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All 50 San Salvador hotels

Holiday Inn San Salvador

3.0 of 5 Hotel   |   Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
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Ranked #17 of 50 Hotels in San Salvador
A recent review
5 of 5 stars Reviewed September 28, 2014
acodon Calella, Spain
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92 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calella, Spain
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 28, 2014

This is a business hotel. Centrally located, well fitted and extremely clean and well kept. I was surprised to learn this was not a newly opened property. Although I am not certain it is true, someone on property said the hotel had been open for more than 10 years. It looks brand new. It is so clean it is almost... More

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, thank you so much for taking the time to share your comments about your past stay with us. Everyday we work hard to exceed the expectations of our guests, and so we are glad we were able to please you with our excellent service, facilities, and cleanliness. That has been our motto throughout our history, to create memorable... More

Lisbon, Portugal
Top Contributor
235 reviews 235 reviews
71 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed September 10, 2014

The hotel has a good location and nice rooms. The bathrooms would need some renovation as all the public areas of the hotel. Breakfast was fine but the sandwich I had in the bar on the first day were a bit strange. The bread was low quality. The service was fine. They have free-wifi but it's quite slow. There are... More

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear FlyingTuga, Thank you very much for taking the time to share your recent experience with us. We are glad that overall you enjoyed your stay at our hotel and our excellent location in one of the best neighborhoods of the city. We also wanted to let you know that we will share your comments with all the related departments... More

Senior Contributor
32 reviews 32 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 19, 2014

This is a perfectly acceptable business hotel in San Salvador, with good and efficient service, comfortable beds, reasonable rates, excellent free wi-fi and a handy location across from a mall that offers numerous, quite good restaurants. Close to offices of the UN. The breakfast is acceptable, though not outstanding. Loud music emanating from the lobby in the evening, a poor... More

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Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear Grubby19, Thank you very much for sharing your opinions about your experience with us. We are glad to hear our service, facilities and location made your stay with us enjoyable. Since we are always searching for areas of improvement we will share your comments with all related departments. We hope that on your next visit we truly exceed your... More

Senior Contributor
33 reviews 33 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 5, 2014

Excellent location, good and friendly service, very personal requests are met, although more staff could speak in English. Internet connection is excellent, and the breakfast is unforgettable. Gym is acceptable. No regret for having chosen Holiday Inn.

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you very much for your visit and for taking the time to share your experience with us. We are really glad to hear that our staff was able to satisfy your needs and exceeded your expectations. Your review gives us a lot of encouragement to keep working every day with passion and dedication to continue creating memorable... More

New York City, New York
Top Contributor
66 reviews 66 reviews
57 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 4, 2014

Had an unexpected overnight as my connecting flight was canceled. The place is exactly what you expect by an Holiday Inn - clean, organized and everything on it's place. Breakfast was with a lot of fresh fruit. Especially to mention are the Doormen, who have been very friendly and cordial. Porsche Dealer opposite of Hotel if needed ;-)

Was this review helpful? Yes
Jose G, Guest Relations Manager at Holiday Inn San Salvador, responded to this review

Dear guest, Thank you for taking the time to write us this review. We are very glad you enjoyed your stay, although unexpected, and that in your short time with us our staff was able to make a great impression on you. We work hard every day so that we can provide our guests with the best service possible, and... More

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2014

I booked through Hipmunk and when I arrived, Holiday Inn did not have the reservation. Instead of the front desk staff saying that was a problem between me and Hipmunk, they called Hipmunk 4 times over a period of 3 1/2 hrs. On the fourth call I cancelled the reservation. Holiday Inn gave me the room at the discounted rate... More

Was this review helpful? Yes
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Thank you very much for your comments! It was a really pleasure to help you, we are really commited to our guests, and we are very worried since the first time that they have contact with us, It is an honor to had you here and we hope to have you soon again. Best regards to your family and congratulations... More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed May 12, 2014

I always stayed there and I loved it because the service was awesome, staff was friendly everything was great until I stayed with my girlfriend and her valuables were stolen. Her hair straightener was stolen she had some shoes stolen too. Spoke to the manager and they did nothing about it. We stayed there for the past 8 years but... More

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Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Mr. Alessandro C, Thank you for your time to let us know your experience and your feedback about your last stay. I am very sorry to hear about your experience in our Hotel, that is not the service philosophy and the company values that we live with... We hope you can consider our hotel again in your next visit,... More

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 5, 2014 via mobile

Great breakfast. Nice rooms. Great beds. Helpful staff. Bath rooms showers need slightly more attention. No major complaints. I'd stay again for a bargain price. Puerto Libertad is only 25 minutes away. $60-$65 round trip if you get a livery. Downtown is not so far either. Tons of restaurants across the street and in the immediate area.

Was this review helpful? Yes
Alejandro B, Director de Relaciones con Clientes at Holiday Inn San Salvador, responded to this review

Dear ConstantWrkTraveler, Thank you very much for your valuable feedback on your recent stay with us. We are always looking for areas of improvement, and so we have shared your comments with the related departments so we can work on them, to continue providing all of our guests with a great service. We hope to see you again very soon... More

Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2014

I stayed for one night only on a business trip. I stayed on the third floor and the rooms are clean and well appointed. Quick check in and out. Excellent location across a mall. Breakfast was included and it had the usual fixings. Overall a good choice for business travel in a quiet residential location. On a funny note the... More

Was this review helpful? Yes 1
Alejandro B, Director de Relaciones con Clientes at Holiday Inn San Salvador, responded to this review

Dear Jose, We really appreciate your feedback on your recent stay with us, for it gives us an idea of what our guests are looking for while searching for a hotel they love. Everyday we strive to create memorable experiences for our guests, and it makes us proud to see we could do that for you. We are very glad... More

Markham, Ontario
1 review
5 of 5 stars Reviewed January 20, 2014

I have been staying at the Holiday Inn Santa Elena for 7 years now for my family's holiday vacation and each year the hotel surpasses my expectations. I could not ask for more of the service we receive. The food is excellent, the rooms super clean, the beds are comfortable, and the staff are ALL fabulous. They always go above... More

Was this review helpful? Yes
Alejandro B, Front Office Manager at Holiday Inn San Salvador, responded to this review

Dear Florcita A, Thank you so much for taking the time to write such a wonderful review about your past stay with us. We are overjoyed with each and every one of your family visits, and we are truly proud we can make it a memorable experience for you every year. We really appreciate you highlighting our staff and the... More

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Additional Information about Holiday Inn San Salvador

Address: Blvd y Urbanizacion Santa Elena, San Salvador, El Salvador
Phone Number:
Location: El Salvador > San Salvador Department > San Salvador
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Salvador 3*
Number of rooms: 131
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Also Known As:
Holiday Inn San Salvador Hotel San Salvador
San Salvador Holiday Inn
Holiday Inn San Salvador El Salvador

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