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Sheraton Presidente San Salvador

4.0 of 5 Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
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Certificate of Excellence 2014
Sheraton Presidente San Salvador
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Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
Sheraton Presidente San Salvador
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225 reviews from our community

Traveler rating
    74
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    34
    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Katy, Texas
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

My family and I spent 1 night in the Sheraton on December 26, 2014 on our way to the resort of DeCameron Salinitas. We fell in love with this hotel. The rooms could use a little renovating but overall it was clean. The staff was very friendly and helpful. We spent a couple of hours in the bar and it... More 

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Hoboken, New Jersey
Top Contributor
95 reviews 95 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were on an overnight layover from Belize on Taca Airlines. We scheduled an airport pickup through hotel. This was a great layover in a city that has quite a few issues. The restaurant was great, the bedding and bathroom was fabulous. I never felt concern while at this hotel. We could not experience the pool; however it rivaled any... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Andrew R, We appreciate you taking the time to write us this comment. It makes us proud to hear that you enjoyed your stay and that you praise the hard work we do every day for our guests. We surely hope to welcome you back here soon, so that you can enjoy our pool and the rest of our... More 

Miami, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

Arrived on November 6, 2014, with my wife to attend a wedding to take place in the hotel on Friday evening. We arrived just in time to see Christmas decorations being prepared by the staff. Stayed on the Executive Floor with access to a VIP lounge that offered buffet breakfast and cocktails (2 free drinks for each guest) a light... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Jbon26, We appreciate you taking the time to write us this comment. It makes us really happy to hear that you and your wife enjoyed your stay at our Hotel and that our service and facilities were of your liking. We work very hard every day to give you, our guests, the best time possible. We really look forward... More 

New Delhi, India
Top Contributor
50 reviews 50 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 17, 2014

Spent 2 nights alone on a business trip during August this year. Good: Good location Excellent pool Main restaurant has a great view of the pool with lot of trees around it Good food Prompt service Bad: Dated hotel and rooms Not everyone speaks english so service can take some time Fitness center is like an afterthought and very cramped... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Amit P, Thank you very much for your comments on our Hotel. We are glad you enjoyed our service and that some of our facilities were of your liking. We will surely work on those subjects you mentioned were lacking. The feedback you give us is always important for our improvement. We hope to welcome you back here really... More 

Greensboro, North Carolina
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 14, 2014

The Sheraton Presidente is a nice, convenient hotel in San Salvador. As others have mentioned the hotel is a bit tired or dated. That is more obvious on the exterior than on the interior. I was there for business but had my teenage daughter tagging along. The pool area was great, food was excellent, and breakfast in the VIP club... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear NCFamilyGuy, We kindly appreciate you taking the time to write us this flattering review about our Hotel. It is very important for us that guests like you give us their feedback so that we can know what we are doing right and which are our subjects for improvement. Nothing gives us more pleasure than to hear that our guests... More 

Kingston, Jamaica
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 1, 2014

The facility was acceptable in-spite of the language challenges with the cleaning and dinning room staff. The front line staff were on point at all time and quick to lend a hand and advise. Location is ideal.

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear KevoyJA, Thank you kindly for your review of our hotel. It makes us proud to hear you enjoyed your stay and that our staff was always there to help in any way possible. We will make sure to work on the lacking aspects you pointed out. We surely hope to welcome you back here soon. Sincerely, Sofía González Marketing... More 

The Whole World.
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 18, 2014

Always, Always, Always, Have a Great Stay at this hotel. On this stay i was received at the check in by Fernando Alfaro who was really great and was a huge help in checking me in and moving me to a different suite when their was a small problem with the first one. The VIP lounge is always nice to... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Sammy R, Thank you kindly for your review of our Hotel. It is always great to hear that our guests enjoy their time here and are always willing to come back. We work very hard every day to make sure we give our guests the best service possible, and therefore we will make sure to pass along your congratulations... More 

Valley Center, California
2 reviews
5 of 5 stars Reviewed October 11, 2014

My wife and 2 kids stay here several times a year and it is by far the best hotel in El Salvador. I love the low rise layout that wraps around the beautiful pool area. The lobby and dinning areas have a very open and tropical feel making it great for both business or vacation get away. The Zona Rosa... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Peterson12051, We appreciate your kind review of our Hotel. It is always great to hear that our guests enjoy of our facilities and that our service is of their liking. We will make sure to pass along your congratulations to our Staff, especially to Elsy, in order for them to be aware of the good work they are doing... More 

Quito
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 29, 2014

I´ve been visiting this hotel for at least the last 10 years. It is an old hotel built for the first IDB Meeting long time ago in record time. So the infrastructure was ment to host a lot of VIPs of the time. Now the hotel is in private hands and is in a process of modest improvement. The place... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear Ojasaui, Thank you for taking the time to write us this comment. It gives us great pleasure to hear that you have been visiting our Hotel for 10 years and that you still find it to your liking. We work very hard every day to give our guests the best service possible, since it is our duty to make... More 

Los Angeles, California
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 17, 2014

I stayed here for a business trip for five nights. As far as Sheraton hotels are concerned, I wasn't deeply impressed. Nothing was necessarily run down, but you could tell the decor was attempting to withstand the test of time. It basically looked like your run-of-the-mill convention hotel. My room was comfortable, spacious with a refrigerator, coffee maker, microwave and... More 

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Marketing C, Marketing Coordinator at Sheraton Presidente San Salvador, responded to this review

Dear MigratingBirdie, We appreciate you taking the time to write us this detailed review of your stay at our Hotel. It surprises us that you weren't impressed with our Hotel, but we are taking all your suggestions and comments into serious consideration, so as to improve our instalations, since it is very important for us that each guest feels at... More 

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Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador
Hotel Style:
#6 Romantic Hotel in San Salvador
#9 Family Hotel in San Salvador
#13 Business Hotel in San Salvador

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