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Sheraton Presidente San Salvador

Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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1 room 1 guest
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Sheraton Presidente San Salvador
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Sheraton Presidente San Salvador
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277 Reviews from our TripAdvisor Community

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Traveler rating
    96
    124
    39
    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I love the Sheraton Presidente for it's location, it's restaurants and the overall service at the place. It is located in an upscale area of San Salvador, a short taxi ride away from bars and restaurants as well as supermarkets and shopping malls. It's walking distance from the art gallery too. The hotel has a large pool (it's always very... More 

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San Salvador, El Salvador
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed staying at the Sheraton Presidente so much on visits to El Salvador that even once or twice per year I stay there for events around town. The price is reasonable, and the attention is great. I especially enjoy the breakfast buffet and the swimming pool. The hotel is situated in a nice area that is close to major... More 

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Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying here for three days. The room was a little small, but was clean and comfortable. The service at the restaurant was excellent, the meal itself was mediocre. When I arrived, they had cancelled my reservation, so they paid my taxi, dinner and meal at the Hilton for the first night. That seemed very generous, and showed that... More 

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Weston, Florida
Level Contributor
240 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a little old and outdated but it is still a good hotel, many years ago it was the best hotel in all of El Salvador, it was a real luxurious hotel. Their great customer service remains there, very attentive and efficient at what all customers need. Their restaurant was and still is very, very good. They should... More 

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New Orleans, Louisiana
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights this property. Everything was clean and comfortable. Service could have been a little friendlier at the restaurant, but other than that it was a very nice stay. Clean and comfortable.

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Frankfurt, Germany
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 18, 2015

The Hotel is one of the best in Salvador. You can see that this hotel exists for a long time but the service is very good and the rooms are also nice. The bed is gread and you have a good AC which is not loud. The breakfirst is great you have everything you need and you sit kind of... More 

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Marketing C, Director de Relaciones Públicas at Sheraton Presidente San Salvador, responded to this review

Thanks for your opinion on our service and breakfast, we look forward to see you again and we are taking note to make the events in our pool area during the night sow this is clear during the day light time to the enjoy of our customers. More 

Burlington, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

This hotel is the hotel preferred by statesmen. The president of the US has stayed here. But, the rates are competitive. Free internet and a great pool area. A large pool. The dining room is open to the pool area. It's like eating outside and that is want you want in this climate. We have stayed at another well known... More 

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Marketing C, Guest Relations Manager at Sheraton Presidente San Salvador, responded to this review

Thank you very much for your comment about our pool area, we are glad that your last visit went well and specially you enjoyed the time with us; having this kind of comments makes us feel motivated to follow giving a great services to loyalty guests like you. We hope you visit us again. More 

New York City, New York
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 13, 2015

I stayed here for a few days on business and found the room to be quite comfortable. I had little interaction with the staff and never ate at the hotel so I can't comment on that. The only negative I experienced was that I couldn't get the TV to switch off of the hotel channel. I didn't bother reporting it... More 

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Marketing C, Director Comercial at Sheraton Presidente San Salvador, responded to this review

Thanks for the comments; we are pleased that you like our hotel. Our goal is to complete the full experience in your next visit to the hotel. More 

Mexico City, Mexico
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 13, 2015

I was there for three days during a business trip and the only thing I regret is not bringing my swimming suit!! The building itself isn't exactly new, but they are doing a renovation so it's ok. Do try to get a room facing the pool and near the elevators, otherwise you'll walk a lot. Also, make sure to have... More 

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Marketing C, Director Comercial at Sheraton Presidente San Salvador, responded to this review

Thank you very much for your comment our obejtivo is your satisfaction, we hope to see you soon More 

Tegucigalpa, Honduras
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 9, 2015

Good solid hotel, well appointed rooms. They've recently changed the carpet to a fun interesting design and painted the hallways which freshens it up quite a bit. Rooms either overlook the pool area or the street, but since hotel is not very tall, the view is not great if you focus on the nearby, but quite amazing if you see... More 

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Marketing C, Director Comercial at Sheraton Presidente San Salvador, responded to this review

Thank you very much for your comment,our goal is always to serve our customers and guests in the best way, we are great full for the points to be improved, these will help us to provide a better Service More 

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