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All 68 Belgrade hotels

BEST WESTERN Hotel M

4.0 of 5 Hotel   |   Bulevar Oslobodjenja 56A, Belgrade 11000, Serbia
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Ranked #37 of 68 Hotels in Belgrade
A recent review
3 of 5 stars reviewed 2 weeks ago
Broomefarmstayspune Pune
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83 reviews from our community

Traveler rating
    9
    37
    32
    5
    0
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2
11
16
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pune
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The air conditioning was faulty, and though they tried to get it to work, the room just never cooled down enough. A disappointment. They are trying to improve, but, like the rest of the city, things are a bit run down here. The only good point was the free access to internet in the lobby.

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for your feedback and comment. We do appreciate guest opinion and it is very important for us. First off all we want to apologies to you regarding the problem with air condition and we are very sorry that we couldn’t solve the problem during your short stay. We strongly believe that next time we will... More

Noida, India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was far away from the city centre, and as we had limited time in Belgrade this was a big disadvantage. The air conditioner was not working properly and we called room services and they came and fiddled around but it was of no help! So spent an uncomfortable night there.

Was this review helpful? Yes
Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for your feedback and comment. We do appreciate guest opinion and it is very important for us. First off all we want to apologies to you regarding the problem with air condition and we are very sorry that we couldn’t solve the problem during your short stay. Regarding a comment about distance I need to... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

Clean, decent WiFi, free parking nicely secured, very friendly staff and spacey room. You need a vehicle to move around town but the route to and from the hotel is pretty straightforward. Very pleased with the hotel, recommended.

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for taking time and reviewing your stay at BEST WESTERN Hotel M. Your comments will be shared with all the employees who provided you with a pleasant stay,and we will continue to do our best to provide our guests with friendly and efficient customer service. Please let us know when you are planning to stay... More

Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 3, 2014

One of the two worst Best Western hotels I have stayed at as far as unfriendly front desk staff ... the other being Hotel Pav in Prague. As a Best Western Platinum Guest I asked about a possible room upgrade and they pretty much blew me off. The front desk people (average age about 55) only speak the most minimal... More

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for taking time and reviewing your stay at BEST WESTERN Hotel M. We appreciate your comments and pointing out unsatisfactory aspects, as they give us a chance to improve our service. We are honestly sorry your first impression was not a memorable one and we would like to apologize for the inconvenience you went through... More

Milano, Italia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 25, 2014

I have been twice at Hotel M and I was really impressed, it is a business hotel with a very kind multilingual staff, they are in a quiet area in the south of Belgrade and literally 5 mins driving from the center. It is overlooking a big park with lot of sport facilities and it is 3 mins far from... More

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Banja Luka, Bosnia and Herzegovina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 21, 2014

I have been in this hotel for only one day and I am very pleased with it.The rooms are clean,service is great,stuff to.It is near the city center (considering that Belgrade is a big city).Food is good,I cant say great but for the price of the hotel it is.I am defenetly comming back.

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Sheffield, United Kingdom
Top Contributor
55 reviews 55 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 12, 2014

The hotel is in a nice quiet area of the city. It is away from the centre though I'm not sure if this is a good thing or a bad thing as central Belgrade is quite manic with the traffic. The hotel itself is very clean and the rooms more than adequate. The breakfast was average but ok.

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Old Colwyn, United Kingdom
Top Contributor
68 reviews 68 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 12, 2014 via mobile

This place has seen better days, but from what I believe some rooms are being refurbished. The wifi coverage is good, but incredibly touch and go in terms of speed and ability to connect in the first place. I had breakfast once... The coffee and the food was not very good at all. I would not count on breakfast at... More

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Geneva, Switzerland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 30, 2014

I organised a small conference at this hotel. The staff were quick to respond to emails, spoke excellent English, were friendly and readily available, and provided us with exactly the facilities that we needed. They were even able to arrange a late night cold plate in the room for one of our participants who arrived late at night following a... More

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your stay with us, and please accept warm greetings from all of us here at Best Western Hotel M. We have grown into a recognizable business hotel, and we take immense pride in providing excellent service to all our guests. Your comments will be shared with... More

Garmisch-Partenkirchen, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 9, 2014

We used this hotel for our group during a conference in Belgrade. The rooms are very clean. Size is fine. Food is good and not very expensive, so is the bar with its drinks. Its nicely and quiet located next to a park, but by bus only 10-15 minutes to downtown. Some little grocery stores around, as well as good... More

Was this review helpful? Yes
Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Please accept warm greetings from all of us here at Best Western Hotel M. On behalf of the entire staff, thank you so much for your positive and supportive words. We are extremely pleased that your impression about the hotel facilities, staff and food is very high. We strive to treat all our guests with utmost care... More

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Additional Information about BEST WESTERN Hotel M

Address: Bulevar Oslobodjenja 56A, Belgrade 11000, Serbia
Phone Number:
Location: Serbia > Belgrade
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel M 4*
Number of rooms: 180
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Also Known As:
Best Western Belgrade
Belgrade Best Western

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