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Express

38/40 Shevchenko Avenue, Kiev 252032 , Ukraine
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (86)
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    (18)
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    (22)
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Tehran, Iran
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 6, 2014

I stayed one night in this hotel while I was in a business trip, as I mentioned in the title the hotel is located in a good location, Shevchenko street, that as far as I know is a famous street in Kiev, there are many restaurants there one exactly under the hotel building. the most interesting thing about this hotel... More 

Was this review helpful? Yes
Express85, Директор по продажам at Express, responded to this review

There are only few rooms in which you have stayed and it has nice wiew on the city especialy in night time. Hope to see you in our hotel next time you visit Kiev. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

I´ve stayed in this hotel many times, and as i am always on the run it took me some time to write about it. This hotel is located right in the heart of Kiev, walking distance from all the most interesting places and from the Central Train Station. Service is not bad, Ukraine´s Service Standards and not high, but here... More 

Was this review helpful? Yes
Express85, Директор по продажам at Express, responded to this review

Thank you for your comments. We are also very close to the central train stationand bus station. More 

Roermond
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 19, 2014

Expres is a kinda old hotel, located near train station (10 min walk) and metro station (5 min walk). Across hotel is a park. Rooms are decent and clean. Restaurant on 16th floor serves good food. Quite good prices for Kyiv. Staff speaks good English.

Was this review helpful? Yes
Express85, Директор по продажам at Express, responded to this review

Thank you for your feedback! Our hotel really very close to the train station and city center! Also there is very nice place to walk City Botanic Garden, where you can visit interesting excursion about tropical plants and cacti. More 

Darmstadt, Germany
1 review
1 of 5 stars Reviewed July 8, 2014

Don't leave your valuables in a room. The cleaners are thieves. I left my mobile phone in a bathroom on a white towel and it's gone. The cleaner denied seeing it. They think cleaning the room means to do the bed only.

Review collected in partnership with this hotel

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Express85, Директор по продажам at Express, responded to this review

That's very pity that such unpleasant situation caused with you! We have made all investigations among our workers and find out that nobody found your telephone in the room. Cleaner that was clean your room works in our hotel almost 5 years and never caused any objections to her work. More 

Travelers are raving about these Kiev hotels

Edinburgh
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 12, 2014

The hotel is well located near univercity metro station ( u pay 1 euro for 8!!! tickets!) the room is simple but clean and with a fridge and aircondition. they clean everyday and there are many nice restaurants near. Wifi is strong and free in all areas. For the price book it in advance! Kiev is an amazing and safe... More 

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Express85, Директор по продажам at Express, responded to this review

Thank you for your feedback! For sure we will take into account your thoughts for improving our services. More 

Croatia
1 review
3 of 5 stars Reviewed November 6, 2013

Although they were helpful and polite, there is still a lot to learn about quality and customers' needs for people running this hotel. Especially if you don't speak Russian or Ukrainian. They should slow down with cleaning the tables in front of people still eating.

Review collected in partnership with Galahotels.com

Was this review helpful? Yes
Express85, Директор по продажам at Express, responded to this review

Dear Guest! Thank you for your feedback about our hotel! Your opinion is very important for us, we are trying to improve our service and we will work on it. More 

brussels
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed October 31, 2013

A typical soviet style building with worn-out decoration and tapestry but nice view of kiev from the restaurant (on 16th floor) and good located. in my opinion, it would need serious renovation specially taking into account the newly built hilton and the ibis hotel on next doors offering much better comfort and standards. Breakfast is good with decent choice but... More 

Was this review helpful? Yes
Express85, Директор по продажам at Express, responded to this review

Dear Guest! Thank you for your feedback, your opinion is very important for us. It is true our hotel was built in Soviet time in 1985, but we are proud of our history and are trying to keep standart of services that was formed by years. We are also proud of view from our hotel, many sweet hearts organizing romantic... More 

England
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed September 17, 2013

This hotel has undergone a significant renovation and now has modern PVC window frames, clean bright bedroom walls and in room TV and mini bar. However, the bathroom in our room, although having been improved, was very small. In fact, in my opinion, it was so small that it was not acceptable to Western standards. The toilet was positioned very... More 

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Express85, Director of Sales at Express, responded to this review

Dear Guest! Thank you for your response. We know that some of our rooms are a little small and we are planing to rebuild them and increase space in lavatory and room. Your opinion about our breakfast is very important and we will improve the situation will try to be more flexible for Western Standarts. Also we have a lot... More 

Woodstock,VA
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 14, 2013

A vintage motel that was a wonderful alternative to the usual! The room was updated with a king bed, refrigerator, microwave and coffee maker. There was the personal touch with hand painted stenciling around the room! Loved the friendly Front Desk people. They were very helpful with restaurant menus on hand and recommendations. We will return next year when the... More 

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Bristol, United Kingdom
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 25, 2013

This hotel was not in any way spectacular but did everything it said on the tin! Clean, adequate rooms, good and substantial breakfast. Very central so it was easy to go on foot to the main sites of Kiev and only a short walk to a Metro to visit things further afield. Bearing in mind Kiev hotels in general are... More 

Was this review helpful? Yes
Express85, Director of Sales at Express, responded to this review

Dear Guest! Thank you for taking your time and leaving your opinion about hotel Express. It is very important for us that you found our hotel ideal for city break. We are trying to improve our services for our guests. For tourist location might be very comfortable only 800 meters from the Central railway and 1000 meter to the central... More 

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