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Hotel Terraza

85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
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Hotel Terraza
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74 Reviews from our TripAdvisor Community

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Traveler rating
    35
    23
    10
    4
    2
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

It's an old average hotel good for business and having one or two days stay, not recommended if children or vacations plan. Good location The service and personal is really gentle and maybe the best part of the hotel

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por tomarse el tiempo de escribir sobre nuestro hotel. Le comento que estamos en proceso de remodelación de... More 

Lima, Peru
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 20, 2015

Went for a business trip. The room was very spacious which was nice, was equipped with a/c. The breakfast buffet was good, had a chef and the outdoor environment was great. Staff was friendly. The hotel is old and run down. Overall average, comfortable but a very old hotel. Unfortunately I was awoken every morning to a van with speakers... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Gracias por tomarse el tiempo de comentar sobre nuestro hotel. Nos agrada saber que le gusto su habitación y el... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 5, 2015

My colleagues and I travelled to El Salvador for business and we stayed at Hotel Terraza for a week. I was more than happy with our choice! The staff was very welcoming and friendly throughout the whole week. The breakfast buffet included loads of different choices: yogurts, fresh fruits, omelettes, cereals, eggs, bread, sausages, beans, etc. Something for everyone basically.... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Muchas gracias por sus comentarios! Nos alegra saber que superamos sus expectativas. Esperamos tener el gusto de recibirla nuevamente muy pronto! Thank you so much for your kind remarks! We are very happy to know that we exceeded your expectations. We hope to have you stay with us again very soon! More 

San Francisco, California
1 review
5 of 5 stars Reviewed January 29, 2015

My husband and I recently enjoyed a wonderful stay at the Hotel Terraza while visiting friends in San Salvador. The hotel is located in a very nice, quiet area of the city, close to great restaurants and shopping centers. Our room was spotless and comfortable and the complimentary breakfast buffet in the terrace was delicious and a great way to... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your comments! We are delighted to know you enjoyed your stay, and we hope to have you with us again very soon! More 

1 review
1 of 5 stars Reviewed January 25, 2015

No hot water (sometimes) Inconsistent service Bad location Limited breakfast (eggs and toast) Tiny gym with limited weights $50 charge to have a guest visit (I had friends in town and they could visit me in my room) Overpriced laundry ($67 for one load of socks and shorts) Overpriced taxi service Sparse and depressing rooms Loud air conditioner Nothing good... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for taking the time to post a comment. We are sorry to see that you are displeased, and would like to clear up a couple of misunderstandings so you may reconsider staying with us again. Our rates include a Buffet breakfast, with 4 hot dishes, cereal, yogurt, cheeses, juices, fruit, a variety of breads and pastries, and a... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 26, 2014

My wife and I stayed at the Hotel Terraza for four nights in November 2014. The hotel is located in a nice area of San Salvador. We traveled throughout El Salvador for about 10 days. Before we booked our reservation, I read the reviews about this hotel. Most were positive. We rely on comments from fellow travelers. We are very... More 

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos encanta saber que fue tan placentera su estadía, y Francisco del Bar me pide... More 

Panama City Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

I recently stayed at the Hotel Terraza en San Salvador and the place is terrible, is a very very old hotel complete with the CRT televisions - the old bulky ones. That is not all, it had bed bugs and had to change hotels... When I was leaving I told the cab driver about the bugs and he said that... More 

Was this review helpful? Yes 3
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Estimado Don Héctor, Sentimos mucho que su experiencia no fuera la que usted deseaba. Como le comentamos en el momento... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 31, 2014

I've been there with my family last night, they were so polite; the personal is friendly and make our staying. I recommend this hotel either business our family trip. It's very near, almost the center, the best and secure area in El Salvador.

Was this review helpful? Yes 2
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadia fue tan placentera. Esperamos poder tenerlos con nosotros de... More 

Keller, Texas
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel is a great value and it includes a breakfast. The rooms were very clean, as was the rest of the hotel. We ate a number of meals in the restaurant, and every meal was very good. I would recommend to anyone.

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks! We are delighted to know that your stay was enjoyable. We hope to have you stay with us again very soon. More 

Cambridge, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 13, 2014

This hotel continues to be the best quality/price hotel in all my travels. I have been coming to San Salvador a couple of times a year for ten years now, and I always stay here. It is an extremely reliable hotel. The rooms are pleasant, clean, and comfortable. This year they even upgraded with a large screen t.v. The breakfasts... More 

Was this review helpful? Yes
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks. We are delighted to know that your stay was enjoyable; our staff always remembers you and look forward to your visits. We hope you will visit us again soon! More 

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