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Holiday Inn San Salvador

Certificate of Excellence
3.0 of 5
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Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
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Holiday Inn San Salvador
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135 Reviews from our TripAdvisor Community

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Traveler rating
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    61
    20
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
  • All months
    (135)
  • Mar-May only
    (30)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (34)
All months
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our team stayed here for a week. The breakfast buffet was included. It was a very typical "Salvadoran" style spread according to our bus driver Refried beans, beans and rice, pupusas, scrambled eggs, fresh fruit, meats,cheeses, sweets,juice, coffee. Big thumbs up! The free WIFI was better on the lower floors. Beds were excellent, with lots of pillow choices, housekeeping was... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear fancher04 Thank you to share with us your review about your last stay with us We love to hear when our guest found all the things that makes a stay comfortable and succesful Our location definetly is one of the best in the city with many international restaurants and big malls to enjoy free time around here. We hope... More 

South America
Level Contributor
394 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
5 of 5 stars Reviewed July 26, 2015

After 84 countries visiting hotels, I can recognize those properties that maybe doesn't have great huge gardens or pools but in el Salvador you need safe places, this area is easy to walk surrounded by many shops, supermarkets, starbucks, chicken pollo campero also argentina, Mexican restaurants the taxi drivers in front of the hotel are great The hotel offer paying... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear turistadeccs Thank you for your great comment about your last stay with us It was a really pleasure to know you and serve you. It´s wonderful to hear that we fulfill your expectations! Our location is one of the best in town with many things to do near to Hotel We change recently our menu in restaurant to please... More 

Houston
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 15, 2015

This hotel is great for those that want the amenities of hotels in the US. It is well kept, has all the regular things US hotels do, including a Starbucks and several other American places to eat. it still does , however, add enough of the local culture to entertain those that are interested in that as well. The breakfast... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear fancher04 Thank you for choosing us on your last trip to the country. It was a really pleasure to have you as our guest, we love to know that our facilities were appropiate for you. Also, thank you for your recommendation. We hope to see you soon More 

1 review
5 of 5 stars Reviewed June 2, 2015

My husband and I where at this hotel last week for a whole week in other words I've just arrive from El Salvador Felipe Nazario my husband was in a Congress held in this hotel. When we start to look for booking hotels I thought El Salvador would be cheaper but for my surprise their ranges where the same as... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Lissy Thank you for that wonderful comment! We are honored that you were our guests. It was a real pleasure to serve you . We hope that you feel better, luckily there was a chance to meet some places of our country and we are pleased that Rodolfo was friendly and helpful with you. Always we will try to... More 

Weston, Florida
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

Holiday Inn San Salvador is a very good choice for business travelers, the location is good depending on your final site of work. There's plenty of choices for food in 2 plazas in front of the hotel with minimum walking time. Rooms are comfortable, great pillows and pretty dark if you need it. Service and staff is very good and... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Gcmdv Thank you for sharing your experience with us We are delighted to know that our location, service and our rooms are good for you . We hope to see you soon Best regards More 

Tubingen, Germany
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 13, 2015

The rooms are fine, good beds, good TV, working WiFi free of charge. It is a Business Hotel. Breakfast is may be central american standard - eggs, beans, tortillas, toast bread, danish rolls, croissants. The coffee shop in the lounge gives you a good coffee (extra charge of 1.50 $) with refill, the breakfast coffee is filtered and a bit... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Dr. Hermann Thank you to share your review with us and being part of this wonderful site that helps many people to choose the best lodging option in the country. We love when our guest found that they expect and tell us what we can improve for the next time, Always we look aditional benefits to our guest like... More 

Blowing Rock, Nc
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

One of the best Inns! From the clerks behind the desk, the concierge, the breakfast buffet and servers, to the comfort and cleanliness of the room, it was a most enjoyable stay! The US Holidays could learn a lot from their excellent customer service!

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Wanda Thank you for your nice review about your stay, our staff and service. We always try to do the best possible to make you feel comfortable with us It was very nice to see you and Mr Wilson again We hope to see you soon Greetings to Mr Wilson Sincerely yours More 

Darlington, South Carolina, United States
Level Contributor
178 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is my second stay at the HIE on Boulevard Santa Elena. I previously chose this hotel for the location, service, hotel amenities and the comfort of the rooms. This time it did not fall short of my expectations. The driver picked me up on time at the airport, check in was fast and courteous and my room was spacious,... More 

Was this review helpful? Yes
Jose G, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Chiki2399 Thank you for your complete review, It is the best way to know your feeling about all our services, from the beginning of the experience until the last time you are at the hotel. It is very satisfying have this kind of opinion because is the motor of our industry. Please do not hesitate in contact us to... More 

Colombia
Level Contributor
76 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 26, 2014

I was here for business this week. I stayed around 10 nights. I will share POSITIVE and NEGATIVE things. POSITIVE: Has a mall in front and you can get some restaurants. Nice zone - near to everything I need. Rooms are big and clean. Stuff are really nice and helpful. NEGATIVE: Overpriced - $ 175.00 x night? probably season or... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Juan Thanks to share your review with us, it´s very important to improve constantly and be the best lodging option on town. For us it´s very important your rest so we have made ​​changes to the celebrations schedules on terrace and also avoid inconvenience to our guests. We would like to arrange your next visit and show you different... More 

Calella, Spain
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed September 28, 2014

This is a business hotel. Centrally located, well fitted and extremely clean and well kept. I was surprised to learn this was not a newly opened property. Although I am not certain it is true, someone on property said the hotel had been open for more than 10 years. It looks brand new. It is so clean it is almost... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, thank you so much for taking the time to share your comments about your past stay with us. Everyday we work hard to exceed the expectations of our guests, and so we are glad we were able to please you with our excellent service, facilities, and cleanliness. That has been our motto throughout our history, to create memorable... More 

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