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Hilton Princess San Salvador

Certificate of Excellence
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Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador
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Hilton Princess San Salvador
Best prices for: 1 room 1 guest
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Ranked #6 of 50 Hotels in San Salvador
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jorge Raul V San Juan, Puerto Rico
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345 reviews from our community

Traveler rating
    200
    105
    24
    10
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great service, every server knows how to pamper you. Great location, several places and restaurant nearby. It's a great coffee shop at the lobby. Nice music at night time. The restaurant can improve, the service was not aware all the time and the food is not the best in town.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: In name of the whole staff from Hotel Hilton Princess San Salvador, we appreciate your kind comments. Your recognition is crucial to achieve perfection, and comments like yours assure us we are going in the right direction. Hilton is always looking to provide a luxury hospitality concept with warmth and passion for service, to ensure the total satisfaction... More 

Kingstown, St. Vincent
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent Service... Staff is extremely professional. Excellent House-Keeping. Wifi is fast and accessible. Good selection of local and international food and drink... Had a great time... staff was very accommodating to all our business needs and catering etc

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

Hamburg, Germany
Top Contributor
66 reviews 66 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights. Enjoyed the place, nothign to complain, would come back. Part of town is quite convenient and safe. Not far from embassies, art museum and shopping malls. Smaller shops and restaurants are around the corner. Room quite big and all that you can expect in this kind of hotel. Breakfast nice. Spent an evening in... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

Charlotte, North Carolina
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Client had recommended hotel given proximity to client's location as well as it being located in a nicer area of the city. We had a large group and were visiting just prior to local elections, so the hotel was nearly full. Despite being full, everything during the stay ran very smoothly. Reception team, concierge and bellboys were all very nice... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Well the area isn't the best in the world (not uncommon to see security with shotguns outside McDonalds), but this hotel is a Diamond in the rough. From the moment you walk in the doors (that you don't even open to yourself) you are greeting by a beautiful reception/lobby area. The staff is very nice, only slight mishap with the... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

Jakarta
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Hotel is in relatively good condition. Location in San Benito is central, but depends on where you need to go in San Salvador given security situation. Several restaurants, supermarket and mini-mall within 5 min walk. Major flaws include: 1) Elevators are overwhelmed and one frequently has to wait 5-10 minutes...two elevators serve about 13 floors incl. the parking which brings... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Greeting from Hilton Princess San Salvador, We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our facilities and services. We deeply regret the inconveniences found during your check out, we are taking... More 

Scottsdale
Top Contributor
443 reviews 443 reviews
88 hotel reviews
249 helpful votes 249 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a few weeks of staying in small independant hotels and lodges in Central America we were ready for some good old US comfort and luxury and we certainly got it here. It is a modern high rise building on Embassy Row so in a safe area. We were very warmly welcomed at reception and thanks to our Hilton Gold... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and we can welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

SF Bay Area
Top Contributor
53 reviews 53 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After backpacking around Central America I stayed in the Hilton Princess my last two nights in San Salvador. Exceptional rooms, the beds were like floating on a cloud. Absolutely spotless room and hotel. The staff are more than helpful and friendly. Everyone was so kind and delightful I didn't want to leave. They have a gym, steam room and sauna,... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest, Thank you very much for choosing our Hotel for your recent stay in San Salvador and for taking your valuable time to share your comments with us and other travelers and recommending our service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations with our service and gastronomy.... More 

Queretaro, Mexico
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is quite nice ; very comfortable beds. The hotel staff is great & very happy to help. great service from bellboys, waiters, reception staff, etc. A little bit of noise from bar next door, even though I was in the 6th floor, but nothing really major. The channel selection on the TV is regular at best , but... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities and personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and this gives us... More 

tampa
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 3 nights last week. Nothing wrong with the hotel. Staff on all levels were great! As one reviewer stated food was just "ok" and nothing special. Area is very safe as I also walked around on my own - during the day. My biggest issues are: I could have been anywhere. Hotel could be in San Diego,... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

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