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Crystal Hotel

Hotel website
Internacionalnih Brigada 9, Belgrade 11000, Serbia
Special Price
10% off room rate
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1 room 1 guest
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Crystal Hotel
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125 Reviews from our TripAdvisor Community

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Traveler rating
    65
    48
    7
    4
    1
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8
29
6
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (27)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (31)
All months
South Africa
1 review
5 of 5 stars Reviewed 2 weeks ago

This was really an excellent way to spend time in one of the most historic and fun cities in Europe. We loved Crystal and especially the staff that work there. Special mention must be made of Dejan Mandic. Thank you so much for making our stay so memorable and also to the rest of the staff who served us over... More 

Was this review helpful? Yes
Djordje A, Sales and marketing at Crystal Hotel, responded to this review

Dear Funkeyvillas Thank you very much for your lovely review! We are really happy to receive nice and positive feedback, this really inspire us to keep on doing our best in order to provide excellent service and to exceed our guests expectations. Looking forward to welcome you again. Best regards, Sales&marketing team More 

Moscow, Russia
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

stayed there on my way to Bulgaria. Located in the center of the city, perfect for business travelers. 24 hours grill nearby. Very friendly atmosphere, great breakfast was included. rooms are new and good looking. You may ask for a view to the cathedral.

Was this review helpful? Yes
Djordje A, Sales and marketing at Crystal Hotel, responded to this review

Dear Greenmage2013, Greetings of the day! Thank you very much for taking the time to fill out the survey and provide us with your comments. We are happy to hear you enjoyed your stay! If there is anything else we can do for you or you have any suggestions on how we can improve our service please let us know.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Crystal has by far the best customer service Belgrade has to offer, the staff will go above and beyond for their guests. I had my family and friends stay at the hotel and we all had the same comments. A few examples - My husbands car broke down on the day we were picking up my grandmother from the airport-... More 

Was this review helpful? Yes
Djordje A, Sales and marketing at Crystal Hotel, responded to this review

Dear Mr. Gazel, Greetings of the day! Thank you very much for taking the time to fill out the survey and provide us with your comments. We are happy to hear you enjoyed your stay! If there is anything else we can do for you or you have any suggestions on how we can improve our service please let us... More 

California Hot Springs, California
Level Contributor
197 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only stayed here one night, but we were really happy with the hotel, staff, and service. The location is right next to the Orthodox Cathedral. The hotel has a rooftop terrace where you can have a drink and enjoy views of the cathedral and city. Our room was beautiful and felt quite luxurious. The front desk staff was friendly... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Kyra, Thank you very much for taking the time to fill out the survey and write the review. We appreciate all your kind words, which will be passed on to the Management Team. If there is anything else we can do for you please let us know. We look forward to welcoming you back in the near future.... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

I have stayed for five nights in this hotel,and was pleasantly surprised how well staff speak English,service and to get information about Belgrade was impeccable.Room was very comfortable as well as other facilities my "safety box" didn't work was replaced in 12 minutes good job for maintenance staff.Room maids were good at there job and spoke English well, front desk... More 

Was this review helpful? Yes 1
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Peter, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Came here for my sisters wedding May 23rd and from the get go I was impressed, my grandmother stayed there and she was telling me how amazing it was. So when I arrived I was expecting 5 star service and I got 10. The staff are nothing but friendly, the food was amazing for the drinks reception and the roof... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Ruby, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

cambridge
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 26, 2015

It is a perfectly good hotel and great value for money Friendly staff and prompt room service and easy going atmosphere Recommended and certainly won't break the budget My room had a nice vie of St Sava church Buffet Breakfast same every morning but quite frankly with eating out every night this was not a problem

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

Kragujevac, Serbia
1 review
5 of 5 stars Reviewed May 17, 2015

I Have stayed for two nights in this hotel and i must say that i like it very much. The rooms are very big and comfortable. Breakfast at the hotel was solid but in my opinion it can be better for a 4 star hotel. The best thing is location of the hotel. It is just 15 minutes walk from... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Ajdacic, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. In regards to the breakfast we brought it to the attention of our Management Team as we take all remarks seriously. If there is anything else we can do for you please... More 

Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 14, 2015

Unfortunately, I could not recommend Crystal Hotel in Belgrade to people during their business trips or vacation time. And here is some reasons for that: 1) really poor breakfast, hopeless coffee machine and kitchen supplies, lazy stuff during the breakfast time 2) be careful what you would eat or drink in the room, cause it looks like it was a... More 

Was this review helpful? Yes 2
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Vas, Thank you very much for taking the time to write your comments and concerns, which are very valuable to us. They were passed on to our Management Team with immediate effect. If there is anything else we can do for you please let us know. We hope to have the opportunity to welcome you back in the... More 

England
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed March 11, 2015

First impressions are its a very smart modern hotel. Nice welcome at the check in, nice room etc. Let's start at breakfast. It's help yourself. I mean that. Nobody even seats you or asks you for anything including room number. Just grab a seat and dig in. The food selection was ok. Nothing special in my eyes but each and... More 

Was this review helpful? Yes 3
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write your comments. As we take all concerns seriously they were passed on to our Management Team directly. We are hoping for the opportunity to welcome you back in the near future. If there is anything else we can do for you please let us know. Best regards, Crystal... More 

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