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Real InterContinental San Salvador at Metrocentro Mall

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Blvd. de los Heroes and Avenue Sisimiles, San Salvador AP 05 44, El Salvador
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Real InterContinental San Salvador at Metrocentro Mall
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Real InterContinental San Salvador at Metrocentro Mall
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410 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tirgu Mures, Romania
Top Contributor
156 reviews 156 reviews
88 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel not so far from the main attraction in San Salvador. A bit far from the airport, about 35 minutes ride by car. Rooms are comfortable, bed a bit too soft, I removed the second matress. The hotel has 3 restaurants, a very nice gym with new machines ( both cardio and weight training), a nice... More 

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Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear obsessedbytravelling Thank you for sharing your comments with us following your recent stay here at the Real InterContinental San Salvador at Metrocentro Mall. We are absolutely delighted to read that you enjoyed your stay, it is always so refreshing to hear such positive feedback and I will definitely pass this onto the team. We are looking forward to the... More 

Hong Kong, China
Top Contributor
59 reviews 59 reviews
48 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

San Salvador has a very high crime rate. There is always a risk of being robbed here. The area around the MetroCentro Mall is not safe, and it is advisable NOT to walk around the area at night. Therefore, choose a hotel which will look after you, keep you safe and keep you informed, is upmost important. and my opinion... More 

Was this review helpful? Yes 3
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear raymasterman, Thank you for sharing your comments with us following your recent stay. We are absolutely delighted to read that you enjoyed our property and that our local knowledge contributed to your well-being during your stay, however, we regret to hear that you were disappointed with certain elements of your stay. Your comments will be shared with the management... More 

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I thought this hotel was pretty much to the standards of Intercontinental hotels worldwide. The food was excellent, the room were clean and the service was very good. My only complaint is in regard to the area of the city surrounding the hotel. I was told not to venture out on my own, and it became pretty inconvenient to have... More 

Was this review helpful? Yes 1
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear fe2o3ez, Thank you very much for taking the time to let us know about your experience, I am pleased to read that you enjoyed your time with us, It is always great to receive such positive comments about the service and gastronomy. We look forward to have the opportunity to welcome you back to the hotel in the near... More 

Washington DC, District of Columbia
Top Contributor
69 reviews 69 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were comp’d by Avianca after they changed our flight (several times). San Salvador is about 30 min away from the airport, but like all Intercontinental’s, this place was stellar. The hotel itself is well-maintained, large, and clean. The staff are all polite and friendly. Our room itself was spacious and clean, with a pretty view of the city. The... More 

Was this review helpful? Yes 1
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Cynthia, Receiving positive and constructive feedback from our guests is important for us, thank you very much for taking the time to convey your comments regarding your recent experience at our property, it is a pleasure to know that you enjoyed your time with us as well as our breakfast and facilities. At the same time, we regret to... More 

Inverness
Top Contributor
134 reviews 134 reviews
36 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When travelling from Cuba to Belize forced an overnight stop, we selected the Intercontinental and were delighted. The transfer from the airport took about 40 minutes and check-in was friendly and efficient. It would not be unusual to have some concerns about security and safety in a country listed as having high crime rates but the Intercontinental is very safe.... More 

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Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Highlander24: Thank you for your kind words regarding your stay in our property. We are really happy to learn that you fully appreciated our Hotel, specially our security procedures. We hope to see you in the near future and make your stay another memorable one. Sincerely, Alfonso Martinez General Manager More 

Miami
Top Contributor
187 reviews 187 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is great. You have everything you need in one property. The staff is courteous, the restaurants are delicious and the rooms are huge with very comfortable beds. I would definitely stay here again if I'm ever in town. It's about an hour drive from the airport and is located across from a shopping plaza. I recommend eating at... More 

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Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear AJCC1, What a delight to read that you had a fantastic experience on your most recent stay at our property, I am glad to see that our facilities and service contributed to your well-being during your stay. Thank you for taking the time to post this review, it will be a pleasure to share your kind words with the... More 

Carbondale, Illinois
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 22, 2015

We spent three nights here for a conference, and we received excellent service, very comfortable rooms, and the restaurants were wonderful. The price is reasonable and the amenities wide ranging. My only complaint (and it is VERY minor) is that the pool is near a busy street so there is a fair amount of noise.

Was this review helpful? Yes 1
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Cheryl, We would like to take the opportunity to thank you for choosing to stay at Real InterContinental San Salvador and for taking the time to share your comments. We are delighted to receive your comments and praise regarding the team and their service as well as our facilities, however, we apologize for the shortcomings you encountered with regards... More 

New York City, New York
Contributor
15 reviews 15 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2015

Updated property, very comfortable rooms. Restaurants were very good, and we especially enjoyed the brunch. Concierege got us a private tour within minutes from their private taxi service so that we could see San Salvador.

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Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear intervaltraveler_nyc, Thank you for taking the time to share your five-star review with us following your recent stay here at the Real InterContinental San Salvador at Metrocentro Mall. We are absolutely delighted to hear that you enjoyed your stay. We hope to see you in the near future and make your stay another memorable one. Kind regards, Alfonso Martinez... More 

San Pedro Sula, Honduras
Top Contributor
58 reviews 58 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 6, 2015

In this hotel you have one of the best reataurants in town churrasqueria , a brick oven pizza restaurant also, a sushi lounge/bar restaurant. Walking access to the mall and great service! I highly recommend it! Rooms are comfortable! The only downside was my tv would only work in the day and ay night there would be no image just... More 

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Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Jerry, Thank you for sharing your wonderful comments with us following your recent stay with us. We are delighted to read that you enjoyed our restaurants and guestrooms, however, we apologize for any shortcomings you have encountered during your stay, we have taken note of your observations and are working diligently to correct them. We hope to have the... More 

1 review
5 of 5 stars Reviewed February 21, 2015

I ate at Faisca do Brazil and had a lovely time! Awesome food and attention. The meat quality is excellent. A must if you stay in this hotel. Tip: try the sweet roasted pineapple. The hotel is excellent, well located, has a good history in this country.

Was this review helpful? Yes
Real-IC, General Manager at Real InterContinental San Salvador at Metrocentro Mall, responded to this review

Dear Erika, Thank you for the time you took to write this great review about our hotel and Faisca Do Brasil Restaurant. We are delighted with your comments and are very happy that you enjoyed your time with us. We are looking forward to welcoming you in the not too distant future. Best Regards, Alfonso Martínez General Manager More 

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