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BEST WESTERN Hotel M

4.0 of 5 Bulevar Oslobodjenja 56A, Belgrade 11000, Serbia
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BEST WESTERN Hotel M
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BEST WESTERN Hotel M
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86 reviews from our community

Traveler rating
    9
    38
    34
    5
    0
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2
11
16
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moscow, Russia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I think this hotel was good 10 years ago. But now it is very old fashioned one. Breakfast is poor and design of furniture and wallpapers is very old. Even TV was produced 15 years ago! So in Belgrade you can find best and recent hotels for the same price...

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear valued guest, Thank You very much for your review. Every comment is very important to us in order to improve our services. Regarding the breakfast, we informed our chief of the cuisine about Your review, so we do hope that next time you will be satisfied and find our breakfast very delicious. We will do our best to improve... More 

Belgrade, Serbia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not far from the city center (about 10 minutes by bus), situated in green part of Banjica. Good meeting and conference rooms, very friendly staff willing to help in every moment. If you enjoy in good and tasty food and very good wine, on the other side of the street, you'll find restaurant Kovac, which i've already reviewed.

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear valued guest, I would like to thank You for your compliments about conference rooms and our staff. That is very important for us as a first licensed congress hotel in Belgrade. All employees at Best Western Hotel M work their best to deliver a superior service to our guests, and our goal is always our guest’s satisfaction. We wish... More 

Pune
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 4, 2014

The air conditioning was faulty, and though they tried to get it to work, the room just never cooled down enough. A disappointment. They are trying to improve, but, like the rest of the city, things are a bit run down here. The only good point was the free access to internet in the lobby.

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for your feedback and comment. We do appreciate guest opinion and it is very important for us. First off all we want to apologies to you regarding the problem with air condition and we are very sorry that we couldn’t solve the problem during your short stay. We strongly believe that next time we will... More 

Noida, India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 30, 2014

The hotel was far away from the city centre, and as we had limited time in Belgrade this was a big disadvantage. The air conditioner was not working properly and we called room services and they came and fiddled around but it was of no help! So spent an uncomfortable night there.

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for your feedback and comment. We do appreciate guest opinion and it is very important for us. First off all we want to apologies to you regarding the problem with air condition and we are very sorry that we couldn’t solve the problem during your short stay. Regarding a comment about distance I need to... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 8, 2014

Clean, decent WiFi, free parking nicely secured, very friendly staff and spacey room. You need a vehicle to move around town but the route to and from the hotel is pretty straightforward. Very pleased with the hotel, recommended.

Was this review helpful? Yes 1
Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for taking time and reviewing your stay at BEST WESTERN Hotel M. Your comments will be shared with all the employees who provided you with a pleasant stay,and we will continue to do our best to provide our guests with friendly and efficient customer service. Please let us know when you are planning to stay... More 

Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 3, 2014

One of the two worst Best Western hotels I have stayed at as far as unfriendly front desk staff ... the other being Hotel Pav in Prague. As a Best Western Platinum Guest I asked about a possible room upgrade and they pretty much blew me off. The front desk people (average age about 55) only speak the most minimal... More 

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Popovic D, General Manager at BEST WESTERN Hotel M, responded to this review

Dear Valued Guest, Thank you for taking time and reviewing your stay at BEST WESTERN Hotel M. We appreciate your comments and pointing out unsatisfactory aspects, as they give us a chance to improve our service. We are honestly sorry your first impression was not a memorable one and we would like to apologize for the inconvenience you went through... More 

Milano, Italia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 25, 2014

I have been twice at Hotel M and I was really impressed, it is a business hotel with a very kind multilingual staff, they are in a quiet area in the south of Belgrade and literally 5 mins driving from the center. It is overlooking a big park with lot of sport facilities and it is 3 mins far from... More 

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Banja Luka, Bosnia and Herzegovina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 21, 2014

I have been in this hotel for only one day and I am very pleased with it.The rooms are clean,service is great,stuff to.It is near the city center (considering that Belgrade is a big city).Food is good,I cant say great but for the price of the hotel it is.I am defenetly comming back.

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Sheffield, United Kingdom
Top Contributor
65 reviews 65 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 12, 2014

The hotel is in a nice quiet area of the city. It is away from the centre though I'm not sure if this is a good thing or a bad thing as central Belgrade is quite manic with the traffic. The hotel itself is very clean and the rooms more than adequate. The breakfast was average but ok.

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Old Colwyn, United Kingdom
Top Contributor
70 reviews 70 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 12, 2014 via mobile

This place has seen better days, but from what I believe some rooms are being refurbished. The wifi coverage is good, but incredibly touch and go in terms of speed and ability to connect in the first place. I had breakfast once... The coffee and the food was not very good at all. I would not count on breakfast at... More 

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Additional Information about BEST WESTERN Hotel M

Address: Bulevar Oslobodjenja 56A, Belgrade 11000, Serbia
Phone Number:
Location: Serbia > Belgrade
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel M 4*
Number of rooms: 180
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Also Known As:
Best Western Belgrade
Belgrade Best Western
Hotel Style:
#26 Luxury Hotel in Belgrade

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