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Hilton Princess San Salvador

Certificate of Excellence
4.0 of 5
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Ave las Magnolias y Blvd del Hipodromo, San Salvador, El Salvador
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Hilton Princess San Salvador
Best prices for: 1 room 1 guest
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Ranked #9 of 50 Hotels in San Salvador
Certificate of Excellence
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365 reviews from our community

Traveler rating
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    27
    10
    7
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40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

let me start my review telling you that I am Salvadorian born and raised in ES and I know very well the country and their pros and cons.. the Princess is in my humble opinion the best looking hotel in the country with a good location and acceptable services I stayed with them about 4 years ago and I travel... More 

Was this review helpful? Yes 1
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for the opportunity to be your host in Hilton Princess San Salvador and for taking the time to send your opinion about our products and services. In reference to the food quality we will make a compromise to prepare and offer great food with consistent quality to create a memorable experience. I hope in the future... More 

Arlington, Virginia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and the service is good. It is not like the Intercontinental where they remember your name, but the service is professional. The rooms are spotless. The restaurant food needs improvement, although the wait staff in the restaurant are excellent and remembered my favorite table, etc, the food was not very good and quite expensive at more... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

New York City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

Beautiful area, good facilities, excellent service. If you need a good hotel for a conference or business meeting, this is a good place for you. Centrally located, with meeting rooms of all sizes, gym, pool, restaurant, free internet, and most of all friendly and competent staff.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

George Town, null, Cayman Islands
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 8, 2015

It is a very good hotel located in a central area. The staff, rooms and other facilities are very good. Very good meals served with courtesy. Everything was great, I do recommend this hotel. Thank you very much.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest, Thank you very much for choosing our Hotel for your recent stay in San Salvador and for taking your valuable time to share your comments with us and other travelers and recommending our service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations with our service and gastronomy.... More 

Oceanside, United States
1 review
5 of 5 stars Reviewed April 6, 2015

They handled a minor check in issue quickly, and were quite gracious. Im sure if I would have asked them for anything, they would have done it for me. Clean rooms, and well functioning air conditioning. Perhaps the pool staff needs to be prodded at times to bring towels

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

San Jose, California
Top Contributor
51 reviews 51 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 4, 2015

SAN SALVADOR, EL SALVADOR HILTON PRINCESS HOTEL Even with its somewhat dated décor, the rooms are comfortable and the bathrooms clean and well maintained. The bed is impeccably made each day and the towels are clean and fresh each day. The views are exquisite – day or night. The surroundings are safe and there is a supermarket and a few... More 

Was this review helpful? Yes 2
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for your visit and the positive evaluation. We are happy you felt comfortable and well served. We hope you had a safe and pleasant trip back home and hope to welcome you back on any future visits. It is a pleasure to welcome this review and this gives us a lot of encouragement to... More 

2 reviews
4 of 5 stars Reviewed March 31, 2015

This hotel is really nice, and the staff is very professional, I think their food is the best. Nevertheless when you want to get your award points for staying is really a mess, they take your name wrong, don´t I call the service here in Mexico and the girl attending the phone is very rude, I think you should improve... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you very much for choosing our Hotel for your recent stay in Hilton Princess San Salvador. We really appreciate the time taken to express your opinion and observations, please be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve our services. We appreciate your preference... More 

Monterrey, Mexico
Contributor
12 reviews 12 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 31, 2015 via mobile

Nice hotel (probably the best you can get in San Salvador, whatever that means), with great location, good amenities and outstanding service. Staff is very kind and helpful and the variety of restaurants is reasonable, as well as food quality. Only downside is the awful elevators, shaky and incredibly slow. Average waiting time is 5 to 10 minutes, even in... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review
Google Translation

Estimado Huésped: Reciba un cordial saludo y nuestro agradecimiento por comentar sobre su estadía en el hotel Hilton Princess San... More 

Hitchin, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed March 30, 2015

Great service, every server knows how to pamper you. The food was good quality and cooked well. Good location, several places and restaurant nearby, though I really didn't get out as much as I wanted but that sometimes happens when business is going well!. It's a great coffee shop at the lobby. Good music at night time. Breakfast was sometimes... More 

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: Thank you for your great feedback; you are always cordially invited to visit us again at Hilton Princess San Salvador to enjoy our facilities, convenient location and our personalized service. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. It is a pleasure to welcome this review and... More 

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed March 24, 2015

Great service, every server knows how to pamper you. Great location, several places and restaurant nearby. It's a great coffee shop at the lobby. Nice music at night time. The restaurant can improve, the service was not aware all the time and the food is not the best in town.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Desiree426, Manager at Hilton Princess San Salvador, responded to this review

Dear Guest: In name of the whole staff from Hotel Hilton Princess San Salvador, we appreciate your kind comments. Your recognition is crucial to achieve perfection, and comments like yours assure us we are going in the right direction. Hilton is always looking to provide a luxury hospitality concept with warmth and passion for service, to ensure the total satisfaction... More 

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