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Bakkara Art-Hotel

#27 of 115 Hotels in Kiev
Certificate of Excellence
Venice Island, 1 | Hydropark Subway Station, Kiev 02660, Ukraine
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Bakkara Art-Hotel
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175 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Turkish first
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  • All months
    (175)
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    (42)
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    (54)
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    (49)
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    (30)
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Sandton, South Africa
Level Contributor
13 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This little gem offers a great view of the river (it is actually floating on the river) from the deck of the restaurant. It is a little out of the way, but little beats sitting on the river and watching life go by after a long intercontinental flight. Rooms are clean, price is good, food is excellent.

Was this review helpful? Yes
Kiev, Ukraine
1 review
4 of 5 stars Reviewed May 27, 2015

I stayed there for one night with my wife, we've just married. So we were a bit romantic but I really appreciated our stay because of fine conditions and service. IMHO really the best thing abour Bakkara hotel is a place where it's situated - on the bank of the Venice island of the Dnipro river. That's why you will... More 

Was this review helpful? Yes
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank you for your feedback left after staying at Bakkara art-hotel! We appreciate it! We are very glad that you enjoyed the view from the balcony so much! It is really amazing! Also we have a hope that next time breakfast will exceed your expectations! We will work on it. Best regards, Guest Relations Manager, Alina Yurchuk More 

Palm Beach, Florida
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed March 29, 2015

Stayed there for 3 days and enjoyed evey single day. Cusomer service was just outstanding. Very helful and frendly staff. This Hotel was conveted from the Ferry and the only thing they didn't fix is a really thin walls between the rooms - you can hear every single converstion of your neighbours. Taxi... If you need to go anywhere by... More 

Was this review helpful? Yes 3
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear guest! Thank you for finding time and sharing your opinion about our hotel! It is nice to know that you enjoyed your stay in our hotel, and also we will be glad to see you next time. Talking about the walls – while booking you next stay, please make a note that you want to have room without neighbors,... More 

London, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 25, 2015

The hotel staff were very friendly and helpful and the room had modern, artsy furniture, which I liked. The river view was really nice, as you could see the skyline of the city, with its golden domes in the distance. The only problem was that the walls were very thin, and my neighbors were very very loud and drunk. Fortunately... More 

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest! It is our pleasure to receive comments about your stay in hotel! We are glad to hear that you liked our style and the view on the river with panorama of the city! About the thickness of the walls – please accept our apologies if it brought you inconveniences, next time we will do our best to find... More 

Oxford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 2, 2015

The hotel is a converted ferry boat, floating in the middle of the very wide river. Kiev center is miles away and walking to/from the hotel is inconceivable. The river valley is actually incredibly deep so taxis have to climb for about a mile just to get out of the river valley and onto the plateau where the City is... More 

Was this review helpful? Yes 3
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Mr BRAY. Thank you for your review. It is good to receive some critical comments from time to time. Such reviews will never let us to stop improving, as we do care about service we provide. I completely agree with you that the room you have been staying in is not the best we can offer. I would strongly... More 

Wildwood, New Jersey
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 19, 2014

stayed at the Bakkara hotel last year and it was a good stay! used my miles for a free night the room was good and clean. Loved the view. the staff was friendly and nice. the only issue I has was with the location a lot of drunks and drugs around. the hotel staff advised me to be aware of... More 

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear guest! Thank you for such a positive feedback about your stay at Bakkara hotel! Your good words is the best motivation for our team! I would like to inform you that our hotel is not a part of Premier Hotels chain anymore and we are happy to offer you our new loyalty program with all its benefits and special... More 

Yalta, Украина
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 30, 2014

The hotel inside is very good furnished, the breakfasts are mostly appropriate even if you go with your child or big family, but there are some disadvantages; 1. place - be careful walking there in the park at night alone - Hydropark was always and is today known as the craddle for thefts and alcoholics. 2. walls in the hotel... More 

Was this review helpful? Yes 4
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for finding a time to share Your feedback with us and all the community of TripAdvisor. All Your comments are very important for us. For Guests comfort and safety we offer a shuttle bus service from the Hidropark to the hotel and also reception desk can help You to order a taxi 24 hours a day.... More 

Minneapolis, Minnesota
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 14, 2014

A very interesting location of the hotel with unique sights on the right bank of Kiev (make sure your room overlooks the river). The room was clean and the staff fast and helpful. Decoration is great though TV did not work. The shower is somewhat strange - just a hole in the floor, not a shower cabin one would expect.... More 

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for finding time to share Your feedback with us. It is very pleasant to know that the service we offered was evaluated with the highest mark. For Your next visit You can ask a room without neighbors and enjoy the beauty of the river view and silence in Your room. Best regards, Maria Guest relation manager More 

Sacramento, California
1 review
4 of 5 stars Reviewed May 16, 2014

nice clean grounds even during the winter. convenient location for metro train and easy 20 mins from airport. Excellent restaurant ....had dinner there every night! Staff very friendly and assisted in obtaining information for my flight itinerary and check in to airlines. Taxi's right outside..would stay there again for sure...rxonfire

Was this review helpful? Yes
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, I want to thank You for so kind words about Your recent staying in Bakkara hotel! It is great to know that now our hotel has one more regular Guest! We will do everything possible to show You our real hospitality and to make You feel like at home with each Your next staying! I want to invite... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 26, 2014

Location is out of the way, on this occasion that was a positive due to protests in the city centre. Arranging a taxi for dinner due to the protests was impossible, "pretty ladies" bar in basement is predictable, there is no charge expense to room process, they check you out as soon as you check in which seems odd to... More 

Was this review helpful? Yes 2
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, We really appreciate Your feedback after staying at Bakkara hotel. Guests' opinions are essential for the hotel's management and entire team as well. We are really sorry for the inconveniences You faced with. No doubt that Your comments will help us to improve the quality of service. I would be happy if You could give us a chance... More 

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