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Hotel HEX

in front of shopping mall Multicentro Las Americas, Managua 505, Nicaragua (Formerly Hotel Express)
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Hotel HEX
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Hotel HEX
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104 reviews from our community

Traveler rating
    35
    42
    20
    3
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
Top Contributor
179 reviews 179 reviews
57 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

You'll pay about $100, but Hotel Hex is a safe, convenient option in Managua where your goal is to get in and out of the city as expeditiously as possible. Located relatively near the airport and a stone's throw from a mall, it's convenient. Breakfast is included. There's a nice outdoor pool and the rooms are clean. Staff is friendly... More 

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Portland, Oregon
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel Hex is close to the Managua airport, 7-15 minutes. It has free wifi and breakfast buffet. The rooms are clean but on the small side. The rooms have AC but it is a bit loud. There is a mall next door for shopping. Plain but no problems. Staff seemed nice and there is also free shuttle service to the... More 

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ReservasHex, Gerente at Hotel HEX, responded to this review
Google Translation

Estimado huésped. Gracias por comentar sobre Hotel Hex Managua, Para nosotros es de gran importancia retroalimentarnos con las opiniones de... More 

Needham, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 31, 2015

I was recently on a school trip to Costa Rica and I was unfortunately trapped in Nicaragua or as my friends and I like to call it now, the Gua. At first glance this looked like it was going to be pretty terrible but the hotel Hex saved us and let us in and the service was incredible, the people... More 

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ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Guest Thank you very much for taking the time to write about Hotel Hex Managua, for us is very pleased that your stay was enjoyable. Nicaragua is a place with many natural resources, with very friendly people and great variety of gustronomía and culture. We invite you to learn more about the activities we have in the country, ranging... More 

Toronto, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 25, 2015

The only bad thing I have to say about this place may not affect all patrons, so I am hesitant to give a low score because everything else was great. My issue was that I emailed the hotel asking if I would be able to catch the shuttle at the time of my arrival which was late at night. They... More 

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ReservasHex, Gerente at Hotel HEX, responded to this review

Dear BVW2014 We appreciate your comments and apologize for any inconvenience, please let us envies your reservation number to review your case and your email to get in contact with you. It is always good to read reviews of the stay of our guests and see opportunities for improvement, we assure you we will follow up your case. We hope... More 

Montreal,Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 25, 2015

nice location close to the airport, accomodating staff, superb restaurant/bar with delicious beef by the pool and great breakfast. Very cheap for what you get , its a true good deal for a recent hotel with air cond. plasma tv, superb bathroom etc

Was this review helpful? Yes 1
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear 31butterfly Thank you for your feedback. for us is a great satisfaction that our guests feel comfortable and happy with our service. Our philosophy is to provide comfort and quality that our guests receive the best price and our aim is that our guests leave with that message We look forward welcoming you again Best Regards, Maria Masis General... More 

Newmarket, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2015

We stayed here for 2 nights recently on our holiday to Nicaragua, and the Hex was fine for our needs. Quite close to the airport, shopping centre next door as well, bar, restaurant, small pool too. Rooms were small but functional ,fine for us. Nice and modern as well, recommended.

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ReservasHex, Gerente at Hotel HEX, responded to this review

Dear JaneOShea44 We are very happy for your positive feedback for us is a great satisfaction that our guests feel comfortable and happy with our service. Welcome your comments on behalf of the team hex and hope to have filled your expectations. We look forward welcoming you again Best regards Maria Masis General Manager More 

New York, NY
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 22, 2015

I hate the idea of staying at any airport hotel- doesn't matter where I am. So when we realized that we'd be arriving in Managua after midnight, we thought it best to stay in a hotel overnight then make the trip to Granada the following morning. Hotel Hex was a good choice. Around a 15 minute drive from the airport,... More 

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ReservasHex, Gerente at Hotel HEX, responded to this review

Dear lustforlive Dear Guest Thank you for your comments, we are very happy for your positive comments and for us it is a great satisfaction that our guests feel comfortable and happy with our service. We look forward welcoming you again Best regards Maria Masis General Manager More 

El Valle de Anton, Panama
Top Contributor
108 reviews 108 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed February 13, 2015 via mobile

Stayed one night. Picked up from airport free. Bars not open at anytime but you only had to ask and you could have anything you wanted. Staff were very nice and wanted to use their english. The pool was nice and pleasant place to sit. Would reccomend for a night or two

Was this review helpful? Yes 1
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear linedance It is a pleasure to read us your comments, From all of our staff we thank you for your complementes, We are focus on our costumers Provide a great experience and make them feel at home Hope to see you soon! Best regards. Maria Masis General Manager. More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 9, 2015

The hotel is well located and amenities are quite nice, there is a mall right next to the hotel. Rooms are small but comfortable, and the included breakfast is also acceptable. However, the customer service was quite poor. The front desk agents are not helpful at all and often have an attitude.

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ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Mrpmcm We welcome your comments, we regret that you felt some kind of attitude of our reception staff, we assure you that our team is focused on providing excellent customer service. We will review this case particularly to see what happened. For us it is very positive reading reviews that represent opportunity for improvement. My apologies for the inconvenience,... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

Great spot to stay in Managau, particularly for those just staying while in transit. Really helpful reception, we booked only after arriving at Managau, they sent a can to pick us up, 15mins later, friendly driver with good English took us to the hotel. Modern clean, with a pool, and a shopping centre with a couple bars out back it... More 

Was this review helpful? Yes
ReservasHex, Gerente at Hotel HEX, responded to this review

Dear Growla We welcome your feedback for us is a pleasure to read positive feedback from our customers, as this means that your stay was enjoyable. Our hotel is located in an area with much commercial activity, our entire team works with focus on safety and comfort of our guests. We look forward to welcoming you again Best regards. Maria... More 

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