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Hotel Terraza

85 Ave Sur y Calle Padres Aguilar, San Salvador, El Salvador
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Best prices for: 1 room 1 guest
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Hotel Terraza
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Hotel Terraza
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66 reviews from our community

Traveler rating
    32
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    9
    3
    2
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5
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
1 review
5 of 5 stars Reviewed January 29, 2015

My husband and I recently enjoyed a wonderful stay at the Hotel Terraza while visiting friends in San Salvador. The hotel is located in a very nice, quiet area of the city, close to great restaurants and shopping centers. Our room was spotless and comfortable and the complimentary breakfast buffet in the terrace was delicious and a great way to... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your comments! We are delighted to know you enjoyed your stay, and we hope to have you with us again very soon! More 

1 review
1 of 5 stars Reviewed January 25, 2015

No hot water (sometimes) Inconsistent service Bad location Limited breakfast (eggs and toast) Tiny gym with limited weights $50 charge to have a guest visit (I had friends in town and they could visit me in my room) Overpriced laundry ($67 for one load of socks and shorts) Overpriced taxi service Sparse and depressing rooms Loud air conditioner Nothing good... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for taking the time to post a comment. We are sorry to see that you are displeased, and would like to clear up a couple of misunderstandings so you may reconsider staying with us again. Our rates include a Buffet breakfast, with 4 hot dishes, cereal, yogurt, cheeses, juices, fruit, a variety of breads and pastries, and a... More 

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 26, 2014

My wife and I stayed at the Hotel Terraza for four nights in November 2014. The hotel is located in a nice area of San Salvador. We traveled throughout El Salvador for about 10 days. Before we booked our reservation, I read the reviews about this hotel. Most were positive. We rely on comments from fellow travelers. We are very... More 

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos encanta saber que fue tan placentera su estadía, y Francisco del Bar me pide... More 

Panama City Beach, Florida
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

I recently stayed at the Hotel Terraza en San Salvador and the place is terrible, is a very very old hotel complete with the CRT televisions - the old bulky ones. That is not all, it had bed bugs and had to change hotels... When I was leaving I told the cab driver about the bugs and he said that... More 

Was this review helpful? Yes 3
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Estimado Don Héctor, Sentimos mucho que su experiencia no fuera la que usted deseaba. Como le comentamos en el momento... More 

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2014

I've been there with my family last night, they were so polite; the personal is friendly and make our staying. I recommend this hotel either business our family trip. It's very near, almost the center, the best and secure area in El Salvador.

Was this review helpful? Yes 2
scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadia fue tan placentera. Esperamos poder tenerlos con nosotros de... More 

Keller, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 16, 2014

The hotel is a great value and it includes a breakfast. The rooms were very clean, as was the rest of the hotel. We ate a number of meals in the restaurant, and every meal was very good. I would recommend to anyone.

Was this review helpful? Yes 1
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks! We are delighted to know that your stay was enjoyable. We hope to have you stay with us again very soon. More 

Cambridge, Massachusetts
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 13, 2014

This hotel continues to be the best quality/price hotel in all my travels. I have been coming to San Salvador a couple of times a year for ten years now, and I always stay here. It is an extremely reliable hotel. The rooms are pleasant, clean, and comfortable. This year they even upgraded with a large screen t.v. The breakfasts... More 

Was this review helpful? Yes
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your kind remarks. We are delighted to know that your stay was enjoyable; our staff always remembers you and look forward to your visits. We hope you will visit us again soon! More 

Bucharest
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 8, 2014

Spent three nights in this lovely hotel. We requested, weeks before arriving there, a room at top floor, facing the interior court and they exactly respected our desire. Room was pretty large, very clean and quiet. The AC it's a little bit noisy but during the night you can turn it off, the temperature is droping and you can open... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review
Google Translation

Muchas gracias por sus comentarios! Nos agrada saber que su estadía fuera tan placentera. En su próxima visita le invitamos... More 

St. Catharines, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 23, 2014

We stayed for 2 nights in 2011. I was not very impressed to be honest. The room had air conditioning, but the hallway did not. The door was always kept closed, so you had to walk through a sauna to get to your room. The lock on the door to the hallway was faulty and when we called for help... More 

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scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you for your comments. We apologize for any inconvenience you had, and we assure you these issues have been addressed. We have since remodeled quite a few áreas of the hotel as well, and we look forward to having you stay with us again so you can have a great experience. Thanks again. More 

Tegucigalpa, Honduras
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013

Our trip was a short 4 day trip to a concert, starting out with the cons: They had a little misunderstanding on our request about how many people where coming. Just FYI because i didnt know, they only have double beds and if you request triple that will be an additional bed. They would not allow alcohol by the pool,... More 

Was this review helpful? Yes
scastaneda, Gerente at Hotel Terraza, responded to this review

Thank you so much for your comments. We are very happy you enjoyed your stay at our hotel! Just so you know for your next visit, we do serve drinks by the pool but they have to be taken at the tables and not inside the pool for the safety of our guests. Thank you for your suggestions; we always... More 

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