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All 107 Kiev hotels

Bakkara Art-Hotel

3.0 of 5 Hotel   |   Venice Island, 1 | Hydropark Subway Station, Kiev 02660, Ukraine
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Bakkara Art-Hotel
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82%
Ranked #21 of 107 hotels in Kiev
Certificate of Excellence 2013
A recent review
3 of 5 stars Reviewed February 26, 2014
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161 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 26, 2014

Location is out of the way, on this occasion that was a positive due to protests in the city centre. Arranging a taxi for dinner due to the protests was impossible, "pretty ladies" bar in basement is predictable, there is no charge expense to room process, they check you out as soon as you check in which seems odd to... More

Was this review helpful? Yes 1
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, We really appreciate Your feedback after staying at Bakkara hotel. Guests' opinions are essential for the hotel's management and entire team as well. We are really sorry for the inconveniences You faced with. No doubt that Your comments will help us to improve the quality of service. I would be happy if You could give us a chance... More

Waseca, Minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

My fiance and I stayed here in January and were very impressed. The view from the room was awesome and the room was very cozy. The only minor complaint was the tiny shower, but it wasn't a big deal. Everyone we encountered was very friendly and welcoming. I would stay here again.

Was this review helpful? Yes
MariaBasarab, Guest Relations Manager at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You so much for Your lovely review. We are so pleased that You enjoyed Your stay with us and that You provided us with such positive feedback regarding our service and rooms, especially our river view. We look forward to welcoming You always in Art Hotel Bakkara. Best regards, Guest relation manager More

Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2014

This is a converted river cruise boat on the Dnieper. If you want a unique luxury hotel this is the place to go. A few things to know though: 1) Access is a little difficult -- many steps from road to river's edge. There is a really weird elevator but it can only be operated by hotel staff. So if... More

Was this review helpful? Yes 1
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for Your detail and interesting feedback. We are glad to know that You were pleasantly surprised and enjoyed Your staying. I want You to know that if You are going to find something unusual for Your next visit to Kiev I can recommend hotel Bakkara while the summer time as it is absolutely another of what... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 28, 2013

Many positives, a few negatives, but ultimately I would return to this hotel in a heartbeat. Positives: Unique atmosphere. All by itself floating on the river. Clean rooms. Decent restaurant. Great views. Safe and secure. Close proximity to the Hidropark Metro Station - three stops away from Independence Square and the heart of Kiev. The Metro costs 25 Cents (U.S)... More

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MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for finding time to share Your detailed feedback with all the community of Tripadvizor. It is always great to know that Your experience with us was positive and left pleasant impressions. All Your comments are important and help us to improve our service. Let me inform You that we have some free extra services which will... More

London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 22, 2013

I found this hotel incredibly good value for money on my 5 night stay as an independent traveller. I was pleasantly surprised how big the rooms were and quality of them (I could have stayed in that shower for an hour!). The in room facilities in my river view room would easily have rivalled that of any of the better... More

Was this review helpful? Yes 1
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You very much for Your recent wonderful and detailed review. It is always great to know that our Guests are pleasantly surprised with the level of service we are offering! I totally agree with You that our hotel gives a unique possibility to relax on the balcony, enjoying the moments of appeasement watching a beautiful river and... More

Cheshire, UK
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 6, 2013

Its a shame that I never got to stay here because I had to cancel due to the fact that they ignored every email that I sent regarding my booking. On their website under Special Offers it said "Enjoy the pleasant gift by the Bakkara Art Hotel. From November 1st, 2013 to January 31th, 2014 book* your accommodation for three... More

Was this review helpful? Yes 1
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, On behalf of management of our hotel I want to apologies for the disagreeable situation You faced with during Your communication with our reservation department and Premier International reservation department. This situation is extremely unpleasant for us, so I have conducted an inner investigation to clarify everything happened and to understand the drawbacks. Results of the investigation, which... More

Gloucester, United Kingdom
Top Contributor
80 reviews 80 reviews
77 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 24, 2013

We were here for a long weekend and picked this hotel based on it's price (cheap for Kiev) and it's proximity to a metro station (Hydropark) It's easy to negotiate your way there, it's about a 5 - 10 min walk from the Metro to the hotel. The hotel does lay on a minibus to make the journey but it... More

Was this review helpful? Yes 2
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for choosing Art-hotel Bakkara for Your travel to Ukraine. On behalf of the entire team of the hotel staff let me express our gratitude for Your pleasant words regarding the hotel. It is really the best motivation for us to improve our service reading the review like Yours! We are happy to know that You enjoyed... More

Treviso, Italia
1 review
4 of 5 stars Reviewed November 23, 2013

Located in a good position, not too far from the city center and close to the metro station. Staff if nice and helpful and the restaurant is open 24/7. My room was clear and good, but the bathroom is way too small and has a non-exhisting shower which floods the entire bathroom; the staff is aware of the problem and... More

Was this review helpful? Yes
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for Your kind review. It is nice to hear that You found Your room cozy, stuff team helpful and Your experience being positive. Thank You for Your comments about breakfast, I will send Your wishes to the restaurant management. We are always happy to see You in our hotel again. Kind regards, Guest Relation Manager More

West London
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 18, 2013

We stayed for four nights and thoroughly enjoyed it. We paid extra for a top floor classic room with river view and balcony, four nights cost £270. Superb value. Don't be a cheap skate and get the cheapest room, the ones of the lowest level don't have opening windows so our (cheap) friends complained it was too hot and stuffy.... More

Was this review helpful? Yes
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You for sharing Your positive impressions with all the community on Tripadvizor. It is always great to know that the service we are offering is estimated with the highest marks! I will send all Your good words to the entire team and it will be very pleasant for them to hear it. I’ve made an investigation and... More

CLEETHORPES
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2013

Stayed 5 nights in this hotel at the beginning of November 2013. Paid extra for a nicely sized riverview room (the hotel is in a floating "barge") on a bed & breakfast basis. My room had a balcony accessed by French windows although you were advised not to open these due to the air conditioning (what's the point in having... More

Was this review helpful? Yes
MariaBasarab, Менеджер по обслуживанию клиентов at Bakkara Art-Hotel, responded to this review

Dear Guest, Thank You, for such a good and detailed review about Your staying with us. I want to comment a few positions: we use the cards with advising not to open the window only for letting You know that the air-conditioner is working better with the balcony being closed, but it doesn’t mean that You cannot open it at... More

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Additional Information about Bakkara Art-Hotel

Also Known As:
Bakkara Art Hotel Kiev
Bakkara Art Hotel
Address: Venice Island, 1 | Hydropark Subway Station, Kiev 02660, Ukraine
Location: Ukraine > Kiev
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Family Hotel in Kiev
#5 Best Value Hotel in Kiev
#23 Business Hotel in Kiev
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bakkara Art-Hotel 3*
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