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Crowne Plaza Hotel San Salvador

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89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Crowne Plaza Hotel San Salvador
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232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baden bei Wien
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stay in Crown Plaza hotel was very comfortable. Rooms are nicely furnished and reasonable sized. Hotel Pool area is beautiful with a lovely view to a volcano area. Gym is ok, only thing I was missing were some bicycles. Staff is very attentive and I felt safe the entire stay. Also had late lunch once in the restaurant  food... More 

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is immaculate and accommodates all of your needs. The staff members are professional, friendly and courteous. This was my first trip to San Salvador, and I plan to stay here during future visits.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear dreiss010 Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. Our staff strives to create memorable experiences; We are happy to know that you will be returning in your future visit to El Salvador, We will be happy to assist you. It has been a pleasure to have you... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It had been about two years since my last stay here. I was both surprised and pleased to see that several members of the staff remembered me. This is one of the best hotels in town. From the quick and efficient check in, the clean and well maintained room to the very attentive staff in the Executive Lounge all attributed... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear DKNGT Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with our staff. We are glad that you stay at our renovated rooms at the executive Lounge, also our Plaza Futura a few steps from the hotel,... More 

Woodbridge, Virginia
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a beautiful location. The property is well kept. Breakfast is served indoors and outdoors by the pool. From there you can see San Salvador volcano and mountains, a great view. Overall a great hotel, great location, staff, etc will recommend to anyone. Food plaza next to the hotel is awesome; people are very friendly at the... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Char J, Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, Amanda Zamora Guest Experience Champion More 

Washington DC, District of Columbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times, including when it was previously owned under a different brand name. This hotel has a great view of a nearby volcano and much of the city, but there is not much around the immediate area of the hotel. Outstanding breakfast and a nice outdoor pool. The gym is good. The lobby is... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear David_S_5347, Thank you for sharing your feedback, We are very happy to learn that you enjoyed our breakfast, location, outdoor pool and service; It was delightful to have you as our guest! We hope to see you soon on your next trip to El Salvador. Sincerely, Amanda Zamora Guest Experience Champion. More 

Guadalajara, Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago

Amazing volcano and city views on an airy place you can't suffer the high temperatures of San Salvador . The facilities are nice for resting and working; Please test the "Pupusas". Early in the morning, a lot of birds will wake you up

Review collected in partnership with this hotel

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear harfush2015 Thank you for reviewing us! Your comments have been shared with our team, we are thrilled to learn you enjoyed your stay since we strive for guest satisfaction. with out missin our traditional salvadorean dish Pupusas are fantastic. Our views to San Salvador Volcano and city are certainly delightful! We look forward to seeing you again on your... More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice by itself with a nice pool and a lot of places to hang around. There is not all that much to do in the immediate vicinity of the hotel, except that there are a number of restaurants to choose from.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear mar0si Thank you for this fantastic review. our staff strives to creat memorable experiences, we are glad to know that you enjoy our facilities. a few steps from the hotel we have Plaza Futura a place with a lot of Restaurants to choose from, once again thank you for sharing your thoughts! We hope you will visit us again... More 

Guatemala City, Guatemala
Level Contributor
2 reviews
5 of 5 stars Reviewed May 19, 2015

I came with my wife and daughter this past weekend, great place, nice pool & gym, the breakfast included a lot of good options, the staff is some of the best things to mention here, they solved an issue we had with our reservation, that is another good reason to keep this option for future travels to San Salvador.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear JulioCatalan, Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, atmosphere and service. It was wonderful to have your family as our guest. we are committed to delivering memorable experiences.Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Amanda Zamora Guest Experience Champion More 

North Carolina Coast, North Carolina
1 review
5 of 5 stars Reviewed May 19, 2015

great hotel, great location, staff, etc will recommend to anyone. Food is great, plaza next to the hotel is perfect, people are very friendly at the hotel. Very good security, rooms are quiet and bed is very comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear cjimenez844, Thank you for sharing your fantastic review, we are very happy to learn that you enjoyed our food, location, security and warm service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity... More 

Sao Paulo, SP
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 17, 2015

Crowne Plaza in San Salvador sits in a beautiful location. The property is old but well kept and, according to the hotel staff, it had been recently renovated. Breakfast is served indoors and outdoors by the pool. From there one can see San Salvador volcano, a great view.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Farmami2012 Thank you for your review! We are happy to learn you enjoyed your stay. Our views to the San Salvador Volcano are certainly delightful! Your comments are very important for our team and have been transmitted to all department heads and staff. we are committed to delivering memorable experiences to our guests. We hope you will prefer Crown... More 

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