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Opera Hotel

#17 of 114 Hotels in Kiev
Certificate of Excellence
5.0 of 5
53 B Khmelnitskoho Str, Kiev 01054, Ukraine
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Opera Hotel
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Opera Hotel
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267 reviews from our community

Traveler rating
    149
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ulaanbaatar, Mongolia
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel for the occasional business trip, starting with stellar service, and continuing with great food, room service, spacious rooms and a very convenient location close to the centre of the city

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Paul S, first of all thank you very much for taking the time to write this review. We are very happy about your nice Comments and that you enjoyed your stay with us. We are already looking very much forward to welcome you again at the Opera Hotel in Kiev. With very best regards, David Mohren Hotel Manager Opera... More 

Sofia, Bulgaria
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very friendly staff, the rooms have a very homey feeling, Internet has improved since my last visit to a really good speed. Very good and personalised breakfast with quite a few healthy choices. Good job of the banqueting team, meeting room was perfect.

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Goran Y, first of all thank you very much for taking the time to write this review. We are always happy to see that clients return and notice that certain things have improved or kept on the same high level. We are very happy about your Comments and looking forward to welcome you again at the Opera Hotel. With... More 

Watford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic hotel. Top level customer service. Five stars. Stayed with our family in the past. They never let us down. Stuff is very friendly and flexible. Food is outstanding, rooms are clean and cozy. Will stay there again.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Nataliya K, first of all thank you very much for taking the time to write this review. We are extremely happy that we could completely satisfy all your needs. Thank you very much for all your kind words and we are already looking forward to welcome you again at the Opera Hotel. With very best regards, David Mohren Hotel... More 

Krakow, Poland
Top Contributor
53 reviews 53 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed March 13, 2015

Opera Hotel is centrally located in an old classic building. What is different to Western Europe, staff is extremely polite and helpful. The interior of the hotel resembles a palace-like style with relevant furniture and decoration. However at times it looks like a bit "dusted", as if not renovated for some time already. At breakfast they have an amazinh choice... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear TomaszTasty, first of all thank you very much to write this Review. We are very happy that you have enjoyed your stay with us and are especially proud of the Comment about our staff as this is what hospitality is about. We are very much looking forward to welcome you again at the Opera Hotel during your next visit... More 

Diest
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 16, 2015

I was just here for one night for business, arriving late and leaving the next morning. The last time I visited the hotel was 2 1/2 years ago and their level of service and quality of accommodation is still as outstanding and didn't changed. I've got a quite standard room at the 7th floor and although a standard room it... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Vince816, first of all thank you very much for taking the time to write this review. We are very happy to receive such a nice review from a Senior Contributor like you. I will most certainly pass your positive Comments to our staff members and we are already looking forward to welcome you again at the Opera Hotel. With... More 

Almaty, Kazakhstan
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 9, 2015

We stayed with colleagues twice here during business missions. The hotel is decorated in elegant style, located in a quiet area but close to a historic center. It provides high quality services (rooms, breakfast, facilities), clean and comfortable. The staff is superb: very supportive and attentive at any time. Having stayed at the hotel for 2 weeks you returned after... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Marina1406, first of all thank you very much for taking the time to write this review. We are extremely proud to receive such a fantastic review as this shows us that we are on the right track with Service Philosophy. I will certainly pass your feedback to our staff members as this will be an additional motivation for them.... More 

Cape Town, South Africa
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 28, 2015

The reception area was particularly attractive and comfortable, and provided a relaxing environment at the end of a day's work. The staff were friendly and helpful at all times, and the rooms comfortable if a little under-lit. The hotel is conveniently located in the heart of Kyiv near the Ukrainian National Opera House. My business colleague and I were made... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Phyllis A, first of all thank you very much for taking the time to write this review. We are very happy that you enjoyed your stay with us and thank you very much for you nice Comments, We are already looking forward to welcome you again at the Opera Hotel during you next visit to Kiev. With very best... More 

Kiev, Ukraine
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 26, 2014

I have been there with some friends for breakfast - just to start the day with some decent food. We experienced very good service friendly and competent. The breakfast itself was nice especially the variants of different egg-dishes as for example 'Benedict'. Nevertheless I cannot say that it is value-for-money as the standard price for the breakfast is pretty high... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear JoachimB, first of all thank you very much for taking the time to write this Review. We are certainly taking all Comments very seriously, however we are very much convinced that we are offering the best Breakfast Buffet in the City for a very price. I hope that you will still consider to visit the Opera Hotel again in... More 

Kiev, Ukraine
1 review
5 of 5 stars Reviewed December 10, 2014

We chose Opera hotel for our first wedding night and it was the best choice we could make! The room was perfect and all this stuff like rose petals and candles was just amazing! Add pleasant staff and delicious breakfast and you'll get the best holiday ever!

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear Delijia, first of all thank you very much for taking the time to write this Review. We are very happy that we were able to contribute to your special day and hope that you will chose the Opera Hotel again in the future. With very best regards, David Mohren Hotel Manager Opera Hotel - A Member of the Leading... More 

Manchester, UK
1 review
5 of 5 stars Reviewed December 9, 2014

The Opera Hotel in Kiev is probably the best hotel in the world. I stayed there for three nights on a business trip with two colleagues. David, the manager, and all of the staff went out of their way to accommodate our needs, and to make us feel welcome. The rooms were large (for Europe anyway) and spotlessly clean. It... More 

Was this review helpful? Yes
DavidMohren, General Manager at Opera Hotel, responded to this review

Dear PaulCxx1, first of all thank you very much for taking the time to write this Review. Those Comments, like ours, are the reason why we love to work in our Job. We are extremely proud that we were able to satisfy all your needs and that you enjoyed your stay with us so much. I will definitely pass your... More 

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