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Premier Palace Hotel

Travelers' Choice award winner
5-7/29 Taras Shevchenko Blvd / Pushkinska St., Kiev 01004, Ukraine
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1 room 1 adult
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381 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

one of the best hotels. services at highest level food is incredible breakfast same restaurant has a very nice view of the city room and bed was very cosy i choosed for airport transfer also it's a great place for business meetings/traveling but also for family. i dont think there is anything you could not like at this hotel.

Helpful?
Thank Ionut V
AlexeyMetelskiy, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Ionut V, We highly appreciate your fantastic feedback about staying at the Premier Palace Hotel. I will pass your regards for entire team to inspire them to work harder for every guest in our hotel. We are looking forward to welcoming you again when you are in Kiev. Kind regards, Alexey Metelskiy Director Sales & Marketing More 

Vienna, Austria
Level Contributor
55 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel looks like a luxury hotel, but once you step into your room you are reminded that this is a step back in time, to a place where life was just plain uncomfortable. The hotel was empty, I mean really empty yet the smallest room was granted to me.. ( you must pay for upgrade states the reception) I... More 

Helpful?
Thank Firstclassnomad2015
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Firstclassnomad2015, Thank you for sharing your feedback with travel community. Please kindly accept our apology for not satisfying you completely. We would like to emphasize the hotel makes fair business and provides exactly than room type which guest has booked. As an ancient hotel and historical monument, we have different room types of different sizes. Nevertheless, all of our... More 

Los Angeles, California
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at many places in Kiev over the years, usually at Hotel Kreshatyk (good place), but I think that Premier Palace is my new favorite. Location is perfect right adjacent to the Arena, Kreshatyk Boulevard, lots of restaurants, and stuff to see and do. The staff speaks good English, everyone is very helpful and friendly, and they will... More 

Helpful?
Thank Peku K
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear Peku K, We highly appreciate you fantastic review about an experience with the Premier Palace Hotel. We are happy you have enjoyed so many services we provide and do hope to be your home away from home in Kiev for long year. Thank you in advance and looking forward to welcoming you soon. Kind regards, Alexey Metelskiy Director Sales... More 

Berlin, Germany
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Premier Palace might not sound familiar to mist foreigners, but it is a classic in Kiev. You can walk to many interesting places from the hotel. It has all services that one needs in a business trip in a fancy-decorated hotel. It has many type of rooms, the double room is spacious and comfortable. The breakfast buffet has a... More 

Helpful?
Thank JLevinson
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear JLevinson, We appreciate you have enjoyed being the Premier Palace Hotel guest. We a pleased you have tried many of our services and remained satisfied. We do hope you will recommend us to your friends and colleagues and, of course, come back again when you are in Kiev. Thank you in advance and looking forward to welcoming you. Kind... More 

Paris, France
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

My first (business) trip to Ukraine. Premier Palace is an old-style hotel in downtown Kiev. Very well located: you can walk to most places downtown. Nice rooms but rather small: strangely, it was higher than wide; probably the first time I see this in a hotel. The hotel is large: you may even get lost. I tried the (Italian?) restaurant... More 

Helpful?
Thank el_breton_latino
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear Mr. Breton, Thank you for sharing your experience about being the Premier Palace Hotel guest. It's nice you have mentioned high ceilings (app 4 m) in our rooms, which were a standard for the beginning of XX century when the hotel was initially built. Nevertheless, during further renovations all rooms were designed to meet 5-star requirements in our times.... More 

reigate
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016 via mobile

Loved the hotel, top floor restaurant and food/service was excellent, room and bathroom very well equipped . Lobby bar food and service wasn't good though . A lot of staff wondering around but not at all attentive . Overall a lovely stay though pre Xmas.

Helpful?
Thank guyrm
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear guyrm, We appreciate your share an experience about stay at our hotel. We are happy you loved it and do hope to welcome you again when you are in Kiev. Merry Christmas and Happy New Year! We are waiting for you at the Premier Palace Hotel! Best regards, Alexey Metelskiy Director Sales & Marketing More 

Derby, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

The Premier Palace is nice...for a five star hotel you would expect more than nice however, that is what you get a the Premiere Palace a nice stay, the staff are nice, the location is nice...everything is disappointingly nice, nothing particularly stands out and shouts five star, when you compare the hotel against the Hyatt or IC you can't help... More 

Helpful?
Thank Tripwire76
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear Tripwire76, Thank you for your nice feedback about being the Premier Palace Hotel guest. We appreciate you have enjoyed our rooms and service, our attitude and efforts to make every guest happy and feel himself like a king. We are delighted to know the Premier Palace Hotel successfully competes against well-know international brands and shows it's unique Kiev spirit... More 

Brussels, Belgium
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

The is a beautifully renovated hotel in the heart of Kiev. Convenient location for both sightseeing and shopping. The lobby is impressive and welcoming. The décor is wood and deep carpet. The rooms themselves are very comfortable, clean and have every amenity you'd want for a short stay. The hotel staff are extremely helpful and friendly.

Helpful?
Thank Dennis L
OksanaTolkachova, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Dennis, Thank you for your fantastic review and kind word about our hotel. I will pass your regards to the team to inspire them to serve every guest at highest level possible. We appreciate you have enjoyed being your guest and looking forward to welcoming you again when you are next time in Kiev. Kind regards, Alexey Metelskiy Director... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

This was my second stay at the hotel which is conviently located. Rooms and public areas slightly dated but a great breakfast buffet including Sushi with views of the city and even a piano player! Didn't try the restaurant but room service on one night was good standard and arrived within 30 mins. Would use again but if you prefer... More 

Helpful?
Thank Simon B
OksanaTolkachova, Директор по продажам at Premier Palace Hotel, responded to this review

Dear Simon, We appreciate you have enjoyed being the Premier Palace Hotel guest - one of Kiev's landmark properties and the most ancient hotel still in operation with it's own charm. We are happy to know you liked our service and are looking forward to welcoming you again to give you memorable travel to our city again. Kind regards, Alexey... More 

Cape Town Central, South Africa
Level Contributor
3 reviews
5 of 5 stars Reviewed December 6, 2015

The management was very accommodating, the breakfast was fantastic as is the location - especially for the opera but also for the centre of town. The swimming pool is gorgeous. The rooms were nice and lobby and other areas were very atmospheric.

Helpful?
Thank Always2muchluggage
OksanaTolkachova, Director of Sales at Premier Palace Hotel, responded to this review

Dear Always2muchluggage, We appreciate you have enjoyed being a guest of Kiev's landmark - the Premier Palace Hotel. We are happy you have liked all our services and shared your excellent experience with travel community. You are always welcome to come back and spent nice time at the Premier Palace Hotel. Thank you again and looking forward to welcoming you... More 

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