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Barcelo Managua

Travelers' Choice award winner
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Club Terraza, Villa Fontana 300 Mts Al Sur, Managua 505, Nicaragua
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
  • All months
    (202)
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    (64)
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    (50)
  • Sep-Nov only
    (44)
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. I would stay here again. The only negative is the taxi fares provided at the hotel are very expensive. I would recommend to take a local taxi from outside the hotel. Or take the taxi to a near by park or reference point and go from there. My friend took the hotel taxi to el mercado artesanal... More 

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Evanston, Illinois
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Barcelo is a good hotel. Nothing fancy about it, just a good solid option in Managua. The airport shuttle pick up was easy to arrange, although the journey time from the airport to the hotel seemed exceptionally long, around 45 minutes & this was at 7pm, not in the middle of rush hour (the return journey to the airport... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We travel to Nicaragua at least once a year to visit family. Most of our time is spent at the beach, but we always spend the last few nights in Managua getting ready to go back to civilization. We have stayed at both Holiday Inns, the Princess, the IC and Crowne Plaza. Barceló is the best value and best location.... More 

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Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate your comments and are very thankful for the time to leave us a review. We are pleased to know that we have met your expectations regarding our services and you enjoyed your overall experience at the hotel. We hope to see you really soon. Best regards Valeria Calero Channel Manager More 

Lancaster, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times. The people are nice, the breakfast is good, the rooms are fine, and the location is great for my purposes. However, I have had my trip postponed twice, and neither time did they agree to cancel my reservation or give me credit for a future stay. Most recently, they charged me $172.50... More 

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Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest: We are very sorry for all the inconvenience you had during your stay. We hope you can give us the opportunity to welcome you once again to demonstrate our quality service we have and that way be able to change any negative perception you had. Please accept our apologies. We hope you visit us again. Best Regards Valeria... More 

Miami
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, five minutes away from all the popular places in Managua. Comfortable suite room, with a small kitchen and living room. Good customer service and delicious buffet breakfast. I can definitely recommend to all visiting Nicaragua. Hope to come back soon.

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Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest Thank you for share your comments about your stay at Barceló Managua. Its always motivating receive such appreciations from our guest. We are very happy to know that the customer service exceeds your expectations. We will like to see you soon in Barceló Managua Best Regards Valeria Calero Channel Manager More 

Washington DC, District of Columbia
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 11, 2015

VERY friendly staff. Most speak good English. Breakfast was good with a varied assortment of fruits, breads, local dishes and eggs. Rooms are comfortable. Beds are a bit too soft for my liking though. They have 3 restaurants on site. The International buffet was good. The bar makes great Mojito's. Pool was clean as are the rest of the property.... More 

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Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your positive remarks. We are very happy to receive your message and that you had to enjoy our diverse gastronomy and restaurants. We hope to see you soon in Barceló Managua Hotel. Best Regards Valeria Calero Channel Manager More 

Aruba
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 28, 2015

didn't know the hotel has an airport-shuttle,but some guy held up the hotelsign when I arrived in Managua,had my name on his list and took me to the hotel.The rooms are comfy,a little on the "chain hotel" side but clean and with everything you expect.The pool is great and I had a decent meal in one of their restaurants "La... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience. We are also very happy to know you enjoyed your overall experience at the hotel; Its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. We will take your comment into consideration for... More 

Keller, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 23, 2015

Confirmed taxi reservations with front desk staff 3 times prior to our arrival. Upon our arrival in Managua at 11:45 pm there was no taxi. Later learned reservation had been cancelled. Very unfortunate situation where we had no other option than to take a regular taxi to hotel.

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Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, We appreciate the feedback you are giving us to improve our service and are very thankful for the time to leave us a review. Please accept our most sincere apologies regarding the incidents which occurred during your arrival. We have taken actions in order to on improving the quality and performance of our employees Please do not hesitate... More 

Miami, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

The price you get online is 30% less than the price you get if you do the reservation by phone. And they will NOT honor the online price. Overall, I thought it was a nice hotel, room was spacious, pool was nice, the view is nice too. There's different restaurants to eat from. I had dinner at Fontana and it... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about your experience in Barceló Managua. We are pleased to know that we have met your expectations regarding our services, its always motivating to receive such appreciations from our guests. This will help us to keep improving our service standards. We are sorry that during your stay you have suffered... More 

Orange County California
Level Contributor
116 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 3, 2015

Having previously stayed in just about every area in Managua, I would say that this is the best area possible especially if the purpose of the trip is business. It is close enough to the city center without being in a blighted area. The breakfast is good and includes a variety of choices. The Japanese restaurant is actually pretty amazing... More 

Was this review helpful? Yes
Barcelo M, Director de Relaciones con Clientes at Barcelo Managua, responded to this review

Dear Guest, Thank you for taking the time to write about our service and share your experience. Receive our apologize for the inconvenience you had, actually we offer free shuttle to clients that make their reservation by our website. Its always motivating to receive such appreciations from our guests. This will help us to keep our high service standards. In... More 

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