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Holiday Inn San Salvador

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Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
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Holiday Inn San Salvador
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Holiday Inn San Salvador
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125 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is great for those that want the amenities of hotels in the US. It is well kept, has all the regular things US hotels do, including a Starbucks and several other American places to eat. it still does , however, add enough of the local culture to entertain those that are interested in that as well. The breakfast... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear fancher04 Thank you for choosing us on your last trip to the country. It was a really pleasure to have you as our guest, we love to know that our facilities were appropiate for you. Also, thank you for your recommendation. We hope to see you soon More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I where at this hotel last week for a whole week in other words I've just arrive from El Salvador Felipe Nazario my husband was in a Congress held in this hotel. When we start to look for booking hotels I thought El Salvador would be cheaper but for my surprise their ranges where the same as... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Lissy Thank you for that wonderful comment! We are honored that you were our guests. It was a real pleasure to serve you . We hope that you feel better, luckily there was a chance to meet some places of our country and we are pleased that Rodolfo was friendly and helpful with you. Always we will try to... More 

Weston, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn San Salvador is a very good choice for business travelers, the location is good depending on your final site of work. There's plenty of choices for food in 2 plazas in front of the hotel with minimum walking time. Rooms are comfortable, great pillows and pretty dark if you need it. Service and staff is very good and... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Gcmdv Thank you for sharing your experience with us We are delighted to know that our location, service and our rooms are good for you . We hope to see you soon Best regards More 

Tubingen, Germany
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 13, 2015

The rooms are fine, good beds, good TV, working WiFi free of charge. It is a Business Hotel. Breakfast is may be central american standard - eggs, beans, tortillas, toast bread, danish rolls, croissants. The coffee shop in the lounge gives you a good coffee (extra charge of 1.50 $) with refill, the breakfast coffee is filtered and a bit... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Dr. Hermann Thank you to share your review with us and being part of this wonderful site that helps many people to choose the best lodging option in the country. We love when our guest found that they expect and tell us what we can improve for the next time, Always we look aditional benefits to our guest like... More 

Blowing Rock, Nc
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

One of the best Inns! From the clerks behind the desk, the concierge, the breakfast buffet and servers, to the comfort and cleanliness of the room, it was a most enjoyable stay! The US Holidays could learn a lot from their excellent customer service!

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Wanda Thank you for your nice review about your stay, our staff and service. We always try to do the best possible to make you feel comfortable with us It was very nice to see you and Mr Wilson again We hope to see you soon Greetings to Mr Wilson Sincerely yours More 

Darlington, South Carolina, United States
Level Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is my second stay at the HIE on Boulevard Santa Elena. I previously chose this hotel for the location, service, hotel amenities and the comfort of the rooms. This time it did not fall short of my expectations. The driver picked me up on time at the airport, check in was fast and courteous and my room was spacious,... More 

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Jose G, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Chiki2399 Thank you for your complete review, It is the best way to know your feeling about all our services, from the beginning of the experience until the last time you are at the hotel. It is very satisfying have this kind of opinion because is the motor of our industry. Please do not hesitate in contact us to... More 

Colombia
Level Contributor
76 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 26, 2014

I was here for business this week. I stayed around 10 nights. I will share POSITIVE and NEGATIVE things. POSITIVE: Has a mall in front and you can get some restaurants. Nice zone - near to everything I need. Rooms are big and clean. Stuff are really nice and helpful. NEGATIVE: Overpriced - $ 175.00 x night? probably season or... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Juan Thanks to share your review with us, it´s very important to improve constantly and be the best lodging option on town. For us it´s very important your rest so we have made ​​changes to the celebrations schedules on terrace and also avoid inconvenience to our guests. We would like to arrange your next visit and show you different... More 

Calella, Spain
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 28, 2014

This is a business hotel. Centrally located, well fitted and extremely clean and well kept. I was surprised to learn this was not a newly opened property. Although I am not certain it is true, someone on property said the hotel had been open for more than 10 years. It looks brand new. It is so clean it is almost... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, thank you so much for taking the time to share your comments about your past stay with us. Everyday we work hard to exceed the expectations of our guests, and so we are glad we were able to please you with our excellent service, facilities, and cleanliness. That has been our motto throughout our history, to create memorable... More 

Lisbon, Portugal
Level Contributor
302 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
3 of 5 stars Reviewed September 10, 2014

The hotel has a good location and nice rooms. The bathrooms would need some renovation as all the public areas of the hotel. Breakfast was fine but the sandwich I had in the bar on the first day were a bit strange. The bread was low quality. The service was fine. They have free-wifi but it's quite slow. There are... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear FlyingTuga, Thank you very much for taking the time to share your recent experience with us. We are glad that overall you enjoyed your stay at our hotel and our excellent location in one of the best neighborhoods of the city. We also wanted to let you know that we will share your comments with all the related departments... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a perfectly acceptable business hotel in San Salvador, with good and efficient service, comfortable beds, reasonable rates, excellent free wi-fi and a handy location across from a mall that offers numerous, quite good restaurants. Close to offices of the UN. The breakfast is acceptable, though not outstanding. Loud music emanating from the lobby in the evening, a poor... More 

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Grubby19, Thank you very much for sharing your opinions about your experience with us. We are glad to hear our service, facilities and location made your stay with us enjoyable. Since we are always searching for areas of improvement we will share your comments with all related departments. We hope that on your next visit we truly exceed your... More 

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