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CityHotel

#20 of 115 Hotels in Kiev
Certificate of Excellence
Bogdana Khmelnitskogo, 56 A, Kiev 01030, Ukraine
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1 room 1 guest
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121 Reviews from our TripAdvisor Community

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Traveler rating
    66
    44
    8
    3
    0
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52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (32)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (21)
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Cape Town, South Africa
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is fairly well situated being relatively close to the National Academic Theatre of Opera and Ballet and Khreshchatyk Street, the main street of Kyiv. The rooms are adequate if somewhat small and the hotel is convenient for business trips to Kyiv. The location of the breakfast room is pleasant being on the 15th floor of the hotel with... More 

Was this review helpful? Yes
Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Phyllis A, Thank Your for taking the time for posting review about recent stay with us. We are pleased that You liked our location, facilities, enjoyed Your breakfast on our panoramic restaurant. We are delighted that You understood assignment and philosophy of our hotel and marked CITYHOTEL as convenient for business trips. We look forward welcoming You back to... More 

Washington DC
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 22, 2015

This is a new hotel in a good location. The staff is excellent, the restaurant is good but has amazing views. The room is good, the bed is to die for if you are tired. The only negative about this hotel is the bath towels (I know its a small thing) they are very thin and cheap. Everything else about... More 

Was this review helpful? Yes 1
Natalia V, Front Office Manager at CityHotel, responded to this review

Dear jojobeanWashingtonDC, Thank You for taking the time to leave such a kind review and opinion of the CITYHOTEL. We are delighted to hear that You spent a very pleasant stay at the hotel and that you liked rate of our service, location and our rooms. Thank You very much for Your comments as for our towels as it is... More 

Rapperswil, Switzerland
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015

what a great hotel, friendly staff, perfect location. and all that for a reasonable price ! i can only but recommend this place. the view from the restaurant while having breakfast is stunning....very very nice

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear femo66, Thank You very much for taking time and left Your feedback. We are delighted to know You felt comfortable here with us and found our hotel very convenient in general. We are trying to do all our best for our guests to stay here comfortable and pleasant. We are improving our service every day and hope that Your... More 

St Albans
Level Contributor
87 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed May 23, 2015

Been to Kiev many times and at last have found this hotel, which is central, modern, clean and at a reasonable price. About 15 minute walk from Kreshchatyk Street, metro stations are 5-10 minutes walk. Rooms very comfortable, spacious, great views (from higher floors). Bathroom clean, modern, spacious with walk-in shower. Bed very comfy. Well stocked mini-bar, tea/coffee making facilities.... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear HertsDaveP, Thank You very much for sharing your feedback.It is very pleasant for us that You liked our hotel, rooms, restaurant services, transfer and reasonable price for them. We would also like to thank You for Your comments as for our chairs. We already told it to our management stuff. We shall do all our best to make Your... More 

Amsterdam, The Netherlands
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2015

This is a lovely, modern hotel, and well worth checking out. It's not the cheapest, but the room was very spacious and comfortable, with a big bathroom. Very nice, understated decor, and nothing too flashy. Super comfortable bed, and amazing shower! Lot's of nice little touches too, like a big fluffy robe, bathroom slippers, and a proper haridryer. Wi-fi was... More 

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Tel Aviv, Israel
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 29, 2015

We had a great time at the hotel. The service was friendly and professional. The room was comfortable and spacious. The staff was very friendly and helpful. Breakfast is OK though it needs some improvements. A better cut salad would be nice, Sometimes I had to wait for the croissants to be made (10 min) but as a whole, the... More 

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Port of Spain, Trinidad
Level Contributor
140 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed April 19, 2015

Nice room with enough space for the two of us. Would have been nice to have had a bath! Clean. Comfortable bed. Internet adequate. Quiet. Excellent restaurant with good views over Kiev and dinner good. BUT breakfast was barely passable and limited in variety. No natural yoghourt. Poor cooked selection. Limited bread, rolls, croissants and jams. Very good value and... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Mr. Tomeck, Thank You very much for taking time and left Your feedback. We are delighted to know You felt comfortable here with us and found our hotel very convenient in general. As for bathtubs, we have them in all our rooms of Superior and Junior Suite categories. We have already taken Your valuable remarks corserning to breakfast on... More 

Doncaster, United Kingdom
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed March 28, 2015

The Hotel is a bit out of the city around a 20-25 minute walk but it is so worth it. The rooms are spacious and spotless, I have rarely slept is a bed so comfy in a hotel. we had a balcony which is a bonus for fresh air and view. reception are nice and friendly with a special thanks... More 

Was this review helpful? Yes
Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Sheilan, Thank You for taking the time to leave such a kind review. We are delighted to hear that You spent a very pleasant stay at the hotel and that you liked rate of our service, location and our rooms. Also I will pass your comment to shift leader Zhanna. We always ready to help our guests! We look... More 

Moscow, Russia
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed March 19, 2015

I have now stayed twice in this hotel. It has rather new and good looks at first sight. If you look closer, things are actually already starting to fall apart. And so is the service. Extremely unfriendly reception who was unble or simply unwilling to fix the room safe that would neither open nor close for my entire stay of... More 

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Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Pascal C., Thank You for taking time to write this review. Your comments are very valuable for us. Please, let me explain You that according to hotel rules, security assistant may open the safety box or fix any other problems only at guest`s presence. Reception should have to informed You about this rule. Also, I have already passed our... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 22, 2015

Ive stayed in this hotel 3 times and i will continue to do so. Every aspect of the hotel is exceptional. From the outside to inside is immaculate. The staff, rooms, bedding, bathroom, gym, fittings/ fitout and (Matisse) restaurant/ food on the top floor with one of the best views of Kiev is hands down the best in the city.... More 

Was this review helpful? Yes 1
Natalia V, Front Office Manager at CityHotel, responded to this review

Dear Paulooooo, Thank you for taking the time for review about Your recent stays with us. We are extremely happy to learn that we were able to exceed Your expectations during your recent stays in CITYHOTEL Kiev. This is certainly the best motivation for us to keep up the good work and do even better in the future. It is... More 

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