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4.0 of 5 Bogdana Khmelnitskogo, 56 A, Kiev 01030, Ukraine
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Certificate of Excellence 2014
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102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel in November while on business in Ukraine. While there the hotel was very clean and well kept. However on return to the Uk when complaining about a harassment incident that happened while there the hotel did a cover up claiming the member of staff didn’t work there and I hadn’t visited the hotel!!!! Awful customer service,... More 

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Istanbul, Turkey
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The city hotel is very good hotel,new,clean,good breakfast and has a large room.The room was very comfortable with large bed.The wifi is free and full reachable.I strongly recommended this hotel in Kiev.

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Bangkok, Thailand
Top Contributor
198 reviews 198 reviews
191 hotel reviews
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed November 15, 2014

The city hotel is a new modern hotel. Its central location makes it an ideal place for business travellers and tourists visiting Kiev. The rooms are comfortably furnished with a good bed, desk, small sitting corner with coffee and tea making facility. WiFi is free and reliable. A safe is available. Slippers are in the room. The bathrooms are without... More 

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Ducktown, Tennessee
1 review
5 of 5 stars Reviewed October 30, 2014

I have not left a review before but after staying in this new hotel I had to give it a review. I have stayed in Kiev many times and always stayed at Hoilday Inn or the Radasson Blu. The City Hotel is brand new and the rooms are large and the service is good. The rooms come with Breakfast and... More 

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Kiev, Ukraine
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

I had a room on the 12-th floor with a balcony and amazing city view. Breakfast was very good as for 4-star hotel in Kiev. I think this hotel is worh staying at. And a young man at reception is very cute))

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Keity_Go, Thank Your for taking the time and worm words to review about recent stay with us. We are happy to hear that You liked our hotel, our rooms with city view and breakfast. We are looking forward to welcoming you back to CITYHOTEL in the near future! Best regards, Natalia Volkovska Front office manager CITYHOTEL More 

Stirling, United Kingdom
Top Contributor
294 reviews 294 reviews
42 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed October 13, 2014

Good hotel located not far from the centre. Not expensive for what were very good facilities. Everything in the centre within easy walking distance. reception friendly and welcoming. Rooms smart, good powerful shower. Excellent free wifi throughout the hotel. Views fantastic. Try to get a room as high up as possible. Mine was on 13th floor and had a nice... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Colin G, We very much appreciate Your feedback regarding your stay at the CITYHOTEL Kiev. At our hotel, we try to provide a superior service experience for every customer. Therefore Your feedback is very important to us. Thank You again for sharing your experience and we hope your next visit will be even more pleasant and the weather is... More 

Dubai, United Arab Emirates
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 7, 2014

Booked this hotel based on other Trip Advisor reviews, and its very central location (a lot of the best hotels in Kiev seem to be quite far from the centre). The hotel was about half the price of other comparable hotels and really good value in my opinion! We had two rooms next to each other on the 6th floor,... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear RosieB1979, Thank you for your review! Each review of each guest, in which our pluses and minuses are mentioned, is our way to become better and better, to improve our service and to make the guests of CityHotel feel at home. The CityHotel staff is always ready to help and it’s a great pleasure that you’ve noticed that. Step... More 

Milan, Italy
18 reviews 18 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

I ve been here just one night. Very good hotel and Service. Good gym. Completely New with a great view on the city. Maybe breakfast has to improved, no so international but is a detail . Wojderful overall. I guess that come back if i ll come back to Kiev.

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear zampino_11, We would like to thank You for having taken the time to share your experience at CITYHOTEL Kiev. We are delighted to hear that You spent a very pleasant stay at the hotel and that you liked rate of our service, location and views from the rooms. Thank You, that You find some minuses in our breakfast. We... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed August 30, 2014

I booked the City Hotel in Kiev on the basis of the reviews on Trip Advisor and location. It is a very smart, modern hotel with a discrete entrance to the side. The staff on reception were friendly & welcoming - giving me a useful city map & pointing out where we were in relation to all the major places... More 

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 23, 2014

While I appreciate a deal as much as anyone, this hotel really sticks it to you for those cost savings. One small towel, a hand towel and a wash cloth are in the room but you can PAY for an additional towel. Really? While I appreciate this if it's for environmental concerns, somehow I doubt that's the reason. The air... More 

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Additional Information about CityHotel

Address: Bogdana Khmelnitskogo, 56 A, Kiev 01030, Ukraine
Location: Ukraine > Kiev
Price Range (Based on Average Rates): $$
Hotel Class:4 star — CityHotel 4*
Number of rooms: 87
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Hotel Style:
#13 Business Hotel in Kiev
#18 Luxury Hotel in Kiev

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