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Hilton Princess San Salvador

Certificate of Excellence
4.0 of 5
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Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador
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Hilton Princess San Salvador
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Ranked #7 of 50 Hotels in San Salvador
Certificate of Excellence
A recent review
5 of 5 stars Reviewed June 10, 2015
Danny S Brussels, Belgium
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390 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Hilton Princess San Salvador
See the most recent reviews
Brussels, Belgium
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 10, 2015

Hotel rooms spacious and comfortabele, good bed (= why you go to a hotel) clean. Hotel staf friendly, helpfunctie. Hotel restaurant is good. Plenty of restos within walking distance. If you're in need of a bear, in the evening, Zanzibar around the corner. Good atmosphere.

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

I spent a day here at the hotel the service were really fine, i took lunch at the hotel and was really good, i orderer a parrillada of mariscos, sligtly overcooked but really nice flavor, its a shame the small pool for such a great hotel. Nice bedding also!

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

New York USA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 19, 2015

let me start my review telling you that I am Salvadorian born and raised in ES and I know very well the country and their pros and cons.. the Princess is in my humble opinion the best looking hotel in the country with a good location and acceptable services I stayed with them about 4 years ago and I travel... More 

Was this review helpful? Yes 2
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for the opportunity to be your host in Hilton Princess San Salvador and for taking the time to send your opinion about our products and services. In reference to the food quality we will make a compromise to prepare and offer great food with consistent quality to create a memorable experience. I hope in the future... More 

Arlington, Virginia
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 16, 2015

The hotel is nice and the service is good. It is not like the Intercontinental where they remember your name, but the service is professional. The rooms are spotless. The restaurant food needs improvement, although the wait staff in the restaurant are excellent and remembered my favorite table, etc, the food was not very good and quite expensive at more... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

New York City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

Beautiful area, good facilities, excellent service. If you need a good hotel for a conference or business meeting, this is a good place for you. Centrally located, with meeting rooms of all sizes, gym, pool, restaurant, free internet, and most of all friendly and competent staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

George Town, null, Cayman Islands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 8, 2015

It is a very good hotel located in a central area. The staff, rooms and other facilities are very good. Very good meals served with courtesy. Everything was great, I do recommend this hotel. Thank you very much.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest, Thank you very much for choosing our Hotel for your recent stay in San Salvador and for taking your valuable time to share your comments with us and other travelers and recommending our service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations with our service and gastronomy.... More 

Oceanside, United States
1 review
5 of 5 stars Reviewed April 6, 2015

They handled a minor check in issue quickly, and were quite gracious. Im sure if I would have asked them for anything, they would have done it for me. Clean rooms, and well functioning air conditioning. Perhaps the pool staff needs to be prodded at times to bring towels

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

San Jose, California
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 4, 2015

SAN SALVADOR, EL SALVADOR HILTON PRINCESS HOTEL Even with its somewhat dated décor, the rooms are comfortable and the bathrooms clean and well maintained. The bed is impeccably made each day and the towels are clean and fresh each day. The views are exquisite – day or night. The surroundings are safe and there is a supermarket and a few... More 

Was this review helpful? Yes 2
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

2 reviews
4 of 5 stars Reviewed March 31, 2015

This hotel is really nice, and the staff is very professional, I think their food is the best. Nevertheless when you want to get your award points for staying is really a mess, they take your name wrong, don´t I call the service here in Mexico and the girl attending the phone is very rude, I think you should improve... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

Monterrey, Mexico
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

Nice hotel (probably the best you can get in San Salvador, whatever that means), with great location, good amenities and outstanding service. Staff is very kind and helpful and the variety of restaurants is reasonable, as well as food quality. Only downside is the awful elevators, shaky and incredibly slow. Average waiting time is 5 to 10 minutes, even in... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review
Google Translation

Estimado Huésped: Reciba un cordial saludo y nuestro agradecimiento por comentar sobre su estadía en el hotel Hilton Princess San... More 

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