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All 50 San Salvador hotels

Crowne Plaza Hotel San Salvador

3.5 of 5 Hotel   |   89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Ranked #16 of 50 Hotels in San Salvador
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Pcperrin
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147 reviews from our community

Traveler rating
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    71
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Senior Contributor
30 reviews 30 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely location with a lovely open courtyard. The breakfast and lunch buffets are good, but best of all is the view of the volcano from the restaurant terrace. There are two sides to the hotel: the main building with newly renovated rooms, and a separate block of suites that are much cheaper but not yet renovated. All... More

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear , Thank you for your review! We are happy to learn you enjoyed your stay. Our views to the San Salvador Volcano are certainly delightful! Your comments are very important for our team and have been transmitted to all department heads and staff. We hope to enjoy the pleasure of having you as our guest on your next trip... More

San Jose, Costa Rica
Top Contributor
64 reviews 64 reviews
40 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was a good hotel for one night and the price was ok. Service was excellent, and staff always eager to serve. The pool is nice and good view of volcano. The breakfast buffet is good. Bar is a bit pricy, but take advantage of the free drink coupon, I forgot about it.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Laurence_Baird Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, Pool with a fantastic view of San Salvador Volcano ,atmosphere and service . It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, More

Springville, Utah, United States
Contributor
18 reviews 18 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You expect a lot from a Crowne Plaza and this hotel delivered.The room was comfortable, modern, and very clean with good Wi-F connection and AC. The front desk and bell/captains were very attentive. The buffet breakfast was very good. The location is prime (good neighborhood) and I felt very safe. I'll go back.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Russwarner Thank you for this fantastic review, I see that you really enjoy our atmosphere with our rooms, at the front desk area, our restaurant El Mirador at the buffet breakfast, internet access, It was wonderful to have you as our guest. We hope you will visit us again on your next trip to San Salvador Kind Regards, More

San Salvador Department, El Salvador
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business twice. The rooms were generally a good size and the hotel is in a good location. The food is good and has options as it is connected to the Plaza Futura. The staff were very nice. I would recommend to ask for a room on a higher floor. The sixth floor rooms are much bigger... More

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Acebo R Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments regarding our rooms that has a good size, with our food we do have a variety to choose from, including pupusas at breakfast time the typical food from El... More

USA
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

I have stayed here several times on business. The hotel is absolutely beautiful and overlooks San Salvador volcano. The pool and breakfast area is gorgeous and they have virtually every service you would want. It is attached to the World Trade Center where there are excellent restaurants and lots of shopping. I've noticed people say it is far from the... More

Was this review helpful? Yes 1
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear XerkUSA , Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, More

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

A great view, nice and comfy rooms, super kind people. I have to visit San Salvador every couple months and I always select this hotel. Always a great experience. The area has a lot of restaurants in walking distance, security is never an issue. I had some doubts about safety... All gone. There is a skywalk to a lovely plaza... More

Was this review helpful? Yes 1
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mezzanine T, Thank you for your review. Our team is delighted to learn you enjoyed your stay. We strive to provide great service. For us, it is really important to learn about you experience; thank you for sharing your thoughts! We hope to see you soon on your next trip to San Salvador.. Sincerely, More

San José, San Jose, Costa Rica
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 7, 2014

This was my first trip to El Salvador and I very much enjoyed the country and the people. I visited to attend the Presidential inauguration ceremony and was placed in the Crowne Plaza Hotel. The hotel was a bit far from the airport though, about an hour away! The facilities were clean, the staff very friendly. I did not have... More

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Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Candice21_13, Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay at Crowne Plaza Hotel San Salvador. We appreciate your comments and will share them with our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, Astrid Arce de... More

Senior Contributor
30 reviews 30 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed a couple of times at the Crowne Plaza last autumn and stayed again last week. Many of the rooms have been redecorated since my last stay (the whole of the 6th floor and I think a number of other floors). Updated décor is a great improvement, simple colours, clean lines, nice tiling in the bathroom and big walk... More

Was this review helpful? Yes 1
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear IrlandesaenMexico: We are very happy to know that you enjoy our renovated rooms and Wi-Fi connexion. Your comments are very important to us and we are always working towards your satisfaction. Thank you for choosing us; It was delightful to have you as our guest. We hope to have the opportunity of having you with us in the future.... More

Senior Contributor
21 reviews 21 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2014

It was my first time in this beautiful City so I wasn't really sure what to expect. From arrival to departure this hotel delivered. First every hotel is 30-40 minutes from airport but the drive is really pleasant. This hotel is located in a quite residential area on the foot of a dormant volcano YES volcano the views from my... More

Was this review helpful? Yes
Guest Experienc... C, Guest Experience Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Frank F, Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We hope you will visit us again on your next trip to San Salvador. Sincerely, Astrid Arce de Saz Guest Experience Champion. More

San Jose, Costa Rica
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 28, 2014

This is an old hotel in a good location. It was in great need of an upgrade, which is finally getting. Rooms are more or less what you would expect for a Cronwe Plaza, with a mixture of the old and the new, but in general are spacious rooms. The Torre Futura complex across the street is a superb option... More

Was this review helpful? Yes
Guest Experienc... C, Guest Experiece Champion at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Leonardo N, Thanks for your feedback. We appreciate your comments and we love to hear that you liked the new look of our rooms and location. Hope to see you soon on your next trip to San Salvador. Best Regards, Astrid Arce de Saz Guest Experience Champion More

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Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador

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