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Hotel Ukraine

4 Institutska Street, Kiev 01001, Ukraine
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Hotel Ukraine
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Ranked #55 of 114 Hotels in Kiev
A recent review
4 of 5 stars reviewed 3 days ago
Richard N Barton Upon Humber
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322 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Barton Upon Humber
Top Contributor
52 reviews 52 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed staying at this hotel, other reviewers have said it's tired, but I think it is more quirky and has a feeling of history and nostalgia about it. Perhaps the decor hasn't changed much in the last 20 years.....some of the lifts are museum pieces, but it is modern where it counts. Plentiful hot water, wifi (not so good... More 

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Haugesund, Norway
Top Contributor
298 reviews 298 reviews
68 hotel reviews
171 helpful votes 171 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Was at room 1204 from 8 to 12 of April. Clean room, wifi works ok but had some troubles at first and needed a new code. Great view from this building. Service was good. Water pressure was ok, You will have to buy Your own shampoo and soap. Everyday I got a 0,5 water bottle in my room. A taxi... More 

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Oswestry, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on a trip to Kiev to watch Everton in the Europa League. An imposing building from the outside and grand lobby and bar area, the rooms were a little tired looking. The shower lacked pressure and some areas could do with a lick of paint. The views from the balcony were spectacular and really showed... More 

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Sumy, Ukraine
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Perfect location! But bad service, bad quality on lot of things. No smile :-(. Rooms are OK, bath is old and small, need renovation. Breakfast is incl. but not tasty at all. We always go to Billa and buy food and take to breakfast room.

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San Diego, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015

This hotel is in a good location but its awful. First, they gave me the key to an occupied room. Staff was rude and never apologized about the incident. Check in took a long time while all staff sat there instead of helping customers. There was only one lady registering people while everyone else was sitting around doing nothing. Staff... More 

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Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

I stayed two weeks at this hotel recently and found it to my liking. Initially I had an economy room on 3rd floor that was tired but upgraded to 14th floor overlooking Maiden which was excellent The staff both in the restaurant and particularly reception were marvellous. they treated me as a friend towards the end of my time there.... More 

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Maastricht, The Netherlands
Top Contributor
77 reviews 77 reviews
21 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed February 17, 2015

Well.....i don't know where to start. location Perfect! that's it. Rooms are old. Bad speaking english staff. lobby is dark, but looks nice. the parts i was able to see. Breakfast...well again nice room...but breakfast was not the best ever. for a 4 start hotel you expect more. but when you see your room, the breakfast matches perfectly. Room is... More 

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London, United Kingdom
Top Contributor
227 reviews 227 reviews
157 hotel reviews
208 helpful votes 208 helpful votes
4 of 5 stars Reviewed December 21, 2014

Despite being advertised as a 4* hotel, Hotel Ukraine is at best 3*. However, rates are good, the location excellent, and the comfort level acceptable. Rooms are not modern, but everything works. I asked for a room with a good view, and was given one on the 14th floor, with views over the Maidan – excellent! Staff were competent, but... More 

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Dubái, Emiratos Árabes Unidos
Top Contributor
51 reviews 51 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 21, 2014

We have stayed there only for one night, the hotel Is old, very old, although the location is really good, the rooms are quite smelly, two of the elevators were out of service, the water in the bathroom was brown and nearly warm enough to take a shower not to mention it was winter ! However the front desk was... More 

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Faversham, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 1, 2014

Marvellous looking monolithic hotel in the best position in Kiev,(Independence Square below is looking far better now that the barricades have been removed) I can't speak for the other rooms in the hotel, but mine was fine, warm and comfortable, looks very much as if it was refurbished recently. The staff tried very hard to please, but somehow still managed... More 

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