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All 113 Kiev hotels

Hyatt Regency Kiev

5.0 of 5 Hotel   |   5 A Tarasova Street, Kiev 01001, Ukraine
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Ranked #5 of 113 hotels in Kiev
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  • Reviews (298)
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298 people have reviewed this hotel

Traveler rating
    224
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
1 review
3 of 5 stars Reviewed 6 days ago NEW

I stayed at the Hyatt from December 28 2013 for 3 days. Upon arrival I was told that my room hadn't been paided for it was only credit card held even though it was paid for in Australia before embarking on my trip, to add to my dilemma it was Sunday when I landed thus no banks were open, the... More

Was this review helpful? Yes
Kateryna_Stoian, Front Office Manager at Hyatt Regency Kiev, responded to this review

Dear John, Thank you for taking the time to post your feedback on the site following your stay with us in December 2013. I am sorry to hear that you left unsatisfied with the provided service. I had a look at your reservation as it was made through Hyatt.com, unfortunately we did not have any contacts of the agency on... More

Senior Contributor
27 reviews 27 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is ok but is a far cry from the Hyatt in Beijing. For the price the rooms should be larger and the service better. The majority of staff are great and most also spoke english. I found the doormen rude and a bit thuggish. The customer service was good as it should be for the price. the location... More

Was this review helpful? Yes 1
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Hw S Thank you for taking your time to provide us feedback on your recent stay. We are sorry to learn it was just average experience for you because our hotel is famous for its historical center location, safety, facilities and high level of customer service. We really hope that with you next visit we will manage to meet... More

Barcelona, Spain
Top Contributor
111 reviews 111 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the hotel and found it to be a great city hotel, unbeatable location, very modern and very good service. Used the hotel to arrange a tour around the city and they provided with a good experience. The rooftop bar is very nice and has probably the most amazing views over Kiev. The rooms are a bit small, and specially... More

Was this review helpful? Yes 1
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Alkatrunk, Thank you very much for taking your time to leave your feedback on Tripadvisor. And thank you for the overall positive comments - it is much appreciated! We are so pleased to know that you enjoyed a city tour arranged by our competent concierge team. Please be also kindly informed that there is a big selection of different... More

Palm Beach, Florida
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for a week. Probably the best location possible because it's located at the parallel street (Vladimirskaya) to Hreshatic which makes this spot quite and at the same time close to all the attractions. Rooms are small but cozy. Great restaurant with nice city view at the top floor. Everybody speaks descent English and staff was nice, friendly and... More

Was this review helpful? Yes 3
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Constantine, Thank you so much for your positive feedback and excellent comments regarding our facilities and hotel staff! It is a great pleasure to know that you really enjoyed it. We hope to see you in the nearest future! With kind regards, Yulia Kruglenko Guest Relations Manager More

USA and South Africa
Top Contributor
67 reviews 67 reviews
52 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 27, 2014

I have stayed at this Hyatt several times over the last few years, and this time I really cannot say enough good about it. It makes my Kiev stays so pleasant and comfortable. The location is fantastic, with nice views of the gorgeous monastery and church with their gold domes, from some of the rooms. The staff are all SO... More

Was this review helpful? Yes 3
Yulia K, Public Relations Manager at Hyatt Regency Kiev, responded to this review

Dear JLiss, Greetings from sunny Kiev! Thank you so much for posting your valuable feedback on Trip Advisor. We are always pleased to hear that the care and service provided by our team members meets our guest's expectations. It is also great to know that you always enjoy our room, food and beverage and Health Club facilities, all your kind... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 17, 2014

Good sized rooms, very clean, nice location. Service is a bit mixed up, we had couple of issues but overall good. Executive lounge lacked quality and drinks and snacks served in the lobby is very very very limeted, needs to improve a lot given the rates we pay. Very nice hotel but not nice to your pocket compered to rest... More

Was this review helpful? Yes 2
Yulia K, Public Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Denikon, Thank you for taking the opportunity to stay with us and share your experience. Thank you for your kind words on our room and location. We are sorry to read the Regency Club and service there did not meet your expectations. Please be kindly informed that we have moved the cocktail from the Lobby back to the Regency... More

Moscow, Russia
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 13, 2014

Very well located in front of saints Sophie cathedrals and 200m from other church. Employee are very nice , room comfortable , restaurant , breakfast ok , roof bar very nice, nice music and nice view . Spa is nice as well. Price a bit expensive but for such kind of services it is ok.

Was this review helpful? Yes 2
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Dimix, Thank you so much for leaving a review. We are so pleased to hear that you enjoyed our rooms, location and service. I will be sure to share your comments with our team. We hope to see you soon! With kind regards, Yulia Kruglenko Guest Relations Manager More

Vienna, Austria
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

I am staying in this hotel since one year from time to time. For that reason I saw the developments and changes in the hotel, and sure there were some occurrences, this is quite normal. But there is a strong desire to improve even something what cannot be improved further. So the overall impression is - great location, excellent service... More

Was this review helpful? Yes 2
Kateryna_Stoian, Front Office Manager at Hyatt Regency Kiev, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience in Hyatt Regency Kyiv with Trip Advisor community. We are thrilled to know that you have enjoyed all your previous stays with us and we truly hope that more stays to come. Your positive feedback was passed to our employees and it is definitely the best award and... More

Las Vegas, Nevada
Top Contributor
120 reviews 120 reviews
30 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed June 7, 2014

I have stayed at this location in the past and I have had bad experiences. I decided to try it again because I am attending the inauguration of President Poroshenko and the parade route is along the Hyatt. In the past, I was charged $275 @ Dessange in the Hyatt for hair color that is $45 in a top US... More

Was this review helpful? Yes
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Guest, Thank you for your comments. We are truly sorry to read that you had a less than satisfactory experience with us at Hyatt Regency Kiev. This is certainly not indicative of our usual level of service. We really apologize for the inconveniences we caused you with the service received from the Housekeeping, Front Desk stuff or any other... More

Somewhere on the Sea
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 6, 2014

When I'm in Kiev, I always stay here. The service is excellent. The rooms are very quiet and comfortable. Security is very low-key, but certainly and comfortably present. All of the staff are very helpful and polite. The food is delicious and fairly priced. And ... a nice quiet summer evening on the terrace at "Bar on 8" with the... More

Was this review helpful? Yes 2
Yulia K, Guest Relations Manager at Hyatt Regency Kiev, responded to this review

Dear Guest, Thank you for your kind words posted. We are thrilled that you enjoyed the hotel and service, and we are also really pleased to read that you found our staff helpful and polite. Thank you for you kind words on the Bar on 8, which I know the team will be pleased to hear. With kind regards, Yulia... More

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Additional Information about Hyatt Regency Kiev

Address: 5 A Tarasova Street, Kiev 01001, Ukraine
Phone Number:
Location: Ukraine > Kiev
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hyatt Regency Kiev 5*
Reservation Options:
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Also Known As:
Hyatt Regency Kiev Hotel Kiev
Hyatt Kiev
Kiev Hyatt Regency

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Kiev #3 Spa Hotel in Kiev #4 Romantic Hotel in Kiev #5 Family Hotel in Kiev #5 Luxury Hotel in Kiev
Hotel Class
Official Description (provided by the hotel)
The Hyatt Regency Kiev hotel is located in the centre of Kiev (Kyiv), Ukraine's political and business capital. Overlooking the breathtaking Old City, which features many of Kiev's main historical sights, the Hyatt Regency Kiev hotel is within walking distance of Saint-Sophia's Cathedral, Saint-Michael's Monastery and the boutiques of Kreshchatyk Street. The Ukraine's international airport in Kiev is 40km away. ... more   less 
Number of rooms
234

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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