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Balkan Orient Express Hotel

Prizrenska 2, Belgrade 11000, Serbia
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1 room 1 guest
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Balkan Orient Express Hotel
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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All months
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 3, 2014

Last month I stayed in Balkan Orient Express and when I returned to home I found out that my tshirt and my coat is lost. I dont want to say anything but for the first time I experience such a thing. I am really nervous. Other thing is that the hotel rooms are really dirty...

Was this review helpful? Yes 1
Gilbert, Arizona
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 1, 2014

Think spy novels not only here but out the window as you gauze at the Moscow Hotel. You can't beat the location of this hotel. The staff alway are friendly. The waiters during the big, free breakfast are straight out of an Agatha Christie novel. The rugs in the room are looking a little old but the wifi has improved... More 

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Frederiksberg, Denmark
Level Contributor
497 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed May 29, 2014

Hotel Balkan Orient Express was not my first hotel choice in Belgrade but since the location of the hotel was fabulous I was quite happy with it anyway. When I booked the hotel I had written that I wanted a parking space for my car and they wrote back that they could not guarantee it but if there were space... More 

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Heerlen, The Netherlands
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 21, 2014

Stayed here in januari 2014, good kitchen and very nice atmosphere. Right in the middle of Belgrade Reasonable prices for the rooms and very good value at the restaurant. Single and double rooms available

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Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Dannyheerlen, Thank You for Your lovely review. We are very happy to hear that You have nice and memorable stay at Balkan Orient Express Hotel. All employees at Balkan Orient Express Hotel work on the best way to deliver superior service and our goal is that our guests are satisfied. We are looking forward to welcome You at Balkan... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 24, 2014

They let us check in to our room at 7am which was incredibly welcome given that we'd arrived on the night train from Bulgaria and were desperate to freshen up. They were incredibly lovely throughout our very brief stay and I couldn't recommend them highly enough. The room was ok, the view wasn't great and it was a little dated... More 

Was this review helpful? Yes 1
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Mr. George W, I will use this opportunity to thank You for Your review. It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service. We hope that You will be our guest again. Kind Regards, Branimir Mladenovic More 

Vienna, Austria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 8, 2014

I really liked location of this hotel, it is heart of Belgrade. It is renovated but i guess it could be better done. Restaurant was good, cheesecake was for recommendation. In near are lots of restaurants and cafe, like night club Kasina or cafe Korto which i allready reviewed.

Was this review helpful? Yes 1
Balkan_Mngmt, Guest Relations Manager at Balkan Orient Express Hotel, responded to this review

Dear Lord R, Your review is so much appreciated by all the team. I am sure that we can address the points you have made and I thank you very much for your feedback because this is what helps us to continually improve. We look forward to the next opportunity of providing you with an exceptional stay. Kaća Purić More 

Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 5, 2014

The hotel is in the centre of town and the reception staff was very nice and pleasant. Unfortunately the building is in poor shape - it smells from the bathrooms even though a recent renovation was made to the whole hotel. We were placed on the sixth floor in a room with no windows just two "quasi" windows on the... More 

Was this review helpful? Yes 1
Balkan_Mngmt, Guest Relations Manager at Balkan Orient Express Hotel, responded to this review

Dear Gluxar4e, Thank You for Your lovely comments about the team. And we are also thankful for Your feedback because this is what helps us to continually improve. I was very sorry to hear that you experienced plumbing problems in your bathroom and hope that they will not overshadow your stay with us. We hope to welcome you back soon.... More 

Ballerup, Denmark
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 4, 2014

The hotel is located very central within walking distance of many sights, restaurants and shopping opportunities. I stayed for 3 nights in late December 2013, and was met by a very friendly and helpful staff. I got a single room on 5th floor which was quite nice. Not big, but with a really nice view over the city and a... More 

Was this review helpful? Yes 1
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Mr. Beck, I will use this opportunity to thank You for Your review. It is our sincere pleasure to hear that you enjoyed Your time at Balkan Orient Express Hotel. We really try hard to please You and to provide You excellent service. We hope that You will be our guest again. Kind Regards, Branimir Mladenovic More 

Veroia, Greece
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed December 30, 2013

Hotel Balkan is not just in the center of Belgrade, it is THE center of Belgrade so it is the best point to start exploring the city, The main pedestrian street Kn. Mihailova and the two biggest city squares ar less than 3 minutes walk. Restaurants, pizzerias, fast food, shops etc are less than 300m far from the hotel while... More 

Was this review helpful? Yes 2
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear , Thank you for posting such a useful comment for future guests. We appreciate support that you have given to our hotel. Your kind words have been shared with the team to recognize their efforts. Balkan Hotel Team always encourages our guests to approach us directly and inform us about their expectations of hotel, so we can match their... More 

Northampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2013

I had a pleasure in staying in this hotel few weeks ago and I had to share my impressions this way since this is one of few hotels with the soul. I greatly enjoyed my stay in Hotel Balkan and meeting great people working there. Even from the start through making the reservation, regarding many of my requests before arriving,... More 

Was this review helpful? Yes 2
Balkan_Mngmt, Front Office Manager at Balkan Orient Express Hotel, responded to this review

Dear Guest, Thank you for posting such a useful comment for future guests. We appreciate the loyalty and support that you have given to our hotel. You have truly recognized the money value of Balkan Hotel, as we always try to match hotel facilities and services with affordable hotel rates. Your kind words have been shared with the team to... More 

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