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Premier Palace Hotel

Travelers' Choice award winner
5.0 of 5
5 - 7 / 29 Taras Shevchenko Blvd / Pushkinska Str., Kiev 01004, Ukraine
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Premier Palace Hotel
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Premier Palace Hotel
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327 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Berlin, Germany
Top Contributor
52 reviews 52 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great glitzy hotel in the heart of Kiev. Big modern rooms a bit on the cheesy side, but that's what you expect from a five star hotel. The reception was very nice too but the lobby bar was a catastrophy where the the waitress and bartenders where more interstedin talking to eachother than to help the guests. Another big minus... More 

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Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for one night at Premier palace, standard room. Clean, well designed, excellent wifi throughout the property, attentive and not intrusive service. The beds and linen are really relaxing and make you feel at home. Nice touch: kettle, water, tea, coffee are all available in the room as a compliment. And the breakfast at the 8th floor overlooking morning... More 

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Herndon
2 reviews
5 of 5 stars Reviewed 3 weeks ago

ok location, Clean room, nice and friendly staff, amazing service, spa (massage, stream room, and sauna) and good size swimming pool. There is a karaoke and strip club up on the 8th floor ( not that great).

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear peeti_s Thank you for your kind feedback! You are absolutely right, our Fitness Club is amazing! We are glad that you had time to relax and enjoy different SPA procedures. If you will be in Kiev anytime from April 23 until late autumn, we would like to recommend our rooftop Atmosfera Restaurant. We plan to have an interesting program,... More 

washington dc
Top Contributor
84 reviews 84 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The photos look much better than how it actually is.. It's not 5 star hotel but it is in quite good location. Close to metro and shopping street, many restaurants. Rooms have instant coffee sticks but I wouldn't take it. Just walk out and find cafe nearby. Coffee at Kiev are quite good at any cafe and there are plenty... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear bubble DC, Thank you for your review! It seems that you have enjoyed your stay at the Premier Palace Hotel in overall! And we are very happy that you did! I would like to point out there are at least 5 places in our Hotel where our Guests can enjoy freshly brewed coffee on their choice. Our breakfast at... More 

Kiev
1 review
5 of 5 stars Reviewed March 14, 2015

very good hotel , nice locatiomn , styl full hotel with a good cervice from staff and hospitality was excelent. We had a good time, the spa and the swimming pool was very nice and there was a good sevice also

Review collected in partnership with Easytobook.com

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Ronald, Thank you for your kind feedback about your stay! Hope to welcome you next time! Sincerely, More 

Top Contributor
60 reviews 60 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 11, 2015

We had nothing to complain about in this hotel, actually it was romantic stay, both times) we liked spa, food was good, service was also great, so no wonder people write good reviews)) the only thing was that they don't let taking pictures in lobby, relax and stop being USSR, it's 21 century)

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Mariia, We are glad that you have enjoyed your stay in Premier Palace Hotel! Looking forward to seeing you next time you are in town! As for the taking photos, we apologize for the inconvenience that it has made for you. Our guests can freely take pictures in any part of the Hotel. Best regards, More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 6, 2015

Just completed a week. The hotel is not bad. The gym, pool, spa, restaurant and service are all as you would expect from a hotel with 5 stars and for the prices you are paying but no more than that. However the bedrooms are disappointing especially the bed. If you like a rock hard bed and extra thick foam pillows... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear 90deedee, Thank your for your feedback. We are pleased the Premier Palace Hotel has met your expectations as true 5-star hotel with good value for money. We are sorry our beds did not provide you with excellent sleeping experience. We have passed your comments to housekeeping about this fact. We always keep special covers which can make a surface... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

Friendly service, but annoying bellboys always reaching for your bags. Check-in is super quick. Got an upgrade and a smile! Try the spa and the gym! It is an oasis in the otherwise quite noisy Kiev city life. Breakfast is a bit on the slow side,especially since you have to get the attention of one of the shy waiters.

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear JormaT, Thank you for your kind review! We are very glad that you have found time to relax in our fitness club by visiting spa and gym! We will pass your comment about the waiters’ attention to the restaurant service, so they can improve service during breakfast time. Best regards, More 

Atlantic Beach, Florida
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 14, 2015

It was a wonderful experience. As a government employee I spent an entire month at this hotel and had all the time to explore its amenities. As I had to be completely autonomous for his period I had to rely on the services the hotel provided (e.g. shuttle/taxi services to the airport, dry cleaning, laundry).These service, ranging from room service... More 

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear Dirk, Thank you for your kind words! We are glad you have enjoyed your stay at the Premier Palace Hotel! I am sure that for such a long visit, you had a chance to try out all the facilities. And your experience is very important for us! Looking for the next time you will visit Kiev and Premier Palace... More 

Israel
1 review
5 of 5 stars Reviewed January 27, 2015

Very high quality hotel in the center of Kiev near the Bessarabka and Kreschatik.nice and clean rooms,good spa,fitness and swimming pool.The breakfest with the beatifull overview of the city. Casino,shows,good restaraunts.very good and efficient service from all departments involved. Excellent 5 stars hotel.

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OksanaTolkachova, Менеджер по связям с общественностью at Premier Palace Hotel, responded to this review

Dear SamuelShpak, On behalf of the Hotel’s Management, I would like to thank you for your review! We are very pleased that your stay in the Hotel was a comfortable and a memorable one! Hope next time in Kiev, you will choose Premier Palace Hotel as well! Best regards, More 

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