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Bakkara Art-Hotel

#28 of 114 Hotels in Kiev
Certificate of Excellence
3.0 of 5
Venice Island, 1 | Hydropark Subway Station, Kiev 02660, Ukraine
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Best prices for: 1 room 1 guest
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Bakkara Art-Hotel
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163 reviews from our community

Traveler rating
    60
    72
    21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palm Beach, Florida
Top Contributor
76 reviews 76 reviews
21 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for 3 days and enjoyed evey single day. Cusomer service was just outstanding. Very helful and frendly staff. This Hotel was conveted from the Ferry and the only thing they didn't fix is a really thin walls between the rooms - you can hear every single converstion of your neighbours. Taxi... If you need to go anywhere by... More 

Was this review helpful? Yes
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear guest! Thank you for finding time and sharing your opinion about our hotel! It is nice to know that you enjoyed your stay in our hotel, and also we will be glad to see you next time. Talking about the walls – while booking you next stay, please make a note that you want to have room without neighbors,... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff were very friendly and helpful and the room had modern, artsy furniture, which I liked. The river view was really nice, as you could see the skyline of the city, with its golden domes in the distance. The only problem was that the walls were very thin, and my neighbors were very very loud and drunk. Fortunately... More 

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MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest! It is our pleasure to receive comments about your stay in hotel! We are glad to hear that you liked our style and the view on the river with panorama of the city! About the thickness of the walls – please accept our apologies if it brought you inconveniences, next time we will do our best to find... More 

Oxford, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

The hotel is a converted ferry boat, floating in the middle of the very wide river. Kiev center is miles away and walking to/from the hotel is inconceivable. The river valley is actually incredibly deep so taxis have to climb for about a mile just to get out of the river valley and onto the plateau where the City is... More 

Was this review helpful? Yes 2
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Mr BRAY. Thank you for your review. It is good to receive some critical comments from time to time. Such reviews will never let us to stop improving, as we do care about service we provide. I completely agree with you that the room you have been staying in is not the best we can offer. I would strongly... More 

Wildwood, New Jersey
Contributor
16 reviews 16 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 19, 2014

stayed at the Bakkara hotel last year and it was a good stay! used my miles for a free night the room was good and clean. Loved the view. the staff was friendly and nice. the only issue I has was with the location a lot of drunks and drugs around. the hotel staff advised me to be aware of... More 

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear guest! Thank you for such a positive feedback about your stay at Bakkara hotel! Your good words is the best motivation for our team! I would like to inform you that our hotel is not a part of Premier Hotels chain anymore and we are happy to offer you our new loyalty program with all its benefits and special... More 

Yalta, Украина
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 30, 2014

The hotel inside is very good furnished, the breakfasts are mostly appropriate even if you go with your child or big family, but there are some disadvantages; 1. place - be careful walking there in the park at night alone - Hydropark was always and is today known as the craddle for thefts and alcoholics. 2. walls in the hotel... More 

Was this review helpful? Yes 3
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for finding a time to share Your feedback with us and all the community of TripAdvisor. All Your comments are very important for us. For Guests comfort and safety we offer a shuttle bus service from the Hidropark to the hotel and also reception desk can help You to order a taxi 24 hours a day.... More 

Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 14, 2014

A very interesting location of the hotel with unique sights on the right bank of Kiev (make sure your room overlooks the river). The room was clean and the staff fast and helpful. Decoration is great though TV did not work. The shower is somewhat strange - just a hole in the floor, not a shower cabin one would expect.... More 

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for finding time to share Your feedback with us. It is very pleasant to know that the service we offered was evaluated with the highest mark. For Your next visit You can ask a room without neighbors and enjoy the beauty of the river view and silence in Your room. Best regards, Maria Guest relation manager More 

Sacramento, California
1 review
4 of 5 stars Reviewed May 16, 2014

nice clean grounds even during the winter. convenient location for metro train and easy 20 mins from airport. Excellent restaurant ....had dinner there every night! Staff very friendly and assisted in obtaining information for my flight itinerary and check in to airlines. Taxi's right outside..would stay there again for sure...rxonfire

Was this review helpful? Yes
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, I want to thank You for so kind words about Your recent staying in Bakkara hotel! It is great to know that now our hotel has one more regular Guest! We will do everything possible to show You our real hospitality and to make You feel like at home with each Your next staying! I want to invite... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 26, 2014

Location is out of the way, on this occasion that was a positive due to protests in the city centre. Arranging a taxi for dinner due to the protests was impossible, "pretty ladies" bar in basement is predictable, there is no charge expense to room process, they check you out as soon as you check in which seems odd to... More 

Was this review helpful? Yes 2
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, We really appreciate Your feedback after staying at Bakkara hotel. Guests' opinions are essential for the hotel's management and entire team as well. We are really sorry for the inconveniences You faced with. No doubt that Your comments will help us to improve the quality of service. I would be happy if You could give us a chance... More 

Waseca, Minnesota
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 24, 2014

My fiance and I stayed here in January and were very impressed. The view from the room was awesome and the room was very cozy. The only minor complaint was the tiny shower, but it wasn't a big deal. Everyone we encountered was very friendly and welcoming. I would stay here again.

Was this review helpful? Yes 3
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You so much for Your lovely review. We are so pleased that You enjoyed Your stay with us and that You provided us with such positive feedback regarding our service and rooms, especially our river view. We look forward to welcoming You always in Art Hotel Bakkara. Best regards, Guest relation manager More 

Connecticut
Contributor
15 reviews 15 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2014

This is a converted river cruise boat on the Dnieper. If you want a unique luxury hotel this is the place to go. A few things to know though: 1) Access is a little difficult -- many steps from road to river's edge. There is a really weird elevator but it can only be operated by hotel staff. So if... More 

Was this review helpful? Yes 1
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for Your detail and interesting feedback. We are glad to know that You were pleasantly surprised and enjoyed Your staying. I want You to know that if You are going to find something unusual for Your next visit to Kiev I can recommend hotel Bakkara while the summer time as it is absolutely another of what... More 

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