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InterContinental Real Managua at Metrocentro Mall

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Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
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InterContinental Real Managua at Metrocentro Mall
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416 Reviews from our TripAdvisor Community

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Toronto, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed in multiple hotels in Managua, none of them lived to my expectations as much as this one! The rooms are beautiful. The outdoor lighted patio offers a very romantic scenery for couples. The restaurant and roomservice is AMAZING!! I never thought sushi in Managua will be quite as delicious as it turned out to be in Intercontinental.... More 

Helpful?
Thank alice758
Clearwater, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After a full day of traveling to reach Managua I was very excited for my personal driver which I had arranged with the hotel to pick me up from the airport and transport me in one of the hotel shuttles to the hotel property. Unfortunately, after an hour and a half waiting at the airport I realized that the hotel... More 

Helpful?
2 Thank christina b
IHGService, Guest Relations Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear christina b, Thank you so much for sharing your experience with our hotel. I would like to apologize for the bad start you had for your birthday weekend due to some service inconsistencies and also with the condition of the room during your stay. I would like to follow up on this situation that is why I have sent... More 

Miami, Florida
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Intercontinental for a couple of nights. We got WiFi and Breakfast with our room. Everything was standard for the cost of the room *(we got a discounted rate for being on a wedding party) Overall good experience

Helpful?
1 Thank carolinamunozp
Washington DC, District of Columbia
Level Contributor
155 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We wanted a place to stay heading in and out from Managua and this was a decent choice; however, I thought it overpriced and the front desk service quite poor. Plus, one of our rooms when we first came in smelled very moldy. The pool is pretty good and so is the gym. The breakfast buffet was well done.

Helpful?
Thank J G
IHGCare, Guest Relations Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear J G, Thank you for taking the time to provide feedback on your recent stay. We are very pleased to read that you regarded our pool and gym and our breakfast buffet to be good. On the other hand, I am disappointed to read that issues regarding the smell in your room prevented you from fully enjoying your stay.... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 1, 2016

Love this hotel. I've visited 5 times when visiting family in Managua. Its a really nice hotel. Rooms are very comfortable. Great beds. Amazingly good breakfast buffet, and the bar and restaurant are really good too. Nice pool. Nicely decorated. Its hard to find anything critical to say other than that the windows in the rooms badly need cleaning on... More 

Helpful?
Thank 3404JD
2 reviews
5 of 5 stars Reviewed December 25, 2015 via mobile

Since I moved to Managua recently, I cannot stop coming to the sunday brunch. Variety for everyone, great service amd management. Have been to alot of brunches in central america but this one takes the cake I recommend it for everyone families, couples etc.

Helpful?
Thank Luis V
San Jose, Costa Rica
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015 via mobile

If you're looking for a delightfully soft bed, upper scale meals, and good service then this is your place. So many amenities and things to do nearby. Priced higher than your average family hotel, but the splurge is worth it if you're looking for 'more' or an escape from the heat and reality of Managua. Only 'very good' because the... More 

Helpful?
Thank GidgetontheGo
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear GidgetontheGo, Thank you very much for your kind remarks, we are glad to know that you found our "Best-Rest" bed and linens comfortable and got to enjoy our restaurants menus and service up to your expectations. The atmosphere is all we intend to provide in order to be THE PLACE TO BE! Hoping to have you back in Managua... More 

Newport Beach, California, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

Everywhere in Latin America I have stayed at an Intercontinental Hotel has been fabulous and this intercontinental Hotel upholds the brands excellent reputation! Very nice property, very nice staff, very nice rooms, restaurants that serve good food. The intercontinental Managua Hotel is an easy choice to make when staying in Managua.

Helpful?
Thank Mike D
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Mike D, Thank you for your preference toward our brand and hotel in Managua. Your kind comments are very welcomed. Our location, facilities and service plus the atmosphere provided offer all our guest more reasons to keep choosing InterContinental Managua. Please visit us soon again! Yours, More 

Charlotte, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 7, 2015

We stayed here for 8 days on our honeymoon and am absolute certain the INTERCONTINENTAL was the best hotel in Managua. (we stopped for drinks at the Hilton Princes on a walk back from a nearby restaurant and it didn't even compare) From the moment we landed in the airport to the moment we were dropped off, every person who... More 

Helpful?
Thank lizzybrom
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear lizzybrom, Thank you very much for your detailed comment and kind remarks towards our property and service. We are pleased to know that we met your expectations and hope to greet you in Managua soon again. Yours, More 

Denver, Colorado
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 29, 2015

The Hotel Intercontinental Managua may be the nicest hotel in Managua. The building and grounds and room all are nice. I payed about $380 USD for one night after flying in to Managua from Houston at the beginning of a week vacation in Nicaragua with my wife and son. I booked a suite that had a separate bedroom and a... More 

Helpful?
2 Thank Coloradoperson
Intermanagua, General Manager at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Coloradoperson, We would like to apologize for the inconveniences caused during your visit and we thank your comment since it will be of great help to look for all the necessary changes to improve our response times and anticipate guests needs. Yours, More 

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