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All 50 San Salvador hotels

Sheraton Presidente San Salvador

4.0 of 5 Hotel   |   Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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Sheraton Presidente San Salvador
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Ranked #16 of 50 Hotels in San Salvador
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Sammy R The Whole World.
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211 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Whole World.
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Always, Always, Always, Have a Great Stay at this hotel. On this stay i was received at the check in by Fernando Alfaro who was really great and was a huge help in checking me in and moving me to a different suite when their was a small problem with the first one. The VIP lounge is always nice to... More

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Valley Center, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and 2 kids stay here several times a year and it is by far the best hotel in El Salvador. I love the low rise layout that wraps around the beautiful pool area. The lobby and dinning areas have a very open and tropical feel making it great for both business or vacation get away. The Zona Rosa... More

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Quito
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I´ve been visiting this hotel for at least the last 10 years. It is an old hotel built for the first IDB Meeting long time ago in record time. So the infrastructure was ment to host a lot of VIPs of the time. Now the hotel is in private hands and is in a process of modest improvement. The place... More

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Ojasaui, Thank you for taking the time to write us this comment. It gives us great pleasure to hear that you have been visiting our Hotel for 10 years and that you still find it to your liking. We work very hard every day to give our guests the best service possible, since it is our duty to make... More

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed here for a business trip for five nights. As far as Sheraton hotels are concerned, I wasn't deeply impressed. Nothing was necessarily run down, but you could tell the decor was attempting to withstand the test of time. It basically looked like your run-of-the-mill convention hotel. My room was comfortable, spacious with a refrigerator, coffee maker, microwave and... More

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear MigratingBirdie, We appreciate you taking the time to write us this detailed review of your stay at our Hotel. It surprises us that you weren't impressed with our Hotel, but we are taking all your suggestions and comments into serious consideration, so as to improve our instalations, since it is very important for us that each guest feels at... More

Frankfurt, Germany
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 4, 2014

The hotel is very nice. It has good rooms a nice pool and very good restaurants. Of course you can see that the hotel is not a new one and it may need here and there some refurbishments but in overall I really like the stay. Everything is very clean and good organized. Breakfast is outside with a beautiful view... More

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Marabou676, Thank you for taking the time to write us this comment. We are glad that you had a nice stay at our Hotel and that our service and installments were of your liking. We are going to pay closer attention to the problems you mention, so as to not have them repeat them again. We really hope we... More

San Jose, Costa Rica
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 30, 2014

It is definitely a classic style hotel. It has a restaurant with a fine dining place, pool and certain common areas except the bar I did not like at all. The atmosphere is a low bar-casino reputation. The location is good if you have to move more easily around the city and the taxi service is always working properly. The... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear SEOCharlie, We thank you for taking the time to give us your feedback. It saddens us to hear that you did not have a pleasant stay at our Hotel and that some of our facilities were not of your liking. We are working towards renovating our hotel until the very last detail and improving our service every day so... More

Burlingame, California
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 27, 2014

My husband and I enjoyed our stay. The staff is super friendly, nice and very courteous. The service by everyone was excellent ( a little slow for american standards), however experienced travelers know that in Latin America people take their time for everything. The room was large and comfortable with a Terrace overlooking at a garden area. We slept very... More

Was this review helpful? Yes 1
Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Loves2boys, We thank you for taking the time to write us this review. We are glad that you enjoyed your stay and that our staff made a good impression on you. We work hard every day so that we can provide our guests with the best service possible. It is our duty to make our hotel a home away... More

Panama City, Panama
Top Contributor
163 reviews 163 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 16, 2014

Check in was fast and efficient. Hotel is not that huge so going around was not difficult. The Art Museum is right next door and some restaurants close to the hotel. Rooms were just ok. Really nothing special. It is starting to show some age . The bathroom amenities are very basic, just shampoo, conditioner and soap. I was just... More

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We are taking all your comments into serious consideration, and we hope to welcome you back soon, so that we can show you our improvements. Sincerely, Hotel Sheraton Presidente More

NJ
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 3, 2014

Centrally located, friendly staff - excellent breakfast (including freshly made local pancakes - papusas with beans and cheese). Many dignitaries also come to the hotel - personal touch as the are received by senior management of the hotel. The rooms are large and comfortable - it is an older hotel but still clean and has its own charm. Internet is... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear NJCricketer, Thank you for the great comments about our hotel! It is our duty to provide you with the best experience possible. We are glad you had a terrific stay and we hope to welcome you here in the not too distant future. Sincerely, Hotel Sheraton Presidente More

New York City, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 25, 2014

Stayed here on business. Right from the start, check-in was slow. I asked for a pool view, and when i got to the room all i could see were trees. Called the front desk and it took them 25 minutes to send someone with keys to another room, and what do you think was the view? The roof to the... More

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Marketing C, Director General at Sheraton Presidente San Salvador, responded to this review

Dear Jannette, Thank you for taking the time to share your feedback. We apologize for any inconveniences you may have encounter during your stay. We are making sure to improve our service each day, so guests like you will need to come back in order to witness our improvements. We hope to welcome you back to our hotel very soon!... More

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Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador

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