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Crystal Hotel

Hotel website
Internacionalnih Brigada 9, Belgrade 11000, Serbia
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Crystal Hotel
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121 Reviews from our TripAdvisor Community

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Traveler rating
    62
    47
    7
    4
    1
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6
29
5
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (27)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (31)
All months
Toronto, Canada
1 review
4 of 5 stars Reviewed May 31, 2015

I have stayed for five nights in this hotel,and was pleasantly surprised how well staff speak English,service and to get information about Belgrade was impeccable.Room was very comfortable as well as other facilities my "safety box" didn't work was replaced in 12 minutes good job for maintenance staff.Room maids were good at there job and spoke English well, front desk... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Peter, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Came here for my sisters wedding May 23rd and from the get go I was impressed, my grandmother stayed there and she was telling me how amazing it was. So when I arrived I was expecting 5 star service and I got 10. The staff are nothing but friendly, the food was amazing for the drinks reception and the roof... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Ruby, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

cambridge
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 26, 2015

It is a perfectly good hotel and great value for money Friendly staff and prompt room service and easy going atmosphere Recommended and certainly won't break the budget My room had a nice vie of St Sava church Buffet Breakfast same every morning but quite frankly with eating out every night this was not a problem

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

Kragujevac, Serbia
1 review
5 of 5 stars Reviewed May 17, 2015

I Have stayed for two nights in this hotel and i must say that i like it very much. The rooms are very big and comfortable. Breakfast at the hotel was solid but in my opinion it can be better for a 4 star hotel. The best thing is location of the hotel. It is just 15 minutes walk from... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Ajdacic, Thank you very much for taking the time to write your kind comments. They were passed on to all our staff and are much appreciated. In regards to the breakfast we brought it to the attention of our Management Team as we take all remarks seriously. If there is anything else we can do for you please... More 

Warsaw, Poland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 14, 2015

Unfortunately, I could not recommend Crystal Hotel in Belgrade to people during their business trips or vacation time. And here is some reasons for that: 1) really poor breakfast, hopeless coffee machine and kitchen supplies, lazy stuff during the breakfast time 2) be careful what you would eat or drink in the room, cause it looks like it was a... More 

Was this review helpful? Yes 2
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Vas, Thank you very much for taking the time to write your comments and concerns, which are very valuable to us. They were passed on to our Management Team with immediate effect. If there is anything else we can do for you please let us know. We hope to have the opportunity to welcome you back in the... More 

England
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed March 11, 2015

First impressions are its a very smart modern hotel. Nice welcome at the check in, nice room etc. Let's start at breakfast. It's help yourself. I mean that. Nobody even seats you or asks you for anything including room number. Just grab a seat and dig in. The food selection was ok. Nothing special in my eyes but each and... More 

Was this review helpful? Yes 3
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write your comments. As we take all concerns seriously they were passed on to our Management Team directly. We are hoping for the opportunity to welcome you back in the near future. If there is anything else we can do for you please let us know. Best regards, Crystal... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed March 7, 2015

Lovely clean and tidy hotel tucked away in the old part of Belgrade. Rooms were very clean and beds comfortable. Couldn't work out how to use air-conditioning, but windows opened. Good enough for time of year and temperature. Breakfast was limited selection buffet, but still suffice. Short walk to other restaurants and the cathedral which is beautiful in the evening,... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Doug, Thank you very much for taking the time to write your kind comments. We appreciate all feedback and have informed the staff involved accordingly. If there is anything else we can do for you please let us know. Looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

Moscow, Russia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 14, 2014

I liked the Crystal for a few reasons, 1) Clean and functional 2) Very good location for most place in Belgrade 3) Quite cost effective , it won't have your finance department Busting your Ba@%S and 4) The Barman, Slobodan, was a pleasure to talk with. All in all I would say that this hotel has the business market as... More 

Was this review helpful? Yes 2
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Barry, Thank you very much for taking the time to write your kind comments. It is much appreciated. In addition, we passed on your comments Slobodan. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal Hotel Team More 

New York City, New York
Level Contributor
168 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed November 19, 2014

Ambiance is quite interesting and not one of those chain hotel interiors. People are really nice and accommodating. I stayed here few times already and although most of the times it is not my choice, no regrets. And, attention smokers! you can smoke in the lobby bar:) and it does not stink.

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Mr. Grigoryan, Thank you very much for taking the time to write your kind comments, which are much appreciated. They have been passed on to our staff and Management Team. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 23, 2014

Spend two nights in hotel Crystal and liked it very much. Altho the location is little bit tricky to find for the first time everything else is perfect. I liked the night view at the Sant Sava temple. The staff is perfect, polite and helpful. Their concierge organized us a nice diner in a nearby restaurant. The rooms are comfortable... More 

Was this review helpful? Yes
Djordje A, Guest Relations Manager at Crystal Hotel, responded to this review

Dear Ms. Biljana, Thank you very much for taking the time to write your kind comments, which are much appreciated. They have been passed on to our staff and Management Team. If there is anything else we can do for you please let us know. We are looking forward to welcoming you back in the near future. Best regards, Crystal... More 

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