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All 50 San Salvador hotels

Sheraton Presidente San Salvador

4.0 of 5 Hotel   |   Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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Sheraton Presidente San Salvador
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79%
Ranked #15 of 50 hotels in San Salvador
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
SEOCharlie San Jose, Costa Rica
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is definitely a classic style hotel. It has a restaurant with a fine dining place, pool and certain common areas except the bar I did not like at all. The atmosphere is a low bar-casino reputation. The location is good if you have to move more easily around the city and the taxi service is always working properly. The... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear SEOCharlie, We thank you for taking the time to give us your feedback. It saddens us to hear that you did not have a pleasant stay at our Hotel and that some of our facilities were not of your liking. We are working towards renovating our hotel until the very last detail and improving our service every day so... More

Burlingame, California
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 27, 2014

My husband and I enjoyed our stay. The staff is super friendly, nice and very courteous. The service by everyone was excellent ( a little slow for american standards), however experienced travelers know that in Latin America people take their time for everything. The room was large and comfortable with a Terrace overlooking at a garden area. We slept very... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Loves2boys, We thank you for taking the time to write us this review. We are glad that you enjoyed your stay and that our staff made a good impression on you. We work hard every day so that we can provide our guests with the best service possible. It is our duty to make our hotel a home away... More

Panama City, Panama
Top Contributor
146 reviews 146 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 16, 2014

Check in was fast and efficient. Hotel is not that huge so going around was not difficult. The Art Museum is right next door and some restaurants close to the hotel. Rooms were just ok. Really nothing special. It is starting to show some age . The bathroom amenities are very basic, just shampoo, conditioner and soap. I was just... More

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are taking all your comments into serious consideration, and we hope to welcome you back soon, so that we can show you our improvements. Sincerely, Hotel Sheraton Presidente More

NJ
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 3, 2014

Centrally located, friendly staff - excellent breakfast (including freshly made local pancakes - papusas with beans and cheese). Many dignitaries also come to the hotel - personal touch as the are received by senior management of the hotel. The rooms are large and comfortable - it is an older hotel but still clean and has its own charm. Internet is... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear NJCricketer, Thank you for the great comments about our hotel! It is our duty to provide you with the best experience possible. We are glad you had a terrific stay and we hope to welcome you here in the not too distant future. Sincerely, Hotel Sheraton Presidente More

New York City, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 25, 2014

Stayed here on business. Right from the start, check-in was slow. I asked for a pool view, and when i got to the room all i could see were trees. Called the front desk and it took them 25 minutes to send someone with keys to another room, and what do you think was the view? The roof to the... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Jannette, Thank you for taking the time to share your feedback. We apologize for any inconveniences you may have encounter during your stay. We are making sure to improve our service each day, so guests like you will need to come back in order to witness our improvements. We hope to welcome you back to our hotel very soon!... More

Ontario
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 3, 2014

I stayed at this property in 2010 and returned this week. It is classy and beautiful, just as I remembered it, however some things now need some attention. The common areas are beautiful. The lobby has a classy feel. The lounge is great. The restaurant is good but some food was subpar (Caesar salad, pizza). The breakfast buffet was very... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Grant, Thank you for taking the taking to write this comment. We are taking all of your suggestions into serious consideration, and we will make sure we work on improving all of them. It is our duty to improve our services each day, so that guests like you are willing to come back. We are glad that you remain... More

Miami Beach, Florida
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 25, 2014

I think this is the best hotel in the San Salvador area and whether you are in the area for pleasure or business, I highly recommend this hotel over any other hotel in the SS area including InterContinental. First and foremost, the hotel is more centrally located then it's competitors and nearby all of the business and nightlife locations. The... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Mr_Universal, We are ecstatic to hear you enjoyed your stay in our Hotel. It is our pleasure to provide a home away from home to our guests, and it is our duty to take care of them. It makes us happy to see you remain a loyal customer, and therefore we are more than glad to welcome you back... More

Seattle, Washington
Top Contributor
95 reviews 95 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 2, 2014

The hotel rooms definitely need an update. The decor is looking beat up and the rust on the fixtures was not pretty. The phone next to the bed did not work and the door to the bathroom did not close. All things that can be fixed. The room was comfortable. In contrast to the room, the hotel lobby was very... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear a h, Thank you for taking the time to share your feedback. It is very important to us to hear from our guests, since that is the only way we can improve accordingly. We are taking all of your suggestions into consideration and we will make sure to improve them. We hope to welcome you back to our hotel... More

Longmont, Colorado
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2014 via mobile

We stayed at the Sheraton Presidente on our way back to the US from Costa Rica to do a coffee tour. It is a classy hotel that has seen many stays by current and former dignitaries. The price was VERY reasonable for the night. The room was clean, the floor was quiet. We ate breakfast at the restaurant each morning... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear ColoradoBuffaloes02, We are really happy to hear you enjoyed your stay. There is no better motivation for us than to hear our guests feel at home in our facilities. We hope we can welcome you back here real soon. Sincerely, Hotel Sheraton Presidente More

Maryland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 17, 2014

My wife and I just spent a week at the Sheraton in San Salvador. What a nice, comfortable hotel. Check-in staff was efficient and friendly and our room was clean, comfortable, quite large with excellent amenities. We had a balcony with a view over a quiet garden area. The only thing missing were a few chairs and table on the... More

Was this review helpful? Yes
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear JayrenMaryland, Thank you for the great review of our hotel! We are glad to hear that you enjoyed your stay and we really hope to see you again very soon. Sincerely, Hotel Sheraton Presidente More

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Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador

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Hotel & grounds (21)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in San Salvador #15 Business Hotel in San Salvador
Hotel Class
Official Description (provided by the hotel)
Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more   less 
Number of rooms
225

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