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All 50 San Salvador hotels

Crowne Plaza Hotel San Salvador

3.5 of 5 Hotel   |   89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Crowne Plaza Hotel San Salvador

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Ranked #14 of 50 hotels in San Salvador
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 6 days ago
passionfortravel9 Calgary, Alberta, Canada
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133 people have reviewed this hotel

Traveler rating
    39
    66
    16
    7
    5
See reviews for
13
8
17
81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
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  • Japanese first
  • Portuguese first
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  • Any
English first
Calgary, Alberta, Canada
Top Contributor
70 reviews 70 reviews
32 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed for one night at this hotel in San Salvador. The lobby, the sundeck with lounge furniture, the courtyard snack bar area, the restaurant and the pool area are very appealing. Everything looks great. The pool was very clean and the fitness room had quality machines and good free weights. I think there are regular rooms and executive rooms.... More

Was this review helpful? Yes
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear passionfortravel9, Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, restaurant, facilities and service. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Astrid Arce de Saz Guest Experience Champion More

Centroamérica
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I come to San Salvador often, but this is our first time here. No regrets, excellent service, staff would go out of their way to meet your needs. Love the pool and gym. The restaurant and the bar offer good food and drinks. Close to Plaza Futura, great place with many restaurants and an amazing view. Will definitely come back.

Was this review helpful? Yes
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Visirtante10 , Thank you for this fantastic review. We are very happy to learn that you enjoyed our facilities, location, view and service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity of... More

Dar Es Salaam
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2014

Apart from the "old building" look of the hotel, this place provides some of the best services compared to the value for money. The quality of executive rooms are first class and so are the gym and pool facilities. The quality of the spa needs to be along the standards set by other services. The room service is quite prompt... More

Was this review helpful? Yes
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Santoshkrni: We are very happy to learn that you enjoyed our rooms, food, service and facilities. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity of having you with us in the future.... More

Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2014

Crowne plaza in San Salvador is a well laid out, spacious and attractive hotel - beautiful,views, lovely pool, good breakfast and generally attractive public spaces. It has a relaxed and mellow feel to it which is particularly good if you are female and travelling alone in business. Well located right by the world trade centre and a huge advantage is... More

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear IrlandesaenMexico Dear, Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. Your comments regarding free Water in the room will be shared with the related departments in an effort to provide you with a better service. We hope you will prefer Crowne... More

San Salvador, El Salvador
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 31, 2014

A few years ago my lovely bride and I were all dressed up and nowhere to go on New Years Eve, somehow through the "Taxi Driver Grape Vine" we found out about a party that the then Radisson Hotel was throwing. Since then we were hooked on the party, such elegance, and so much fun rolled in to one evening.... More

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms,atmosphere and service. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Roberto Medina Guest Experience Champion. More

Bangalore, Karnataka, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 26, 2014

Possibly the best service I ever received. Excellent front office staff and overall great experience. Good place and excellent rooms with nice bar facility. Pick the executive rooms for better service and free daily drinks :)

Was this review helpful? Yes
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. RakishRam: Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with everyone in our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, Astrid Arce de Saz Guest Experience... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 17, 2014

In November during a 3 day meeting at this hotel, 3 of us were force to move to the 6 floor due to bad organization and reservation of the crown plaza managment. this floor was on repaire, the breakfast restaurant was close at that floor and we got wakup by hammer and tools noise and the last saturday I wake... More

Was this review helpful? Yes 1
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Yorleny L: Thank you for reviewing us. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. We would like to apologies for all the inconvenience occurred during your stay. We are in the process of remodeling our rooms in order to provide better service. We look forward to seeing... More

Ottawa, Canada
2 reviews
5 of 5 stars Reviewed January 12, 2014

I was there during the renovations and the noise had no effect on me or our party of 5. The staff there was the most friendly, helpful group I have ever had the pleasure to meet. Javier and Cris, the restaurant captain and cafe/snack shop employee, went far beyond the call of duty ensuring all my requests were met. This... More

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Mark F Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, atmosphere and service. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Roberto Medina Guest Experience Champion More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2014

During our stay we were awoken early each morning (08:00) by ear-splittingly loud hammering, banging and drilling. Management was completely unresponsive to our litany of complaints, only stating that the hotel was undergoing renovations and that was a "key priority," more so that the comfort of its current guests apparently. At no time during or after booking was I informed... More

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Alex T Thank you for sharing your review. We would like to apologies for all the inconvenience occurred during your stay we really appreciate your comments. We are in the process remodeling our room facilities in order to provide you a better service. It has been a pleasure to have you as our guest and we hope to see... More

Winnipeg, Manitoba, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2013

This hotel is very beautiful. The rooms are nice and spacious (beds quite hard). The breakfast is very, very good. The grounds are nice. I didn't get to see a lot of the hotel because I only stayed one night, but I would go back.

Was this review helpful? Yes
Guest Experienc... C, Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Danielle B We are delighted to learn that you enjoyed our rooms, atmosphere and service. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Roberto Medina Guest Experience Champion More

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Additional Information about Crowne Plaza Hotel San Salvador

Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
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