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CityHotel

#21 of 114 Hotels in Kiev
Certificate of Excellence
Bogdana Khmelnitskogo, 56 A, Kiev 01030, Ukraine
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112 reviews from our community

Traveler rating
    62
    40
    7
    3
    0
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6
22
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Amsterdam, The Netherlands
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a lovely, modern hotel, and well worth checking out. It's not the cheapest, but the room was very spacious and comfortable, with a big bathroom. Very nice, understated decor, and nothing too flashy. Super comfortable bed, and amazing shower! Lot's of nice little touches too, like a big fluffy robe, bathroom slippers, and a proper haridryer. Wi-fi was... More 

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Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a great time at the hotel. The service was friendly and professional. The room was comfortable and spacious. The staff was very friendly and helpful. Breakfast is OK though it needs some improvements. A better cut salad would be nice, Sometimes I had to wait for the croissants to be made (10 min) but as a whole, the... More 

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Port of Spain, Trinidad
Top Contributor
124 reviews 124 reviews
39 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room with enough space for the two of us. Would have been nice to have had a bath! Clean. Comfortable bed. Internet adequate. Quiet. Excellent restaurant with good views over Kiev and dinner good. BUT breakfast was barely passable and limited in variety. No natural yoghourt. Poor cooked selection. Limited bread, rolls, croissants and jams. Very good value and... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Mr. Tomeck, Thank You very much for taking time and left Your feedback. We are delighted to know You felt comfortable here with us and found our hotel very convenient in general. As for bathtubs, we have them in all our rooms of Superior and Junior Suite categories. We have already taken Your valuable remarks corserning to breakfast on... More 

Doncaster, United Kingdom
Top Contributor
102 reviews 102 reviews
27 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 28, 2015

The Hotel is a bit out of the city around a 20-25 minute walk but it is so worth it. The rooms are spacious and spotless, I have rarely slept is a bed so comfy in a hotel. we had a balcony which is a bonus for fresh air and view. reception are nice and friendly with a special thanks... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Sheilan, Thank You for taking the time to leave such a kind review. We are delighted to hear that You spent a very pleasant stay at the hotel and that you liked rate of our service, location and our rooms. Also I will pass your comment to shift leader Zhanna. We always ready to help our guests! We look... More 

Moscow, Russia
Top Contributor
103 reviews 103 reviews
42 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed March 19, 2015

I have now stayed twice in this hotel. It has rather new and good looks at first sight. If you look closer, things are actually already starting to fall apart. And so is the service. Extremely unfriendly reception who was unble or simply unwilling to fix the room safe that would neither open nor close for my entire stay of... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Pascal C., Thank You for taking time to write this review. Your comments are very valuable for us. Please, let me explain You that according to hotel rules, security assistant may open the safety box or fix any other problems only at guest`s presence. Reception should have to informed You about this rule. Also, I have already passed our... More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 22, 2015

Ive stayed in this hotel 3 times and i will continue to do so. Every aspect of the hotel is exceptional. From the outside to inside is immaculate. The staff, rooms, bedding, bathroom, gym, fittings/ fitout and (Matisse) restaurant/ food on the top floor with one of the best views of Kiev is hands down the best in the city.... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Paulooooo, Thank you for taking the time for review about Your recent stays with us. We are extremely happy to learn that we were able to exceed Your expectations during your recent stays in CITYHOTEL Kiev. This is certainly the best motivation for us to keep up the good work and do even better in the future. It is... More 

Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

Staying in Kiev for one night I was happy to find this top modern place with a spacious room. It surprised me with a rather high standard for the price. The reception staff was very friendly and helpful as I had to immediately leave for a meeting after check-in. I appreciated the central location too, which allowed me to walk... More 

Was this review helpful? Yes 1
Bucharest
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 6, 2015

I've stayed one night at this hotel, and the room was overwhelmingly huge, having also a huge bed. Actually not only that it is huge, but is also tall and very soft! A big plus from my side for the very comfortable bed! From my point, the best stay in Kiev so far, better than Radisson Blu, from the room... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Dannyella, Thank You very much for sharing Your feedback. It is a great pleasure for us to be highly evaluated by the guests of our hotel. We are pleased that You enjoyed staying in our rooms with comfortable beds and our panoramic view. Also we have noted Your coments about mattresses and about fresh juice for the breakfast. We... More 

DC
Top Contributor
121 reviews 121 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 25, 2015

I stayed here while on business in Kyiv. The hotel is clean and modern. The beds are very comfortable and the rooms well-appointed. I had a room on an upper floor that included a small kitchenette, living area, and bedroom. There was ample storage and the bath was a delight with separate shower and large bathtub. The staff was excellent... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear sharalDc, Thank you for choosing CITYHOTEL and for sharing your recent experience with us. We are glad to read that our hotel fulfilled and met your expectations. We will share your positive review with our staff which will encourage them to keep up the good service. It will be our pleasure to welcome You back to CITYHOTEL on Your... More 

Istanbul, Turkey
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 26, 2014

The city hotel is very good hotel,new,clean,good breakfast and has a large room.The room was very comfortable with large bed.The wifi is free and full reachable.I strongly recommended this hotel in Kiev.

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Mr. Yilmaz G, Thank your for taking the time to review Your recent stay with us. We really appreciate it, because we strive to be the best hotel for You. We highly estimate Your comment and will try to be the most comfortable place for You always. We will be glad to see You next time in CITYHOTEL Kiev!... More 

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