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Crowne Plaza Hotel San Salvador

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89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Crowne Plaza Hotel San Salvador
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Crowne Plaza Hotel San Salvador
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242 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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South Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

The people was very nice and very helpful. Room was very clean. Breakfast was delicious. My overall stay was great. I do not have any complaints. I will definitively stay there again and for sure I will recommend the hotel to some one else.

Review collected in partnership with this hotel

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Rio de Janeiro, RJ
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a very nice hotel, very well preserved but a touch of old style. The staff is very helpful and polite. The experience I liked most is to have breakfast watching out of the window at the green forest on the slope of the mountain

Was this review helpful? Yes 1
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Ottorino C, Thank you for sharing your feedback. We are very happy to learn that you enjoyed our breakfast, location, awesome views and warm service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. Sincerely, Amanda Zamora Guest Experience Champion More 

Ohio
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as part of an Overseas Adventure Travel (OAT) package tour. Excellent hotel; however, for a tourist there isn't anything within walking distance expect the "upscale" American brands restaurants in a 2 level food court across the street from the hotel. There was a Buffalo Wings, Olive Garden, Bennigans, Ruth Chris Steakhouses, etc. amoung others. The hotel had all... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear travel1948 Thank you for reviewing us! our spectacular breakfast at El Mirador restaurant with a lot of variety dishes to choose from. ; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with everyone in our team. We hope you will visit us again on your next trip to San... More 

Barranquilla, Colombia
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel for the price. It's in a very good location with a great view, and next to "Torre futura". If you want a long stay it has suites cheaper with kitchen. The best of the hotel is the service offered by all the employees, ver warm people

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Jorge A Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. our location the best in town, you can find everything close by, Our staff strives to create memorable experiences, It has been a pleasure to have you as our guest. We hope to see you soon on your... More 

Austin, Texas
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The property is fabulous. The swimming pool has a great view of the volcano, the workout room has good equipment and is good sized. The breakfast in the restaurant is good. Lobby is good for relaxing and for business. the room - older but the beds are comfortable, showers large with good water strength. towels were nice, nothing outstanding but... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, Aquafria, Thank you for reviewing us. Your comments have been shared with our team; we are all thrilled to learn you enjoyed your stay since we strive for guest satisfaction. Thank you for preferring us. We hope to see you soon on your next visit to San Salvador! Sincerely, Roberto Medina Guest Experience Champion More 

Miami, Florida
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel everone greets you with a smile they go out of their way to please. Rooms are excellent breakfast and lunch buffett very good very well kept extremely clean great pool area sensational meeting and banquet rooms adjacent to a great mall with excellent restaurants

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear cobicollection Thank you for your reviewing us! we are so glad that you enjoyed our rooms, atmosphere and service, we are committed to delivering memorable experiences to our guests. Our comfortable and spacious rooms makes your stay more comfortable, and without missing our semi Olympic pool with a fantastic volcano view. We hope to enjoy the pleasure of having... More 

Baden bei Wien
Level Contributor
43 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stay in Crown Plaza hotel was very comfortable. Rooms are nicely furnished and reasonable sized. Hotel Pool area is beautiful with a lovely view to a volcano area. Gym is ok, only thing I was missing were some bicycles. Staff is very attentive and I felt safe the entire stay. Also had late lunch once in the restaurant  food... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear SensationP Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. views to the San Salvador Volcano are certainly delightful!, as also our comfortable and spacious rooms, We hope you will prefer Crowne Plaza San Salvador on your next trip to El Salvador.... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 19, 2015

The hotel is immaculate and accommodates all of your needs. The staff members are professional, friendly and courteous. This was my first trip to San Salvador, and I plan to stay here during future visits.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear dreiss010 Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. Our staff strives to create memorable experiences; We are happy to know that you will be returning in your future visit to El Salvador, We will be happy to assist you. It has been a pleasure to have you... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 13, 2015

It had been about two years since my last stay here. I was both surprised and pleased to see that several members of the staff remembered me. This is one of the best hotels in town. From the quick and efficient check in, the clean and well maintained room to the very attentive staff in the Executive Lounge all attributed... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear DKNGT Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments and will share them with our staff. We are glad that you stay at our renovated rooms at the executive Lounge, also our Plaza Futura a few steps from the hotel,... More 

Woodbridge, Virginia
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 5, 2015

This hotel is in a beautiful location. The property is well kept. Breakfast is served indoors and outdoors by the pool. From there you can see San Salvador volcano and mountains, a great view. Overall a great hotel, great location, staff, etc will recommend to anyone. Food plaza next to the hotel is awesome; people are very friendly at the... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Char J, Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to El Salvador! Sincerely, Amanda Zamora Guest Experience Champion More 

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