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Crowne Plaza Hotel San Salvador

3.5 of 5 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Certificate of Excellence 2014
Crowne Plaza Hotel San Salvador
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Crowne Plaza Hotel San Salvador
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161 reviews from our community

Traveler rating
    54
    76
    19
    6
    6
See reviews for
16
9
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104
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guatemala City, Guatemala
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is in good condition, not very modern but well kept in general. The food was good but what was really, really nice was the staff.They were helpful, friendly and very pleasing to deal with. I came on a business trip and the location is also very convenient. Would stay again. Very easy access to high speed internet and... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr Tereligo Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. Our hotel is located in a very exclusive residential area, with a spectacular views from the city and San Salvador Volcano. Our internet speed and connection are very fast. I see... More 

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 3, 2014

The hotel quality is perfect, very good food at the restaurant, great pool area, the rooms are nice, the bed are super comfortable, you can choose a room with view to the city's volcano. It is always nice to stay at this hotel. You have everything 5 minutes away. Restaurants, stores, monuments, etc.

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr Rupert W Thank you for your review! We are happy to learn you enjoyed your stay. Let me tell you our hotel has a good quality, especially at our restaurant area, at Breakfast and Dinner you can enjoy a variety local and international foods, all buffet! The rooms has a brand new bed so you can have a... More 

Barrington, Illinois
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014

Since I travel 75-100 days per year, a hotel with a focus on excellent service is essential. Crowne Plaza's service has exceed other hotels in which I have stayed recently. Front desk team was effecient and genuinely friendly. They ensured that the high speed access in my room would be excellent. Coffee maker with coffee and bottled water were provided.... More 

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Randy J, Thank you for this awesome review. Our staff is very happy to learn you enjoyed your stay!; It was delightful to have you as our guest. We appreciate your comments and will share them with our team. We hope you will visit us again on your next trip to San Salvador. Sincerely, Guest Experience Champion. More 

AdventureLovers
Top Contributor
52 reviews 52 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed October 31, 2014

We stayed at the Crown Plaza ,San Salvador for two nightrs in October,2014. The hotel is located in one of the more upscale parts of town and is top notch with great service,a nice restaurant,pool,business centre, and well equipped business center. You a are instantly greeted at the door by a friendly doorman and led to the lobby where your... More 

Was this review helpful? Yes 2
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear AdventureLovers (AdventureLovers) Thank you for this great review! We are ecstatic to learn that you had a pleasant experience with us. Our hotel has a great location area next to San Salvador Volcano, far away from the main city, a very exclusive area. Our rooms has been up dated this year for your comfort, and also we have a... More 

Chula Vista, California
Top Contributor
73 reviews 73 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 30, 2014

Far from airport but close to WTC and business center. Safe overall with many restaurant options around. Rooms are nice size with feel modern. Decor is nice. i say some parts of the hotel you even feel you are in a resort. Good overall. It is not quite though, there is some major avenue that is close by with much... More 

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Mexus Thank you very much for taking the time to write your comments about our hotel, it seems that you really enjoy our atmosphere, let me tell you that we had an up date to all rooms, so you can enjoy and relax your self. Also we have a great Plaza Futura next to the hotel. It has... More 

Managua, Nicaragua
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

We made the reservation two weeks in advance, but when my wife two kids, a baby and me show up at 11:30 pm, They told us we didn't have a room, because another big group stay an extra night. Of course we were very upset after traveling all day long and find out we did not have a room to... More 

Was this review helpful? Yes 1
Guest Experienc... C, Public Relations Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Ceiba Tour First of all thank you very much for your recent stay at the Crowne Plaza San Salvador, and also for your review I am Pleased to hear that you received great service. It is something our staff takes great pride in, so we value your feed back regarding problems solvers with the reservations at our hotel. We... More 

Senior Contributor
35 reviews 35 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 11, 2014

This is a lovely location with a lovely open courtyard. The breakfast and lunch buffets are good, but best of all is the view of the volcano from the restaurant terrace. There are two sides to the hotel: the main building with newly renovated rooms, and a separate block of suites that are much cheaper but not yet renovated. All... More 

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear , Thank you for your review! We are happy to learn you enjoyed your stay. Our views to the San Salvador Volcano are certainly delightful! Your comments are very important for our team and have been transmitted to all department heads and staff. We hope to enjoy the pleasure of having you as our guest on your next trip... More 

San Jose, Costa Rica
Top Contributor
66 reviews 66 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

This was a good hotel for one night and the price was ok. Service was excellent, and staff always eager to serve. The pool is nice and good view of volcano. The breakfast buffet is good. Bar is a bit pricy, but take advantage of the free drink coupon, I forgot about it.

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Laurence_Baird Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, Pool with a fantastic view of San Salvador Volcano ,atmosphere and service . It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, More 

Springville, Utah, United States
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 1, 2014

You expect a lot from a Crowne Plaza and this hotel delivered.The room was comfortable, modern, and very clean with good Wi-F connection and AC. The front desk and bell/captains were very attentive. The buffet breakfast was very good. The location is prime (good neighborhood) and I felt very safe. I'll go back.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Russwarner Thank you for this fantastic review, I see that you really enjoy our atmosphere with our rooms, at the front desk area, our restaurant El Mirador at the buffet breakfast, internet access, It was wonderful to have you as our guest. We hope you will visit us again on your next trip to San Salvador Kind Regards, More 

San Salvador Department, El Salvador
Contributor
19 reviews 19 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 20, 2014

I stayed here on business twice. The rooms were generally a good size and the hotel is in a good location. The food is good and has options as it is connected to the Plaza Futura. The staff were very nice. I would recommend to ask for a room on a higher floor. The sixth floor rooms are much bigger... More 

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Acebo R Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments regarding our rooms that has a good size, with our food we do have a variety to choose from, including pupusas at breakfast time the typical food from El... More 

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Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
Number of rooms: 194
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Hotel Style:
#9 Business Hotel in San Salvador

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