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Crowne Plaza Hotel San Salvador

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89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
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Crowne Plaza Hotel San Salvador
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Guatemala City, Guatemala
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I came with my wife and daughter this past weekend, great place, nice pool & gym, the breakfast included a lot of good options, the staff is some of the best things to mention here, they solved an issue we had with our reservation, that is another good reason to keep this option for future travels to San Salvador.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear JulioCatalan, Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms, atmosphere and service. It was wonderful to have your family as our guest. we are committed to delivering memorable experiences.Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Amanda Zamora Guest Experience Champion More 

North Carolina Coast, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

great hotel, great location, staff, etc will recommend to anyone. Food is great, plaza next to the hotel is perfect, people are very friendly at the hotel. Very good security, rooms are quiet and bed is very comfortable.

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear cjimenez844, Thank you for sharing your fantastic review, we are very happy to learn that you enjoyed our food, location, security and warm service. Your comments are an invaluable instrument to continue working towards guest satisfaction and will be shared with our staff. It has been delightful to have you as our guest. We hope to have the opportunity... More 

Sao Paulo, SP
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza in San Salvador sits in a beautiful location. The property is old but well kept and, according to the hotel staff, it had been recently renovated. Breakfast is served indoors and outdoors by the pool. From there one can see San Salvador volcano, a great view.

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Farmami2012 Thank you for your review! We are happy to learn you enjoyed your stay. Our views to the San Salvador Volcano are certainly delightful! Your comments are very important for our team and have been transmitted to all department heads and staff. we are committed to delivering memorable experiences to our guests. We hope you will prefer Crown... More 

Guatemala
Top Contributor
68 reviews 68 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I have stayed in most of all the hotels in SS ..the ones that r really considered nice here , but l will say ,this deserves to b the #1..excellent location : one of the nicer residential areas in this city, very safe one . Food, OMG!! Excellent !! Staff, so nice most of them, except that this time I... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear KMHopps Thank you for this fantastic review. Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. Your comments regarding a rude waitress will be shared with the related departments in an effort to provide you with a better service. We hope you will prefer Crowne Plaza San Salvador on your next... More 

Riga Region, Latvia
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed April 27, 2015

Decent rooms. Good pool. Location was not close to safer areas, but the hotel was connected to a nice restaurant complex. The gym was above average for a hotel. Breakfast was great with a lot of options. I opted for the black beans and made to order eggs. The staff was by far the best part of the hotel. Very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Matt P , Thank you for reviewing us. Your comments are very important for our team and have been transmitted to all department heads and staff.; we are all thrilled to learn you enjoyed your stay since we strive for guest satisfaction. Thank you for preferring us. We hope to see you soon on your next visit to San... More 

Stuart, Florida
Top Contributor
60 reviews 60 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 26, 2015

Their breakfast is one of the best buffets I've gorged at. Seating is indoors or out. Out side over looking the swimming pool they make pupusas to order. The very large swimming pool has a good view of the mountains and volcano. There is also a very complete exercise room. The hotel staff is friendly and most helpful. The hotel... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Liamsmamo Thank you for reviewing us. Your comments have been shared with our team; We are delighted to learn that you enjoyed our rooms, atmosphere and service since we strive for guest satisfaction. our breakfast buffet with a lot of variety to choose from is very unique. also our bar and with out missing Essenza our little coffee shop... More 

Nakusp, Canada
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2015

A really great place to stay. I was here for ten days as a stopover on my way south. I was looking for a place that had a gym/pool combination and the Crowne Plaza had this and more to offer. The food was OUTSTANDING! The buffet always provided an variety of items to choose from and never seem to run... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Michael L Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. We are glad to Know that our food service at Crowne Plaza was outstanding.I see that you took a tour to San Salvador Downtown and was so great!. Once again thank... More 

San Jose, Costa Rica
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2015

So I come here to El Salvador often for business and this was my first time staying here... to be honest I am thrilled! The hotel location is great, you have many great places to get food in the surroundings. Rooms are great and comfy. Hotel staff is great, willing to help with a big smile. After a hard day... More 

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Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, daemonR00t Thank you for sharing your review. We love to learn about your experience with us and appreciate your comments regarding our Semi Olympic Pool with a great view to San Salvador Volcano it is so comfortable and convenient. Also our location the best in town It has been a pleasure to have you as our guest. We hope... More 

Orlando, Florida
Top Contributor
57 reviews 57 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 23, 2015

We stayed here for a week while on business. The hotel exceeded expectations. The staff were all friendly, the hotel, grounds and room clean and fresh. Our room looked out over the pool directly at one of many volcanos in the area and the morning air, view and sounds of the birds was simply enchanting. The breakfast buffet is generous... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear 4TheDonn Thank you for your review! We are happy to learn you enjoyed your stay. Our views to the San Salvador Volcano are certainly delightful!,Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. With out missing our semi Olympic Pool.Also our breakfast buffet with a variety of... More 

Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
61 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed April 17, 2015

I stayed here for 2 nights during a tour of Central America with OAT. This is an excellent, new hotel located near shopping and restaurants. The service and food were both excellent. The common areas and pool are all well appointed. Breakfast was excellent. I loved my room with comfortable beds and excellent wifi. I cant imagine a better place... More 

Was this review helpful? Yes
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, Mr Kingscommon Thank you for your review. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. our location the best in town near restaurants, and shopping, just a few steps from the hotel, Without missing our buffet breakfast with a variety food to chose from. We hope... More 

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