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Sheraton Presidente San Salvador

4.0 of 5 Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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Certificate of Excellence 2014
Sheraton Presidente San Salvador
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Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
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233 reviews from our community

Traveler rating
    77
    104
    36
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arlington, Virginia
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice expansive hotel. I love waiking up to the view of palm trees right outside my window, and the sound of tropical birds. You don't feel like you are in the middle of a busy city, yet it is conveniently located in the city. The grounds are green and just wonderful, and restful. The pool area is beautiful. The... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Rose Mary G, We appreaciate you taking the time to write us this comment. It is a pleasure to hear that you enjoyed your stay at our Hotel and that our instalations and service were of your liking. We work hard every day to give our guests the best experience possible. We surely hope we can welcome you back... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Honestly, it doesn't get any better than this in San Salvador. Great rooms, very nice hotel with a lot of amenities. Local restaurants in the Hotel serve great food at reasonable prices. Would definitely stay again.

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Mrpmcm, We appreciate you taking the time to write us this comment. It makes us very happy to hear that our Hotel is the number one choice of our guests. We pride ourselves on being the best Hotel in San Salvador with the best facilities and service, therefore it is wonderful to be awknoledge by our guests. We hope... More 

Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pleasant extended stay primarily due to very good hotel service all around, especially by those working in the executive lounge and also the breakfast staff/hosts in the main restaurant. Location is OK with some pharmacies and restaurants (fast food and nicer sit-down establishments) within walking distance. Felt safe walking around even at night. Stayed in room on executive lounge floor... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear WorldTraveler610215, Thank you very much for your positive comment of our Hotel. Is makes us really proud to hear that our guests enjoy their stay at our Hotel and that our service is of their liking. We will take all of your comments into serious consideration and will work hard on improving our Hotel so as to give our... More 

Costa rica
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is booked up almost all the time. it is a little old fashioned , could do with a makeover but it is still ok. depending on the rate you get. the restaurants and the food is not good. even though popular with lots of government officials.

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Juergen P, Thank you for taking the time to give us some feedback of your stay. It saddens us to hear that you weren't impressed with our facilities and service. We will however make sure to take your comments into account in order to improve ourselves so as to give you a better experience next time we welcome you... More 

Honolulu, Hawaii
Contributor
15 reviews 15 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a great safe business trip hotel. In the safe part of the city. The hotel customer service is great. They will give you private safe drivers. Food is safe to eat. Not great but safe. Not really good for children. The hotels very safe and that what is important when you visit El Salvador. Very friend staff that... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Kam K, We appreciate you taking the time to write us this comment. It makes us happy to hear that you enjoyed your stay at our Hotel and found our facilities and service of your liking. We work hard every day to provide our guests with excellent service, security and comfort. We would very much like to welcome you... More 

Katy, Texas
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My family and I spent 1 night in the Sheraton on December 26, 2014 on our way to the resort of DeCameron Salinitas. We fell in love with this hotel. The rooms could use a little renovating but overall it was clean. The staff was very friendly and helpful. We spent a couple of hours in the bar and it... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear GomezO2014, We appreciate you taking the time to write us this comment. It makes us really happy to hear that you enjoyed your stay at our Hotel and that are looking forward to come back. Nothing makes us more proud than to hear this kind of comments of our Hotel and staff, since we work really hard every day... More 

Hoboken, New Jersey
Top Contributor
99 reviews 99 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 5, 2015

We were on an overnight layover from Belize on Taca Airlines. We scheduled an airport pickup through hotel. This was a great layover in a city that has quite a few issues. The restaurant was great, the bedding and bathroom was fabulous. I never felt concern while at this hotel. We could not experience the pool; however it rivaled any... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Andrew R, We appreciate you taking the time to write us this comment. It makes us proud to hear that you enjoyed your stay and that you praise the hard work we do every day for our guests. We surely hope to welcome you back here soon, so that you can enjoy our pool and the rest of our... More 

Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

Arrived on November 6, 2014, with my wife to attend a wedding to take place in the hotel on Friday evening. We arrived just in time to see Christmas decorations being prepared by the staff. Stayed on the Executive Floor with access to a VIP lounge that offered buffet breakfast and cocktails (2 free drinks for each guest) a light... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Jbon26, We appreciate you taking the time to write us this comment. It makes us really happy to hear that you and your wife enjoyed your stay at our Hotel and that our service and facilities were of your liking. We work very hard every day to give you, our guests, the best time possible. We really look forward... More 

New Delhi, India
Top Contributor
50 reviews 50 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 17, 2014

Spent 2 nights alone on a business trip during August this year. Good: Good location Excellent pool Main restaurant has a great view of the pool with lot of trees around it Good food Prompt service Bad: Dated hotel and rooms Not everyone speaks english so service can take some time Fitness center is like an afterthought and very cramped... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Amit P, Thank you very much for your comments on our Hotel. We are glad you enjoyed our service and that some of our facilities were of your liking. We will surely work on those subjects you mentioned were lacking. The feedback you give us is always important for our improvement. We hope to welcome you back here really... More 

Greensboro, North Carolina
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 14, 2014

The Sheraton Presidente is a nice, convenient hotel in San Salvador. As others have mentioned the hotel is a bit tired or dated. That is more obvious on the exterior than on the interior. I was there for business but had my teenage daughter tagging along. The pool area was great, food was excellent, and breakfast in the VIP club... More 

Was this review helpful? Yes
Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear NCFamilyGuy, We kindly appreciate you taking the time to write us this flattering review about our Hotel. It is very important for us that guests like you give us their feedback so that we can know what we are doing right and which are our subjects for improvement. Nothing gives us more pleasure than to hear that our guests... More 

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Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador
Hotel Style:
#6 Romantic Hotel in San Salvador
#10 Family Hotel in San Salvador
#13 Business Hotel in San Salvador

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