room easily. Breakfast was passable in the restaurant downstairs, and as it was included, I have no complaints. Bed was... More 

Was this review helpful? Yes
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear guest, Thank you for your positive comments, as you enjoyed your visit to Managua. Our location is only 20 minutes from the airport as we basically are centered for the business and finantial district of Managua making it very easy to move around the city. We look forward to have a new opportunity to serve you soon again! Yours, More 

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