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Hotel Ukraine

4 Institutska Street, Kiev 01001, Ukraine
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1 room 1 guest
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405 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Arendal, Norway
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

The location is excellent for exploring the city, shopping and night life. Walking distance to all major attractions in the city and close to metro station. Communication with the hotel was good prior to my arrival, they arranged airport pickup witch was overpriced. Staff could not care less during check in...breakfast...daytime....check out.... Cleaning of the room was properly done. Sleep... More 

Thank Oyvind E
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Before you start reading my long review, I'll tell you the truth. YOU GET WHAT YOU PAY. When I'm travelling solo, I really don't care about the hotel amenities because I spend most of my time sightseeing... leavig the hotel in the morning and returning at night. Overall my experience in the Hotel Ukraine was good. Good because I knew... More 

Thank Andre A
Woerden, The Netherlands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very central, but still quiet location. Staff is friendly and speaks English quite well. Breakfast is large and tasty. We had a double room with 2 separate beds on the 9th floor. Beds were comfortable with clean sheets. The only downside was the bathroom: very old and definitely in need of a renovation. Shower was good and water was warm... More 

Thank Aaltje P
Bergamo, Italy
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

personale receptionist absolutely unkind and not prepared to fix any problem! And rude! Nobody smiles, service security who asks you many times documents before getting its proper room like in Soviet Union, no privacy when a person asked about me at the reception and they gave him my room number! Absolutely unforgivable! Economy room as a one star hotel, breakfast... More 

1 Thank Michele110_13
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Dear Guest, I'm sorry for our staff, it was very difficult day. Now we have one senior administrator on the reception desk, and she will fix any problem. And smile. Thank you for compliment to marketing, we will try to spread the positive attitude to other departments. More 

Travelers are raving about these Kiev hotels

Aberdeen, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was very clean as was our large budget room. Service was polite and helpful. The buffet breakfasts were good as was the dining room. Yes, this hotel is tired in places but the location is great and it was great value. You also get a marvellous view over the square if you are lucky with your room location!

Thank Rittmr
MarketingDep, Директор по продажам at Hotel Ukraine, responded to this review

Dear Guest, thank you for your review. We try to provide quality service for reasonable money. More 

Chesterfield, United Kingdom
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have recently checked in to the hotel after booking months ago. I have come as part of researching the building and had told the hotel about this and explained how it was important to get a room with a view of the Maidan. I even booked a business suite with a balcony and 'panoramic view of the square'. On... More 

1 Thank jim m
MarketingDep, Менеджер по связям с общественностью at Hotel Ukraine, responded to this review

Dear Jim, I’m really sorry for this experience, there was unfortunately a lot of small mistakes which brought to real fail. The first mistake appeared by booking - we have made double booking for you. The next problem happened prior your arrival – in one of Business Suits burst the pipe and the room has been completely flooded with water.... More 

Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are looking for some USSR romantics, this is the place to stay. Feels like this hotel stucked somewhere in 70s. I cant really criticies hotel which cost me aprox. 20€ per night(it was standard room). When booking will offer you some "super deal of the season", its not because its some promo campaign, its because it doesnt really... More 

1 Thank Semka D
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were a litlle bit worried choosing this Hotel because of low Tripadvisor points So the Hotel is Better as we were thinking It has the best position in Kiev to see and look after everything Maiden is infront of your room All what happened there before Present President of the Ukrain happened on the Indepence sg, what means Maiden... More 

1 Thank EERO42
White Rock, Canada
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the hotel is fantastic old USSR style but very well presented. Staff are great most speak a little english and try hard to please. The rooms are clean and the hotel is well located. like in most places in Europe everything costs. The hotel safe was more than I thought and perhaps not really needed.

Thank Michael N
Level Contributor
228 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been visiting Ukraine and Kyiv now for the best part of 13 years now, and having visited a number of other ex-Soviet Republics, I know that the large hotels from this era which might have been impressive in their day, do not meet to everyone's tastes these days. Hotel Ukraine is a hotel I have wanted to stay... More 

1 Thank wanderer_scotland
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Hotel & grounds (66)
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Bathroom (1)
Dining (7)
Business center/function rooms (1)
Hotel & grounds (2)
Room/suite (5)
Other (41)
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