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Sheraton Presidente San Salvador

Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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Sheraton Presidente San Salvador
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Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
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255 reviews from our community

Traveler rating
    87
    114
    38
    11
    5
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124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philipsburg, St Maarten-St Martin
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
313 helpful votes 313 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel has improved since my last stay. There was less noise from other rooms, the breakfast was even better, and dinner was kind of ok as well this time. The pool area is lovely, and staff are all very friendly. I didn’t want to return after my previous stay, but I am glad I did.

Was this review helpful? Yes 2
San Jose, Costa Rica
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very big, with nice facilities. It has a very good pool area and a nice restaurant with accesible prices. The rooms are big and comfortable. However in a period in which many conscious travelers are opting for more sustainable practices and for reducing their impact on the environment, this hotel has a questionable policy. Even though they... More 

Was this review helpful? Yes 1
Tegucigalpa, Honduras
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second time in less than a year. Great hotel, excellent facilities, helpful and polite staff, great food, awesome pool and grounds. Drfinitively recommend it! Breakfast has variety and taste, try the pupusas.

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear RobertoHonduras85, Thank you for writing us this comment. It makes us really happy to hear that you enjoyed your stay at our Hotel and that our service and facilities were of your liking. We surely hope to welcome you back here really soon. Sincerely, Sofía González Marketing Coordinator More 

Costa Rica
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel Sheraton is by far one of the best hotels in San Salvador. If you are staying for tourism or business you have come to the right place. Me and wife had a junior suite and it was big and comfy. The breakfast at El Mirador restaurant are excellent, smoked salmon for a buffet breakfast?! What else can you ask... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Huaizhi, We appreciate you taking the time to write us this comment. Nothing makes us more happy than to hear our guests' comments about their wonderful experience at our Hotel. We work hard every day in order to give our guests the best service possible. We surely hope to welcome you back here really soon. sincerely, Sofía González Marketing... More 

Pittsburgh, Pennsylvania
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel near museum and other shopping and dining choices. First trip to El Salvador and we were warmly greeted by a bi-lingual staff and very clean accommodations! Free bottled water daily, breakfast included, very nice pool area and professional staff.

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Swankysilver, We appreciate you taking the time to write us this comment. It makes us really happy to hear that you enjoyed your stay at our Hotel and that our facilities were of your liking. We surely hope to welcome you back here really soon. Kind regards, Sofía González Marketing Coordinator More 

London
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We come to El Salvador every year to visit family and we always stay at the Presidente and are never disappointed. Our regular rooms are on the Club floor and my compliments go to the attendents in the Club lounge who are always attentive and who we look forward to meeting. Occasionally we share the floor with dignitaries from other... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Peter B, Thank you for taking the time to write us this comment. It makes us really happy to hear that you enjoy staying at our Hotel and that our service is of your liking. We work hard every day in order to give guests like you the best experience possible. We surely hope to welcome you back here... More 

1 review
4 of 5 stars Reviewed April 20, 2015

We stayed here 3 nights to attend a friend's wedding. The hotel is very nice and the staff is friendly and professional. We only speak English and the staff was able to communicate with us without much problem. The pool area is very nice with a waterfall and plenty of lounge chairs, tables and umbrellas. There is full bar and... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Michelle R, Thank you for writing us this comment. It makes us happy to hear that you enjoyed your stay at our Hotel and that our service and facilities were of your liking. We surely hope to welcome you back here really soon. Sincerely, Sofía González Marketing Coordinator More 

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed April 20, 2015

Could be excellent for family purposes, I have not tried this one. But for business, it is perfect. The hotel is nice, the rooms are great and the business facilities are absolutely good. I very much like small generous attentiveness. The lock on my door broke down. Such things are inconvenient, can be very disturbing, especially when you hurry and... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Eorsimatyas, We appreciate you taking the time to write us this comments. First of all we would like to again apologize to you for the inconveniences, but we are working hard every day for things like this to not happen again. On the other hand, it makes us happy to hear that you enjoyed your stay and that are... More 

London
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2015

This is a relaxing hotel with very helpful and friendly staff and a beautiful pool and garden. I had a room on the Club floor, my room was a little old fashioned, but very clean and spacious, it was lovely to have a balcony overlooking the garden & the bed was very comfortable. The WiFi was good. For me the... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Furcat, We appreciate you taking the time to write us this comment. It makes us proud to hear you enjoyed your stay and that our facilities were of your liking. We will make sure to work on the aspects you point out were lacking in order to give you next time a better service. We surely hope to welcome... More 

Campana, Argentina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 11, 2015

Service very good, room clean and good size, swiming pool is great, in the middle of a tropical enviroment. Room's air conditioner really noisy, even in its low state. Please do something Breakfast is poor

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear rbirigo, We appreciate you taking the time to write us this comments. It makes us happy to hear that you enjoyed our facilities, but regret to hear that some things weren't completely of your liking. We will make sure to improve them for your next visit. We surely hope to welcome you back here soon. Sincerely, Sofía González Marketing... More 

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