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Fairmont Grand Hotel Kyiv

Travelers' Choice award winner
1 Naberezhno-Khreshchatytska Street, Kiev 04070 , Ukraine
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Fairmont Grand Hotel Kyiv
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Ranked #6 of 115 Hotels in Kiev
A recent review
5 of 5 stars reviewed 1 week ago
kdh1716 Ada, Ohio
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340 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ada, Ohio
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I stayed four nights at the Fairmont Grand Hotel Kyiv and thought it was superb. We were particularly impressed by the diligence of the staff. Alexander, the concierge went well beyond the call of duty to solve some problems we faced. The hotel sits at the bottom of hill between most of the tourist sites and the... More 

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FairmontKyiv, Fairmont Grand Hotel Kyiv Team at Fairmont Grand Hotel Kyiv, responded to this review

Dear kdh1716, Greetings from Fairmont Grand Hotel Kyiv! Thank you very much for choosing Fairmont Grand Hotel Kyiv as well as for taking the time to provide us with your positive comments. We are delighted to hear that you enjoyed our rooms, location of the hotel and that you were impressed by the attentiveness of our staff and in particular... More 

Chisinau, Moldova
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The pool is quite little and dark. The breskfast in room is very poor and you will notice a lot of basic things lacking in the hotel rooms. Still, the service is excellent and the position is very good, near the metro station!

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FairmontKyiv, Fairmont Grand Hotel Kyiv Team at Fairmont Grand Hotel Kyiv, responded to this review

Dear Miligrand, We would like to thank you for taking the time providing us with your comments to your recent stay at Fairmont Grand Hotel Kyiv. We are glad to hear that you liked the location of the hotel as well as the level of services provided. As we are always striving to improve our guests experience and trying to... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed one night at Fairmont Grand Hotel Kyiv. Everything was excellent since the moment I checked in (they offered me a complimentary upgrade to a junior suite). I had the chance to use the business centre, restaurant and Fairmont Gold lounge, and everywhere I found friendly, enthusiastic and professional people. As for the hotel itself it is decored in a... More 

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FairmontKyiv, Fairmont Grand Hotel Kyiv Team at Fairmont Grand Hotel Kyiv, responded to this review

Dear Francisco A, We would like to take this opportunity to sincerely thank you for taking the time to provide us with your feedback. We are happy to hear that everything was excellent and that you enjoyed staying at Fairmont Grand Hotel Kyiv. Thank you for mentioning our enthusiastic and professional staff, your comments are more than appreciated. We are... More 

Denver, Colorado
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place is great. The location is wonderful for all your sight seeing needs. The street behind the hotel has great food with many different options. The staff was wonderful. Gave great suggestions for food and activities to do. The people who run the transportation ( I don't think they are with the hotel) have no idea what they are... More 

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Bangkok, Thailand
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a pleasant stay at Fairmont. Rooms are very classic and quite big. Overall quite comfortable, breakfast was very good, and staff are very nice, polite and professional. The Spa facilities are very nice, but the swimming pool is tiny. Location is quite good, easy access to city centre and meters away from funiculaire and metro.

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FairmontKyiv, Fairmont Grand Hotel Kyiv Team at Fairmont Grand Hotel Kyiv, responded to this review

Dear Globagard, Thank you very much for choosing Fairmont Grand Hotel Kyiv as well as taking the time sharing your experience on TripAdvisor. We are glad to hear that you have enjoyed our rooms, breakfast and that you liked the hotel's location. Thank you for highlighting our staff, your kind comments have been shared amongst the team. It will be... More 

Moscow, Russia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It was my first stay in this beautiful hote, and defenitely - not the last one. Everything is on highest level: from booking process, to departure. Attentive and professional receptionist Tatyana did her best at arrival stage. Door men Sergey is very kind and ready to answer any type of questions and very helpful. Rooms are brilliant. Great breakfast selection.... More 

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FairmontKyiv, Fairmont Grand Hotel Kyiv Team at Fairmont Grand Hotel Kyiv, responded to this review

Dear Anton_Desyatnikov, Thank you very much for taking the time to provide us with your comments to your recent stay at Fairmont Grand Hotel Kyiv. We are more than grateful for your kind review and high marks. Your feedback has already been shared within the Team. We are looking forward to welcoming you back at Fairmont Grand Hotel Kyiv soon!... More 

Level Contributor
156 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed June 24, 2015

This hotel lives up to all of the wonderful reviews it has. The entire place is modern, clean, and well maintained. All of the staff that I dealt with spoke English and were very helpful. The things that stuck out to me are as follows: As others have said, if you stay in a room facing the water, you will... More 

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Dusseldorf, Germany
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 15, 2015

This is a fine hotel and the staff are friendly, well informed, English speaking and give an excellent service. The rooms are wonderful in terms of size and comfort, if a bit slightly dated in style, but this may be more a cultural issue as to what constitutes good style. The food is good, solid, but not quite haute cuisine,... More 

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Ottawa, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 31, 2015

I stayed at this hotel in September 2014, at the recommendation of our company. The location was close to downtown, and fronted the river Dniepro. The rooms are lavishly decorated, more period pieces than the usual Fairmont, but very comfortable. My standard room same with a very large bathroom with separate show cubicle and also a marble bathtub. The hotel... More 

Was this review helpful? Yes 1
Duernten, Switzerland
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 30, 2015

The Fairmont Grand Hotel is for sure one of the best hotel in Kiev. The rooms are outstanding nice and the bathrooms are superb. Also the size of the room is outstanding. There is only one thing to take into account: don't book a room with river view! Even if the view is very beautiful, you will not sleep for... More 

Was this review helpful? Yes 2
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