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11 Mirrors Design Hotel

Travelers' Choice award winner
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34A, B.Khmelnytskogo St., Kiev 01030, Ukraine
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11 Mirrors Design Hotel
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11 Mirrors Design Hotel
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236 reviews from our community

Traveler rating
    205
    27
    4
    0
    0
See reviews for
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64
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91
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (59)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (53)
All months
1 review
5 of 5 stars Reviewed 4 days ago NEW

By far my favorite hotel of all time. The staff was friendly from the moment I walked in. They gave me a map and explained how to get to all the different sites around Kiev. The entire staff speaks English very well. There is always a door man/host and someone working the front desk. The food in the restaurant on... More 

Was this review helpful? Yes
Arlington, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

While the combination of the central location, right price point, and the comfort of the rooms are what makes this a great hotel, what makes it the best hotel in Kyiv is its always smiling staff! I travel to Kyiv regularly, and love coming back to this place...

Review collected in partnership with this hotel

Was this review helpful? Yes
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear Zhelets_Vershin, We would like to thank you for sharing the highlights of your stay at 11 Mirrors Design Hotel on TripAdvisor.com and for giving us full marks. Your wonderful remarks are much appreciated and we will definitely share it with all of our team. We hope to welcome you again to 11 Mirrors Design Hotel as soon as you... More 

Los Angeles
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent 5 nights in this wonderful hotel. My thoughts are: Location: very centrally located; steps from the Opera House; short walk to the main avenue - Kreschatik. The area where the hotel is located is absolutely lovely; cobbled stone streets; 19th century facades; plethora of restaurants and shops. Service: superb! Everyone spoke fluent English. Everyone was extremely polite and... More 

Was this review helpful? Yes 1
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear WhirlwindTravel, Thank you very much for your kind review on TripAdvisor.com, we are delighted that you have had consistently positive 11 Mirrors Design Hotel experience! It is a pleasure to know that you enjoyed our rooms and felt comfortable and well-taken care of by our team. We are also glad to know our central location highlighted your stay with... More 

Tel Aviv, Israel
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In my short visit to Kyiv I was impressed by this beautiful hotel. It is a small hotel with attention to every detail. Big rooms with all required modern facilities. Free WiFi. A very rich breakfast is included in the price. Very good central location, within walking distance to all city attractions. I will definitely stay again in this hotel... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear M0ttiM, Thank you for taking the time to review our hotel on TripAdvisor.com. It is wonderful to know you enjoyed your stay with us: coziness of our rooms, central hotel location and quality of breakfast at the restaurant. We truly appreciate your feedback, and look forward to welcoming you and your wife back while your next trip to Kyiv... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My first trip to Ukraine in February was a wonderful experience, enhanced by the impeccable accommodations and service provided by the friendly and sharp staff at 11 Mirrors Design Hotel. My friend and I spent 7 luxurious nights in an upgraded room with a spectacular view of the city. The staff of this hotel knows hospitality, which I experienced even... More 

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Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear MrSmartyPant, Thank you so much for such a "WOW" review about your experience at 11 Mirrors Design Hotel on Tripadvisor.com. We are happy to read that you loved our spacious modern rooms, the delicious breakfast and most importantly our caring service. Our friendly team is filled with awesome people who love delighting our guests with their big hearts and... More 

Nairobi, Nairobi Area, Kenya
Senior Contributor
22 reviews 22 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for four nights and on every day the staff found a new way to be helpful, and always in a way that felt warm and genuine. The hotel itself is perfectly situated inside Kyiv and everything about it is well appointed but always stays the right side from being too bling. I was initially cautious that the name... More 

Was this review helpful? Yes 1
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear Mark_RiceGuardian, Thank you so much for your wonderful review regarding your recent stay at 11 Mirrors Design Hotel. We are delighted to read that you enjoyed our beautiful facilities, well-furnished accommodation and hotel location, as well as you found our staff to be accommodating to your needs. We take great pride in offering our guests top quality of services... More 

Zurich, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff is friendly and very helpful. You get very good information about the city and they help you for transportations. Room was big, comfortable furnished and clean. The food in the restaurant, I did have breakfast and dinner, is delicious and the pricing is very good. Also after checkout I did receive a very good service regarding the room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear Bert S, Thank you for taking the time to share your comments & feedback regarding your recent stay at 11Mirrors Design Hotel. It is such a pleasure to hear that you enjoyed your stay and we certainly can't wait to welcoming you back in the nearest future. Kind regards, Iryna Dzhulai Resident Manager More 

Liedekerke, Belgium
1 review
5 of 5 stars Reviewed 3 weeks ago

I had the chance to stay at 11Mirrors in December 2014 and again in April 2015. At both occasions I was truly impressed by the professionalism of the staff. The service in the restaurant is excellent, the rooms are stylish and spacious. Having travelled across many countries and thus stayed in several hotels, I can state that 11Mirrors clearly occupies... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear KVanBelle, Thank you for taking time to share your experience with us on Tripadvisor.com. We are delighted to read that our hotel clearly occupies your Nr 1 spot. We aim to make every stay an experience to remember and we are committed to live up to our brand promise. We are thrilled to know you mentioned our staff and... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 4 nights. This is a great hotel. Friendly, helpful reception staff - able to advise on restaurants and assist as required. Large well-designed, furnished and equipped room. Bathroom with good shower. Good breakfast selection with hot and cold food. Well located, 10 minutes from Independence Square in the centre of the city. All the smaller details were considered and... More 

Was this review helpful? Yes
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear Ben S, We would like to thank you for staying with us and sharing your wonderful feedback on TripAdvisor.com! It is always our pleasure to provide our guests with genuine service from all our heart and make their stay comfortable and memorable. We are looking forward to welcoming you back at 11 Mirrors Design Hotel in the nearest future... More 

Alexandria, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

From my reception to departure, every aspect of my stay was noteworthy. The front desk team (Victoria and Irina x2) was extremely professional and personally engaging. The Resident Manager, Iryna D.,has done an excellent job ensuring that client care is always first. Valentin and Konstantine, the ever present bellmen, cheerfully helped with everything from baggage, taxis, and directions. My room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Dzhulai_Irina, Manager at 11 Mirrors Design Hotel, responded to this review

Dear Dax22304, Thank you so much for taking your precious time to recommend us on Tripadvisor.com. We are completely blown away by your informative review and it warms our hearts to know that you had the most enjoyable time with us. I have conveyed your lovely message to all our team, which was particularly happy and WOWly surprised that you... More 

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