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All 63 Belgrade hotels

Balkan Orient Express Hotel

4.0 of 5 Hotel   |   Prizrenska 2, Belgrade 11000, Serbia
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Balkan Orient Express Hotel
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Ranked #25 of 63 hotels in Belgrade
A recent review
4 of 5 stars reviewed 4 days ago
Dannyheerlen Heerlen, The Netherlands
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157 people have reviewed this hotel

Traveler rating
    37
    51
    40
    24
    5
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15
22
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Heerlen, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in januari 2014, good kitchen and very nice atmosphere. Right in the middle of Belgrade Reasonable prices for the rooms and very good value at the restaurant. Single and double rooms available

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 24, 2014

They let us check in to our room at 7am which was incredibly welcome given that we'd arrived on the night train from Bulgaria and were desperate to freshen up. They were incredibly lovely throughout our very brief stay and I couldn't recommend them highly enough. The room was ok, the view wasn't great and it was a little dated... More

Was this review helpful? Yes 1
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Mr. George W, I will use this opportunity to thank You for Your review. It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service. We hope that You will be our guest again. Kind Regards, Branimir Mladenovic More

Vienna, Austria
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 8, 2014

I really liked location of this hotel, it is heart of Belgrade. It is renovated but i guess it could be better done. Restaurant was good, cheesecake was for recommendation. In near are lots of restaurants and cafe, like night club Kasina or cafe Korto which i allready reviewed.

Was this review helpful? Yes 1
Balkan_Mngmt, Guest Relations Manager at Balkan Orient Express Hotel, responded to this review

Dear Lord R, Your review is so much appreciated by all the team. I am sure that we can address the points you have made and I thank you very much for your feedback because this is what helps us to continually improve. We look forward to the next opportunity of providing you with an exceptional stay. Kaća Purić More

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 5, 2014

The hotel is in the centre of town and the reception staff was very nice and pleasant. Unfortunately the building is in poor shape - it smells from the bathrooms even though a recent renovation was made to the whole hotel. We were placed on the sixth floor in a room with no windows just two "quasi" windows on the... More

Was this review helpful? Yes 1
Balkan_Mngmt, Guest Relations Manager at Balkan Orient Express Hotel, responded to this review

Dear Gluxar4e, Thank You for Your lovely comments about the team. And we are also thankful for Your feedback because this is what helps us to continually improve. I was very sorry to hear that you experienced plumbing problems in your bathroom and hope that they will not overshadow your stay with us. We hope to welcome you back soon.... More

Ballerup, Denmark
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 4, 2014

The hotel is located very central within walking distance of many sights, restaurants and shopping opportunities. I stayed for 3 nights in late December 2013, and was met by a very friendly and helpful staff. I got a single room on 5th floor which was quite nice. Not big, but with a really nice view over the city and a... More

Was this review helpful? Yes 2
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Mr. Beck, I will use this opportunity to thank You for Your review. It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service. We hope that You will be our guest again. Kind Regards, Branimir Mladenovic More

Veroia, Greece
Top Contributor
51 reviews 51 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 30, 2013

Hotel Balkan is not just in the center of Belgrade, it is THE center of Belgrade so it is the best point to start exploring the city, The main pedestrian street Kn. Mihailova and the two biggest city squares ar less than 3 minutes walk. Restaurants, pizzerias, fast food, shops etc are less than 300m far from the hotel while... More

Was this review helpful? Yes 3
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear , Thank you for posting such a useful comment for future guests. We appreciate support that you have given to our hotel. Your kind words have been shared with the team to recognize their efforts. Balkan Hotel Team always encourages our guests to approach us directly and inform us about their expectations of hotel, so we can match their... More

Northampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 17, 2013

I had a pleasure in staying in this hotel few weeks ago and I had to share my impressions this way since this is one of few hotels with the soul. I greatly enjoyed my stay in Hotel Balkan and meeting great people working there. Even from the start through making the reservation, regarding many of my requests before arriving,... More

Was this review helpful? Yes 4
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Guest, Thank you for posting such a useful comment for future guests. We appreciate the loyalty and support that you have given to our hotel. You have truly recognized the money value of Balkan Hotel, as we always try to match hotel facilities and services with affordable hotel rates. Your kind words have been shared with the team to... More

Subotica, Serbia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2013

Placed in the center of the city, this hotel is ideal solution if you want to bring your friends from abroad to have fun. We made reservation for triple room but instead of that we got a suite for the same price (5th floor with an excellent view). Pleasant girls at the reception were really helpful and gave us more... More

Was this review helpful? Yes 3
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Guest, Thank you for your feedback. Every day, we invest a lot of effort in order to get customer service on the highest level, so we are truly glad to hear that you are satisfied how we've dealt with your queries. We'll keep it that way in the future. We look forward to the next opportunity of providing you... More

Belgrade, Serbia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 16, 2013

Very unusual hotel, a blend of east and west. Recurring aromas of various cultures and customs. I am surrounded by images from the past and present Belgrade, Balkan, Europe. Warm regards maid, receptionists and waiters have made me happily stay. With the first song in the morning I hear in hotel lobby help me slow steps start a new day.

Was this review helpful? Yes 4
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Guest, Thank you for your feedback. Every day, we invest a lot of effort in order to get customer service on the highest level, so we are truly glad to hear that you are satisfied how we've dealt with your queries. We'll keep it that way in the future. We look forward to the next opportunity of providing you... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2013

My first impression when I arrived to hotel was smiling and friendly stuff on the reception desk. They made me feel special and that was the reason I will choose hotel Balkan again. Junior suite 503 was as comfortable as I expected, clean and tidy. Food in restaurant was up to my taste, keep doing a great job guys!

Was this review helpful? Yes 1
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Guest, Thank you for your feedback. Every day, we invest a lot of effort in order to get customer service on the highest level, so we are truly glad to hear that you are satisfied how we've dealt with your queries. We'll keep it that way in the future. We look forward to the next opportunity of providing you... More

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Additional Information about Balkan Orient Express Hotel

Also Known As:
Balkan Hotel Belgrade
Address: Prizrenska 2, Belgrade 11000, Serbia
Location: Serbia > Belgrade
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#20 Luxury Hotel in Belgrade
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Balkan Orient Express Hotel 4*
Official Description (provided by the hotel):
Hotel Balkan is an oasis of peace and cosiness, placed amidst the boiling energy and tumultuous life of Belgrade center, daily visited by thousands of people, and is an ideal basis for businessmen as well as for leisure travelers. ... more   less 
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