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Premier Palace Hotel

Travelers' Choice award winner
5 - 7 / 29 Taras Shevchenko Blvd / Pushkinska Str., Kiev 01004, Ukraine
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Premier Palace Hotel
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344 Reviews from our TripAdvisor Community

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Traveler rating
    204
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    27
    8
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (85)
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Moscow, Russia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I can recommend this hotel for sure: Very nice rooms, good service, tasty breakfast. When I asked if there is any possibility to have a room with a view, provided an upgraded room. Great location as well, in the very center. Enjoy staying there!

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4 of 5 stars Reviewed 1 week ago

The staff is unfriendly. From bellmen to front desk to bar to restaurants to travel office and bank- none are friendly at all, even by Russian standards. Worse, having a strip club entrance located in the lobby, while discreet, create an atmosphere which pervades the hotel-- stern, stone faced, hostile looking young security guards at the entrance and in the... More 

Was this review helpful? Yes 1
OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear John, Thank you for your review. We do regret you received a negative impression of your stay at our Hotel. We will pay closer attention on this matter. We are unpleasantly surprised as usually all our staff are very friendly and always ready to help guests. We care a lot about guest safety that is why we have our... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at all major hotels in Kiev and premier palace is by far the best among them. The gym and swimming pool is an excellent way to relax after a hard day's work. The breakfast is very generous and the view is great. A bit of a hassle to take the lift up to the eight floor.

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Jorma, Thank you for your kind feedback! We are pleased you have enjoyed your visit to the Premier Palace Hotel and had nice experience in all our locations. We will pass your regards to the team to inspire them for best service for every guest. We do hope to welcome you again near future. Sincerely, More 

Melbourne, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This review is in two parts, as I stayed there two times in June this year. The first time I was there was from June 7 to June 11, and this was my fourth time at the hotel, and it was funny when I was at check in the female checking me in was laughing about how many times I’ve... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear David, Thank you for being long-term and loyal guest of Premier Hotels and Resorts chain in Ukraine. We really appreciate your nice and so detailed review about your June visits the our hotel which has demonstrated so many nice things guests can find here. We are delighted to know you are happy with our and other Premier Hotels and... More 

Guadalajara, Mexico
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you're looking for outstanding service great luxury and a really good location this is the place to be the rooms are in men's and so are the bathroom facilities everything is new. the breakfast on the eighth floor is a really nice experience with a really good view of Kiev.

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear 2Wingman, Thank you very much for your review! We are glad that your stay was comfortable and memorable! We will be glad to welcome you during your next trip to Kiev! Best regards, More 

Portland, Oregon
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 22, 2015

I stayed at the Premier Palace Hotel for 5 nights during a recent business trip to Kiev. It's nicely located near the Maidan and the subway and is within walking distance of numerous shops, restaurants and cultural facilities. The rooms are nicely sized and well equipped. Breakfast is included and served in a restaurant on the 8th floor (be sure... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Steve, Thank you for choosing Premier Palace Hotel and for your kind review! We are glad that your stay was a comfortable and memorable! Next time you will be staying here, we suggest you to visit our Atmosfera Restaurant on the roof of the Hotel. There you can enjoy beautiful weather and the view of the city center, and... More 

Limassol, Cyprus
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 19, 2015

Premier Palace Hotel in an excellent hotel situated in the centre of Kiev. Spacious luxurious rooms, friendly service, a roof top restaurant and all the hotel amenities one can expect. Also, considering the hotel prices in Kiev, the hotel is reasonably priced. A really good choice for travellers.

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Charalambos K, Oh behalf of Hotel’s Management, I would like to thank you for giving your high rate to our Hotel! We are glad that your stay was comfortable and memorable! Hope to see you during your next visit to Kiev! Best wishes, More 

Bellevue
Level Contributor
490 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 stars Reviewed June 10, 2015

With the Ukrainian currency massively depressed, great hotels like the Premier Palace become an incredible value. My room was extremely comfortable and decent size. I loved the breakfast buffet -- so many choices, and very high quality food, with customized egg preparations available. Coffee service is a bit antiquated and slow. Fitness room is absolutely first rate, and complimentary. I... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear mshbnyehud, Thank you for your kind review! We are very pleased that you have enjoyed your stay! We sincerely hope that your next visit to Kiev will also lie through our Hotel, and you will enjoy all the benefits that we have to offer! Best wishes, More 

United States
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 3, 2015

Ideally located this property has the best customer service, restaurants, bars and everything else one needs while in Ukraine. Rooms are quiet and large, rooms service is efficient, reception staff is always eager to help. I highly recommend this place.

Was this review helpful? Yes
OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear ab2030, Thank you for your comment and recommendation! Hope to see you in our Hotel and restaurants again soon, as we have a lot to offer you! Best regards, More 

Tampa
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed May 7, 2015

Was exhausted from a long trip, the hotel we had booked was a dump, so we stumbled into this glorious hotel and loved it like it was our home! Everything from the room was massive, the bed was so comfy, the staff so polite and nice, the spa was awesomeeee with the pool and sauna beince so nice... an excellent... More 

Was this review helpful? Yes
OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Lan-Donia Thank you for your nice review about your stay with us. We are happy you have appreciated being the Premier Palace Hotel guest and do everything best to make all your future trips to Kiev comfortable and memorable. We will pass your appreciation to whole team which will inspire them to serve every guest like a king! Thank... More 

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