Hello ALL! I had a poor booking experience with this hotel. They advertise a special "Day-Off" rate, with special requirements (it's only available over the weekend). I met these requirements, but they would only offer a rate that was 35% higher (eventually, they offered a rate that was 25% higher). I asked why they were doing this, but no answer.... more
Management response from
Galina_Kyiv, Sales and Marketing manager
Dear Sir,
Thank you for taking your time to write the review.
Should you so wish, kindly provide us with your contact details as we can contact you and clarify all the details of your booking experience. I would like to assure you that such a situation is not typical for our complexes and your feedback is vital in helping...