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Holiday Inn San Salvador

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Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
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Holiday Inn San Salvador
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Holiday Inn San Salvador
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115 reviews from our community

Traveler rating
    34
    56
    17
    5
    3
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tubingen, Germany
Top Contributor
53 reviews 53 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 13, 2015

The rooms are fine, good beds, good TV, working WiFi free of charge. It is a Business Hotel. Breakfast is may be central american standard - eggs, beans, tortillas, toast bread, danish rolls, croissants. The coffee shop in the lounge gives you a good coffee (extra charge of 1.50 $) with refill, the breakfast coffee is filtered and a bit... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Dr. Hermann Thank you to share your review with us and being part of this wonderful site that helps many people to choose the best lodging option in the country. We love when our guest found that they expect and tell us what we can improve for the next time, Always we look aditional benefits to our guest like... More 

Blowing Rock, Nc
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 19, 2015

One of the best Inns! From the clerks behind the desk, the concierge, the breakfast buffet and servers, to the comfort and cleanliness of the room, it was a most enjoyable stay! The US Holidays could learn a lot from their excellent customer service!

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Wanda Thank you for your nice review about your stay, our staff and service. We always try to do the best possible to make you feel comfortable with us It was very nice to see you and Mr Wilson again We hope to see you soon Greetings to Mr Wilson Sincerely yours More 

Darlington, South Carolina, United States
Top Contributor
169 reviews 169 reviews
26 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 3, 2015

This is my second stay at the HIE on Boulevard Santa Elena. I previously chose this hotel for the location, service, hotel amenities and the comfort of the rooms. This time it did not fall short of my expectations. The driver picked me up on time at the airport, check in was fast and courteous and my room was spacious,... More 

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Jose G, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Chiki2399 Thank you for your complete review, It is the best way to know your feeling about all our services, from the beginning of the experience until the last time you are at the hotel. It is very satisfying have this kind of opinion because is the motor of our industry. Please do not hesitate in contact us to... More 

Colombia
Top Contributor
75 reviews 75 reviews
57 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 26, 2014

I was here for business this week. I stayed around 10 nights. I will share POSITIVE and NEGATIVE things. POSITIVE: Has a mall in front and you can get some restaurants. Nice zone - near to everything I need. Rooms are big and clean. Stuff are really nice and helpful. NEGATIVE: Overpriced - $ 175.00 x night? probably season or... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Juan Thanks to share your review with us, it´s very important to improve constantly and be the best lodging option on town. For us it´s very important your rest so we have made ​​changes to the celebrations schedules on terrace and also avoid inconvenience to our guests. We would like to arrange your next visit and show you different... More 

Calella, Spain
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 28, 2014

This is a business hotel. Centrally located, well fitted and extremely clean and well kept. I was surprised to learn this was not a newly opened property. Although I am not certain it is true, someone on property said the hotel had been open for more than 10 years. It looks brand new. It is so clean it is almost... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, thank you so much for taking the time to share your comments about your past stay with us. Everyday we work hard to exceed the expectations of our guests, and so we are glad we were able to please you with our excellent service, facilities, and cleanliness. That has been our motto throughout our history, to create memorable... More 

Lisbon, Portugal
Top Contributor
297 reviews 297 reviews
79 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed September 10, 2014

The hotel has a good location and nice rooms. The bathrooms would need some renovation as all the public areas of the hotel. Breakfast was fine but the sandwich I had in the bar on the first day were a bit strange. The bread was low quality. The service was fine. They have free-wifi but it's quite slow. There are... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear FlyingTuga, Thank you very much for taking the time to share your recent experience with us. We are glad that overall you enjoyed your stay at our hotel and our excellent location in one of the best neighborhoods of the city. We also wanted to let you know that we will share your comments with all the related departments... More 

Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a perfectly acceptable business hotel in San Salvador, with good and efficient service, comfortable beds, reasonable rates, excellent free wi-fi and a handy location across from a mall that offers numerous, quite good restaurants. Close to offices of the UN. The breakfast is acceptable, though not outstanding. Loud music emanating from the lobby in the evening, a poor... More 

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Grubby19, Thank you very much for sharing your opinions about your experience with us. We are glad to hear our service, facilities and location made your stay with us enjoyable. Since we are always searching for areas of improvement we will share your comments with all related departments. We hope that on your next visit we truly exceed your... More 

Senior Contributor
40 reviews 40 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 5, 2014

Excellent location, good and friendly service, very personal requests are met, although more staff could speak in English. Internet connection is excellent, and the breakfast is unforgettable. Gym is acceptable. No regret for having chosen Holiday Inn.

Was this review helpful? Yes 1
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you very much for your visit and for taking the time to share your experience with us. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. Your review gives us a lot of encouragement to keep working every day with passion and dedication to continue creating memorable... More 

New York City, New York
Top Contributor
77 reviews 77 reviews
66 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed July 4, 2014

Had an unexpected overnight as my connecting flight was canceled. The place is exactly what you expect by an Holiday Inn - clean, organized and everything on it's place. Breakfast was with a lot of fresh fruit. Especially to mention are the Doormen, who have been very friendly and cordial. Porsche Dealer opposite of Hotel if needed ;-)

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you for taking the time to write us this review. We are very glad you enjoyed your stay, although unexpected, and that in your short time with us our staff was able to make a great impression on you. We work hard every day so that we can provide our guests with the best service possible, and... More 

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 18, 2014

I booked through Hipmunk and when I arrived, Holiday Inn did not have the reservation. Instead of the front desk staff saying that was a problem between me and Hipmunk, they called Hipmunk 4 times over a period of 3 1/2 hrs. On the fourth call I cancelled the reservation. Holiday Inn gave me the room at the discounted rate... More 

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Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Thank you very much for your comments! It was a really pleasure to help you, we are really commited to our guests, and we are very worried since the first time that they have contact with us, It is an honor to had you here and we hope to have you soon again. Best regards to your family and congratulations... More 

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