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Hotel Terraza

3.0 of 5 85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
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58 reviews from our community

Traveler rating
    30
    16
    9
    3
    0
See reviews for
7
4
10
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've been there with my family last night, they were so polite; the personal is friendly and make our staying. I recommend this hotel either business our family trip. It's very near, almost the center, the best and secure area in El Salvador.

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadia fue tan placentera. Esperamos poder tenerlos con nosotros de... More

Keller, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2014

The hotel is a great value and it includes a breakfast. The rooms were very clean, as was the rest of the hotel. We ate a number of meals in the restaurant, and every meal was very good. I would recommend to anyone.

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks! We are delighted to know that your stay was enjoyable. We hope to have you stay with us again very soon. More

Cambridge, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 13, 2014

This hotel continues to be the best quality/price hotel in all my travels. I have been coming to San Salvador a couple of times a year for ten years now, and I always stay here. It is an extremely reliable hotel. The rooms are pleasant, clean, and comfortable. This year they even upgraded with a large screen t.v. The breakfasts... More

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks. We are delighted to know that your stay was enjoyable; our staff always remembers you and look forward to your visits. We hope you will visit us again soon! More

Bucharest
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 8, 2014

Spent three nights in this lovely hotel. We requested, weeks before arriving there, a room at top floor, facing the interior court and they exactly respected our desire. Room was pretty large, very clean and quiet. The AC it's a little bit noisy but during the night you can turn it off, the temperature is droping and you can open... More

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scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadía fuera tan placentera. En su próxima visita le invitamos... More

St. Catharines, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed for 2 nights in 2011. I was not very impressed to be honest. The room had air conditioning, but the hallway did not. The door was always kept closed, so you had to walk through a sauna to get to your room. The lock on the door to the hallway was faulty and when we called for help... More

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for your comments. We apologize for any inconvenience you had, and we assure you these issues have been addressed. We have since remodeled quite a few áreas of the hotel as well, and we look forward to having you stay with us again so you can have a great experience. Thanks again. More

Tegucigalpa, Honduras
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013

Our trip was a short 4 day trip to a concert, starting out with the cons: They had a little misunderstanding on our request about how many people where coming. Just FYI because i didnt know, they only have double beds and if you request triple that will be an additional bed. They would not allow alcohol by the pool,... More

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your comments. We are very happy you enjoyed your stay at our hotel! Just so you know for your next visit, we do serve drinks by the pool but they have to be taken at the tables and not inside the pool for the safety of our guests. Thank you for your suggestions; we always... More

Rome, Italy
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 28, 2013

Good place to stay for a balance between local life and guest services. The hotel is a lively place where meetings and parties are regularly held, although music stops regularly at 11.30 pm. The swimming pool makes a nice meeting location. There is also a small gymn. Staff are warm and friendly. Only downside is the moquette. I dont like... More

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you very much for your kind remarks. We are happy to know you had a pleasant stay! We look forward to having you return to El Salvador and to have the opportunity to have you as our guest again. Thank you again for taking the time to share your comments. More

Kent, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

My husband and I make preparations for teams to visit El Salvador annually. The teams have found the accommodations consistently exceed their expectations for comfort, cleanliness and good food. They give us a warm and friendly welcome. Pat W.

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind words! We are always so happy to receive your teams; our staff has learned so much from all of you. We look forward to your next trip! More

Alameda, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2012

The staff was very attentive to our needs and we had a wonderful time as we dined in the open air patio. The drinks were cold and the food was warm and delicious. We had an incredible party as part of a large group celebrating a special anniversary. They were incredible host.

Was this review helpful? Yes 2
Lafayette, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

Visited El Salvador with a group of 30 people and was I ever impressed with our accommodations at Hotel Terraza! The rooms were wonderful and the staff was unbelievably attentive and present. Everyone smiled and catered to our every need. The food was terrific too. We had the breakfast every morning in the patio/pool area and it was beautifully presented.... More

Was this review helpful? Yes 1
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Additional Information about Hotel Terraza

Address: 85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Terraza 3*
Number of rooms: 80
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Also Known As:
Terraza Hotel San Salvador
Hotel Terraza El Salvador/San Salvador

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