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Metropol Palace, A Luxury Collection Hotel

Travelers' Choice award winner
Bulevar Kralja Aleksandra 69, Belgrade 11000, Serbia
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Metropol Palace, A Luxury Collection Hotel
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Metropol Palace, A Luxury Collection Hotel
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363 Reviews from our TripAdvisor Community

Traveler rating
    254
    75
    22
    5
    7
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25
54
29
174
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (363)
  • Mar-May only
    (96)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (99)
  • Dec-Feb only
    (84)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I spent 3 nights in this fine hotel. Friendly atmosphere and great service. Food excellent and very central location. However, night between Friday and Saturday was noisy due to loud music. The gym is great.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

good location, near the town's center, nice, polite and very helpfull stuff (all speak english very well) wonderfull places to visit (museums, parks, restaurants) all ways of transport are in front of the hotel

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you for your time taken to write your review of Metropol Palace, a Srawood Luxury Collection Hotel. We are very glad that you enjoyed your stay with us and that members of our staff treated you well. It is because of guests like you that we are encouraged to provide the best service. Looking forward to... More 

Zagreb
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed in Metropol Palace Beograd in May 2015. hotel is well situated on one of the mail boulevards of Beograd ( Kralja Aleksandra) some 15 minutes by walk to the old city centre (Republic square, Knez Mihajlova street) and some 30 minutes walk to Kalemegdan fortress. As I understand the hotel has been refurbished in the last couple of... More 

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, On the behalf of the entire team I would like to thank you for your time taken to share your kind words of Metropol Palace, a Starwood Luxury Collection Hotel. We are always taking a huge pride in providing the best service to our guests and comments like that fill us with even more passion and motivation... More 

Winterthur, Switzerland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good 5* hotel in Belgrade. Large rooms with spacious bathroom, Spa facility is excellent, treatments are wonderful. Friendly staff, very helpful. Centrally located close to shopping opportunities, restaurants and a park at the back side of the hotel.

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Firstly, thank you for your time taken to write you kind words of Metropol Palace, a Starwood Luxury Collection Hotel. It gives us great pleasure to learn that your stay with us was to your liking, and that members of our staff have treated you well. We are also very proud of our award-winning LimeGrove Spa centre.... More 

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I like the Metropol because of its location and friendly staff. I have been a regular visitor since it reopened. The rooms are spacious though a bit dark even with the lights on for my taste. The only exception is that the curtains never seem to close properly so the sun peaks in early during the summer and wakes me... More 

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you for the time taken to share your comment of Metropol Palace, a Starwood Luxury Collection Hotel. We take great pride in providing the best service possible and we are very sorry that your stay with us wasn’t completely satisfactory. On the behalf of the entire team I would like to thank you for your continuing... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Ok so I was expecting something fantastic and it was basic, the sink in my room shook. The shower only ran cold water and we had an infestation on ants in our room. The glass table in the middle of the room is at a height that bashes your shin few bruises later learnt the hard way. Positives are that... More 

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, First of all I would like to thank you for your time taken to share your recent experience while staying at Metropol Palace, a Starwood Luxury Collection Hotel. I would like to offer you my sincere apologies for the inconvenience you had while staying at our hotel. Rest assured that the corrective measures have been taken to... More 

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The best 5 star hotel I have visited in belgrade! The rooms are spacious and well decorated with wood and marbles! The fitness and wellness area is one of the best in the city. It is very good located as well, within short distance from the city centre. If you have the option go for one of the back rooms... More 

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Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, On behalf of the entire staff I would like to thank you for your time taken to share with us your words of praise about Metropol Palace, a Starwood Luxury Collection Hotel. It gives us great pleasure to know that you had a great time staying with us, and that profesionalism of our staff meet and exceed... More 

Skopje Region, Republic of Macedonia
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Hotel was recently renovated and the rooms are very modern. You can get a nice view on the park on the upper floors. Spa iscexcellent there is swimming pool sauna turkish steambath jakuzzi and nice terrase. There is nice lounge on the 7 th floor also where you can get coffe tea cakes. Location is very close to the center... More 

Was this review helpful? Yes
Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, First and foremost thank you for your time taken to share with us your kind comment of Metropol Palace, a Starwood Luxury Collection hotel. It gives us absolute pleasure to know that you had a good time staying with us, and that you treated well by the whole team. We look forward to welcoming you to Metropol... More 

barcelona
1 review
5 of 5 stars Reviewed 2 weeks ago

A year ago I've got married in this hotel. My husband is not Serbian and we don't live in Belgrade. Therefore it was very important to us to find a hotel that can cater for our wedding reception, as well as accommodate us and all our guests, who came from all over the world to celebrate our special day. The... More 

Was this review helpful? Yes
Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, Thank you for the time taken to share your thoughts and your recent experience during your stay with Metropol Palace, a Starwood Luxury Collection hotel. We are glad that you have enjoyed your wedding and that our team members made your stay with us a thoroughly enjoyable experience. Be assured that your words of praise will be... More 

Nuremberg, Germany
Contributor
14 reviews 14 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Depending on where your room is located, you may need to prepare for a loooooong walk from the elevator. This hotel is truly enormous. Rooms and lobby are quite modern and nice. Hallways were a little dated and, oddly, they seem to only illuminate one out of every 3 or 4 lights there, so it can be a bit dark.... More 

Was this review helpful? Yes
Athanasios P, General Manager at Metropol Palace, A Luxury Collection Hotel, responded to this review

Dear Valued Guest, First of all thank you for your time taken to share with us your recent experience at Metropol Palace, a Starwood Luxury Collection hotel. We genuinely value your input, and feedback from our guest is very important to us. I am very pleased to see that your stay in our hotel was satisfactory, and hope to see... More 

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