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Barcelo Managua

Travelers' Choice award winner
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Club Terraza, Villa Fontana 300 Mts Al Sur, Managua 505, Nicaragua
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Barcelo Managua
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190 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (64)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (44)
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Aruba
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

didn't know the hotel has an airport-shuttle,but some guy held up the hotelsign when I arrived in Managua,had my name on his list and took me to the hotel.The rooms are comfy,a little on the "chain hotel" side but clean and with everything you expect.The pool is great and I had a decent meal in one of their restaurants "La... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience. We are also very happy to know you enjoyed your overall experience at the hotel; Its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We will take your comment into consideration for... More 

Keller, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

Confirmed taxi reservations with front desk staff 3 times prior to our arrival. Upon our arrival in Managua at 11:45 pm there was no taxi. Later learned reservation had been cancelled. Very unfortunate situation where we had no other option than to take a regular taxi to hotel.

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review. Please accept our most sincere apologies regarding the incidents which occurred during your arrival. We have taken actions in order to on improving the quality and performance of our employees Please do not hesitate... More 

Miami, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The price you get online is 30% less than the price you get if you do the reservation by phone. And they will NOT honor the online price. Overall, I thought it was a nice hotel, room was spacious, pool was nice, the view is nice too. There's different restaurants to eat from. I had dinner at Fontana and it... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about your experience in Barceló Managua. We are pleased to know that we have met your expectations regarding our services, its always motivating to receive such appreciations from our guests. This will help us to keep improving our service standards. We are sorry that during your stay you have suffered... More 

Orange County California
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having previously stayed in just about every area in Managua, I would say that this is the best area possible especially if the purpose of the trip is business. It is close enough to the city center without being in a blighted area. The breakfast is good and includes a variety of choices. The Japanese restaurant is actually pretty amazing... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience. Receive our apologize for the inconvenience you had, actually we offer free shuttle to clients that make their reservation by our website. Its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. In... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 29, 2015

Hotel is sparse and very dated. Service is poor everything takes a very long time check in, check out, food service. Staff is polite but slow. Disorganized, room had mildew smell and was less then well maintained. Gift shop and jewelry store in site but was unable to find them open.ATM in lobby.

Was this review helpful? Yes 1
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review. Please accept our most sincere apologies regarding the incidents which occurred during your Check in and check out or during the stay. We have taken actions in order to on improving the quality and... More 

Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

The right place to go for business, confortable,clean room, good AC, good breakfast and a nice bar with live music for having a few cocktails. The Japanese restaurant was not good, we asked for some noodles with chicken and it had very little chicken, we also asked for a ramen soup with seafood and it was mostly fish with very... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear guest, We appreciate the time you took to write your review. We are also very happy to know you enjoyed your overall experience at the hotel; regarding the Japanese Restaurant, we are sorry you experienced any inconvenience with your orders. We will take your comment into consideration in hopes that your next visit is much more pleasant. Kind regards... More 

Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Located in the heart of Managua, this hotel is an easy drive from the airport. Rooms are comfortable, great AC, and the breakfast is a delicious local foods feast! It's an easy drive to tour active volcanos and visit the outdoor marketplace in Grenada

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear guest, We greatly appreciate the time you took to write this review, and we are more than happy that you enjoyed your experience at Hotel Barceló Managua. We hope you visit us again soon. Kind regards, Valeria Calero Channel Manager More 

Quito, Ecuador
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 1, 2015

The hotel itself is perfectly nice, not too big or ostentatious. Good for business, but far from attractions - the closest attraction mentioned by all the drivers is an upscale mall. The menu options are a bit limited. One important complaint is that I got sick after eating in the Japanese restaurant, as did another colleague on a separate occasion... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate your feedback and value your preference. We apologize for any inconvenience you experienced during your stay, and we especially apologize for your bad experience at the restaurant. I assure you we have strict sanitary standards and the food poisoning cases are extremely few. Regarding the closeness to attractions, Managua is unfortunately an extremely decentrlized city when... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 30, 2015

The hotel do not smell too good. It has and old look may need and upgrade. The bar looks like and old bar from a neighborhood. The menu is not too good and also need and upgrade. The pool look great. The personnel need to be more attend of the guest needs.

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest Best regards from Hotel Barceló Managua We appreciate your feedback, we have taken note of everything described. We regret any inconvenience you had during your stay in the hotel. During this year we are incurring in some changes at the hotel , in the pool area and the front desk. Can you provide your email to have the... More 

San Jose, Costa Rica
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 16, 2015

Great location, really comfy bed and clean rooms. Breakfast is awsome and great customer service! I recommend this hotel for any business man and restaurant for families. Japanese restaurant is one of the best in Managua.

Was this review helpful? Yes 3
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review
Google Translation

Estimado Huésped, Reciba un cordial saludo de Hotel Barceló Managua Es de especial agrado para nosotros saber que su estadía... More 

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