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All 50 San Salvador hotels

Real InterContinental San Salvador at Metrocentro Mall

4.0 of 5 Hotel   |   Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
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92%
Ranked #1 of 50 hotels in San Salvador
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Eldaeloisa Howell, New Jersey
  • Reviews (313)
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  • Room tips (31)
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313 people have reviewed this hotel

Traveler rating
    201
    90
    14
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Howell, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is a good one. The staff are very pleasant and attentive. The three restaurant are magnificent. You do not need to go out trying to have any meal when you have anything inside, the buffet is of a first class, the different kind of meals, wonderful. I have been in several hotels in El Salvador and this one... More

Was this review helpful? Yes 1
Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Eldaeloisa: Thank you very much for such a wonderful review! We appreciate you taking the time to let us know about your experience and we are very happy that you enjoyed your stay. We look forward to you visiting us again in the future. Sincerely yours, Alfonso Martinez General Manager More

Doral, Florida
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent two nights at the Intercontinental and it was a great experience. Customer service was superb, the restaurants at this hotel are also very good. Rooms are decent and quiet. My only issue was with the shower head, not a lot of water was coming out and it was spraying all over the place... Would totally recommend.

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Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear naranjo2: First of all, we want to thank you for your review! Receiving feedback from our guests is very important to us and great service is our top priority, we are going to work on your remarks and we hope to have you with us again. We look forward to your next visit with us! Best regards, Alfonso Martinez... More

1 review
5 of 5 stars Reviewed 4 weeks ago

As a Business traveler I have stayed several times in the Real intercontinental San Salvador. Each time I have treated excellent. The staff of the hotel at all level are very helpful and professional. Thank you a great stay and looking forward to the next time.

Review collected in partnership with this hotel

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Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Rocky P: Thank you very much for this wonderful review!!! We are so happy that you have enjoyed your stay with us. We are committed to maintaining the great level of service that you received during your stay. We look forward to your next visit with us! Best regards, Alfonso Martinez General Manager More

Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 3, 2014

Stayed in this hotel during a visit to San Salvador and let me say this hotel is an icon older builder but perfectly maintained with the best restaurants in town inside hotel (a rarity) Brazilian Asian and a Italian are some of the choices you have to pick from. The health club and spa are all modern and fairly new... More

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Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Frank F: Thank you very much for this wonderful comment!!!! We really appreciate the time you took and share it with us!!! We are looking forward to welcoming you at Real InterContinental San Salvador in the not too distant future. Sincerely yours, Alfonso Martinez General Manager More

Fort Lauderdale, Florida, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Located across from what is billed as the largest shopping mall in Central America, this is a standard layout Intercontinental Hotel. The staff is very friendly and helpful. The Hotel restaurants are excellent and there are other options in the mall and surrounding area. One drawback is that the outdoor pool is small and tucked away in a corner of... More

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Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Joel B: Thank you very much for you review!!! We are glad to know that you have enjoyed your stay with us; we take your comments very seriously and are committed to improve in the areas you have mentioned. Sincerely yours, Alfonso Martínez General Manager More

Mexico City, Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 29, 2014

I stayed 3 nights at this hotel for a conference, my overall experience is very positive. Room was clean and has a very neat station that allows to easily connect your laptop to the high definition TV in the room, it also has usb ports that can charge your devices, this is a plus. The breakfast buffet was average but... More

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Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear scint1st: Thank you very much for taking the time to write such wonderful comments about your stay with us, we are delighted to hear that our room conditions and facilities went above and beyond your expectations. We look forward to welcoming you back soon in El Salvador! Sincerely, Alfonso Martinez General Manager More

Contributor
16 reviews 16 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 23, 2014

Stayed one night at this hotel for a wedding and had a great experience. Room was big, bright and very clean. Service was excellent and the breakfast was outstanding. The pool is on the small side but great to relax in for a while. The fitness center looked very well equiped but sadly we didn't have enough time to use... More

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Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear MeCo79: Thank you very much for taking the time to write such wonderful comments about the hotel!! We are delighted to hear that our service and our facilities went above and beyond your expectations. We look forward to welcoming you back soon in El Salvador! Sincerely yours, Alfonso Martinez General Manager More

USA
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2014

My wife and I spent four nights in the Intercontinental while taking day trips around the country as tourists. We found this hotel to be an excellent base with very comfortable rooms and great service. It is located across the street from a huge shopping center (Metro Centro) with all sorts of stores and (mostly) fast food type restaurants. The... More

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Real-IC, Gerente at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Thank you very much for your comment! We appreciate you taking the time to let us know about your experience and we are very happy that you enjoyed your stay. We look forward to you visiting us again in the future. Sincerely yours, Alfonso Martinez General Manager More

Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

Everybody was excellent, made everything easy for Us,We came in before check in time and Mr. Hans took care of Our luggage until room was ready way ahead of time.the room was great and clean,We stayed at 417, for 4 nights and hated to leave,great job ,thanks

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Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear 7cow: Thank you so much for your kind consideration with Real Intercontinental San Salvador, we are delighted with your comment and are committed to maintaining the great level of service that you received during your stay. We look forward to your next visit with us! Warmest regards, Alfonso Martinez General Manager More

Rotterdam, The Netherlands
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 20, 2014

I thoroghly loved this hotel. The quality of the service was outstanding throughout. Some of the best food in the region, rich and varied breakfast, great room service choice. Very fast wifi, great gardens, nice gym. Excellent value for money!

Was this review helpful? Yes
Real-IC, Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear _Da83Di: Thank you so much for your kind and continuous support with Real Intercontinental San Salvador at Metrocentro Mall. We are glad with your comments and are committed to maintaining the great level of service that you received during your stay. Thank you and we look forward to you visiting us again soon! Best Regards, Alfonso Martinez General Manager More

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Additional Information about Real InterContinental San Salvador at Metrocentro Mall

Address: Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Real InterContinental San Salvador at Metrocentro Mall 4*
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Also Known As:
Intercontinental Hotels Real San Salvador Hotel San Salvador
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador At Metrocentro Mall El Salvador

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in San Salvador #2 Family Hotel in San Salvador #3 Romantic Hotel in San Salvador
Hotel Class
Official Description (provided by the hotel)
Our luxury hotel is located in the heart of the city's thriving entertainment and business centres. Adjacent to one of Central America's largest shopping malls and with easy access to the airport. All our rooms have been newly renovated and include soundproof windows, high speed WiFi 24MB, customized mattresses and more. Enjoy our wide selection of restaurants such as; Faisca- authentic Brazilian flair, Picasso- Mediterranean flavored cuisine and NAU Lounge, our trendy and vibrant bar. ... more   less 
Number of rooms
228

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